# Dolibarr ERP CRM vs EspoCRM Comparison | | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 31 | 30 | | **Largest Market Segment** | Small-Business (96.0% of reviews) | Small-Business (68.0% of reviews) | | **Entry Level Price** | Starting at €9.00 Per Month | $395.00 | --- ## Top Pros & Cons ### Dolibarr ERP CRM **Not enough data** ### EspoCRM Pros: - Automation AI (2 reviews) - Easy Customization (2 reviews) Cons: - Email Issues (1 reviews) - Expertise Required (1 reviews) --- ## Ratings Comparison | Rating | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Meets Requirements** | 8.4 (21 reviews) | 9.0 (19 reviews) | | **Ease of Use** | 8.8 (20 reviews) | 8.5 (19 reviews) | | **Ease of Setup** | 9.5 (17 reviews) | 9.0 (13 reviews) | | **Ease of Admin** | 8.4 (15 reviews) | 8.7 (9 reviews) | | **Quality of Support** | 7.5 (19 reviews) | 8.2 (18 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (15 reviews) | 9.0 (10 reviews) | | **Product Direction (% positive)** | 8.7 (18 reviews) | 8.8 (19 reviews) | --- ## Pricing ### Dolibarr ERP CRM #### Entry-Level Pricing Plan: Cloud hosted version Price: Starting at €9.00 Per Month Description: Dolibarr ERP CRM is also provided as ready-to-use hosted version. For example, on DoliCloud (https://www.dolicloud.com), it includes standard Open Source version of Dolibarr ERP CRM + some external modules and full access to databases and files (direct read/write MySql access and SSH access) for a price of 9 euros per user. You may find more plans on https://saas.dolibarr.org Key Features: - ERP - CRM - MRP [Browse all 2 editions](https://www.g2.com/products/dolibarr-erp-crm/pricing) #### Free Trial Yes ### EspoCRM #### Entry-Level Pricing Plan: Advanced Pack Price: $395.00 Description: Advanced Pack is an official add-on for EspoCRM. Key Features: - Reports - Workflows - Business Process Management [Browse all 4 editions](https://www.g2.com/products/espocrm/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Dolibarr ERP CRM** | N/A | N/A | | **EspoCRM** | 8.6/10 | 16 | #### Sales Force Automation | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Contact & Account Management** | Not enough data | 9.0 (13 reviews) | | **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | Not enough data | 8.5 (12 reviews) | | **Task / Activity Management** | Not enough data | 9.0 (12 reviews) | | **Territory & Quota Management** | Not enough data | Feature Not Available | | **Desktop Integration** | Not enough data | Feature Not Available | | **Product & Price List Management** | Not enough data | Feature Not Available | | **Quote & Order Management** | Not enough data | 8.1 (9 reviews) | | **Customer Contract Management** | Not enough data | Feature Not Available | #### Marketing Automation | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Email Marketing** | Not enough data | 7.7 (10 reviews) | | **Campaign Management** | Not enough data | 7.8 (10 reviews) | | **Lead Management** | Not enough data | 9.4 (12 reviews) | | **Marketing ROI Analytics** | Not enough data | 8.9 (9 reviews) | #### Customer Support | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Case Management** | Not enough data | 8.3 (10 reviews) | | **Customer Support Portal** | Not enough data | Feature Not Available | | **Knowledge Base** | Not enough data | Feature Not Available | | **Call Center Features** | Not enough data | 7.5 (6 reviews) | | **Support Analytics** | Not enough data | Feature Not Available | #### Reporting & Analytics | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Reporting** | Not enough data | 9.4 (8 reviews) | | **Dashboards** | Not enough data | 9.1 (11 reviews) | | **Forecasting** | Not enough data | 8.5 (8 reviews) | #### Mobile & Social | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Social Collaboration Features** | Not enough data | 8.3 (9 reviews) | | **Social Network Integration** | Not enough data | Feature Not Available | | **Mobile User Support** | Not enough data | 8.8 (8 reviews) | #### Platform | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Customization** | Not enough data | 8.9 (11 reviews) | | **Workflow Capability** | Not enough data | 9.3 (10 reviews) | | **User, Role, and Access Management** | Not enough data | 9.1 (9 reviews) | | **Internationalization** | Not enough data | 8.9 (9 reviews) | | **Sandbox / Test Environments** | Not enough data | Feature Not Available | | **Document & Content Mgmt.** | Not enough data | 8.7 (9 reviews) | | **Performance and Reliability** | Not enough data | 8.3 (8 reviews) | | **Output Document Generation** | Not enough data | Feature Not Available | #### Integration | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Data Import & Export Tools** | Not enough data | 7.9 (8 reviews) | | **Integration APIs** | Not enough data | 8.5 (8 reviews) | | **Breadth of Partner Applications** | Not enough data | Feature Not Available | #### Generative AI | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Email Marketing | Product | Score | Reviews | |---|---|---| | **Dolibarr ERP CRM** | N/A | N/A | | **EspoCRM** | N/A | N/A | #### Email Marketing | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Email and Mobile Preview** | Not enough data | Not enough data | | **Manage Email Lists** | Not enough data | Not enough data | | **High-Volume Sending** | Not enough data | Not enough data | | **Building and Personalizing Emails** | Not enough data | Not enough data | | **Sending Outbound Emails** | Not enough data | Not enough data | | **Manage Email Deliverability** | Not enough data | Not enough data | | **Automated Email Responses** | Not enough data | Not enough data | | **Multi-user Account** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **A/B Testing** | Not enough data | Not enough data | | **Basic Reporting** | Not enough data | Not enough data | #### Generative AI | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Email Marketing | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Integration | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **E-Commerce Integration** | Not enough data | Not enough data | ### ERP Systems | Product | Score | Reviews | |---|---|---| | **Dolibarr ERP CRM** | 9.1/10 | 8 | | **EspoCRM** | N/A | N/A | #### Accounting | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **AP Automation** | 9.7 (5 reviews) ✓ Verified | Not enough data | | **AR Automation** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Audit Trail** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Budgeting / Forecasting** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Collections Automation** | Not enough data | Not enough data | | **Financial Statements** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Invoice Customization** | 9.2 (6 reviews) | Not enough data | | **Journal Entries** | 9.4 (6 reviews) ✓ Verified | Not enough data | | **Monitor Cash Positions** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Multi-Entity / Consolidation** | Not enough data | Not enough data | | **Payment Processing** | 9.7 (6 reviews) ✓ Verified | Not enough data | | **Recognition Rules** | 9.0 (5 reviews) ✓ Verified | Not enough data | | **Reconciliations** | 8.3 (5 reviews) | Not enough data | | **Tags / Dimensions** | 10.0 (5 reviews) ✓ Verified | Not enough data | | **Payments Scheduling** | 10.0 (5 reviews) | Not enough data | | **Payment Batches** | 9.7 (5 reviews) ✓ Verified | Not enough data | | **Payment Settlements ** | 9.3 (5 reviews) | Not enough data | | **Payment Methods** | 9.3 (5 reviews) ✓ Verified | Not enough data | #### Back Office | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Allocation** | 9.7 (5 reviews) ✓ Verified | Not enough data | | **Asset Register** | 9.3 (5 reviews) | Not enough data | | **Lean Management** | Feature Not Available | Not enough data | | **Maintenance** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Organization Management** | 10.0 (5 reviews) ✓ Verified | Not enough data | | **Payroll** | Feature Not Available | Not enough data | | **Portfolio Mix** | 9.0 (5 reviews) | Not enough data | | **Purchase Orders** | 9.0 (8 reviews) ✓ Verified | Not enough data | | **Requisition** | Not enough data | Not enough data | | **Shift Scheduling** | Not enough data | Not enough data | | **Sourcing** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Status** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Time & Attendance Tracking** | 9.7 (5 reviews) ✓ Verified | Not enough data | | **Warranty Management** | Feature Not Available | Not enough data | #### Front Office | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **ATP** | 8.0 (5 reviews) ✓ Verified | Not enough data | | **Checkout Process** | 9.7 (5 reviews) ✓ Verified | Not enough data | | **Configuration Rules** | 9.7 (5 reviews) | Not enough data | | **Contact & Account Management** | 10.0 (5 reviews) ✓ Verified | Not enough data | | **Customer Portal** | Not enough data | Not enough data | | **Field Service Booking** | Not enough data | Not enough data | | **Field Service Dispatch** | Not enough data | Not enough data | | **Product & Price List Management** | 9.4 (6 reviews) ✓ Verified | Not enough data | | **Product Catalog** | 10.0 (5 reviews) ✓ Verified | Not enough data | | **Promotions and Discounts** | 8.0 (5 reviews) ✓ Verified | Not enough data | | **Quote & Order Management** | 10.0 (5 reviews) ✓ Verified | Not enough data | | **Returns / Refunds** | 9.7 (5 reviews) ✓ Verified | Not enough data | | **Storefront Design Tools** | Not enough data | Not enough data | | **Territory & Quota Management** | Not enough data | Not enough data | | **Tickets** | 10.0 (5 reviews) | Not enough data | | **Visual Configuration** | Not enough data | Not enough data | #### Integration | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Breadth of Partner Applications** | Not enough data | Not enough data | | **Data Import and Export Tools** | Not enough data | Not enough data | | **Integration APIs** | 10.0 (5 reviews) ✓ Verified | Not enough data | #### Logistics | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Centralized Inventory Database** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **In Transit** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Inventory Pricing and Costing** | Not enough data | Not enough data | | **Inventory Reporting** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Inventory Tracking / Ordering** | 10.0 (5 reviews) ✓ Verified | Not enough data | | **Picking Methods** | Not enough data | Not enough data | | **Picking Planning** | Not enough data | Not enough data | | **Receiving** | Not enough data | Not enough data | | **Shipping Options** | 10.0 (5 reviews) ✓ Verified | Not enough data | #### Platform | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Customization** | 10.0 (5 reviews) ✓ Verified | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Output Document Generation** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Workflow Capability** | Not enough data | Not enough data | #### Production | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **BOM** | Not enough data | Not enough data | | **Defects** | Not enough data | Not enough data | | **Identify Demand** | Not enough data | Not enough data | | **Inspections** | Not enough data | Not enough data | | **Manage Resources** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **MPS** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **MRP** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Production Plans** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Rework** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Shop Floor** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Waste** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **WIP** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Custom Reporting** | 7.0 (5 reviews) ✓ Verified | Not enough data | | **Dashboards** | 9.7 (5 reviews) ✓ Verified | Not enough data | | **Integration** | 9.0 (5 reviews) ✓ Verified | Not enough data | #### Generative AI | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | #### Agentic AI - ERP Systems | Feature | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Unique to Dolibarr ERP CRM (1):** [ERP Systems](https://www.g2.com/categories/erp-systems) **Unique to EspoCRM (2):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Dolibarr ERP CRM | EspoCRM | |---|---|---| | **Small-Business** | 96.0% | 68.0% | | **Mid-Market** | 4.0% | 28.0% | | **Enterprise** | 0% | 4.0% | ### By Industry #### Dolibarr ERP CRM - **Apparel & Fashion:** 8.0% - **Retail:** 8.0% - **Marketing and Advertising:** 8.0% - **Computer Software:** 8.0% - **Internet:** 8.0% - **Architecture & Planning:** 4.0% - **Computer & Network Security:** 4.0% - **Computer Hardware:** 4.0% - **Computer Networking:** 4.0% - **Consumer Services:** 4.0% - **Other:** 40.0% #### EspoCRM - **Marketing and Advertising:** 17.4% - **Information Technology and Services:** 17.4% - **Computer Software:** 13.0% - **Computer & Network Security:** 8.7% - **Telecommunications:** 4.3% - **Motion Pictures and Film:** 4.3% - **Mechanical or Industrial Engineering:** 4.3% - **Management Consulting:** 4.3% - **Furniture:** 4.3% - **Food & Beverages:** 4.3% - **Other:** 17.4% --- ## Alternatives ### Alternatives to Dolibarr ERP CRM - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (349 reviews) - [ERPNext](https://www.g2.com/products/erpnext/reviews) — 4.3/5 stars (51 reviews) - [Onfinity](https://www.g2.com/products/onfinity/reviews) — 4.4/5 stars (18 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4238 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4791 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2007 reviews) - [TallyPrime](https://www.g2.com/products/tallyprime/reviews) — 4.5/5 stars (299 reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) — 4.0/5 stars (904 reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) — 4.3/5 stars (540 reviews) ### Alternatives to EspoCRM - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (416 reviews) - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (102 reviews) - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) — 4.1/5 stars (203 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13828 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3059 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25823 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2569 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (367 reviews) --- ## Top Discussions ### Dolibarr ERP CRM No discussions available for this product. ### EspoCRM - Title: [What is self hosted CRM?](https://www.g2.com/discussions/what-is-self-hosted-crm) — 1 comment > **Top comment:** "You buy an hosting and you install your self" - Title: [How do I set up EspoCRM?](https://www.g2.com/discussions/how-do-i-set-up-espocrm) — 1 comment > **Top comment:** "BUy an hosting, upload files, create database and install it! " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dolibarr-erp-crm-vs-espocrm)