G2 reviewers report that Donorbox excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Funraise. Users appreciate its easy setup and intuitive interface, with one reviewer noting, "The initial setup was easy peasy," highlighting its user-friendly nature.
Users say that Donorbox's features are particularly beneficial for small businesses, as evidenced by its strong market presence. Reviewers have praised the platform for its clean donation forms and the ability to manage both one-time and recurring donations seamlessly, making it a preferred choice for nonprofits.
According to verified reviews, Funraise shines in customer support, with users commending the responsiveness and creativity of their support representatives. One user mentioned, "The client support received is hands down the best," indicating that while the platform may have a steeper learning curve, the support team is there to help navigate it.
Reviewers mention that while Funraise offers a wide range of features, some users find it challenging to utilize all of them effectively. One user noted, "It is easy to use, once you figure it out," suggesting that the initial learning phase can be a hurdle for some.
Users highlight that Donorbox provides robust reporting capabilities, which are essential for tracking fundraising efforts. With a score of 8.4 in reporting, users appreciate the detailed insights it offers, contrasting with Funraise's lower score in this area, where users found the reporting features less comprehensive.
G2 reviewers indicate that while Funraise excels in campaign management and peer-to-peer fundraising, Donorbox remains a strong contender for its overall ease of use and management features. Users have expressed satisfaction with Donorbox's donor management tools, stating, "I also appreciate the management features, especially the overview of the account details."
Pricing
Entry-Level Pricing
Donorbox
Pro
$150.00
Per Month
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