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DocuWare
DocuWare
(246)
4.4 out of 5
DocuWare
By DocuWare
Optimized for quick response
Jotform
Jotform
(4,462)
4.7 out of 5
Jotform
By Jotform
Optimized for quick response
At a Glance
DocuWare
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWare
Jotform
Jotform
Star Rating
(4,462)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that DocuWare excels in document management with features like "File Type Support" rated at 9.1, while Jotform shines in form creation, boasting a "Form Creation" score of 8.9. Reviewers mention that DocuWare's robust file management capabilities make it ideal for organizations needing comprehensive document control.
  • Reviewers mention that Jotform's ease of use is a standout feature, with an "Ease of Setup" score of 9.2, making it particularly appealing for small businesses. In contrast, DocuWare's "Ease of Setup" score of 7.9 indicates a steeper learning curve, which some users find challenging.
  • G2 users highlight that DocuWare's "Search" functionality is rated at 9.6, allowing for efficient document retrieval, while Jotform's search capabilities are rated lower. Users say that this makes DocuWare a better choice for teams that rely heavily on quick access to documents.
  • Users on G2 report that Jotform's "Mobile Forms" feature, rated at 8.9, provides excellent flexibility for on-the-go data collection, whereas DocuWare's mobile capabilities, rated at 8.8, are slightly less robust. Reviewers mention that this makes Jotform a preferred option for businesses that prioritize mobile accessibility.
  • Reviewers mention that DocuWare's "Quality of Support" is rated at 8.9, indicating strong customer service, while Jotform's support is rated slightly lower at 8.8. Users report that having reliable support is crucial for organizations that need quick resolutions to issues.
  • Users say that DocuWare's "Versioning" feature, rated at 8.9, is essential for maintaining document integrity, while Jotform's version control is less emphasized. Reviewers mention that this makes DocuWare a better fit for industries where document accuracy and history are critical.
Pricing
Entry-Level Pricing
DocuWare
Contact Vendor
Contact Vendor for Pricing
Learn more about DocuWare
Jotform
FREE
Free
Browse all 5 pricing plans
Free Trial
DocuWare
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
9.0
214
9.1
3,598
Ease of Use
8.8
216
9.2
3,671
Ease of Setup
7.8
80
9.1
2,795
Ease of Admin
8.2
64
9.1
2,421
Quality of Support
8.9
206
8.8
2,842
Has the product been a good partner in doing business?
9.0
64
9.2
2,313
Product Direction (% positive)
9.5
213
9.3
3,586
Features by Category
Cloud Content CollaborationHide 22 FeaturesShow 22 Features
8.7
14
Not enough data
File Management
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Not enough data
Administration
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Not enough data
Platform
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Event Registration & TicketingHide 15 FeaturesShow 15 Features
Not enough data
7.9
826
Registration
Not enough data
9.0
746
Not enough data
9.1
762
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document ScanningHide 9 FeaturesShow 9 Features
8.8
23
Not enough data
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Workflow ManagementHide 15 FeaturesShow 15 Features
8.1
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AP AutomationHide 28 FeaturesShow 28 Features
8.9
105
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead CaptureHide 15 FeaturesShow 15 Features
Not enough data
8.4
65
Lead Monitoring
Not enough data
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Agentic AI - Lead Capture
Not enough data
7.7
48
Not enough data
7.5
46
Data Capture
Not enough data
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Analytics
Not enough data
8.7
55
Not enough data
8.4
55
Customization
Not enough data
9.1
59
Not enough data
8.9
56
Not enough data
8.8
55
Not enough data
8.7
55
SurveyHide 15 FeaturesShow 15 Features
Not enough data
8.4
1,270
Survey Management
Not enough data
9.3
1160
Not enough data
9.3
1181
Not enough data
8.8
1126
Not enough data
9.0
1082
Survey Customization
Not enough data
8.6
1005
Not enough data
8.6
1051
Not enough data
8.3
943
Not enough data
8.0
849
Survey Insights
Not enough data
8.6
1084
Not enough data
7.9
837
Not enough data
8.8
1083
Not enough data
8.5
1012
Agentic AI - Survey
Not enough data
7.5
124
Not enough data
7.5
121
Not enough data
7.7
124
Online Appointment SchedulingHide 21 FeaturesShow 21 Features
Not enough data
7.8
48
Notifications
Not enough data
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Settings
Not enough data
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Personalization
Not enough data
8.9
41
Not enough data
8.8
36
Integrations
Not enough data
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Generative AI
Not enough data
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Agentic AI - Online Appointment Scheduling
Not enough data
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
OCRHide 12 FeaturesShow 12 Features
8.4
15
Not enough data
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Online Form BuilderHide 9 FeaturesShow 9 Features
8.5
11
8.6
2,325
Customization
9.0
10
8.9
2090
8.5
10
8.8
2000
9.3
10
9.0
2007
9.0
10
8.7
2135
Additional Functionality
9.1
11
8.8
1929
6.3
10
7.7
1676
9.4
11
8.9
2013
7.3
10
8.0
1676
8.6
11
8.9
1990
360 Feedback SoftwareHide 6 FeaturesShow 6 Features
Not enough data
8.9
234
Performance reviews
Not enough data
9.2
226
Not enough data
8.8
206
Feedback
Not enough data
9.0
211
Not enough data
8.7
197
Data
Not enough data
8.9
209
Not enough data
8.6
197
Engineering Document ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.3
185
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Talent ManagementHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
RecruitingHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Intelligent Document Processing (IDP)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Salesforce AppExchange AppsHide 7 FeaturesShow 7 Features
Not enough data
6.7
7
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Enterprise Content Management (ECM)Hide 25 FeaturesShow 25 Features
8.8
170
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Not enough data
Workflow
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
Applicant Tracking Systems (ATS)Hide 26 FeaturesShow 26 Features
Not enough data
7.8
938
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
8.4
22
8.9
874
8.4
19
8.1
783
8.9
12
8.0
747
9.3
25
8.6
812
8.7
25
9.1
853
8.7
17
8.8
809
7.5
14
8.7
836
7.5
17
8.7
827
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
OnboardingHide 29 FeaturesShow 29 Features
8.7
105
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
8.9
874
8.4
19
8.1
783
8.9
12
8.0
747
9.3
25
8.6
812
8.7
25
9.1
853
8.7
17
8.8
809
7.5
14
8.7
836
7.5
17
8.7
827
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Employee EngagementHide 19 FeaturesShow 19 Features
Not enough data
8.4
933
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Platform
8.4
22
8.9
874
8.4
19
8.1
783
8.9
12
8.0
747
9.3
25
8.6
812
8.7
25
9.1
853
8.7
17
8.8
809
7.5
14
8.7
836
7.5
17
8.7
827
Categories
Categories
Shared Categories
DocuWare
DocuWare
Jotform
Jotform
DocuWare and Jotform are categorized as Online Form Builder
Unique Categories
DocuWare
Jotform
Reviews
Reviewers' Company Size
DocuWare
DocuWare
Small-Business(50 or fewer emp.)
26.6%
Mid-Market(51-1000 emp.)
42.9%
Enterprise(> 1000 emp.)
30.5%
Jotform
Jotform
Small-Business(50 or fewer emp.)
73.3%
Mid-Market(51-1000 emp.)
22.5%
Enterprise(> 1000 emp.)
4.2%
Reviewers' Industry
DocuWare
DocuWare
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Jotform
Jotform
Non-Profit Organization Management
9.6%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Alternatives
DocuWare
DocuWare Alternatives
Laserfiche
Laserfiche
Add Laserfiche
M-Files
M-Files
Add M-Files
Square 9 Softworks
Square 9 Softworks
Add Square 9 Softworks
Revver
Revver
Add Revver
Jotform
Jotform Alternatives
SurveySparrow
SurveySparrow
Add SurveySparrow
Typeform
Typeform
Add Typeform
FormAssembly
FormAssembly
Add FormAssembly
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
Discussions
DocuWare
DocuWare Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all: 1. Taking big steps in digital...Read more
See all discussions
Jotform
Jotform Discussions
What is JotForm used for?
10 Comments
Rev Walter M.
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
Jim .
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
Diego B.
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
See all discussions
Ask DocuWare a QuestionContact DocuWare
Ask Jotform a QuestionContact Jotform

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