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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareDocufree Document Cloud
Star Rating
(15)4.4 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Docufree Document CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DocuWare excels in its Search functionality, scoring a remarkable 9.6, which allows for quick retrieval of documents. In contrast, Docufree Document Cloud, while still strong, has a slightly lower score of 9.0 in this area, indicating that users may experience a bit more difficulty in finding specific documents.
- Reviewers mention that DocuWare's File Type Support is impressive, with a score of 9.3, accommodating a wide range of file formats. Docufree Document Cloud, however, has a slightly lower score of 9.0, which may limit users who work with diverse file types.
- G2 users highlight that Docufree Document Cloud shines in Mobile Apps, achieving a score of 8.8, which provides a seamless experience for users on the go. DocuWare, while still functional, has a score of 8.9, indicating that users may find Docufree's mobile experience more user-friendly.
- Users on G2 report that DocuWare's Collaboration features, particularly File Sharing and Simultaneous Editing, are robust, with scores of 9.4 and 7.8 respectively. In comparison, Docufree Document Cloud offers strong Multi-User Collaboration features with a score of 9.2, but lacks the same level of simultaneous editing capabilities.
- Reviewers mention that DocuWare's Quality of Support is highly rated at 8.9, indicating that users feel well-supported. Docufree Document Cloud also performs well with a score of 9.0, but some users have noted that response times can vary.
- Users say that DocuWare's Product Direction is promising, with a score of 9.4, suggesting a strong commitment to future enhancements. In contrast, Docufree Document Cloud's score of 7.7 indicates that some users may have concerns about the platform's long-term development and feature updates.
Pricing
Entry-Level Pricing
Docufree Document Cloud
No pricing availableFree Trial
DocuWare
Free Trial is available
Docufree Document Cloud
No trial information availableRatings
Meets Requirements
9.0
214
8.9
11
Ease of Use
8.8
216
9.1
11
Ease of Setup
7.8
80
Not enough data
Ease of Admin
8.2
64
Not enough data
Quality of Support
8.9
206
9.0
10
Has the product been a good partner in doing business?
9.0
64
Not enough data
Product Direction (% positive)
9.5
213
7.9
11
Features by Category
File Management
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Not enough data
Administration
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Not enough data
Platform
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Edit
9.1
21
9.0
8
8.4
20
9.8
8
8.4
19
9.2
8
8.2
19
9.0
8
Logistics
9.1
23
9.4
8
8.8
22
9.8
7
8.9
21
9.4
8
9.7
21
9.4
8
9.2
21
9.0
8
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Physical Mail
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Mailbox
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
8.8
7
Collaboration
Not enough data
9.2
6
Not enough data
9.3
7
File Types
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
9.2
6
Edit & Revise
Not enough data
9.0
7
Not enough data
9.4
6
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
9.2
6
Operating System
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Not enough data
Workflow
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and Docufree Document Cloud are categorized as Document Scanning
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docufree Document Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Information Technology and Services
33.3%
Automotive
20.0%
Marketing and Advertising
13.3%
Education Management
13.3%
Oil & Energy
6.7%
Other
13.3%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Docufree Document Cloud has no discussions with answers
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