# Docusign vs Smartwaiver Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign excels in user satisfaction, boasting a significantly higher overall score compared to Smartwaiver. Users appreciate the intuitive interface and the ability to easily mark where signatures go, making document execution seamless in a digital environment.
- **Users say** that Docusign's implementation process is notably quick and straightforward. Recent feedback highlights the ease of initial setup, with one user mentioning how convenient it is to save their signature in their profile for future use, which enhances efficiency.
- **Reviewers mention** that while Smartwaiver is praised for its customization options and adaptability, it lacks the extensive feature set that Docusign offers. Users enjoy having all their waivers online with Smartwaiver, but some feel it doesn't match the comprehensive capabilities of Docusign for document management.
- **According to verified reviews** , Docusign shines in its document signing features, receiving high marks for its signature workflow and the ability to add various tags to documents. Users find this flexibility essential for ensuring all necessary information is captured accurately.
- **Users highlight** that Smartwaiver provides a unique advantage for seasonal businesses with its prorated payment options, allowing them to avoid regular monthly fees. This flexibility is a significant plus for users who only need the service part of the year.
- **G2 reviewers note** that while Docusign has a robust support system, Smartwaiver's support is also well-regarded, with users appreciating the quality of assistance they receive. However, Docusign's higher ratings in support quality suggest a more reliable experience for users needing help.



| | Docusign | Smartwaiver | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 2,612 | 20 | 
| **Largest Market Segment** | Small-Business (40.0% of reviews) | Small-Business (80.0% of reviews) | 
| **Entry Level Price** | $10.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Docusign

Pros:
- Ease of Use (75 reviews)
- Electronic Signing (53 reviews)

Cons:
- Expensive (27 reviews)
- Pricing Issues (17 reviews)

### Smartwaiver

**Not enough data**

---
## Ratings Comparison
| Rating | Docusign | Smartwaiver | 
|---|---|---|
  | **Meets Requirements** | 9.1 (2094 reviews) | 7.8 (18 reviews) | 
  | **Ease of Use** | 9.0 (2111 reviews) | 8.2 (18 reviews) | 
  | **Ease of Setup** | 8.5 (809 reviews) | 9.3 (12 reviews) | 
  | **Ease of Admin** | 8.4 (720 reviews) | 8.6 (13 reviews) | 
  | **Quality of Support** | 8.3 (1579 reviews) | 7.6 (16 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (703 reviews) | 8.5 (13 reviews) | 
  | **Product Direction (% positive)** | 8.6 (2059 reviews) | 6.1 (18 reviews) | 

---
## Pricing

### Docusign

#### Entry-Level Pricing

Plan: Personal

Price: $10.00 1 User Per Month

Description: Built for Personal Use

Key Features:
- Send documents for eSignature: 5/month
- Single user only

[Browse all 5 editions](https://www.g2.com/products/docusign/pricing)

#### Free Trial

Yes

### Smartwaiver

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.4/10 | 1950 |
| **Smartwaiver** | 8.1/10 | 16 |

#### Signature Process

| Feature | Docusign | Smartwaiver | 
|---|---|---|
| **Document Signing** | 9.5 (1840 reviews) ✓ Verified | 9.2 (16 reviews) ✓ Verified | 
| **Reminders and Expirations** | 8.9 (1698 reviews) ✓ Verified | 8.5 (10 reviews) ✓ Verified | 
| **Sign-In Process** | 9.0 (1769 reviews) ✓ Verified | 8.4 (16 reviews) ✓ Verified | 
| **Mobile Signatures** | 8.8 (1451 reviews) ✓ Verified | 8.1 (14 reviews) ✓ Verified | 
| **Signature Workflow** | 9.0 (1697 reviews) ✓ Verified | 7.9 (11 reviews) ✓ Verified | 
| **Bulk Digital Signatures ** | 8.6 (1292 reviews) ✓ Verified | 6.4 (6 reviews) | 
| **Reporting** | 8.4 (1303 reviews) ✓ Verified | 7.4 (13 reviews) ✓ Verified | 
| **Signature Document Creation** | 8.9 (1648 reviews) ✓ Verified | 7.9 (15 reviews) ✓ Verified | 

#### Agentic AI - E-Signature

| Feature | Docusign | Smartwaiver | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (31 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (28 reviews) | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | 

#### Security and Scalability

| Feature | Docusign | Smartwaiver | 
|---|---|---|
| **Regulatory Compliance** | 9.1 (1447 reviews) ✓ Verified | 9.0 (13 reviews) ✓ Verified | 
| **Signature History and Audit** | 9.2 (1529 reviews) ✓ Verified | 8.2 (11 reviews) ✓ Verified | 
| **Enterprise Scalability** | 9.0 (1282 reviews) ✓ Verified | 6.7 (6 reviews) ✓ Verified | 

#### Platform

| Feature | Docusign | Smartwaiver | 
|---|---|---|
| **Custom Branding** | 8.2 (695 reviews) ✓ Verified | 8.8 (12 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (761 reviews) ✓ Verified | 8.6 (11 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (592 reviews) ✓ Verified | 8.9 (6 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.9 (789 reviews) ✓ Verified | 8.1 (13 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (593 reviews) ✓ Verified | 7.6 (7 reviews) ✓ Verified | 

### E-Signature APIs

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.7/10 | 7 |
| **Smartwaiver** | N/A | N/A |

#### Functionality

| Feature | Docusign | Smartwaiver | 
|---|---|---|
| **Ease Of Integration** | 8.8 (7 reviews) | Not enough data | 
| **API Call Speed** | 8.9 (6 reviews) | Not enough data | 
| **Breadth Of Functionality** | 8.3 (6 reviews) | Not enough data | 

#### Support

| Feature | Docusign | Smartwaiver | 
|---|---|---|
| **Professional Support** | 8.1 (6 reviews) | Not enough data | 
| **Community Support** | 8.3 (7 reviews) | Not enough data | 
| **Documentation** | 8.6 (7 reviews) | Not enough data | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Smartwaiver** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | Docusign | Smartwaiver | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Smartwaiver** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Docusign | Smartwaiver | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to Docusign (3):** [E-Signature APIs Software](https://www.g2.com/categories/e-signature-apis), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [SAP Store Software](https://www.g2.com/categories/sap-store)



---
## Reviewer Demographics

### By Company Size

| Segment | Docusign | Smartwaiver | 
|---|---|---|
| **Small-Business** | 40.0% | 80.0% | 
| **Mid-Market** | 37.5% | 20.0% | 
| **Enterprise** | 22.5% | 0% | 

### By Industry

#### Docusign

- **Real Estate:** 9.4%
- **Computer Software:** 9.0%
- **Information Technology and Services:** 8.1%
- **Financial Services:** 5.2%
- **Marketing and Advertising:** 4.9%
- **Internet:** 4.0%
- **Insurance:** 3.4%
- **Construction:** 3.2%
- **Hospital & Health Care:** 2.7%
- **Accounting:** 2.5%
- **Other:** 47.8%

#### Smartwaiver

- **Sports:** 15.0%
- **Recreational Facilities and Services:** 10.0%
- **Health, Wellness and Fitness:** 10.0%
- **Entertainment:** 10.0%
- **Consumer Services:** 10.0%
- **Retail:** 5.0%
- **Publishing:** 5.0%
- **Leisure, Travel & Tourism:** 5.0%
- **Internet:** 5.0%
- **Information Technology and Services:** 5.0%
- **Other:** 20.0%

---
## Alternatives

### Alternatives to Docusign

- [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (779 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2833 reviews)
- [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) — 4.6/5 stars (1478 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1249 reviews)
- [Lumin for G Suite](https://www.g2.com/products/lumin-for-g-suite/reviews) — 4.5/5 stars (816 reviews)
- [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) — 4.8/5 stars (416 reviews)
- [DocHub](https://www.g2.com/products/dochub/reviews) — 4.6/5 stars (238 reviews)
- [Conga Sign](https://www.g2.com/products/conga-sign/reviews) — 4.3/5 stars (42 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5132 reviews)

### Alternatives to Smartwaiver

- [SignNow](https://www.g2.com/products/signnow/reviews) — 4.6/5 stars (1763 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)
- [pdfFiller](https://www.g2.com/products/pdffiller/reviews) — 4.6/5 stars (915 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3572 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2833 reviews)
- [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) — 4.7/5 stars (2274 reviews)
- [Box Sign](https://www.g2.com/products/box-sign/reviews) — 4.6/5 stars (1583 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1249 reviews)
- [Oneflow](https://www.g2.com/products/oneflow/reviews) — 4.4/5 stars (372 reviews)
- [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (779 reviews)

---
## Top Discussions

### Docusign

- Title: [What is the difference between an electronic signature and a digital signature?](https://www.g2.com/discussions/electronic-vs-digital-signature) — 5 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Electronic signatures, e-signatures, are a broad category of methods for signing a record or a document. A digital signature is a type of e-signature that..."
- Title: [Is there a trial or free download available?](https://www.g2.com/discussions/is-there-a-trial-or-free-download-available-b4ebc09e-c145-453f-9e10-89b0fbc8340f) — 4 comments, 1 upvote
  > **Top comment:** "There is a 30-day free trial available. "
- Title: [how to docusign a pdf](https://www.g2.com/discussions/how-to-docusign-a-pdf) — 3 comments
  > **Top comment:** "Docusign has some nice web and mobile features for using e-signature"
- Title: [What is DocuSign used for?](https://www.g2.com/discussions/docusign-what-is-docusign-used-for) — 2 comments
  > **Top comment:** "best for signing documents, new employees and more"
- Title: [Is DocuSign free with Google Workspace?](https://www.g2.com/discussions/is-docusign-free-with-google-workspace) — 2 comments
  > **Top comment:** "Yes
"

### Smartwaiver

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-vs-smartwaiver)