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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$6.00 Per Month
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareGoogle Workspace
Star Rating
(47,058)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in collaboration features, particularly with its "Simultaneously Editing" capability, which received a score of 9.2. Reviewers mention that this feature allows multiple users to work on documents in real-time, enhancing productivity and teamwork.
- Reviewers mention that DocuWare shines in document management with its "Search" functionality, scoring 9.6. Users appreciate how quickly and efficiently they can locate documents, which is crucial for businesses that handle large volumes of files.
- G2 users highlight Google Workspace's "Ease of Setup" with a score of 9.2, stating that the onboarding process is straightforward and user-friendly. In contrast, users on G2 report that DocuWare's setup can be more complex, with a lower score of 7.9, which may require additional training or support.
- Users say that Google Workspace's "Mobile Apps" are highly rated at 9.0, providing seamless access to documents and collaboration tools on the go. In comparison, DocuWare's mobile capabilities received a score of 8.9, indicating it is still effective but may not be as robust as Google Workspace's offerings.
- Reviewers mention that DocuWare's "Quality of Support" is impressive, scoring 8.9, with many users praising the responsiveness and helpfulness of the support team. Conversely, Google Workspace's support received a score of 8.6, which, while still good, may not match the level of service reported by DocuWare users.
- Users report that Google Workspace's "File Type Support" is rated at 9.0, allowing for a wide variety of file formats to be used seamlessly. DocuWare, while strong in this area with a score of 9.3, is noted for its specialized support for document types, which some users find particularly beneficial for their specific needs.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
DocuWare
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
9.0
214
9.1
37,334
Ease of Use
8.8
216
9.3
37,550
Ease of Setup
7.8
80
9.2
9,501
Ease of Admin
8.2
64
9.1
8,158
Quality of Support
8.9
206
8.6
29,741
Has the product been a good partner in doing business?
9.0
64
9.0
7,483
Product Direction (% positive)
9.5
213
8.7
36,061
Features by Category
File Management
8.2
11
9.2
7972
9.1
11
9.1
8028
9.4
11
9.0
8118
9.5
11
8.9
8159
8.8
11
9.0
7756
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Collaboration
9.5
10
9.0
7550
9.4
11
9.4
8324
8.0
11
9.2
7846
9.0
10
8.8
6834
Administration
9.3
10
9.1
6006
9.2
10
8.9
5834
7.0
10
9.1
5794
8.2
10
8.4
6274
8.3
10
8.7
5283
9.3
10
9.1
6395
Platform
8.8
12
9.3
2122
8.3
12
8.8
1727
8.8
12
8.8
1653
8.3
12
8.8
1493
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.7
2089
Not enough data
8.8
2221
Not enough data
8.7
2040
Business Instant Messaging
Not enough data
9.0
2181
Not enough data
9.0
2215
Business Instant Messaging
Not enough data
9.0
2262
Not enough data
9.1
2331
Not enough data
8.7
1879
Generative AI - Business Instant Messaging
Not enough data
8.3
254
AI - Business Instant Messaging
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.3
245
Agentic AI - Business Instant Messaging
Not enough data
8.3
136
Not enough data
8.3
135
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
2769
Not enough data
8.4
2377
Not enough data
8.2
2257
Not enough data
8.7
2671
Conferencing Options
Not enough data
9.0
3027
Not enough data
9.0
3087
Not enough data
9.1
3177
Application Tools
Not enough data
8.7
2433
Not enough data
8.5
2509
Not enough data
9.1
2809
Agentic AI - Screen Sharing
Not enough data
8.0
168
Platform Basics
Not enough data
8.6
1781
Not enough data
8.8
1776
Not enough data
9.5
1801
Platform Content
Not enough data
8.6
1670
Not enough data
8.1
1675
Not enough data
8.3
1607
Not enough data
9.4
1771
Platform Additional Functionality
Not enough data
8.7
1571
Not enough data
9.1
1673
Not enough data
9.4
1701
Generative AI
Not enough data
8.4
517
Not enough data
8.1
507
Not enough data
7.7
503
Not enough data
8.3
510
Not enough data
7.3
495
Not enough data
8.0
502
Not enough data
7.9
499
Calculating
Not enough data
8.9
1816
Not enough data
8.9
1713
Insights
Not enough data
8.7
1688
Not enough data
8.9
1752
Editing
Not enough data
8.5
1693
Not enough data
9.4
1832
Not enough data
8.9
1751
Functionality
Not enough data
8.7
1555
Not enough data
9.2
1756
Not enough data
9.1
1775
Not enough data
9.5
1859
Applications
Not enough data
9.3
1269
Not enough data
9.1
1227
Not enough data
8.4
1185
Collaboration
Not enough data
9.3
1253
Not enough data
8.9
1159
Not enough data
9.3
1242
Management
Not enough data
9.2
1234
Not enough data
9.0
1207
Not enough data
9.4
1245
Agentic AI - Office Suites
Not enough data
7.8
342
Not enough data
8.0
345
Collaboration Tools
Not enough data
9.0
5887
Not enough data
9.0
4143
Not enough data
8.3
3608
Not enough data
9.0
4193
Not enough data
8.9
3926
Meeting Coordination
Not enough data
9.1
5751
Not enough data
8.5
5128
Not enough data
8.8
5423
Not enough data
9.2
4131
Software Type
Not enough data
9.0
5708
Not enough data
9.2
4200
Not enough data
8.8
3772
Agentic AI - Video Conferencing
Not enough data
7.9
337
Not enough data
8.0
340
Not enough data
8.0
336
Survey Management
Not enough data
9.0
1008
Not enough data
9.0
1033
Not enough data
8.4
988
Not enough data
8.9
1006
Survey Customization
Not enough data
8.5
860
Not enough data
8.4
909
Not enough data
8.6
907
Not enough data
8.4
751
Survey Insights
Not enough data
8.8
989
Not enough data
8.4
757
Not enough data
9.0
966
Not enough data
9.0
962
Agentic AI - Survey
Not enough data
8.1
75
Not enough data
8.0
74
Not enough data
8.0
74
Calendar View
Not enough data
9.2
1407
Not enough data
9.1
1378
Shared Calendar
Not enough data
9.2
1420
Not enough data
9.1
1384
Accessibility
Not enough data
8.8
1205
Not enough data
8.6
1259
Integration
Not enough data
9.0
1322
Not enough data
8.9
1303
Not enough data
8.9
1309
Notifications
Not enough data
9.0
1350
Not enough data
8.7
1208
Generative AI
Not enough data
7.9
719
Not enough data
8.0
725
Not enough data
7.9
719
Agentic AI - Calendar
Not enough data
7.9
271
Design
Not enough data
8.6
1361
Not enough data
8.5
1369
Not enough data
8.4
1362
Collaboration
Not enough data
9.4
1456
Not enough data
9.3
1438
File Types
Not enough data
9.2
1453
Not enough data
9.0
1423
Not enough data
8.6
1184
Edit & Revise
Not enough data
9.1
1434
Not enough data
8.9
1387
Not enough data
9.2
1457
Integrate & Embed
Not enough data
9.2
1390
Not enough data
8.8
1254
Not enough data
9.0
1329
Operating System
Not enough data
9.1
1300
Not enough data
9.0
1279
Not enough data
8.3
1040
Generative AI
Not enough data
8.3
702
Not enough data
8.4
693
Not enough data
7.9
687
Not enough data
8.1
688
Not enough data
8.0
682
Agentic AI - Document Creation
Not enough data
7.8
257
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
8.3
782
Not enough data
8.3
779
Not enough data
8.0
777
Not enough data
7.8
282
Not enough data
8.2
281
Not enough data
8.0
277
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Not enough data
Workflow
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.9
74
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Customizations
Not enough data
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Growth
Not enough data
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Content
Not enough data
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Support
Not enough data
8.4
149
Categories
Categories
Shared Categories
DocuWare and Google Workspace are categorized as Cloud Content Collaboration
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
63.0%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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