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# Docusign vs Smartwaiver Comparison - What are their main differences?

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Pricing

**Docusign**
Free Trial

**$15.00** flat\_rate Per Month · Personal

**$45.00** flat\_rate Per Month · Standard

**$65.00** flat\_rate Per Month · Business Pro

**Custom Quote Available** flat\_rate Per Month · Enhanced plans

Show more

**Smartwaiver**

**$18.00** usage\_based Per Month · Basic

**Pricing Insights**
from reviews

Perceived Cost

**Docusign**
$$$$$

**Smartwaiver**
$$$$$

Average Discount

**Docusign**
9%

**Smartwaiver**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Docusign** 6 months
Based on 100 responses

**Smartwaiver** 6 months
Based on 100 responses

Return on Investment

**Docusign** 6 months
Based on 100 responses

**Smartwaiver** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Docusign**
[
Ease of Use (75)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1743724&qs=pros-and-cons#reviews)[
Electronic Signing (53)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1745108&qs=pros-and-cons#reviews)[
Expensive (27)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1742640&qs=pros-and-cons#reviews)[
Pricing Issues (17)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1742432&qs=pros-and-cons#reviews)

**Smartwaiver**
Not enough data

Integrations

**Docusign**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-acrobat-reader.png "Product Avatar Image")

Reader

](https://www.g2.com/products/adobe-acrobat-reader/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image")

Box

](https://www.g2.com/products/box/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image")

Dropbox

](https://www.g2.com/products/dropbox/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[
View all
](https://www.g2.com/products/docusign/integrations)

**Smartwaiver**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_47fc2fa986c31be6eac3d82e1a0ec910/booking-boss.jpg "Product Avatar Image")

Booking Boss

](https://www.g2.com/products/booking-boss/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c177b894e6ccce4e4b166036320ab88/constant-contact.jpg "Product Avatar Image")

Constant Contact

](https://www.g2.com/products/constant-contact/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3c193a47932bf8620d0641dd80f13eec/emma.png "Product Avatar Image")

Emma

](https://www.g2.com/products/emma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_956e98e16e0217fee251f9ebf8156559/fareharbor.png "Product Avatar Image")

FareHarbor

](https://www.g2.com/products/fareharbor/reviews)[
View all
](https://www.g2.com/products/smartwaiver/integrations)

Screenshots

**Docusign**
 ![Docusign screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1811908/Process-Illustration---Dark-Theme.png)

**Smartwaiver**
 ![Smartwaiver screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/6768/kiosk_stand_solo_2.png)

**Ratings**
from reviews

Meets Requirements

**Docusign**

**9.1** /10

Based on 2,221 responses

**Smartwaiver**

**7.8** /10

Based on 18 responses

Ease of Use

**Docusign**

**9.0** /10

Based on 2,243 responses

**Smartwaiver**

**8.2** /10

Based on 18 responses

Ease of Setup

**Docusign**

**8.6** /10

Based on 922 responses

**Smartwaiver**

**9.3** /10

Based on 12 responses

Ease of Admin

**Docusign**

**8.4** /10

Based on 772 responses

**Smartwaiver**

**8.6** /10

Based on 13 responses

Quality of Support

**Docusign**

**8.3** /10

Based on 1,677 responses

**Smartwaiver**

**7.6** /10

Based on 16 responses

Has the product been a good partner in doing business?

**Docusign**

**8.4** /10

Based on 753 responses

**Smartwaiver**

**8.5** /10

Based on 13 responses

Product Direction (% positive)

**Docusign**

**8.6** /10

Based on 2,158 responses

**Smartwaiver**

**6.1** /10

Based on 18 responses

**Features**
ratings from reviews

E-Signature

**9.1** /10

Based on 2,212 responses

**8.1** /10

Based on 16 responses

E-Signature APIs

**9.1** /10

Based on 14 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
40.5%

Mid-Market(51-1000 emp.)
37.1%

Enterprise(\> 1000 emp.)
22.4%

Small-Business(50 or fewer emp.)
40.5%

Mid-Market(51-1000 emp.)
37.1%

Enterprise(\> 1000 emp.)
22.4%

Small-Business(50 or fewer emp.)
80.0%

Mid-Market(51-1000 emp.)
20.0%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
80.0%

Mid-Market(51-1000 emp.)
20.0%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![Docusign](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign.svg "Docusign")](https://www.g2.com/products/docusign/reviews)
Docusign

Real Estate
9.1%

Computer Software
9.1%

Information Technology and Services
8.2%

Financial Services
5.4%

Marketing and Advertising
4.8%

Other
63.4%

[![Smartwaiver](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c49d277d4281f51ce3bd22962ff72907/smartwaiver.jpeg "Smartwaiver")](https://www.g2.com/products/smartwaiver/reviews)
Smartwaiver

Sports
15.0%

Recreational Facilities and Services
10.0%

Health, Wellness and Fitness
10.0%

Entertainment
10.0%

Consumer Services
10.0%

Other
45.0%

Alternatives

**Docusign Alternatives**

 ![OneSpan Sign](https://images.g2crowd.com/uploads/product/hd_favicon/7318cdf66398e7f339bb1f81bcfc3199/onespan-sign.svg "OneSpan Sign")

[
OneSpan Sign
](/products/onespan-sign/reviews)

 ![Xodo Sign](https://images.g2crowd.com/uploads/product/hd_favicon/cf610273d4358b4efe11e0ee970c72f4/xodo-sign.svg "Xodo Sign")

[
Xodo Sign
](/products/xodo-sign/reviews)

 ![Foxit eSign](https://images.g2crowd.com/uploads/product/hd_favicon/3b1ab4f14255702d4daac8733de9b4e2/foxit-esign.svg "Foxit eSign")

[
Foxit eSign
](/products/foxit-esign/reviews)

 ![GetAccept](https://images.g2crowd.com/uploads/product/hd_favicon/e6889f440c0cb205dbd1ef1d76a18c56/getaccept.svg "GetAccept")

[
GetAccept
](/products/getaccept/reviews)

**Smartwaiver Alternatives**

 ![SignNow](https://images.g2crowd.com/uploads/product/hd_favicon/e9110e7dc50fa66f6a02736716b9cd22/signnow.svg "SignNow")

[
SignNow
](/products/signnow/reviews)

 ![Adobe Acrobat Sign](https://images.g2crowd.com/uploads/product/hd_favicon/478678941e2cab8a8bf8f98586f19726/adobe-acrobat-sign.svg "Adobe Acrobat Sign")

[
Adobe Acrobat Sign
](/products/adobe-acrobat-sign/reviews)

 ![PandaDoc](https://images.g2crowd.com/uploads/product/hd_favicon/97320b34486db82a48d7af098a34228d/pandadoc.svg "PandaDoc")

[
PandaDoc
](/products/pandadoc/reviews)

 ![pdfFiller](https://images.g2crowd.com/uploads/product/hd_favicon/83b07247bf04670bf2d2ce0c52507d91/pdffiller.svg "pdfFiller")

[
pdfFiller
](/products/pdffiller/reviews)

## Docusign vs Smartwaiver FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Docusign vs Smartwaiver?

Docusign stands out for its higher G2 rating, broader review base, and stronger support and setup scores compared to Smartwaiver.

| [Docusign](https://www.g2.com/products/docusign/reviews) | [Smartwaiver](https://www.g2.com/products/smartwaiver/reviews) |
| --- | --- |
| 4.5/5 (2,629 reviews) | 4.0/5 (20 reviews) |
| Small-Business | Small-Business |
| 8.5 | 9.3 |
| 8.3 | 7.6 |
| Widely praised for ease of use and robust document signing capabilities | Highly valued for affordability and quick setup for digital waivers |

### How do the pricing models of Docusign and Smartwaiver compare?

Docusign receives higher satisfaction scores for value compared to Smartwaiver, indicating reviewers consider Docusign the stronger value.

- **Docusign:** In recent reviews, many highlight Docusign's value for streamlining contract processes and note that its pricing is justified by time savings and robust features, though some mention higher costs at scale.
- **Smartwaiver:** Reviewers frequently cite Smartwaiver's affordability and flexible payment options as a major benefit, especially for seasonal or small businesses.
- **Switching reasons:** Several reviewers mention switching from Docusign to alternatives due to envelope limits and cost concerns, while Smartwaiver is chosen for its lower price and ease of use for waiver management.

### What are the best alternatives to Docusign and Smartwaiver?

The top three alternatives to Docusign and Smartwaiver are OneSpan Sign, Xodo Sign, and SignNow.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Docusign](https://www.g2.com/products/docusign/reviews) | 4.5/5 (2,629 reviews) | Small-Business | Reviewers note robust features and strong ROI, but mention higher costs at scale | Ease of use and secure, fast document signing |
| [Smartwaiver](https://www.g2.com/products/smartwaiver/reviews) | 4.0/5 (20 reviews) | Small-Business | Frequently cited as affordable and flexible for small and seasonal businesses | Quick setup and digital waiver management |
| [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) | 4.7/5 (787 reviews) | Small-Business | — | High security and compliance for e-signatures |
| [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) | 4.8/5 (2,833 reviews) | Small-Business | — | User-friendly interface and fast signing process |
| [SignNow](https://www.g2.com/products/signnow/reviews) | 4.6/5 (1,765 reviews) | Small-Business | — | Flexible workflows and strong value for money |

### Which E-Signature features should I prioritize when comparing Docusign and Smartwaiver?

Buyers should prioritize Document Signing, Ease of Use, Ease of Setup, Quality of Support, and Meets Requirements when comparing Docusign and Smartwaiver.

- **Document Signing:** Docusign scores 9.1, Smartwaiver 7.8 on Meets Requirements, reflecting stronger satisfaction with Docusign for core signing needs.
- **Ease of Use:** Docusign scores 9.0, Smartwaiver 8.2, indicating Docusign is favored for user experience.
- **Ease of Setup:** Smartwaiver leads with 9.3 versus Docusign's 8.5, showing Smartwaiver is easier to implement initially.
- **Quality of Support:** Docusign scores 8.3, Smartwaiver 7.6, suggesting Docusign provides more reliable support.
- **Ease of Admin:** Smartwaiver scores 8.6, Docusign 8.4, with a slight edge for Smartwaiver in administrative simplicity.

### What are the pros and cons of Docusign vs Smartwaiver?

Docusign's headline strength is its robust, user-friendly document signing; Smartwaiver's is its affordability and quick setup for digital waivers.

- **Docusign strengths:** Reviewers consistently praise Docusign for its ease of use, secure and fast document signing, and strong integration options. Many highlight the time savings and reliability for contract workflows.
- **Docusign trade-offs:** Several reviewers mention higher costs, envelope limits, and some advanced features being locked behind premium tiers. A few note occasional support challenges and a learning curve for bulk features.
- **Smartwaiver strengths:** Reviewers value Smartwaiver for its affordability, flexible payment options, and quick setup, especially for small and seasonal businesses. The ability to digitize and organize waivers is frequently cited as a major benefit.
- **Smartwaiver trade-offs:** Some reviewers note limitations with the mobile app, lack of advanced integrations, and occasional support or feature gaps. A few mention challenges with kiosk compatibility and limited customization in dashboard features.

### Is Docusign or Smartwaiver better for small businesses?

Smartwaiver is the better fit for small businesses, with reviewers highlighting its affordability and ease of setup for small-scale digital waiver needs.

- **Docusign:** Small-Business is the largest segment, with reviewers noting its robust features and reliability for contract management, but some mention higher costs as a concern for smaller organizations.
- **Smartwaiver:** Small-Business is the largest segment, and reviewers frequently cite its low cost, flexible payment options, and quick setup as ideal for small and seasonal businesses.

### Which E-Signature platform has better integrations?

Docusign is favored for integrations, with reviewers citing multiple third-party connections, while Smartwaiver has limited integration mentions.

- **Docusign:** Integrates with Procore (12 all-time mentions) and Greenhouse (7 all-time mentions), with reviewers highlighting the convenience of connecting to recruiting and project management tools.
- **Smartwaiver:** Reviewers mention integration with Rezdy tour booking software and Google Drive, but with fewer mentions and less emphasis on broad integration capabilities.

### How do Docusign and Smartwaiver compare on customer support?

Docusign and Smartwaiver are within 0.7 points on Quality of Support, with Docusign holding a moderate lead at 8.3 versus Smartwaiver's 7.6.

- **Docusign:** Reviewers describe support as generally responsive and helpful, especially for onboarding and template setup, though a few note challenges with advanced features and occasional delays.
- **Smartwaiver:** Many reviewers praise Smartwaiver's support for being quick and helpful, particularly during initial setup and waiver creation, but some mention inconsistent experiences and limited assistance for advanced needs.

### Which is easier to implement, Docusign or Smartwaiver?

Smartwaiver is easier to implement, with a higher Ease of Setup score (9.3 vs Docusign's 8.5), and reviewers highlight its quick onboarding process.

- **Docusign:** Reviewers note that setup is straightforward and user-friendly, with most able to get started quickly, though some mention a learning curve for advanced features and bulk workflows.
- **Smartwaiver:** Reviewers consistently describe setup as "easy peasy" and quick, with support available to create waivers from existing documents, making it especially accessible for non-technical users.

### Which product has better Document Signing?

Docusign is the stronger product for Document Signing, with higher satisfaction scores and broader reviewer endorsement.

- **Docusign:** Scores 9.1 on Meets Requirements and 9.0 on Ease of Use, with reviewers consistently praising its secure, fast, and user-friendly document signing capabilities.
- **Smartwaiver:** Scores 7.8 on Meets Requirements and 8.2 on Ease of Use, with reviewers valuing its digital waiver management but noting it is more specialized and less robust for general document signing needs.