# Docusign vs Sertifi Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign excels in user experience, particularly highlighting its intuitive interface and the ease of marking signature locations. Users appreciate the convenience of saving their signatures in their profiles, which streamlines the document signing process.
- **Users say** Sertifi shines in its integration capabilities, especially with Salesforce. Reviewers mention that adding signing documents and collecting payments is straightforward, allowing them to close jobs faster without the hassle of printing paperwork.
- **According to verified reviews** , Docusign has a more extensive user base, reflected in its higher G2 Score and total number of reviews. This suggests a broader acceptance and reliability in various business environments, particularly among small businesses.
- **Reviewers mention** that Sertifi offers a high level of customization, allowing users to create their own forms. This flexibility is appreciated, especially for businesses that require tailored solutions to meet specific needs.
- **G2 reviewers highlight** that while Docusign has a solid reputation for its document signing features, Sertifi matches it closely in areas like regulatory compliance and signature history, with users noting the importance of these features for their business operations.
- **Users report** that Docusign's setup process is generally easy, but Sertifi outperforms in terms of support quality and ease of administration, with many users praising the responsive customer service and straightforward management tools.



| | Docusign | Sertifi | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 2,612 | 136 | 
| **Largest Market Segment** | Small-Business (40.0% of reviews) | Mid-Market (41.3% of reviews) | 
| **Entry Level Price** | $10.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Docusign

Pros:
- Ease of Use (75 reviews)
- Electronic Signing (53 reviews)

Cons:
- Expensive (27 reviews)
- Pricing Issues (17 reviews)

### Sertifi

**Not enough data**

---
## Ratings Comparison
| Rating | Docusign | Sertifi | 
|---|---|---|
  | **Meets Requirements** | 9.1 (2094 reviews) | 9.5 (105 reviews) | 
  | **Ease of Use** | 9.0 (2111 reviews) | 9.6 (105 reviews) | 
  | **Ease of Setup** | 8.5 (809 reviews) | 9.4 (68 reviews) | 
  | **Ease of Admin** | 8.4 (720 reviews) | 9.5 (69 reviews) | 
  | **Quality of Support** | 8.3 (1579 reviews) | 9.5 (91 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (703 reviews) | 9.6 (69 reviews) | 
  | **Product Direction (% positive)** | 8.6 (2059 reviews) | 9.6 (104 reviews) | 

---
## Pricing

### Docusign

#### Entry-Level Pricing

Plan: Personal

Price: $10.00 1 User Per Month

Description: Built for Personal Use

Key Features:
- Send documents for eSignature: 5/month
- Single user only

[Browse all 5 editions](https://www.g2.com/products/docusign/pricing)

#### Free Trial

Yes

### Sertifi

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.4/10 | 1950 |
| **Sertifi** | 9.5/10 | 93 |

#### Signature Process

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Document Signing** | 9.5 (1840 reviews) ✓ Verified | 9.6 (86 reviews) ✓ Verified | 
| **Reminders and Expirations** | 8.9 (1698 reviews) ✓ Verified | 9.1 (71 reviews) ✓ Verified | 
| **Sign-In Process** | 9.0 (1769 reviews) ✓ Verified | 9.4 (82 reviews) ✓ Verified | 
| **Mobile Signatures** | 8.8 (1451 reviews) ✓ Verified | 9.0 (56 reviews) ✓ Verified | 
| **Signature Workflow** | 9.0 (1697 reviews) ✓ Verified | 9.5 (71 reviews) ✓ Verified | 
| **Bulk Digital Signatures ** | 8.6 (1292 reviews) ✓ Verified | 9.2 (49 reviews) ✓ Verified | 
| **Reporting** | 8.4 (1303 reviews) ✓ Verified | 9.4 (59 reviews) ✓ Verified | 
| **Signature Document Creation** | 8.9 (1648 reviews) ✓ Verified | 9.4 (74 reviews) ✓ Verified | 

#### Agentic AI - E-Signature

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (31 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (28 reviews) | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | 

#### Security and Scalability

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Regulatory Compliance** | 9.1 (1447 reviews) ✓ Verified | 9.7 (61 reviews) ✓ Verified | 
| **Signature History and Audit** | 9.2 (1529 reviews) ✓ Verified | 9.7 (61 reviews) ✓ Verified | 
| **Enterprise Scalability** | 9.0 (1282 reviews) ✓ Verified | 9.7 (49 reviews) ✓ Verified | 

#### Platform

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Custom Branding** | 8.2 (695 reviews) ✓ Verified | 9.7 (41 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (761 reviews) ✓ Verified | 9.5 (42 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (592 reviews) ✓ Verified | 9.1 (36 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.9 (789 reviews) ✓ Verified | 9.5 (48 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (593 reviews) ✓ Verified | 9.8 (34 reviews) ✓ Verified | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Sertifi** | N/A | N/A |

#### Contract Management Platform Features

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Contract Creation** | Not enough data | Not enough data | 
| **Contract Templates** | Not enough data | Not enough data | 
| **Contract Editing** | Not enough data | Not enough data | 
| **Contract Attachments** | Not enough data | Not enough data | 
| **Contract Collaboration** | Not enough data | Not enough data | 
| **Approval Process** | Not enough data | Not enough data | 
| **Notifications & Reminders** | Not enough data | Not enough data | 
| **Contract Database** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Docusign | Sertifi | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Sertifi** | N/A | N/A |

#### Payment Processing

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Encryption** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Mobile Payments** | Not enough data | Not enough data | 
| **Digital Wallet Integration** | Not enough data | Not enough data | 

#### Administration

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 
| **Processing Fees** | Not enough data | Not enough data | 
| **POS Integration** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Levels 1 & 2** | Not enough data | Not enough data | 
| **Level 3** | Not enough data | Not enough data | 

#### Payment Options

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Multi-Currency** | Not enough data | Not enough data | 
| **Online payment portal** | Not enough data | Not enough data | 

#### Security

| Feature | Docusign | Sertifi | 
|---|---|---|
| **POS Verification** | Not enough data | Not enough data | 

#### Platform

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Accounting integration** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### E-Signature APIs

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.7/10 | 7 |
| **Sertifi** | N/A | N/A |

#### Functionality

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Ease Of Integration** | 8.8 (7 reviews) | Not enough data | 
| **API Call Speed** | 8.9 (6 reviews) | Not enough data | 
| **Breadth Of Functionality** | 8.3 (6 reviews) | Not enough data | 

#### Support

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Professional Support** | 8.1 (6 reviews) | Not enough data | 
| **Community Support** | 8.3 (7 reviews) | Not enough data | 
| **Documentation** | 8.6 (7 reviews) | Not enough data | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Sertifi** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Sertifi** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Docusign | Sertifi | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to Docusign (3):** [E-Signature APIs Software](https://www.g2.com/categories/e-signature-apis), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Sertifi (2):** [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Contract Management Software](https://www.g2.com/categories/contract-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Docusign | Sertifi | 
|---|---|---|
| **Small-Business** | 40.0% | 27.5% | 
| **Mid-Market** | 37.5% | 41.3% | 
| **Enterprise** | 22.5% | 31.2% | 

### By Industry

#### Docusign

- **Real Estate:** 9.4%
- **Computer Software:** 9.0%
- **Information Technology and Services:** 8.1%
- **Financial Services:** 5.2%
- **Marketing and Advertising:** 4.9%
- **Internet:** 4.0%
- **Insurance:** 3.4%
- **Construction:** 3.2%
- **Hospital & Health Care:** 2.7%
- **Accounting:** 2.5%
- **Other:** 47.8%

#### Sertifi

- **Computer Software:** 13.6%
- **Hospitality:** 9.8%
- **Information Technology and Services:** 8.3%
- **Logistics and Supply Chain:** 5.3%
- **Marketing and Advertising:** 5.3%
- **Staffing and Recruiting:** 4.5%
- **Consumer Services:** 3.0%
- **Construction:** 3.0%
- **Facilities Services:** 2.3%
- **Events Services:** 2.3%
- **Other:** 42.4%

---
## Alternatives

### Alternatives to Docusign

- [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (779 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2832 reviews)
- [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) — 4.6/5 stars (1478 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1250 reviews)
- [Lumin for G Suite](https://www.g2.com/products/lumin-for-g-suite/reviews) — 4.5/5 stars (816 reviews)
- [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) — 4.8/5 stars (416 reviews)
- [DocHub](https://www.g2.com/products/dochub/reviews) — 4.6/5 stars (238 reviews)
- [Conga Sign](https://www.g2.com/products/conga-sign/reviews) — 4.3/5 stars (42 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5132 reviews)

### Alternatives to Sertifi

- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3578 reviews)
- [SignNow](https://www.g2.com/products/signnow/reviews) — 4.6/5 stars (1763 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)
- [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) — 4.7/5 stars (2274 reviews)
- [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (779 reviews)
- [Legalesign](https://www.g2.com/products/legalesign/reviews) — 4.8/5 stars (297 reviews)
- [Signeasy](https://www.g2.com/products/signeasy/reviews) — 4.7/5 stars (780 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2832 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1250 reviews)
- [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) — 4.8/5 stars (416 reviews)

---
## Top Discussions

### Docusign

- Title: [What is the difference between an electronic signature and a digital signature?](https://www.g2.com/discussions/electronic-vs-digital-signature) — 5 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Electronic signatures, e-signatures, are a broad category of methods for signing a record or a document. A digital signature is a type of e-signature that..."
- Title: [Is there a trial or free download available?](https://www.g2.com/discussions/is-there-a-trial-or-free-download-available-b4ebc09e-c145-453f-9e10-89b0fbc8340f) — 4 comments, 1 upvote
  > **Top comment:** "There is a 30-day free trial available. "
- Title: [how to docusign a pdf](https://www.g2.com/discussions/how-to-docusign-a-pdf) — 3 comments
  > **Top comment:** "Docusign has some nice web and mobile features for using e-signature"
- Title: [What is DocuSign used for?](https://www.g2.com/discussions/docusign-what-is-docusign-used-for) — 2 comments
  > **Top comment:** "best for signing documents, new employees and more"
- Title: [Is DocuSign free with Google Workspace?](https://www.g2.com/discussions/is-docusign-free-with-google-workspace) — 2 comments
  > **Top comment:** "Yes
"

### Sertifi

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-vs-sertifi)