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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Mid-Market (59.6% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$50.00 1 User License Per Month
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareSquare 9 Softworks
Star Rating
(168)4.5 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
$50.00 1 User License Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Square 9 Softworks excels in its File Management capabilities, particularly with a high score of 9.6 in Search, making it easier to locate documents quickly. In contrast, DocuWare's search functionality scored lower at 8.8, which some reviewers mention can lead to frustration when trying to find specific files.
- Reviewers mention that Square 9 Softworks offers superior Ease of Use with a score of 9.0 compared to DocuWare's 8.8. Users appreciate the intuitive interface of Square 9, stating that it simplifies daily tasks, while some DocuWare users feel that the learning curve is steeper.
- G2 users highlight Square 9 Softworks' strong Quality of Support with a score of 9.2, noting that the support team is responsive and helpful. In contrast, DocuWare's support, rated at 8.9, is still good but has received feedback indicating longer wait times for assistance.
- Users on G2 report that Square 9 Softworks shines in Customization options, particularly with Custom Fields scoring 9.2, allowing for tailored solutions. DocuWare, while offering customization, scored lower at 8.9, leading some users to feel limited in their ability to adapt the software to their specific needs.
- Reviewers mention that Square 9 Softworks has a more favorable Entry Level Price at $50.00, making it more accessible for mid-market businesses. DocuWare's pricing model, which requires contacting the vendor for details, has been noted by users as a barrier to entry for some potential customers.
- Users report that Square 9 Softworks provides a better Mobile App experience, scoring 9.2, which allows for effective document management on the go. In comparison, DocuWare's mobile app scored 8.8, with some users expressing a desire for more features and improved functionality.
Pricing
Entry-Level Pricing
Square 9 Softworks
Square 9 Process Automation Essentials
$50.00
1 User License Per Month
Square 9 Process Automation Essentials delivers the tools you need to begin your digital transformation with solutions for Accounts Payable, Accounts Receivable, Human Resources, and Contracts Management. Or Square 9 can help build your own custom application design based on your individual industry needs.
- Secure SOC 2 and HIPAA certified cloud content repository
- Fully Encrypted Storage
- Business Process Automation
Free Trial
DocuWare
Free Trial is available
Square 9 Softworks
No trial information availableRatings
Meets Requirements
9.0
214
9.1
145
Ease of Use
8.8
216
9.0
144
Ease of Setup
7.8
80
8.2
88
Ease of Admin
8.2
64
8.4
81
Quality of Support
8.9
206
9.1
141
Has the product been a good partner in doing business?
9.0
64
9.3
80
Product Direction (% positive)
9.5
213
9.0
145
Features by Category
File Management
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Not enough data
Administration
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Not enough data
Platform
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
9.1
32
8.2
12
7.6
26
9.2
95
|
Verified
8.7
28
Invoice Processing
9.0
92
|
Verified
8.3
28
8.8
86
|
Verified
8.0
28
9.1
91
|
Verified
9.3
32
8.6
20
7.5
27
Analytics
9.1
89
|
Verified
8.4
29
Feature Not Available
7.0
27
9.2
86
|
Verified
7.4
26
Integration
9.0
91
|
Verified
8.6
30
8.9
87
|
Verified
8.2
26
9.0
89
|
Verified
7.9
28
Risk
Feature Not Available
7.8
29
Feature Not Available
8.7
31
Feature Not Available
7.1
28
Recovery
Feature Not Available
7.3
27
7.9
11
7.7
31
Audit
9.0
12
8.5
31
Feature Not Available
7.9
27
9.3
9
7.9
25
9.6
14
8.2
28
Fraud
Feature Not Available
8.0
27
8.9
11
8.3
31
Feature Not Available
7.7
28
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
15
9.4
49
7.1
14
9.0
28
6.7
13
8.8
20
Document Processing
9.4
15
9.2
45
9.0
14
9.1
44
8.5
14
8.6
34
8.7
14
8.8
40
8.7
14
9.0
40
Platform Additional Functionality
8.8
14
9.1
38
8.8
14
9.2
41
7.9
15
9.0
35
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
9.2
26
8.5
10
8.9
26
9.3
10
9.0
24
9.0
10
8.9
25
Additional Functionality
9.1
11
8.9
22
6.3
10
7.4
19
9.4
11
8.5
24
7.3
10
8.1
21
8.6
11
8.6
23
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
7.6
7
Not enough data
7.9
7
Process Management
Not enough data
9.0
53
Not enough data
8.7
52
Not enough data
8.6
53
Not enough data
8.7
45
Not enough data
9.0
45
Not enough data
8.9
49
Not enough data
9.0
57
Customization
Not enough data
8.9
58
Not enough data
9.0
59
Not enough data
9.0
56
Not enough data
8.9
49
Not enough data
9.0
47
Collaboration
Not enough data
9.0
54
Not enough data
8.7
52
Not enough data
9.0
58
Not enough data
9.2
55
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
8.9
54
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
9.0
49
8.8
140
9.0
45
8.9
141
8.8
45
8.9
139
8.6
43
8.8
138
8.8
44
8.6
137
8.8
43
9.0
129
9.2
44
8.6
132
8.3
43
8.7
125
8.6
42
8.8
148
9.1
49
8.8
142
9.0
45
8.8
124
Feature Not Available
Workflow
9.0
138
8.9
46
8.9
133
9.2
45
8.7
135
8.6
43
8.8
144
8.9
49
8.8
131
8.8
40
Platform
9.0
127
8.6
41
8.8
148
8.9
49
8.6
136
8.6
44
8.9
138
8.7
43
8.7
128
8.6
41
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
9.5
10
9.2
80
9.7
10
9.2
80
9.4
8
Feature Not Available
9.0
5
8.8
79
9.5
7
8.9
80
9.2
6
Platform Additional Functionality
Feature Not Available
9.2
8
9.0
79
8.7
5
Feature Not Available
8.8
7
9.1
80
9.6
9
9.0
79
9.4
9
Platform Data
Feature Not Available
8.6
6
8.8
79
8.6
6
9.0
80
8.9
6
Platform
8.4
22
8.8
25
8.4
19
8.4
20
8.9
12
7.4
20
9.3
25
8.6
28
8.7
25
8.6
27
8.7
17
7.7
22
7.5
14
7.6
19
7.5
17
7.9
18
Recruiting and Onboarding
8.8
78
9.2
6
9.2
79
9.1
9
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and Square 9 Softworks are categorized as AP Automation, OCR, Online Form Builder, Onboarding, Enterprise Content Management (ECM), and Document Management
Unique Categories
DocuWare is categorized as Engineering Document Management, Workflow Management, Document Scanning, Cloud Content Collaboration, and Intelligent Document Processing (IDP)
Square 9 Softworks is categorized as Business Process Management
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square 9 Softworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Information Technology and Services
12.7%
Computer Software
8.4%
Financial Services
5.4%
Construction
4.2%
Accounting
4.2%
Other
65.1%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Can we use this with excel sheets?
3 Comments
BV
Yes. GlobalSearch will store these file types. The preview may format as if it were printed, but if the user has permission, they can open the spreadsheet in...Read more
Square 9 Softworks has no more discussions with answers
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