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Compare Docusign and Smartwaiver 
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At a Glance
Market Segments
Small-Business (40.1% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
No pricing available
Docusign
Star Rating
(2,549)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSmartwaiver
Star Rating
(20)4.0 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SmartwaiverSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in its Document Signing feature, scoring 9.5, which reviewers mention provides a seamless experience for signing contracts and agreements. In contrast, Smartwaiver, while still strong, scores slightly lower at 9.2, indicating it may not be as robust for traditional document signing.
- Reviewers mention that Docusign's Signature Workflow feature, rated at 9.0, allows for complex signing processes with ease, making it ideal for businesses with multiple signers. Smartwaiver, however, scores 7.9, suggesting it may not handle intricate workflows as effectively.
- Users on G2 highlight Docusign's superior Enterprise Scalability, with a score of 9.0, making it a preferred choice for larger organizations needing to manage extensive signing operations. Smartwaiver's score of 6.7 indicates it may struggle to scale for larger enterprises.
- Reviewers mention that Docusign's Reminders and Expirations feature, scoring 8.9, helps ensure that documents are signed in a timely manner, which is crucial for business operations. Smartwaiver's score of 8.5 shows it offers similar functionality but may lack some advanced options.
- Users say that Docusign's Quality of Support, rated at 8.4, is generally responsive and helpful, which is a significant factor for businesses needing assistance. In comparison, Smartwaiver's support, scoring 7.6, may not meet the same level of user satisfaction.
- G2 users report that Docusign's Regulatory Compliance feature, with a score of 9.1, provides peace of mind for businesses in regulated industries, ensuring that all signatures are legally binding. Smartwaiver also performs well in this area with a score of 9.0, but Docusign's slight edge may be a deciding factor for compliance-focused organizations.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Smartwaiver
No pricing availableFree Trial
Docusign
Free Trial is available
Smartwaiver
No trial information availableRatings
Meets Requirements
9.1
2,055
7.8
18
Ease of Use
9.0
2,068
8.2
18
Ease of Setup
8.5
771
9.3
12
Ease of Admin
8.4
692
8.6
13
Quality of Support
8.3
1,549
7.6
16
Has the product been a good partner in doing business?
8.3
673
8.5
13
Product Direction (% positive)
8.6
2,024
6.1
18
Features by Category
Signature Process
9.5
1799
|
Verified
9.2
16
|
Verified
8.9
1684
|
Verified
8.5
10
|
Verified
9.0
1755
|
Verified
8.4
16
|
Verified
8.8
1439
|
Verified
7.7
14
|
Verified
9.0
1677
|
Verified
7.9
11
|
Verified
8.6
1282
|
Verified
6.4
6
8.4
1297
|
Verified
7.4
13
|
Verified
8.9
1635
|
Verified
7.9
15
|
Verified
Agentic AI - E-Signature
7.6
26
Not enough data
7.6
26
Not enough data
7.2
26
Not enough data
7.2
26
Not enough data
7.2
25
Not enough data
7.2
25
Not enough data
Security and Scalability
9.1
1438
|
Verified
9.0
13
|
Verified
9.2
1521
|
Verified
8.2
11
|
Verified
9.0
1277
|
Verified
6.7
6
|
Verified
Platform
8.2
693
|
Verified
8.8
12
|
Verified
8.5
758
|
Verified
8.6
11
|
Verified
8.2
591
|
Verified
8.9
6
|
Verified
8.9
783
|
Verified
8.5
13
|
Verified
8.3
591
|
Verified
7.6
7
|
Verified
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Smartwaiver are categorized as E-Signature
Unique Categories
Smartwaiver has no unique categories
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartwaiver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.3%
Marketing and Advertising
4.8%
Other
63.5%
Sports
15.0%
Recreational Facilities and Services
10.0%
Health, Wellness and Fitness
10.0%
Entertainment
10.0%
Consumer Services
10.0%
Other
45.0%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Smartwaiver has no discussions with answers
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