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At a Glance
Market Segments
Small-Business (71.7% of reviews)
Small-Business (89.6% of reviews)
Entry-Level Pricing
Free Trial Per Month
$129.00 Per Month
Domotz
Star Rating
(104)4.8 out of 5
Market Segments
Small-Business (71.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Learn more about DomotzSyncro
Star Rating
(389)4.5 out of 5
Market Segments
Small-Business (89.6% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Domotz excels in Quality of Support with a score of 9.6, while Syncro's support is rated lower at 8.4. Reviewers mention that Domotz's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Domotz offers superior Remote Monitoring capabilities, scoring 9.2 compared to Syncro's 8.7. Users say that Domotz provides more comprehensive monitoring tools that help in proactive network management.
- Users on G2 highlight Domotz's Unattended Remote Access feature, which received a score of 9.1, while Syncro scored 8.5. Reviewers say that Domotz's remote access is seamless and reliable, allowing for efficient troubleshooting without user intervention.
- G2 users report that Domotz's Performance Monitoring features are robust, scoring 9.0, whereas Syncro's performance monitoring is rated lower at 8.2. Users mention that Domotz provides detailed insights that help in optimizing network performance.
- Reviewers mention that Domotz shines in Asset Management with a score of 8.9, while Syncro's score is 8.2. Users say that Domotz's asset tracking capabilities are more intuitive and user-friendly, making it easier to manage devices.
- Users report that Domotz's Ease of Use is rated at 9.5, significantly higher than Syncro's 8.8. Reviewers mention that the user interface of Domotz is more straightforward, which reduces the learning curve for new users.
Pricing
Entry-Level Pricing
Domotz
Pay-Per-Device
Free Trial
Per Month
Simple, affordable, transparent pricing. Unlock volume-based discounts as you add more managed devices, with pricing that delivers exceptional value. Opt for an annual upfront payment to enjoy even more savings.
- 14-Day Free Trial
- Deploy in Minutes
- Automate Asset Discovery
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Domotz
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.3
77
8.8
331
Ease of Use
9.4
77
8.8
338
Ease of Setup
9.2
64
8.7
299
Ease of Admin
9.1
59
8.9
252
Quality of Support
9.5
72
8.5
307
Has the product been a good partner in doing business?
9.6
58
9.1
247
Product Direction (% positive)
9.5
73
9.0
329
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
8.9
38
|
Verified
8.8
283
8.3
9
8.6
44
7.0
9
7.9
31
Monitoring and Management
9.2
39
|
Verified
8.8
277
8.8
32
8.5
273
8.2
29
8.2
268
8.1
27
8.1
275
7.6
9
8.7
37
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.2
9
8.7
41
Service Management
8.6
36
|
Verified
8.6
270
7.5
10
8.1
31
6.5
9
8.9
48
Agentic AI - Remote Monitoring & Management (RMM)
4.2
8
5.8
26
4.2
8
5.5
25
5.4
9
6.0
26
4.4
8
5.6
26
4.0
8
5.3
25
4.2
8
5.2
25
4.2
8
5.3
25
Functionality
8.9
56
Not enough data
9.2
57
Not enough data
8.0
48
Not enough data
8.5
52
Not enough data
Monitoring - Network Monitoring
8.1
14
Not enough data
9.0
14
Not enough data
8.8
14
Not enough data
Management
8.5
53
Not enough data
8.5
52
Not enough data
8.4
49
Not enough data
Analytics - Network Monitoring
6.9
12
Not enough data
7.2
13
Not enough data
Security - Network Monitoring
7.4
13
Not enough data
6.9
12
Not enough data
7.3
13
Not enough data
Network Performance - Network Monitoring
6.2
14
Not enough data
6.3
13
Not enough data
AI Automation - Network Monitoring
5.0
12
Not enough data
5.1
12
Not enough data
5.3
12
Not enough data
Agentic AI - Network Monitoring
3.8
11
Not enough data
4.1
11
Not enough data
4.4
11
Not enough data
4.1
11
Not enough data
4.2
11
Not enough data
4.1
11
Not enough data
5.2
11
Not enough data
Customer Management
Not enough data
8.4
153
Not enough data
7.0
144
Not enough data
6.3
142
Not enough data
7.4
149
Project Management
Not enough data
6.2
144
Not enough data
6.2
145
Not enough data
6.6
142
Not enough data
6.6
141
Accounting
Not enough data
6.9
142
Not enough data
7.7
147
Not enough data
7.3
148
Not enough data
6.4
136
Not enough data
6.1
134
Portfolio Management
Not enough data
6.3
134
Not enough data
6.2
133
Not enough data
6.3
134
Not enough data
6.1
131
Analytics
Not enough data
6.2
130
Not enough data
7.3
143
Not enough data
6.6
131
Administration
Not enough data
7.5
146
Not enough data
7.3
144
Not enough data
7.9
143
Platform
Not enough data
7.7
140
Not enough data
6.9
128
Not enough data
9.0
143
Not enough data
6.7
140
Not enough data
4.9
131
Generative AI
Not enough data
5.3
51
Not enough data
5.2
49
Artificial Intelligence - Professional Services Automation
Not enough data
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Agentic AI - Professional Services Automation
Not enough data
5.6
13
Not enough data
5.6
12
Administration
Not enough data
8.4
200
Not enough data
8.4
198
Not enough data
7.2
180
Not enough data
8.9
205
Not enough data
8.2
194
Not enough data
8.1
199
Maintenance
Not enough data
8.9
211
Not enough data
7.6
173
Communication
Not enough data
8.0
191
Not enough data
5.2
162
Not enough data
5.1
163
Not enough data
6.2
169
Security
Not enough data
7.9
174
Not enough data
8.0
178
Device Support
Not enough data
6.5
179
Not enough data
7.7
185
Not enough data
7.7
189
Performance
Not enough data
7.8
200
Management
7.4
14
Not enough data
7.7
14
Not enough data
8.3
14
Not enough data
7.4
13
Not enough data
6.9
14
Not enough data
Monitoring
8.6
14
Not enough data
9.3
14
Not enough data
8.7
14
Not enough data
Support
8.9
14
Not enough data
7.4
14
Not enough data
7.0
14
Not enough data
Agentic AI - Network Management Tools
4.3
10
Not enough data
4.5
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
4.5
10
Not enough data
4.5
10
Not enough data
4.7
10
Not enough data
Generative AI
Not enough data
5.7
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
186
Not enough data
8.6
193
Not enough data
8.4
194
Not enough data
7.0
170
Not enough data
7.3
161
Not enough data
9.2
192
Not enough data
8.5
186
Platform
Not enough data
7.9
185
Not enough data
Feature Not Available
Not enough data
8.0
183
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Domotz and Syncro are categorized as Remote Monitoring & Management (RMM)
Unique Categories
Domotz is categorized as Network Monitoring and Network Management Tools
Syncro is categorized as Remote Support, Remote Desktop, Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
Domotz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.3%
Computer & Network Security
12.1%
Computer Networking
6.1%
Consumer Electronics
4.0%
Telecommunications
3.0%
Other
44.4%
Information Technology and Services
54.5%
Computer & Network Security
24.3%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.4%
Discussions
How does Domotz work?
1 Comment
KR
I t provides a complete analysis of the network including device enumeration and performance.Read more
Domotz has no more discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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