# Docusign vs Zoho Sign Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign excels in user experience, particularly with its intuitive interface that simplifies document signing. Users appreciate features like the ability to easily mark signature locations and save their signatures for future use, making the process seamless and efficient.
- **Users say** that Zoho Sign stands out for its affordability, with a free tier that makes it accessible for small businesses. Reviewers highlight its straightforward signing process, allowing them to send contracts and NDAs quickly without the hassle of printing or scanning.
- **According to verified reviews** , Docusign has a more robust implementation process, with many users praising the easy setup and routing functions that automatically direct documents to the next signer. This feature enhances workflow efficiency, especially in a virtual environment.
- **Reviewers mention** that while Zoho Sign offers a clean and simple interface, it may lack some advanced features that Docusign provides. Users noted that Docusign's tagging capabilities allow for detailed document customization, which can be crucial for complex agreements.
- **G2 reviewers highlight** that Docusign's strong market presence is reflected in its extensive user base and high satisfaction ratings, which contribute to its overall G2 Score. This indicates a level of trust and reliability that many users find appealing when choosing an e-signature solution.
- **Users report** that Zoho Sign's integration with other Zoho applications enhances its usability, making it a convenient choice for those already within the Zoho ecosystem. However, some users feel that Docusign's comprehensive features and support make it a better long-term partner for businesses looking to scale.



| | Docusign | Zoho Sign | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 2,597 | 64 | 
| **Largest Market Segment** | Small-Business (40.0% of reviews) | Small-Business (61.7% of reviews) | 
| **Entry Level Price** | $10.00 1 User Per Month | Starting at $0.00 1 User | 

---
## Top Pros & Cons

### Docusign

Pros:
- Ease of Use (66 reviews)
- Electronic Signing (48 reviews)

Cons:
- Expensive (23 reviews)
- Pricing Issues (16 reviews)

### Zoho Sign

Pros:
- Ease of Use (3 reviews)
- Affordable (2 reviews)

Cons:
- Difficult Editing (1 reviews)
- Editing Limitations (1 reviews)

---
## Ratings Comparison
| Rating | Docusign | Zoho Sign | 
|---|---|---|
  | **Meets Requirements** | 9.1 (2091 reviews) | 8.8 (56 reviews) | 
  | **Ease of Use** | 9.0 (2105 reviews) | 9.0 (56 reviews) | 
  | **Ease of Setup** | 8.5 (804 reviews) | 9.2 (31 reviews) | 
  | **Ease of Admin** | 8.4 (717 reviews) | 9.1 (25 reviews) | 
  | **Quality of Support** | 8.3 (1577 reviews) | 8.5 (49 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (700 reviews) | 9.5 (25 reviews) | 
  | **Product Direction (% positive)** | 8.6 (2056 reviews) | 8.5 (53 reviews) | 

---
## Pricing

### Docusign

#### Entry-Level Pricing

Plan: Personal

Price: $10.00 1 User Per Month

Description: Built for Personal Use

Key Features:
- Send documents for eSignature: 5/month
- Single user only

[Browse all 5 editions](https://www.g2.com/products/docusign/pricing)

#### Free Trial

Yes

### Zoho Sign

#### Entry-Level Pricing

Plan: Free

Price: Starting at $0.00 1 User

Key Features:
- 5 documents/month
- Signing workflows
- Signer authentication code via email

[Browse all 5 editions](https://www.g2.com/products/zoho-sign/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.4/10 | 1939 |
| **Zoho Sign** | 8.7/10 | 55 |

#### Signature Process

| Feature | Docusign | Zoho Sign | 
|---|---|---|
| **Document Signing** | 9.5 (1834 reviews) ✓ Verified | 9.2 (52 reviews) ✓ Verified | 
| **Reminders and Expirations** | 8.9 (1696 reviews) ✓ Verified | 8.7 (49 reviews) ✓ Verified | 
| **Sign-In Process** | 9.0 (1767 reviews) ✓ Verified | 9.0 (50 reviews) ✓ Verified | 
| **Mobile Signatures** | 8.8 (1449 reviews) ✓ Verified | 8.9 (48 reviews) ✓ Verified | 
| **Signature Workflow** | 9.0 (1693 reviews) ✓ Verified | 8.6 (51 reviews) ✓ Verified | 
| **Bulk Digital Signatures ** | 8.6 (1289 reviews) ✓ Verified | 8.8 (32 reviews) ✓ Verified | 
| **Reporting** | 8.4 (1302 reviews) ✓ Verified | 8.3 (49 reviews) ✓ Verified | 
| **Signature Document Creation** | 8.9 (1647 reviews) ✓ Verified | 8.3 (50 reviews) ✓ Verified | 

#### Agentic AI - E-Signature

| Feature | Docusign | Zoho Sign | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (29 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (29 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (29 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (27 reviews) | Not enough data | 
| **Decision Making** | 7.4 (27 reviews) | Not enough data | 

#### Security and Scalability

| Feature | Docusign | Zoho Sign | 
|---|---|---|
| **Regulatory Compliance** | 9.1 (1445 reviews) ✓ Verified | 8.5 (42 reviews) ✓ Verified | 
| **Signature History and Audit** | 9.2 (1527 reviews) ✓ Verified | 8.8 (44 reviews) ✓ Verified | 
| **Enterprise Scalability** | 9.0 (1281 reviews) ✓ Verified | 8.2 (33 reviews) ✓ Verified | 

#### Platform

| Feature | Docusign | Zoho Sign | 
|---|---|---|
| **Custom Branding** | 8.2 (695 reviews) ✓ Verified | 8.2 (32 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (761 reviews) ✓ Verified | 8.9 (35 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (592 reviews) ✓ Verified | 8.6 (31 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.9 (787 reviews) ✓ Verified | 9.1 (36 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (593 reviews) ✓ Verified | 8.7 (28 reviews) ✓ Verified | 

### E-Signature APIs

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.7/10 | 7 |
| **Zoho Sign** | N/A | N/A |

#### Functionality

| Feature | Docusign | Zoho Sign | 
|---|---|---|
| **Ease Of Integration** | 8.8 (7 reviews) | Not enough data | 
| **API Call Speed** | 8.9 (6 reviews) | Not enough data | 
| **Breadth Of Functionality** | 8.3 (6 reviews) | Not enough data | 

#### Support

| Feature | Docusign | Zoho Sign | 
|---|---|---|
| **Professional Support** | 8.1 (6 reviews) | Not enough data | 
| **Community Support** | 8.3 (7 reviews) | Not enough data | 
| **Documentation** | 8.6 (7 reviews) | Not enough data | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Zoho Sign** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | Docusign | Zoho Sign | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Zoho Sign** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Docusign | Zoho Sign | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to Docusign (3):** [E-Signature APIs Software](https://www.g2.com/categories/e-signature-apis), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [SAP Store Software](https://www.g2.com/categories/sap-store)



---
## Reviewer Demographics

### By Company Size

| Segment | Docusign | Zoho Sign | 
|---|---|---|
| **Small-Business** | 40.0% | 61.7% | 
| **Mid-Market** | 37.6% | 30.0% | 
| **Enterprise** | 22.4% | 8.3% | 

### By Industry

#### Docusign

- **Real Estate:** 9.4%
- **Computer Software:** 9.0%
- **Information Technology and Services:** 8.0%
- **Financial Services:** 5.2%
- **Marketing and Advertising:** 4.9%
- **Internet:** 4.0%
- **Insurance:** 3.4%
- **Construction:** 3.2%
- **Hospital & Health Care:** 2.7%
- **Accounting:** 2.5%
- **Other:** 47.9%

#### Zoho Sign

- **Information Technology and Services:** 18.3%
- **Computer Software:** 13.3%
- **Marketing and Advertising:** 11.7%
- **Accounting:** 8.3%
- **Higher Education:** 6.7%
- **Consulting:** 5.0%
- **Management Consulting:** 5.0%
- **Education Management:** 5.0%
- **Financial Services:** 5.0%
- **Real Estate:** 3.3%
- **Other:** 18.3%

---
## Alternatives

### Alternatives to Docusign

- [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (778 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2833 reviews)
- [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) — 4.6/5 stars (1477 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1242 reviews)
- [Lumin for G Suite](https://www.g2.com/products/lumin-for-g-suite/reviews) — 4.5/5 stars (815 reviews)
- [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) — 4.8/5 stars (416 reviews)
- [DocHub](https://www.g2.com/products/dochub/reviews) — 4.6/5 stars (238 reviews)
- [Conga Sign](https://www.g2.com/products/conga-sign/reviews) — 4.3/5 stars (42 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5241 reviews)
- [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5111 reviews)

### Alternatives to Zoho Sign

- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1067 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3476 reviews)
- [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) — 4.7/5 stars (2271 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2833 reviews)
- [SignNow](https://www.g2.com/products/signnow/reviews) — 4.6/5 stars (1763 reviews)
- [Box Sign](https://www.g2.com/products/box-sign/reviews) — 4.6/5 stars (1582 reviews)
- [Signeasy](https://www.g2.com/products/signeasy/reviews) — 4.7/5 stars (762 reviews)
- [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (778 reviews)
- [BoldSign](https://www.g2.com/products/boldsign/reviews) — 4.7/5 stars (334 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5241 reviews)

---
## Top Discussions

### Docusign

- Title: [What is the difference between an electronic signature and a digital signature?](https://www.g2.com/discussions/electronic-vs-digital-signature) — 5 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Electronic signatures, e-signatures, are a broad category of methods for signing a record or a document. A digital signature is a type of e-signature that..."
- Title: [Is there a trial or free download available?](https://www.g2.com/discussions/is-there-a-trial-or-free-download-available-b4ebc09e-c145-453f-9e10-89b0fbc8340f) — 4 comments, 1 upvote
  > **Top comment:** "There is a 30-day free trial available. "
- Title: [how to docusign a pdf](https://www.g2.com/discussions/how-to-docusign-a-pdf) — 3 comments
  > **Top comment:** "Docusign has some nice web and mobile features for using e-signature"
- Title: [What is DocuSign used for?](https://www.g2.com/discussions/docusign-what-is-docusign-used-for) — 2 comments
  > **Top comment:** "best for signing documents, new employees and more"
- Title: [Is DocuSign free with Google Workspace?](https://www.g2.com/discussions/is-docusign-free-with-google-workspace) — 2 comments
  > **Top comment:** "Yes
"

### Zoho Sign

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-vs-zoho-sign)