G2 reviewers report that Donorbox excels in overall user satisfaction, boasting a significantly higher score compared to JustGiving from Blackbaud. Users appreciate its intuitive setup and the ability to manage both one-time and recurring donations seamlessly, making it a preferred choice for many nonprofits.
Users say that Donorbox's ease of use is a standout feature, with many highlighting the clean donation forms and straightforward management tools. In contrast, while JustGiving is noted for its connection to Blackbaud and good customer support, some users find it less user-friendly, particularly in terms of administrative tasks.
Reviewers mention that Donorbox's implementation process is quick and hassle-free, with many users describing the initial setup as "easy peasy." JustGiving, while also praised for its quick campaign creation, has received mixed feedback regarding its overall usability, especially for more complex configurations.
According to verified reviews, Donorbox shines in its reporting capabilities, with users appreciating the detailed insights it provides. JustGiving, while offering some reporting features, has been critiqued for not being as comprehensive, which can be a drawback for organizations that rely heavily on data analysis.
Users highlight that Donorbox's customer support is highly rated, with many finding it responsive and helpful. JustGiving also receives positive remarks for its support, but some users feel that it doesn't match the level of assistance provided by Donorbox, particularly when troubleshooting issues.
Reviewers note that Donorbox is particularly well-suited for small businesses and nonprofits, with a high percentage of positive reviews coming from this segment. JustGiving, while also catering to small businesses, has a smaller review base, which may limit the insights into its effectiveness for this audience.
Pricing
Entry-Level Pricing
Donorbox
Pro
$150.00
Per Month
Connect Donorbox to your favorite apps, lower your costs with a reduced platform fee, and more.
Everything in Standard, plus:
How can we make Justgiving available in multiple languages
2 Comments
CC
Great company to work with,
would recommend them to anyone or anything again for any next company coming up.
I know we will be using it for our next...Read more
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