G2 reviewers report that Donorbox excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Eleo. Users appreciate its credibility and ease of use, with one reviewer noting, "The initial setup was easy peasy," highlighting the smooth onboarding experience.
Users say that Donorbox's features, such as the ability to set up different donation amounts and options for one-time and recurring donations, make it a favorite among nonprofits. One user mentioned, "I really love how easy it was to set up and install," emphasizing the platform's user-friendly design.
According to verified reviews, Eleo offers a straightforward application that is effective for tracking donor data and reporting. Users appreciate its organized Graphical User Interface (GUI) and customizable dashboard, which allows for efficient management of donations and constituents.
Reviewers mention that while Eleo has a solid set of functionalities, it lacks the extensive user base and recent activity that Donorbox enjoys. With only 15 total reviews compared to Donorbox's 1185, users may find less community support and fewer shared experiences to draw from.
Users highlight that both platforms have received high marks for ease of setup and administration, but Eleo edges out slightly in these areas. Reviewers note that Eleo's setup is "simple but effective," which may appeal to users looking for a no-frills approach.
G2 reviewers report that Donorbox's customer support is highly rated, with users appreciating the quality of assistance they receive. In contrast, while Eleo also receives positive feedback for customer service, the volume of reviews suggests that Donorbox may have a more robust support system in place, as indicated by comments on its management features and account overview.
Pricing
Entry-Level Pricing
Donorbox
Pro
$150.00
Per Month
Connect Donorbox to your favorite apps, lower your costs with a reduced platform fee, and more.
Everything in Standard, plus:
What types of training and support come with Eleo?
1 Comment
AC
Live and recorded webinars weekly. Loads of training videos in library. Always updating their training webinars. Be sure to be on the mailing list for...Read more
How do I get started with Eleo?
1 Comment
Official Response from Eleo
It’s easy! Just click to sign up for a free trial. Provide the name of your organization and the contact information, and Eleo will take it from there. Your...Read more
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