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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Enterprise (54.2% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$9/report average price*
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareSAP Concur
Star Rating
(6,560)4.0 out of 5
Market Segments
Enterprise (54.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in "Expense Automation" with a score of 8.8, making it easier for employees to manage their expenses efficiently. In contrast, DocuWare's "Expense Automation" received a slightly lower score of 8.5, indicating that while it is effective, it may not be as streamlined as SAP Concur.
- Reviewers mention that SAP Concur's "Digital Receipt Management" feature, rated at 8.5, allows for seamless tracking and organization of receipts, which is crucial for expense reporting. DocuWare, while offering similar functionality, scored lower in this area, suggesting that users may find it less intuitive.
- G2 users highlight the superior "Bank / Credit Card Integration" of SAP Concur, which scored 8.6, allowing for automatic syncing of transactions. DocuWare's integration capabilities, while functional, did not match this level of user satisfaction, indicating a potential gap in user experience.
- Users on G2 report that DocuWare shines in "Document Management," achieving a high score of 9.6, which reflects its robust capabilities in organizing and retrieving documents. In comparison, SAP Concur's document management features are less emphasized, suggesting that users seeking comprehensive document handling may prefer DocuWare.
- Reviewers mention that SAP Concur's "Employee Reimbursement" feature scored 8.8, making it a strong choice for companies focused on quick and efficient reimbursement processes. DocuWare's reimbursement capabilities, while adequate, did not receive the same level of acclaim, indicating a potential area for improvement.
- Users say that DocuWare's "Collaboration" features, particularly "Simultaneous Editing" and "Change Tracking," scored well, with ratings of 8.8 and 8.9 respectively, making it a preferred choice for teams needing to work together on documents. SAP Concur, while offering collaboration tools, did not receive the same level of praise, suggesting that it may not be as effective for collaborative tasks.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
DocuWare
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
9.0
214
8.7
5,742
Ease of Use
8.8
216
8.0
5,790
Ease of Setup
7.8
80
8.1
1,198
Ease of Admin
8.2
64
8.0
828
Quality of Support
8.9
206
8.1
4,184
Has the product been a good partner in doing business?
9.0
64
8.1
811
Product Direction (% positive)
9.5
213
7.3
5,639
Features by Category
Expense Reports
Not enough data
8.5
4355
|
Verified
Not enough data
8.6
3564
|
Verified
Not enough data
8.0
3501
|
Verified
Not enough data
8.5
4175
|
Verified
Not enough data
8.8
4142
|
Verified
Not enough data
8.5
2123
|
Verified
Not enough data
8.6
2892
|
Verified
Agentic AI - Expense Management
Not enough data
8.5
134
Not enough data
8.6
133
Travel Management
Not enough data
8.2
3373
|
Verified
Not enough data
8.3
3240
|
Verified
Not enough data
8.5
3194
|
Verified
Not enough data
8.3
2402
|
Verified
Client Invoicing
Not enough data
8.3
1599
|
Verified
Not enough data
8.5
1768
|
Verified
Not enough data
8.4
1411
|
Verified
Mobile
Not enough data
8.8
3650
|
Verified
Not enough data
8.6
2492
|
Verified
Not enough data
8.6
2728
|
Verified
Platform
Not enough data
7.9
727
|
Verified
Not enough data
8.2
2103
|
Verified
Administration
Not enough data
8.4
1206
|
Verified
Administration
Not enough data
8.4
1397
|
Verified
Not enough data
8.4
1581
|
Verified
Not enough data
8.5
1627
|
Verified
Not enough data
8.5
1482
|
Verified
Not enough data
8.6
1609
|
Verified
Platform
Not enough data
8.4
1703
|
Verified
Not enough data
8.2
1191
|
Verified
Not enough data
8.3
1163
|
Verified
Not enough data
8.5
1890
|
Verified
Not enough data
8.4
1639
|
Verified
Not enough data
Feature Not Available
File Management
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Not enough data
Administration
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Not enough data
Platform
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
9.2
112
8.2
12
Feature Not Available
9.2
95
|
Verified
9.2
107
Invoice Processing
9.0
92
|
Verified
9.3
106
8.8
86
|
Verified
9.2
110
9.1
91
|
Verified
9.3
112
8.6
20
9.3
106
Analytics
9.1
89
|
Verified
9.3
112
Feature Not Available
Feature Not Available
9.2
86
|
Verified
9.2
106
Integration
9.0
91
|
Verified
9.3
113
8.9
87
|
Verified
9.3
110
9.0
89
|
Verified
9.2
112
Risk
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Recovery
Feature Not Available
9.0
107
7.9
11
9.2
110
Audit
9.0
12
9.2
106
Feature Not Available
Feature Not Available
9.3
9
9.1
105
9.6
14
9.3
110
Fraud
Feature Not Available
9.1
105
8.9
11
9.1
110
Feature Not Available
9.3
108
Agentic AI - AP Automation
Not enough data
9.4
29
Not enough data
9.4
29
Not enough data
9.5
29
Invoice Generation
Not enough data
8.7
375
|
Verified
Not enough data
8.9
391
|
Verified
Not enough data
8.8
361
|
Verified
Invoice Processing
Not enough data
9.0
442
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
233
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
334
|
Verified
Not enough data
8.8
305
|
Verified
Not enough data
9.1
235
|
Verified
Integration
Not enough data
8.8
363
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
333
|
Verified
Not enough data
8.9
218
|
Verified
Agentic AI - Invoice Management
Not enough data
8.8
52
Not enough data
8.8
52
Not enough data
8.8
52
Expense Reporting
Not enough data
8.9
411
|
Verified
Not enough data
8.5
367
|
Verified
Not enough data
8.9
387
|
Verified
Not enough data
8.7
399
|
Verified
Travel Management
Not enough data
8.2
3373
|
Verified
Not enough data
8.3
3240
|
Verified
Not enough data
8.5
3194
|
Verified
Not enough data
8.3
2402
|
Verified
Approval
Not enough data
8.8
399
|
Verified
Not enough data
8.9
395
|
Verified
Not enough data
9.2
425
|
Verified
AI - Travel Management
Not enough data
8.1
109
Not enough data
8.1
108
Not enough data
8.3
110
Not enough data
8.3
109
Not enough data
8.4
109
Agentic AI - Travel Management
Not enough data
8.3
61
Not enough data
8.2
61
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Not enough data
Workflow
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and SAP Concur are categorized as AP Automation
Unique Categories
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Information Technology and Services
8.1%
Computer Software
6.7%
Hospital & Health Care
5.6%
Higher Education
4.4%
Financial Services
4.1%
Other
71.1%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
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