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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$6.00 Per Month
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareGoogle Workspace
Star Rating
(47,025)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in collaboration features, particularly with its "Simultaneously Editing" capability, which received a score of 9.2. Reviewers mention that this feature allows multiple users to work on documents in real-time, enhancing productivity and teamwork.
- Reviewers mention that DocuWare shines in document management with its "Search" functionality, scoring 9.6. Users appreciate how quickly and efficiently they can locate documents, which is crucial for businesses that handle large volumes of files.
- G2 users highlight Google Workspace's "Ease of Setup" with a score of 9.2, stating that the onboarding process is straightforward and user-friendly. In contrast, users on G2 report that DocuWare's setup can be more complex, with a lower score of 7.9, which may require additional training or support.
- Users say that Google Workspace's "Mobile Apps" are highly rated at 9.0, providing seamless access to documents and collaboration tools on the go. In comparison, DocuWare's mobile capabilities received a score of 8.9, indicating it is still effective but may not be as robust as Google Workspace's offerings.
- Reviewers mention that DocuWare's "Quality of Support" is impressive, scoring 8.9, with many users praising the responsiveness and helpfulness of the support team. Conversely, Google Workspace's support received a score of 8.6, which, while still good, may not match the level of service reported by DocuWare users.
- Users report that Google Workspace's "File Type Support" is rated at 9.0, allowing for a wide variety of file formats to be used seamlessly. DocuWare, while strong in this area with a score of 9.3, is noted for its specialized support for document types, which some users find particularly beneficial for their specific needs.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
DocuWare
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
9.0
214
9.1
37,309
Ease of Use
8.8
216
9.3
37,524
Ease of Setup
7.8
80
9.2
9,480
Ease of Admin
8.2
64
9.1
8,152
Quality of Support
8.9
206
8.6
29,722
Has the product been a good partner in doing business?
9.0
64
9.0
7,477
Product Direction (% positive)
9.5
213
8.7
36,035
Features by Category
File Management
8.2
11
9.2
7969
9.1
11
9.1
8023
9.4
11
9.0
8115
9.5
11
8.9
8156
8.8
11
9.0
7753
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
114
Not enough data
7.7
114
Not enough data
7.8
113
Collaboration
9.5
10
9.0
7548
9.4
11
9.4
8320
8.0
11
9.2
7843
9.0
10
8.8
6832
Administration
9.3
10
9.1
6004
9.2
10
8.9
5832
7.0
10
9.1
5792
8.2
10
8.4
6271
8.3
10
8.7
5282
9.3
10
9.1
6392
Platform
8.8
12
9.3
2120
8.3
12
8.8
1725
8.8
12
8.8
1651
8.3
12
8.8
1491
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.7
2086
Not enough data
8.8
2217
Not enough data
8.7
2037
Business Instant Messaging
Not enough data
9.0
2178
Not enough data
9.0
2210
Business Instant Messaging
Not enough data
9.0
2259
Not enough data
9.1
2326
Not enough data
8.7
1877
Generative AI - Business Instant Messaging
Not enough data
8.3
252
AI - Business Instant Messaging
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.2
245
Not enough data
8.3
244
Agentic AI - Business Instant Messaging
Not enough data
8.2
135
Not enough data
8.3
134
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
2765
Not enough data
8.4
2374
Not enough data
8.2
2254
Not enough data
8.7
2668
Conferencing Options
Not enough data
9.0
3024
Not enough data
9.0
3084
Not enough data
9.1
3172
Application Tools
Not enough data
8.7
2430
Not enough data
8.5
2506
Not enough data
9.1
2805
Agentic AI - Screen Sharing
Not enough data
8.0
165
Platform Basics
Not enough data
8.6
1777
Not enough data
8.8
1774
Not enough data
9.5
1798
Platform Content
Not enough data
8.6
1668
Not enough data
8.1
1673
Not enough data
8.3
1605
Not enough data
9.4
1766
Platform Additional Functionality
Not enough data
8.7
1568
Not enough data
9.1
1671
Not enough data
9.4
1697
Generative AI
Not enough data
8.4
515
Not enough data
8.1
505
Not enough data
7.7
501
Not enough data
8.3
508
Not enough data
7.3
493
Not enough data
8.0
500
Not enough data
7.9
497
Calculating
Not enough data
8.9
1811
Not enough data
8.9
1708
Insights
Not enough data
8.7
1683
Not enough data
8.9
1748
Editing
Not enough data
8.5
1690
Not enough data
9.4
1826
Not enough data
8.9
1747
Functionality
Not enough data
8.7
1551
Not enough data
9.2
1746
Not enough data
9.1
1770
Not enough data
9.5
1853
Applications
Not enough data
9.2
1252
Not enough data
9.1
1220
Not enough data
8.4
1180
Collaboration
Not enough data
9.3
1238
Not enough data
8.9
1155
Not enough data
9.3
1228
Management
Not enough data
9.2
1223
Not enough data
9.1
1201
Not enough data
9.4
1235
Agentic AI - Office Suites
Not enough data
7.8
338
Not enough data
7.9
341
Collaboration Tools
Not enough data
9.0
5886
Not enough data
9.0
4142
Not enough data
8.3
3607
Not enough data
9.0
4191
Not enough data
8.9
3924
Meeting Coordination
Not enough data
9.1
5748
Not enough data
8.5
5127
Not enough data
8.8
5422
Not enough data
9.2
4130
Software Type
Not enough data
9.0
5707
Not enough data
9.2
4198
Not enough data
8.8
3770
Agentic AI - Video Conferencing
Not enough data
7.9
335
Not enough data
8.0
338
Not enough data
8.0
334
Survey Management
Not enough data
9.0
1008
Not enough data
9.0
1033
Not enough data
8.4
988
Not enough data
8.9
1006
Survey Customization
Not enough data
8.5
860
Not enough data
8.4
909
Not enough data
8.6
907
Not enough data
8.4
751
Survey Insights
Not enough data
8.8
989
Not enough data
8.4
757
Not enough data
9.0
966
Not enough data
9.0
962
Agentic AI - Survey
Not enough data
8.1
75
Not enough data
8.0
74
Not enough data
8.0
74
Calendar View
Not enough data
9.2
1402
Not enough data
9.1
1375
Shared Calendar
Not enough data
9.2
1415
Not enough data
9.1
1379
Accessibility
Not enough data
8.8
1202
Not enough data
8.6
1255
Integration
Not enough data
9.0
1318
Not enough data
8.9
1299
Not enough data
8.9
1305
Notifications
Not enough data
9.0
1346
Not enough data
8.7
1204
Generative AI
Not enough data
7.9
716
Not enough data
8.0
722
Not enough data
7.9
716
Agentic AI - Calendar
Not enough data
7.9
268
Design
Not enough data
8.6
1357
Not enough data
8.5
1365
Not enough data
8.4
1358
Collaboration
Not enough data
9.4
1452
Not enough data
9.3
1434
File Types
Not enough data
9.2
1449
Not enough data
9.0
1419
Not enough data
8.6
1181
Edit & Revise
Not enough data
9.1
1430
Not enough data
8.9
1382
Not enough data
9.2
1452
Integrate & Embed
Not enough data
9.2
1385
Not enough data
8.8
1250
Not enough data
9.0
1324
Operating System
Not enough data
9.1
1296
Not enough data
9.0
1276
Not enough data
8.3
1037
Generative AI
Not enough data
8.3
699
Not enough data
8.4
690
Not enough data
7.9
684
Not enough data
8.1
685
Not enough data
8.0
679
Agentic AI - Document Creation
Not enough data
7.8
254
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
8.3
778
Not enough data
8.3
776
Not enough data
8.0
773
Not enough data
7.8
277
Not enough data
8.2
276
Not enough data
8.0
273
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Not enough data
Workflow
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Agentic AI - Note-Taking Software
Not enough data
8.0
73
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Customizations
Not enough data
8.4
424
Not enough data
8.8
426
Not enough data
8.4
393
Not enough data
8.5
402
Growth
Not enough data
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Content
Not enough data
8.9
386
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Support
Not enough data
8.4
149
Categories
Categories
Shared Categories
DocuWare and Google Workspace are categorized as Cloud Content Collaboration
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
63.0%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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