Compare DocuWare, OnBase by Hyland, and Laserfiche

Pricing

 
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Free Trial
Free Trial Unavailable
Free Trial
DocuWare
Contact Vendor
Contact Vendor for Pricing
Free Trial
OnBase by Hyland
Free Trial Unavailable
Laserfiche
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.4
8.7
Ease of Use
Ease of Use
7.9
8.1
8.5
Ease of Setup
Ease of Setup
6.9
7.8
7.5
Ease of Admin
Ease of Admin
7.3
7.9
7.9
Quality of Support
Quality of Support
8.4
8.3
8.4
Ease of Doing Business With
Ease of Doing Business With
8.3
9.1
8.3
Product Direction (% positive)
Product Direction (% positive)
8.2
7.8
8.3
Meets Requirements
DocuWare
8.2
OnBase by Hyland
8.4
Laserfiche
8.7
Ease of Use
DocuWare
7.9
OnBase by Hyland
8.1
Laserfiche
8.5
Ease of Setup
DocuWare
6.9
OnBase by Hyland
7.8
Laserfiche
7.5
Ease of Admin
DocuWare
7.3
OnBase by Hyland
7.9
Laserfiche
7.9
Quality of Support
DocuWare
8.4
OnBase by Hyland
8.3
Laserfiche
8.4
Ease of Doing Business With
DocuWare
8.3
OnBase by Hyland
9.1
Laserfiche
8.3
Product Direction (% positive)
DocuWare
8.2
OnBase by Hyland
7.8
Laserfiche
8.3

Features

File Management
File Type Support
DocuWare
8.8
OnBase by Hyland
8.7
Laserfiche
9.2
Metadata
DocuWare
8.4
OnBase by Hyland
9.0
Laserfiche
9.1
OCR Scanning
DocuWare
8.3
OnBase by Hyland
8.8
Laserfiche
8.6
Versioning
DocuWare
8.6
OnBase by Hyland
8.5
Laserfiche
8.7
Collaboration
DocuWare
8.1
OnBase by Hyland
8.1
Laserfiche
8.6
Document Assembly
DocuWare
8.4
OnBase by Hyland
8.1
Laserfiche
8.5
Form Creation
DocuWare
8.6
OnBase by Hyland
7.8
Laserfiche
9.0
Portals and Sites
DocuWare
8.0
OnBase by Hyland
7.4
Laserfiche
8.7
Disposition
DocuWare
8.2
OnBase by Hyland
8.1
Laserfiche
8.7
Search
DocuWare
8.6
OnBase by Hyland
8.4
Laserfiche
8.7
Web Interface
DocuWare
8.4
OnBase by Hyland
7.9
Laserfiche
8.8
Mobile Apps
DocuWare
7.5
OnBase by Hyland
6.4
Laserfiche
8.4
Workflow
Process Automation
DocuWare
8.8
OnBase by Hyland
9.1
Laserfiche
9.3
Conditions
DocuWare
8.7
OnBase by Hyland
8.7
Laserfiche
8.9
Activities
DocuWare
8.3
OnBase by Hyland
8.5
Laserfiche
8.9
Records Management
DocuWare
8.8
OnBase by Hyland
9.0
Laserfiche
9.1
Case Management
DocuWare
8.0
OnBase by Hyland
8.1
Laserfiche
8.9
Administration
User, Role, and Access Management
DocuWare
8.3
OnBase by Hyland
8.5
Laserfiche
8.9
Single Sign-On
DocuWare
8.4
OnBase by Hyland
8.9
Laserfiche
8.7
Policies and Controls
DocuWare
8.2
OnBase by Hyland
8.2
Laserfiche
9.0
Storage Limits
DocuWare
Not enough data available
OnBase by Hyland
8.3
Laserfiche
9.1
Storage Zones
DocuWare
8.6
OnBase by Hyland
8.3
Laserfiche
8.9
Security
DocuWare
8.7
OnBase by Hyland
9.0
Laserfiche
9.1
Platform
Internationalization
DocuWare
8.7
OnBase by Hyland
8.4
Laserfiche
8.7
Performance and Reliability
DocuWare
8.5
OnBase by Hyland
8.5
Laserfiche
8.8
Reporting and Auditing
DocuWare
8.4
OnBase by Hyland
8.0
Laserfiche
8.8
System of Record Integration
DocuWare
8.7
OnBase by Hyland
8.5
Laserfiche
8.7
APIs
DocuWare
8.3
OnBase by Hyland
8.5
Laserfiche
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
26.3%
3.8%
21.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.9%
40.0%
48.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.8%
56.3%
29.7%
DocuWare
Small-Business
26.3%
Mid-Market
50.9%
Enterprise
22.8%
OnBase by Hyland
Small-Business
3.8%
Mid-Market
40.0%
Enterprise
56.3%
Laserfiche
Small-Business
21.9%
Mid-Market
48.4%
Enterprise
29.7%

Reviewers' Industry

 
Real Estate
8.8%
Higher Education
21.3%
Information Technology and Services
13.6%
 
Transportation/Trucking/Railroad
5.3%
Government Administration
11.3%
Higher Education
12.1%
 
Insurance
5.3%
Hospital & Health Care
10.0%
Government Administration
9.1%
 
Government Administration
5.3%
Education Management
8.8%
Education Management
7.6%
 
Staffing and Recruiting
3.5%
Insurance
6.3%
Computer Software
6.1%
 
Other
71.9%
Other
42.5%
Other
51.5%
DocuWare
Real Estate
8.8%
Transportation/Trucking/Railroad
5.3%
Insurance
5.3%
Government Administration
5.3%
Staffing and Recruiting
3.5%
Other
71.9%
OnBase by Hyland
Higher Education
21.3%
Government Administration
11.3%
Hospital & Health Care
10.0%
Education Management
8.8%
Insurance
6.3%
Other
42.5%
Laserfiche
Information Technology and Services
13.6%
Higher Education
12.1%
Government Administration
9.1%
Education Management
7.6%
Computer Software
6.1%
Other
51.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator

Ease of use. It is easy to learn and to teach people how to use it.

Sandy S.
Executive Sponsor in Financial Services

It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...

Matthew S.
Consultant in Business Supplies and Equipment

Laserfiche is a very robust, agile, and easy-to-use enterprise content management system for optimizing business processes. We have worked implemented the solution to help organization of all sizes streamline processes to improve efficiencies within their...

Most Helpful Critical Review
Most Helpful Critical Review
User in Law Practice

Extra step of downloading every document, interface is not user friendly or intuitive. Overall, I think it would be more useful in an accounting setting. It is not appropriate for use in a law firm...

Tony P.
Administrator

difficult to manage and not connected to our active directory well

David N.
Consultant in Oil & Energy

The biggest issue for us was price and how modular the product was. It seemed like a lot of the functionality that was intriguing to us was an additional add-on thus making the lowering the return on investment.

 
DocuWare
Most Helpful Favorable Review
Administrator

Ease of use. It is easy to learn and to teach people how to use it.

Most Helpful Critical Review
User in Law Practice

Extra step of downloading every document, interface is not user friendly or intuitive. Overall, I think it would be more useful in an accounting setting. It is not appropriate for use in a law firm...

OnBase by Hyland
Most Helpful Favorable Review
Sandy S.
Executive Sponsor in Financial Services

It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...

Most Helpful Critical Review
Tony P.
Administrator

difficult to manage and not connected to our active directory well

Laserfiche
Most Helpful Favorable Review
Matthew S.
Consultant in Business Supplies and Equipment

Laserfiche is a very robust, agile, and easy-to-use enterprise content management system for optimizing business processes. We have worked implemented the solution to help organization of all sizes streamline processes to improve efficiencies within their...

Most Helpful Critical Review
David N.
Consultant in Oil & Energy

The biggest issue for us was price and how modular the product was. It seemed like a lot of the functionality that was intriguing to us was an additional add-on thus making the lowering the return on investment.

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Videos

 

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

No videos provided

Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.

With Laserfiche’s code-free process designer, you can keep things moving quickly between departments—without programming experience. Plus, our document management features digitize and organize business-critical information while ensuring team members are on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions that make us the system of choice for multiple industries, including:

• Local, State and Federal Government
• Higher Education and K-12
• Wealth Management
• Healthcare

Organizations can see rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche’s award-winning features streamline business operations so you can focus on what really matters—the people and ideas that drive your business forward.

DocuWare

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

OnBase by Hyland
No videos provided
Laserfiche

Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.

With Laserfiche’s code-free process designer, you can keep things moving quickly between departments—without programming experience. Plus, our document management features digitize and organize business-critical information while ensuring team members are on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions that make us the system of choice for multiple industries, including:

• Local, State and Federal Government
• Higher Education and K-12
• Wealth Management
• Healthcare

Organizations can see rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche’s award-winning features streamline business operations so you can focus on what really matters—the people and ideas that drive your business forward.

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