Compare Docusign and Smartwaiver 
Featured Products
At a Glance
Market Segments
Small-Business (40.0% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
No pricing available
Docusign
Star Rating
(2,592)4.5 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSmartwaiver
Star Rating
(20)4.0 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SmartwaiverSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Smartwaiver. Users appreciate its user-friendly interface, with one reviewer noting, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions."
- Users say that Docusign's implementation process is quick and intuitive, making it easier for businesses to get started. In contrast, while Smartwaiver is also noted for its ease of use, it lacks the same level of recent user feedback, which may indicate less current support and updates.
- Reviewers mention that Docusign offers a robust set of features, including compliance with regulatory standards, which is a significant advantage for businesses needing to meet specific legal requirements. One user highlighted, "It offers useful features, and I appreciate that it complies with CFR Part 11."
- According to verified reviews, Smartwaiver shines in providing a paperless solution for waivers, with users expressing satisfaction about having all their waivers online. One user stated, "I have all of my waivers online - no paper!" This feature is particularly beneficial for businesses looking to reduce physical contact.
- Users report that Docusign's document signing capabilities are top-notch, with high ratings for its signature workflow and mobile signatures. Reviewers have noted that it makes signing documents with clients much easier, enhancing the overall user experience.
- Reviewers mention that while Smartwaiver is easy to use and offers flexible payment options, it may not provide the same level of scalability and advanced features as Docusign. Users appreciate Smartwaiver's ability to quickly email waivers, but some may find Docusign's comprehensive feature set more aligned with their business needs.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Smartwaiver
No pricing availableFree Trial
Docusign
Free Trial is available
Smartwaiver
No trial information availableRatings
Meets Requirements
9.1
2,087
7.8
18
Ease of Use
9.0
2,101
8.2
18
Ease of Setup
8.5
799
9.3
12
Ease of Admin
8.4
713
8.6
13
Quality of Support
8.3
1,574
7.6
16
Has the product been a good partner in doing business?
8.4
696
8.5
13
Product Direction (% positive)
8.6
2,053
6.1
18
Features by Category
Signature Process
9.5
1830
|
Verified
9.2
16
|
Verified
8.9
1695
|
Verified
8.5
10
|
Verified
9.0
1765
|
Verified
8.4
16
|
Verified
8.8
1449
|
Verified
8.1
14
|
Verified
9.0
1692
|
Verified
7.9
11
|
Verified
8.6
1288
|
Verified
6.4
6
8.4
1301
|
Verified
7.4
13
|
Verified
8.9
1646
|
Verified
7.9
15
|
Verified
Agentic AI - E-Signature
7.9
29
Not enough data
7.8
29
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
7.2
27
Not enough data
7.4
27
Not enough data
Security and Scalability
9.1
1445
|
Verified
9.0
13
|
Verified
9.2
1526
|
Verified
8.2
11
|
Verified
9.0
1281
|
Verified
6.7
6
|
Verified
Platform
8.2
695
|
Verified
8.8
12
|
Verified
8.5
761
|
Verified
8.6
11
|
Verified
8.2
592
|
Verified
8.9
6
|
Verified
8.9
787
|
Verified
8.1
13
|
Verified
8.3
593
|
Verified
7.6
7
|
Verified
Functionality
8.8
7
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Smartwaiver are categorized as E-Signature
Unique Categories
Smartwaiver has no unique categories
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartwaiver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.6%
Sports
15.0%
Recreational Facilities and Services
10.0%
Health, Wellness and Fitness
10.0%
Entertainment
10.0%
Consumer Services
10.0%
Other
45.0%
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
Official Response from Docusign
Electronic signatures, e-signatures, are a broad category of methods for signing a record or a document. A digital signature is a type of e-signature that...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Smartwaiver has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
