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Compare DokuWiki and ScreenSteps

See this
side-by-side comparison of DokuWiki vs. ScreenSteps
based on preference data from user reviews. DokuWiki rates 3.8/5 stars with 11 reviews. By contrast, ScreenSteps rates 4.5/5 stars with 28 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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DokuWiki
DokuWiki
(11)
3.8 out of 5
DokuWiki
ScreenSteps
ScreenSteps
(28)
4.5 out of 5
ScreenSteps
Star Rating
DokuWiki
DokuWiki
ScreenSteps
ScreenSteps
Market Segments
DokuWiki
DokuWiki
Small-Business (72.7% of reviews)
ScreenSteps
ScreenSteps
Mid-Market (55.6% of reviews)
Entry Level Price
DokuWiki
DokuWiki
No pricing information available
ScreenSteps
ScreenSteps
Starting at $150 per month billed annually - $180/month when billed monthly

DokuWiki vs ScreenSteps

  • Reviewers felt that ScreenSteps meets the needs of their business better than DokuWiki.
  • When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of DokuWiki over ScreenSteps.
Categories
Shared Categories
DokuWiki
DokuWiki
ScreenSteps
ScreenSteps
DokuWiki and ScreenSteps are categorized as Enterprise Wiki
Unique Categories
DokuWiki
DokuWiki has no unique categories
ScreenSteps
ScreenSteps is categorized as Contact Center Knowledge Base and Work Instructions
Pricing
DokuWiki
DokuWiki Pricing
Free Trial Unavailable
ScreenSteps
ScreenSteps Pricing
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
Ratings
Meets Requirements
DokuWiki
DokuWiki
8.8
Responses: 8
ScreenSteps
ScreenSteps
9.1
Responses: 25
Ease of Use
DokuWiki
DokuWiki
8.5
Responses: 8
ScreenSteps
ScreenSteps
9.1
Responses: 25
Ease of Setup
DokuWiki
DokuWiki
8.3
Responses: 5
ScreenSteps
ScreenSteps
9.4
Responses: 17
Ease of Admin
DokuWiki
DokuWiki
8.3
Responses: 5
ScreenSteps
ScreenSteps
9.4
Responses: 18
Quality of Support
DokuWiki
DokuWiki
7.2
Responses: 6
ScreenSteps
ScreenSteps
9.6
Responses: 21
Ease of Doing Business With
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
9.7
Responses: 17
Product Direction (% positive)
DokuWiki
DokuWiki
10.0
Responses: 8
ScreenSteps
ScreenSteps
7.7
Responses: 25
Features
Wiki Pages
Templates
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
In-Content Feedback
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Comments
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Versioning and Version History
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Decision Trees
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Knowledge Base
Q & A
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Link Sharing
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Searchable
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Knowledge Dissemination
Page Analytics
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Permissions
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Knowledge Sharing
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
In-Context Knowledge
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Notifications
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Feature Not Available
Security
Verification
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Role-Based Permission
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Public vs Private
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Content
Trackable Analytics
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Import
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
File Viewing
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Update Notifications
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Communication
Social Features
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Tagging
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Upload
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Comments
DokuWiki
DokuWiki
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Reviewers' Company Size
Reviewers of DokuWiki were most often representing companies in the Small-Business segment, while reviewers for ScreenSteps were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
DokuWiki
DokuWiki
72.7%
ScreenSteps
ScreenSteps
40.7%
Mid-Market
(51-1000 emp.)
DokuWiki
DokuWiki
18.2%
ScreenSteps
ScreenSteps
55.6%
Enterprise
(> 1000 emp.)
DokuWiki
DokuWiki
9.1%
ScreenSteps
ScreenSteps
3.7%
Reviewers' Industry
DokuWiki
DokuWiki Industry
Information Technology and Services
18.2%
Computer Software
18.2%
Banking
18.2%
Law Practice
9.1%
Construction
9.1%
Other
27.3%
ScreenSteps
ScreenSteps Industry
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Reviews
Most Helpful Favorable Review
DokuWiki
Andra R.
User in Computer Software

It’s easy to use and it makes the document management process seamless.

ScreenSteps
G
Administrator in Real Estate

Getting started with ScreenSteps was easy. It isn't hard to figure out how to setup your users and access levels. There were many resources available to assist as well.

Most Helpful Critical Review
DokuWiki
Nikolay P.
User in Law Practice

Need better vetting of who makes editing.

ScreenSteps
GP
Administrator in Publishing

Integration with other services is limited and because it is more of a manual it is not a good solution for dynamic self-help.

Discussions
DokuWiki
DokuWiki Discussions
Monty the Mongoose crying
DokuWiki has no discussions with answers
ScreenSteps
ScreenSteps Discussions
Monty the Mongoose crying
ScreenSteps has no discussions with answers
Screenshots
DokuWiki
DokuWiki Screenshots
No screenshots provided
ScreenSteps
ScreenSteps Screenshots
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