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Compare Docusign and Softdocs 
At a Glance
Market Segments
Small-Business (40.1% of reviews)
Mid-Market (73.9% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
No pricing available
Docusign
Star Rating
(2,562)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSoftdocs
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (73.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SoftdocsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in user-friendliness, with many users appreciating its mobile capabilities. One user highlighted, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions," making it a strong choice for those needing flexibility in document signing.
- Users say that Softdocs shines in its document management capabilities, particularly for complex workflows. Reviewers noted, "There are endless ways to get creative with forms and workflows," indicating that it can adapt well to unique business needs, which is a significant advantage for organizations with specific requirements.
- According to verified reviews, Docusign has a higher overall satisfaction score, reflecting its strong market presence and user base. With over 2,400 reviews, users consistently mention its reliable document signing features, stating, "I like that Docusign is a digital signature tool that makes it easier to sign documents with clients."
- Reviewers mention that Softdocs provides exceptional support, with many praising its after-sales service. One user remarked, "Their after-sales support is awesome!!" This level of support can be crucial for organizations that require ongoing assistance and customization.
- Users highlight that Docusign's integration capabilities are robust, allowing for seamless connections with various platforms. This is particularly beneficial for small businesses looking to streamline their operations, as noted by users who appreciate its compliance with regulations like CFR Part 11.
- G2 reviewers indicate that while both products offer ease of use, Softdocs has a slight edge in administrative tasks, with users noting its superior ease of administration. One reviewer stated, "Security and permissions is excellent for limiting who sees what," showcasing its strengths in managing user access effectively.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Softdocs
No pricing availableFree Trial
Docusign
Free Trial is available
Softdocs
No trial information availableRatings
Meets Requirements
9.1
2,068
9.5
14
Ease of Use
9.0
2,081
9.0
15
Ease of Setup
8.5
783
8.5
10
Ease of Admin
8.4
699
9.1
9
Quality of Support
8.3
1,560
9.8
14
Has the product been a good partner in doing business?
8.3
680
9.8
9
Product Direction (% positive)
8.6
2,037
9.1
13
Features by Category
Signature Process
9.5
1811
|
Verified
8.1
6
8.9
1688
|
Verified
Feature Not Available
9.0
1760
|
Verified
9.4
6
8.8
1444
|
Verified
8.6
6
9.0
1683
|
Verified
Not enough data
8.6
1286
|
Verified
Feature Not Available
8.4
1300
|
Verified
7.3
5
8.9
1642
|
Verified
Not enough data
Agentic AI - E-Signature
7.8
28
Not enough data
7.7
28
Not enough data
7.3
28
Not enough data
7.4
28
Not enough data
7.2
27
Not enough data
7.4
27
Not enough data
Security and Scalability
9.1
1445
|
Verified
Not enough data
9.2
1525
|
Verified
9.7
5
9.0
1279
|
Verified
Not enough data
Platform
8.2
695
|
Verified
Not enough data
8.5
761
|
Verified
8.0
5
8.2
592
|
Verified
Not enough data
8.9
788
|
Verified
9.0
5
8.3
592
|
Verified
8.3
5
Edit
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
9.4
6
Setup
Not enough data
9.2
6
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
9.2
8
Management
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.6
7
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.4
6
Additional Functionality
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Softdocs are categorized as E-Signature
Unique Categories
Softdocs is categorized as Document Scanning, Online Form Builder, Enterprise Content Management (ECM), Document Management, and Workflow Management
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Softdocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.4%
Higher Education
69.6%
Education Management
26.1%
Primary/Secondary Education
4.3%
‐
‐
Other
0.0%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Softdocs has no discussions with answers
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