Introducing G2.ai, the future of software buying.Try now
Compare DokuWiki and IT Glue 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Whale
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Manifestly Checklists
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BlueDocs
Visit Website
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (70.1% of reviews)
Entry-Level Pricing
No pricing available
$29.00 1 User Per Month
DokuWiki
Star Rating
(12)3.9 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about DokuWikiIT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IT Glue excels in its integration capabilities, particularly with tools like ConnectWise and Autotask, which enhances workflow efficiency. In contrast, DokuWiki lacks such extensive integrations, making it less appealing for users who rely on multiple software solutions.
- Reviewers mention that IT Glue's documentation features, such as the ability to create and manage templates, are highly praised for their user-friendliness and effectiveness. DokuWiki, while flexible, is noted for a steeper learning curve in setting up similar documentation structures.
- G2 users highlight IT Glue's superior support quality, with many stating that the responsiveness and helpfulness of the support team significantly improve their experience. Conversely, users on G2 report that DokuWiki's support is less reliable, often leading to longer resolution times.
- Users say that IT Glue's ease of use is a standout feature, with a score of 9.1, making it accessible for teams of all sizes. DokuWiki, with a score of 8.5, is seen as more complex, which can hinder quick adoption among new users.
- Reviewers mention that IT Glue's product direction is strong, with a score of 8.9, indicating a commitment to continuous improvement and feature updates. DokuWiki, however, received a perfect score of 10.0 in this area, suggesting that users feel confident in its ongoing development, even if the current features may not be as robust.
- Users report that IT Glue's entry-level pricing at $29.00 is competitive, especially given its extensive feature set. DokuWiki, while free, may incur hidden costs related to setup and maintenance, which can be a consideration for small businesses.
Pricing
Entry-Level Pricing
DokuWiki
No pricing availableIT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Free Trial
DokuWiki
No trial information availableIT Glue
No trial information availableRatings
Meets Requirements
8.8
8
9.2
548
Ease of Use
8.5
8
9.1
598
Ease of Setup
8.3
5
8.7
430
Ease of Admin
8.3
5
9.0
364
Quality of Support
7.2
6
8.7
439
Has the product been a good partner in doing business?
Not enough data
9.0
350
Product Direction (% positive)
10.0
8
8.9
553
Features by Category
Task Tracking
Not enough data
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Checklist Options
Not enough data
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
306
Software Availability
Not enough data
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Knowledge Pages
Not enough data
7.9
358
Not enough data
Feature Not Available
Not enough data
8.9
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
366
Knowledge Dissemination
Not enough data
7.9
327
Not enough data
8.7
375
Not enough data
9.2
386
Not enough data
8.1
354
Not enough data
8.4
375
Not enough data
7.8
345
Not enough data
9.0
381
Not enough data
8.4
367
Not enough data
8.4
352
Agentic AI - Knowledge Base
Not enough data
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Asset Inventory
Not enough data
9.1
19
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.4
19
Generative AI
Not enough data
4.8
18
Not enough data
5.0
18
Agentic AI - IT Asset Management
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Management
Not enough data
8.3
18
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Management and Discovery - IT Documentation
Not enough data
8.0
32
Not enough data
8.5
32
Not enough data
8.5
31
Operations - IT Documentation
Not enough data
7.9
32
Not enough data
7.6
31
Not enough data
7.6
32
Usability & Access
Not enough data
8.9
402
Not enough data
7.8
390
Not enough data
6.7
384
Not enough data
8.8
396
Not enough data
9.0
410
Security Measures
Not enough data
9.1
415
Not enough data
9.3
429
Not enough data
Feature Not Available
Storage
Not enough data
6.8
333
Not enough data
8.1
399
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DokuWiki and IT Glue are categorized as Knowledge Base
Unique Categories
DokuWiki has no unique categories
IT Glue is categorized as IT Documentation, IT Asset Management, Standard Operating Procedures, and Password Managers
Reviews
Reviewers' Company Size
DokuWiki
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
16.7%
Banking
16.7%
Law Practice
8.3%
Construction
8.3%
Other
25.0%
Information Technology and Services
56.7%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.6%
Discussions
DokuWiki has no discussions with answers
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
