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Compare Docusign and Softdocs 
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At a Glance
Market Segments
Small-Business (40.0% of reviews)
Mid-Market (73.9% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
No pricing available
Docusign
Star Rating
(2,543)4.5 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSoftdocs
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (73.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SoftdocsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in its document signing capabilities, with a high rating of 9.5, while Softdocs Etrieve falls short at 8.1. Reviewers mention that Docusign's intuitive interface makes the signing process seamless and efficient.
- Reviewers mention that Softdocs Etrieve shines in quality of support, boasting a score of 9.8 compared to Docusign's 8.4. Users on G2 appreciate the responsive customer service and helpful resources provided by Softdocs Etrieve.
- G2 users highlight Docusign's robust reminder and expiration features, which are rated at 8.9, making it easier to manage document timelines. In contrast, Softdocs Etrieve lacks this functionality, which some users find limiting.
- Users say that Docusign offers superior bulk digital signature capabilities with a score of 8.7, allowing for efficient processing of multiple documents. Softdocs Etrieve does not provide a comparable feature, which reviewers find to be a significant drawback.
- Reviewers mention that Softdocs Etrieve's ease of administration is rated at 9.1, outperforming Docusign's 8.4. Users appreciate the straightforward management tools that make it easier to oversee document workflows.
- Users on G2 report that Docusign's mobile signature functionality is rated at 8.8, providing a reliable experience for users on the go. Softdocs Etrieve, with a score of 8.6, is seen as slightly less effective in this area, according to user feedback.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Softdocs
No pricing availableFree Trial
Docusign
Free Trial is available
Softdocs
No trial information availableRatings
Meets Requirements
9.1
2,050
9.5
14
Ease of Use
9.0
2,063
9.0
15
Ease of Setup
8.4
767
8.5
10
Ease of Admin
8.4
688
9.1
9
Quality of Support
8.3
1,545
9.8
14
Has the product been a good partner in doing business?
8.3
669
9.8
9
Product Direction (% positive)
8.6
2,019
9.1
13
Features by Category
Signature Process
9.5
1795
|
Verified
8.1
6
8.9
1684
|
Verified
Feature Not Available
9.0
1755
|
Verified
9.4
6
8.8
1438
|
Verified
8.6
6
9.0
1676
|
Verified
Not enough data
8.6
1282
|
Verified
Feature Not Available
8.4
1297
|
Verified
7.3
5
8.9
1634
|
Verified
Not enough data
Agentic AI - E-Signature
7.6
26
Not enough data
7.6
26
Not enough data
7.2
26
Not enough data
7.2
26
Not enough data
7.2
25
Not enough data
7.2
25
Not enough data
Security and Scalability
9.1
1437
|
Verified
Not enough data
9.2
1521
|
Verified
9.7
5
9.0
1277
|
Verified
Not enough data
Platform
8.2
693
|
Verified
Not enough data
8.5
758
|
Verified
8.0
5
8.2
591
|
Verified
Not enough data
8.9
783
|
Verified
9.0
5
8.3
591
|
Verified
8.3
5
Edit
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
9.4
6
Setup
Not enough data
9.2
6
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
9.2
8
Management
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.6
7
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.4
6
Additional Functionality
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Softdocs are categorized as E-Signature
Unique Categories
Softdocs is categorized as Document Scanning, Online Form Builder, Enterprise Content Management (ECM), Document Management, and Workflow Management
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Softdocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.3%
Marketing and Advertising
4.9%
Other
63.4%
Higher Education
69.6%
Education Management
26.1%
Primary/Secondary Education
4.3%
‐
‐
Other
0.0%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Softdocs has no discussions with answers
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