# Docusign vs Under.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign excels in its user-friendly interface, making it easy to mark where signatures are needed. Users appreciate the convenience of saving their signatures in their profiles, which streamlines the document signing process.
- **Users say** that Under.io stands out for its exceptional customer support, with many highlighting the quick response times from the team. This level of service is particularly beneficial for businesses that require rapid assistance and customization to meet their specific needs.
- **Reviewers mention** that Docusign's routing function is a significant advantage, automatically sending documents to the next designated signer. This feature enhances workflow efficiency, especially in environments where multiple signatures are required.
- **According to verified reviews** , Under.io is praised for its ease of integration with various processors, allowing users to onboard merchants much faster than alternative solutions. This capability is a game-changer for businesses looking to streamline their operations.
- **G2 reviewers highlight** that Docusign has a solid reputation for regulatory compliance, with users feeling confident in its ability to meet legal standards. This is crucial for businesses that handle sensitive documents and require a reliable e-signature solution.
- **Users report** that while Docusign has a larger market presence, Under.io's smaller user base allows for a more tailored experience, with features that can be customized to fit specific business workflows, making it a strong contender for small businesses.



| | Docusign | Under.io | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 2,612 | 13 | 
| **Largest Market Segment** | Small-Business (40.0% of reviews) | Small-Business (92.3% of reviews) | 
| **Entry Level Price** | $10.00 1 User Per Month | Starting at $49.00 1 Users Per Month | 

---
## Top Pros & Cons

### Docusign

Pros:
- Ease of Use (75 reviews)
- Electronic Signing (53 reviews)

Cons:
- Expensive (27 reviews)
- Pricing Issues (17 reviews)

### Under.io

Pros:
- Easy Editing (3 reviews)
- E-Signatures (2 reviews)

Cons:
- Client Difficulties (1 reviews)
- Learning Curve (1 reviews)

---
## Ratings Comparison
| Rating | Docusign | Under.io | 
|---|---|---|
  | **Meets Requirements** | 9.1 (2094 reviews) | 9.5 (10 reviews) | 
  | **Ease of Use** | 9.0 (2111 reviews) | 9.6 (12 reviews) | 
  | **Ease of Setup** | 8.5 (809 reviews) | 9.7 (11 reviews) | 
  | **Ease of Admin** | 8.4 (720 reviews) | 9.7 (6 reviews) | 
  | **Quality of Support** | 8.3 (1579 reviews) | 10.0 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (703 reviews) | 10.0 (6 reviews) | 
  | **Product Direction (% positive)** | 8.6 (2059 reviews) | 10.0 (9 reviews) | 

---
## Pricing

### Docusign

#### Entry-Level Pricing

Plan: Personal

Price: $10.00 1 User Per Month

Description: Built for Personal Use

Key Features:
- Send documents for eSignature: 5/month
- Single user only

[Browse all 5 editions](https://www.g2.com/products/docusign/pricing)

#### Free Trial

Yes

### Under.io

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $49.00 1 Users Per Month

Description: It's time to stop paying per signature. Get unlimited eSignatures with a platform designed for financial agreements.

Key Features:
- Digital Application Creator
- E-Signature Tool
- Customer Record

[Browse all 3 editions](https://www.g2.com/products/under-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.4/10 | 1950 |
| **Under.io** | 9.7/10 | 6 |

#### Signature Process

| Feature | Docusign | Under.io | 
|---|---|---|
| **Document Signing** | 9.5 (1840 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Reminders and Expirations** | 8.9 (1698 reviews) ✓ Verified | 9.4 (6 reviews) | 
| **Sign-In Process** | 9.0 (1769 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Mobile Signatures** | 8.8 (1451 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Signature Workflow** | 9.0 (1697 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Bulk Digital Signatures ** | 8.6 (1292 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Reporting** | 8.4 (1303 reviews) ✓ Verified | Feature Not Available | 
| **Signature Document Creation** | 8.9 (1648 reviews) ✓ Verified | 10.0 (6 reviews) | 

#### Agentic AI - E-Signature

| Feature | Docusign | Under.io | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (31 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (28 reviews) | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | 

#### Security and Scalability

| Feature | Docusign | Under.io | 
|---|---|---|
| **Regulatory Compliance** | 9.1 (1447 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Signature History and Audit** | 9.2 (1529 reviews) ✓ Verified | 9.7 (6 reviews) | 
| **Enterprise Scalability** | 9.0 (1282 reviews) ✓ Verified | 10.0 (6 reviews) | 

#### Platform

| Feature | Docusign | Under.io | 
|---|---|---|
| **Custom Branding** | 8.2 (695 reviews) ✓ Verified | 9.7 (6 reviews) | 
| **User, Role, and Access Management** | 8.5 (761 reviews) ✓ Verified | 9.4 (6 reviews) | 
| **Internationalization** | 8.2 (592 reviews) ✓ Verified | 9.2 (6 reviews) | 
| **Performance and Reliability** | 8.9 (789 reviews) ✓ Verified | 9.4 (6 reviews) | 
| **Integration APIs** | 8.3 (593 reviews) ✓ Verified | 8.9 (6 reviews) | 

### Digital Customer Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Under.io** | 9.5/10 | 7 |

#### Process Automation

| Feature | Docusign | Under.io | 
|---|---|---|
| **Onboarding Flow Management** | Not enough data | 10.0 (7 reviews) | 
| **E-Signature** | Not enough data | 10.0 (7 reviews) | 
| **Data Capture** | Not enough data | 10.0 (7 reviews) | 
| **Auto-Capture** | Not enough data | 9.3 (7 reviews) | 

#### Identity Verification

| Feature | Docusign | Under.io | 
|---|---|---|
| **ID Scanning** | Not enough data | 8.3 (7 reviews) | 
| **KYC** | Not enough data | 9.5 (7 reviews) | 
| **Credit Check** | Not enough data | 9.3 (7 reviews) | 

#### Agentic AI -  Digital Customer Onboarding

| Feature | Docusign | Under.io | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Under.io** | 9.9/10 | 5 |

#### Customization

| Feature | Docusign | Under.io | 
|---|---|---|
| **Custom Fields** | Not enough data | 10.0 (5 reviews) | 
| **Conditional Logic** | Not enough data | 10.0 (5 reviews) | 
| **Multi-page Forms** | Not enough data | 10.0 (5 reviews) | 
| **Design** | Not enough data | 10.0 (5 reviews) | 

#### Additional Functionality

| Feature | Docusign | Under.io | 
|---|---|---|
| **Embedded Forms** | Not enough data | 10.0 (5 reviews) | 
| **Offline Capability** | Not enough data | 9.3 (5 reviews) | 
| **Notifications** | Not enough data | Feature Not Available | 
| **Payments** | Not enough data | Feature Not Available | 
| **Mobile Forms** | Not enough data | 10.0 (5 reviews) | 

### E-Signature APIs

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.7/10 | 7 |
| **Under.io** | N/A | N/A |

#### Functionality

| Feature | Docusign | Under.io | 
|---|---|---|
| **Ease Of Integration** | 8.8 (7 reviews) | Not enough data | 
| **API Call Speed** | 8.9 (6 reviews) | Not enough data | 
| **Breadth Of Functionality** | 8.3 (6 reviews) | Not enough data | 

#### Support

| Feature | Docusign | Under.io | 
|---|---|---|
| **Professional Support** | 8.1 (6 reviews) | Not enough data | 
| **Community Support** | 8.3 (7 reviews) | Not enough data | 
| **Documentation** | 8.6 (7 reviews) | Not enough data | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Under.io** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | Docusign | Under.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Under.io** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Docusign | Under.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Under.io** | N/A | N/A |

#### User Interface Design

| Feature | Docusign | Under.io | 
|---|---|---|
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Customized Branding** | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Data Control

| Feature | Docusign | Under.io | 
|---|---|---|
| **Data Migration** | Not enough data | Feature Not Available | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Publishing

| Feature | Docusign | Under.io | 
|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Docusign | Under.io | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to Docusign (3):** [E-Signature APIs Software](https://www.g2.com/categories/e-signature-apis), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Under.io (3):** [Digital Customer Onboarding Software](https://www.g2.com/categories/digital-customer-onboarding), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Docusign | Under.io | 
|---|---|---|
| **Small-Business** | 40.0% | 92.3% | 
| **Mid-Market** | 37.5% | 7.7% | 
| **Enterprise** | 22.5% | 0% | 

### By Industry

#### Docusign

- **Real Estate:** 9.4%
- **Computer Software:** 9.0%
- **Information Technology and Services:** 8.1%
- **Financial Services:** 5.2%
- **Marketing and Advertising:** 4.9%
- **Internet:** 4.0%
- **Insurance:** 3.4%
- **Construction:** 3.2%
- **Hospital & Health Care:** 2.7%
- **Accounting:** 2.5%
- **Other:** 47.8%

#### Under.io

- **Financial Services:** 61.5%
- **Banking:** 15.4%
- **Marketing and Advertising:** 7.7%
- **Information Technology and Services:** 7.7%
- **Computer Software:** 7.7%

---
## Alternatives

### Alternatives to Docusign

- [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (779 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2832 reviews)
- [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) — 4.6/5 stars (1478 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1250 reviews)
- [Lumin for G Suite](https://www.g2.com/products/lumin-for-g-suite/reviews) — 4.5/5 stars (816 reviews)
- [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) — 4.8/5 stars (416 reviews)
- [DocHub](https://www.g2.com/products/dochub/reviews) — 4.6/5 stars (238 reviews)
- [Conga Sign](https://www.g2.com/products/conga-sign/reviews) — 4.3/5 stars (42 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5132 reviews)

### Alternatives to Under.io

- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3577 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2081 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)
- [pdfFiller](https://www.g2.com/products/pdffiller/reviews) — 4.6/5 stars (915 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14704 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12692 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5426 reviews)

---
## Top Discussions

### Docusign

- Title: [What is the difference between an electronic signature and a digital signature?](https://www.g2.com/discussions/electronic-vs-digital-signature) — 5 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Electronic signatures, e-signatures, are a broad category of methods for signing a record or a document. A digital signature is a type of e-signature that..."
- Title: [Is there a trial or free download available?](https://www.g2.com/discussions/is-there-a-trial-or-free-download-available-b4ebc09e-c145-453f-9e10-89b0fbc8340f) — 4 comments, 1 upvote
  > **Top comment:** "There is a 30-day free trial available. "
- Title: [how to docusign a pdf](https://www.g2.com/discussions/how-to-docusign-a-pdf) — 3 comments
  > **Top comment:** "Docusign has some nice web and mobile features for using e-signature"
- Title: [What is DocuSign used for?](https://www.g2.com/discussions/docusign-what-is-docusign-used-for) — 2 comments
  > **Top comment:** "best for signing documents, new employees and more"
- Title: [Is DocuSign free with Google Workspace?](https://www.g2.com/discussions/is-docusign-free-with-google-workspace) — 2 comments
  > **Top comment:** "Yes
"

### Under.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-vs-under-io)