Compare DokuWiki and ScreenSteps
See this
side-by-side comparison of DokuWiki vs. ScreenSteps
based on preference data from user reviews. DokuWiki rates 3.8/5 stars with 11 reviews. By contrast, ScreenSteps rates 4.5/5 stars with 28 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 DokuWiki |  ScreenSteps | |
| Star Rating | DokuWiki | ScreenSteps |
| Market Segments | DokuWiki Small-Business (72.7% of reviews) | ScreenSteps Mid-Market (55.6% of reviews) |
| Entry Level Price | DokuWiki No pricing information available | ScreenSteps Starting at $150 per month billed annually - $180/month when billed monthly |
DokuWiki vs ScreenSteps
- Reviewers felt that ScreenSteps meets the needs of their business better than DokuWiki.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DokuWiki over ScreenSteps.
Categories
Shared Categories
DokuWiki and ScreenSteps are categorized as Enterprise Wiki
Unique Categories
DokuWiki has no unique categories
ScreenSteps is categorized as Contact Center Knowledge Base and Work Instructions
Pricing
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‐
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Free Trial Unavailable
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
Ratings
Meets Requirements
DokuWiki
Responses: 8
ScreenSteps
Responses: 25
Ease of Use
DokuWiki
Responses: 8
ScreenSteps
Responses: 25
Ease of Setup
DokuWiki
Responses: 5
ScreenSteps
Responses: 17
Ease of Admin
DokuWiki
Responses: 5
ScreenSteps
Responses: 18
Quality of Support
DokuWiki
Responses: 6
ScreenSteps
Responses: 21
Ease of Doing Business With
DokuWiki
Not enough data availableScreenSteps
Responses: 17
Product Direction (% positive)
DokuWiki
Responses: 8
ScreenSteps
Responses: 25
Features
Wiki Pages
Templates
DokuWiki
ScreenSteps
In-Content Feedback
DokuWiki
ScreenSteps
Comments
DokuWiki
ScreenSteps
Versioning and Version History
DokuWiki
ScreenSteps
Decision Trees
DokuWiki
ScreenSteps
Knowledge Base
Q & A
DokuWiki
ScreenSteps
Link Sharing
DokuWiki
ScreenSteps
Searchable
DokuWiki
ScreenSteps
Knowledge Dissemination
Page Analytics
DokuWiki
ScreenSteps
Permissions
DokuWiki
ScreenSteps
Knowledge Sharing
DokuWiki
ScreenSteps
In-Context Knowledge
DokuWiki
ScreenSteps
Notifications
DokuWiki
ScreenSteps
Security
Verification
DokuWiki
ScreenSteps
Role-Based Permission
DokuWiki
ScreenSteps
Public vs Private
DokuWiki
ScreenSteps
Content
Trackable Analytics
DokuWiki
ScreenSteps
Import
DokuWiki
ScreenSteps
File Viewing
DokuWiki
ScreenSteps
Update Notifications
DokuWiki
ScreenSteps
Communication
Social Features
DokuWiki
ScreenSteps
Tagging
DokuWiki
ScreenSteps
Upload
DokuWiki
ScreenSteps
Comments
DokuWiki
ScreenSteps
Reviewers' Company Size
Reviewers of DokuWiki were most often representing companies in the Small-Business segment, while reviewers for ScreenSteps were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
DokuWiki
ScreenSteps
Mid-Market
(51-1000 emp.)
DokuWiki
ScreenSteps
Enterprise
(> 1000 emp.)
DokuWiki
ScreenSteps
Reviewers' Industry
Information Technology and Services
18.2%
Computer Software
18.2%
Banking
18.2%
Law Practice
9.1%
Construction
9.1%
Other
27.3%
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Reviews
Most Helpful Favorable Review
Andra R.
User in Computer Software
It’s easy to use and it makes the document management process seamless.
Administrator in Real Estate
Getting started with ScreenSteps was easy. It isn't hard to figure out how to setup your users and access levels. There were many resources available to assist as well.
Most Helpful Critical Review
Nikolay P.
User in Law Practice
Need better vetting of who makes editing.
Administrator in Publishing
Integration with other services is limited and because it is more of a manual it is not a good solution for dynamic self-help.
Discussions
DokuWiki has no discussions with answers
ScreenSteps has no discussions with answers
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