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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Mid-Market (40.7% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
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DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareProcessMaker
Star Rating
(305)4.3 out of 5
Market Segments
Mid-Market (40.7% of reviews)
Entry-Level Pricing
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Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ProcessMaker excels in its Drag-and-drop Form Builder, making it easy for non-technical users to create custom forms without needing extensive coding knowledge. In contrast, DocuWare's form creation tools are noted to be less intuitive, which can lead to a steeper learning curve for new users.
- Reviewers mention that DocuWare's Quality of Support is significantly higher, with a score of 8.9 compared to ProcessMaker's 8.2. Users appreciate the responsiveness and helpfulness of DocuWare's support team, which can be crucial for businesses that rely heavily on timely assistance.
- G2 users highlight that ProcessMaker's Version Control feature is robust, allowing teams to track changes effectively. However, DocuWare's versioning capabilities are also strong, but some users feel they lack the same level of visibility and ease of use as ProcessMaker's.
- Users on G2 report that DocuWare shines in Document Management, particularly with its advanced Search Functionality and Version Control, which are rated higher than ProcessMaker's. This makes it easier for users to locate and manage documents efficiently.
- Reviewers say that ProcessMaker's Workflow Automation capabilities are impressive, with users appreciating the ability to create complex workflows with ease. In contrast, while DocuWare offers automation features, some users feel they are not as flexible or user-friendly as those in ProcessMaker.
- Users report that DocuWare's Mobile Capability is superior, with a score of 8.5, allowing for better access and functionality on mobile devices compared to ProcessMaker's mobile offerings, which some users find lacking in features and usability.
Pricing
Entry-Level Pricing
ProcessMaker
Enterprise
Contact Us
- Comprehensive features maximize insight and ROI.
Free Trial
DocuWare
Free Trial is available
ProcessMaker
Free Trial is available
Ratings
Meets Requirements
9.0
214
8.6
246
Ease of Use
8.8
216
8.6
251
Ease of Setup
7.8
80
7.8
180
Ease of Admin
8.2
64
8.1
174
Quality of Support
8.9
206
8.2
226
Has the product been a good partner in doing business?
9.0
64
8.3
166
Product Direction (% positive)
9.5
213
8.2
244
Features by Category
File Management
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Not enough data
Administration
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Not enough data
Platform
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
8.3
71
8.4
19
8.4
71
7.8
19
8.1
71
8.4
19
8.3
72
Management
8.1
19
7.9
67
8.3
19
8.5
67
8.2
19
8.5
66
Generative AI
7.6
16
7.4
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.9
30
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
8.1
29
|
Verified
Forms
Not enough data
8.3
28
|
Verified
Not enough data
8.3
26
|
Verified
Not enough data
8.2
26
|
Verified
Automation
Not enough data
8.7
31
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
8.4
30
|
Verified
Not enough data
8.0
18
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
8.4
18
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
9.0
18
|
Verified
Field Tools
Not enough data
7.8
13
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
8.2
15
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
6.5
13
|
Verified
Not enough data
8.2
15
Back Office Tools
Not enough data
8.4
18
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
7.4
16
|
Verified
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
6.5
14
Not enough data
6.5
14
Process Management
Not enough data
8.6
169
Not enough data
8.4
160
Not enough data
8.4
159
Not enough data
7.4
33
Not enough data
8.1
43
Not enough data
7.7
39
Not enough data
8.6
43
Customization
Not enough data
8.3
166
Not enough data
8.8
177
Not enough data
8.4
160
Not enough data
7.7
158
Not enough data
7.9
159
Collaboration
Not enough data
8.4
161
Not enough data
8.3
156
Not enough data
8.7
168
Not enough data
8.8
173
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
8.8
48
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Not enough data
Workflow
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and ProcessMaker are categorized as Workflow Management and Intelligent Document Processing (IDP)
Unique Categories
DocuWare is categorized as Engineering Document Management, Document Scanning, AP Automation, OCR, Online Form Builder, Onboarding, Cloud Content Collaboration, Enterprise Content Management (ECM), and Document Management
ProcessMaker is categorized as Digital Process Automation (DPA), Mobile Forms Automation, and Business Process Management
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProcessMaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Information Technology and Services
9.5%
Financial Services
8.4%
Banking
7.6%
Telecommunications
5.8%
Higher Education
4.7%
Other
64.0%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Does process maker have an integration with Google Docs?
2 Comments
AV
Yes it does. ProcessMaker Enterprise Edition has a list of Google Connectors for an easier integration. You can find more information in the link...Read more
Are there any license restrictions for processes or plugins created in ProcessMaker?
1 Comment
Official Response from ProcessMaker
You are the sole owner of any process or plugin which you create in ProcessMaker Community Edition or Enterprise Edition, and you can license its use any way...Read more
Why are using PM and no the other apps (Bizagi, Bonitasoft, etc)?
1 Comment
AR
I tried, BonitaSoft and Bizagi. I think these two BPMs are great software. I used ProcessMaker for its simplicity of making forms out of workflows. Example,...Read more
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