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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (64.1% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$9.99 Per Month
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareDropbox
Star Rating
(30,666)4.4 out of 5
Market Segments
Small-Business (64.1% of reviews)
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dropbox excels in its device syncing capabilities, with a score of 8.9, making it easy to access files across multiple devices. In contrast, DocuWare's syncing features received a lower score of 8.0, indicating potential limitations in cross-device accessibility.
- Reviewers mention that DocuWare shines in search functionality, scoring 9.6, which allows users to quickly locate documents. Dropbox, while still effective, scored lower at 8.6, suggesting that users may experience more difficulty in finding specific files.
- G2 users highlight that Dropbox's ease of setup is a significant advantage, with a score of 9.1, making it user-friendly for new adopters. Conversely, DocuWare's setup process scored 7.9, indicating that users may face challenges during initial configuration.
- Users on G2 report that DocuWare offers superior document assembly features, scoring 8.6, which is beneficial for creating complex documents. Dropbox, while functional, does not provide the same level of document assembly capabilities, which may limit its use for users needing advanced document creation tools.
- Reviewers mention that Dropbox's file sharing capabilities are robust, scoring 9.2, allowing for seamless collaboration. DocuWare also scored well in this area at 9.4, but users note that Dropbox's interface is more intuitive for sharing files with external parties.
- Users say that DocuWare's quality of support is commendable, with a score of 8.9, indicating that users feel well-supported when issues arise. Dropbox, while still providing good support at 8.6, may not match the level of personalized assistance that DocuWare users report experiencing.
Pricing
Entry-Level Pricing
Dropbox
Plus
$9.99
Per Month
Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices
Free Trial
DocuWare
Free Trial is available
Dropbox
Free Trial is available
Ratings
Meets Requirements
9.0
214
9.0
26,224
Ease of Use
8.8
216
9.0
26,643
Ease of Setup
7.8
80
9.1
8,568
Ease of Admin
8.2
64
8.9
5,399
Quality of Support
8.9
206
8.6
18,889
Has the product been a good partner in doing business?
9.0
64
8.9
5,000
Product Direction (% positive)
9.5
213
7.9
26,169
Features by Category
File Management
8.2
11
8.9
21876
9.1
11
8.6
21968
9.4
11
9.0
21993
9.5
11
8.6
21497
8.8
11
8.6
20197
Agentic AI - Cloud Content Collaboration
Not enough data
Feature Not Available
Not enough data
7.5
679
Not enough data
7.2
669
Collaboration
9.5
10
8.7
20285
9.4
11
9.2
22423
8.0
11
8.0
18914
9.0
10
8.1
17862
Administration
9.3
10
8.6
16733
9.2
10
8.5
16319
7.0
10
8.7
16520
8.2
10
7.8
17781
8.3
10
8.2
15885
9.3
10
8.8
17514
Platform
8.8
12
9.0
10654
8.3
12
8.3
9573
8.8
12
8.3
9473
8.3
12
8.1
9100
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Editing
Not enough data
Feature Not Available
Not enough data
7.5
367
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
360
Not enough data
7.6
364
Not enough data
Feature Not Available
Platform
Not enough data
8.6
378
Not enough data
8.7
376
Not enough data
8.4
367
Generative AI
Not enough data
6.9
358
Not enough data
Feature Not Available
Agentic AI - Video Editing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
52
Not enough data
Feature Not Available
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Not enough data
Workflow
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and Dropbox are categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dropbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Marketing and Advertising
6.0%
Information Technology and Services
5.8%
Computer Software
4.8%
Education Management
4.6%
Higher Education
4.6%
Other
74.2%
Alternatives
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Please increase space
8 Comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 Comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 Comments
PC
1. Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with...Read more
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