Link copied to clipboard

# Docusign vs Sertifi Comparison - What are their main differences?

Share
[
Export
](/compare/docusign/sertifi/export.csv)

DocusignSertifi[+ Add Product](#)

Reviews

**Docusign** [

4.5/5(2,903)

](https://www.g2.com/products/docusign/reviews#reviews)

**Sertifi** [

4.8/5(136)

](https://www.g2.com/products/sertifi/reviews#reviews)

Pricing

**Docusign**
Free Trial

**$10.00** 1 User Per Month · Personal

**Sertifi**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Docusign**
1 month

Based on 261 responses

**Sertifi**
1 month

Based on 18 responses

Return on Investment

**Docusign**
13 months

Based on 210 responses

**Sertifi**
11 months2 months sooner

Based on 12 responses

Perceived Cost

**Docusign**
$$$$$

**Sertifi**
$$$$$

Average Discount

**Docusign**
9%

**Sertifi**
11%2% more

Pros & Cons

**Docusign**
[
Ease of Use (75)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1743724&qs=pros-and-cons#reviews)[
Electronic Signing (53)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1745108&qs=pros-and-cons#reviews)[
Expensive (27)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1742640&qs=pros-and-cons#reviews)[
Pricing Issues (17)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1742432&qs=pros-and-cons#reviews)

**Sertifi**
Not enough data

Integrations

**Docusign**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-portal.jpg "Product Avatar Image")

Azure Portal

](https://www.g2.com/products/azure-portal/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_648dde46457d881752db10d9c92d2cd1/bamboohr.png "Product Avatar Image")

BambooHR

](https://www.g2.com/products/bamboohr/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_350a4f99a123cce7aba94457fd131450/conga-composer.png "Product Avatar Image")

Conga Composer

](https://www.g2.com/products/conga-composer/reviews)[
View all
](https://www.g2.com/products/docusign/integrations)

**Sertifi**
Not enough data

Screenshots

**Docusign**
 ![Docusign screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1811908/Process-Illustration---Dark-Theme.png)

**Sertifi**
 ![Sertifi screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1327306/sertifi-esign-payments.png)

Ratings

Meets Requirements

**Docusign**

9.1

9.12,208

**Sertifi**

9.5

9.5105

Ease of Use

**Docusign**

9.0

9.02,230

**Sertifi**

9.6

9.6105

Ease of Setup

**Docusign**

8.6

8.6911

**Sertifi**

9.4

9.468

Ease of Admin

**Docusign**

8.4

8.4765

**Sertifi**

9.5

9.569

Quality of Support

**Docusign**

8.3

8.31,666

**Sertifi**

9.5

9.591

Has the product been a good partner in doing business?

**Docusign**

8.4

8.4746

**Sertifi**

9.6

9.669

Product Direction (% positive)

**Docusign**

8.6

8.62,148

**Sertifi**

9.6

9.6104

Features

E-Signature[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.9

2,194

9.5

93

Signature Process

Document Signing

9.5

1952

|

Verified

9.6(won by 0.1)

86

|

Verified

Reminders and Expirations

8.9

1718

|

Verified

9.1(won by 0.2)

71

|

Verified

Sign-In Process

9.0

1786

|

Verified

9.4(won by 0.4)

82

|

Verified

Mobile Signatures

8.8

1474

|

Verified

9.0(won by 0.2)

56

|

Verified

Signature Workflow

9.0

1742

|

Verified

9.5(won by 0.5)

71

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Bulk Digital Signatures 

8.6

1301

|

Verified

9.2(won by 0.6)

49

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Reporting

8.4

1308

|

Verified

9.4(won by 1.0)

59

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Signature Document Creation

8.9

1663

|

Verified

9.4(won by 0.5)

74

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-Party Signing

9.2(won by default)

32

Not enough data

Electronic Signature

10.0(won by default)

67

Not enough data

Agentic AI - E-Signature

Autonomous Task Execution

8.1(won by default)

32

Not enough data

Cross-system Integration

8.2(won by default)

37

Not enough data

Adaptive Learning

7.5(won by default)

32

Not enough data

Natural Language Interaction

7.5(won by default)

33

Not enough data

Proactive Assistance

7.4(won by default)

32

Not enough data

Decision Making

7.6(won by default)

31

Not enough data

Third-Party Integrations

8.7(won by default)

9

Not enough data

Multi-Language

Not enough data

Not enough data

Security and Scalability

Regulatory Compliance

9.1

1457

|

Verified

9.7(won by 0.6)

61

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Signature History and Audit

9.2

1548

|

Verified

9.7(won by 0.5)

61

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Enterprise Scalability

9.0

1290

|

Verified

9.7(won by 0.7)

49

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Platform

Custom Branding

8.2

694

|

Verified

9.7(won by 1.5)

41

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

User, Role, and Access Management

8.5

761

|

Verified

9.5(won by 1.0)

42

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Internationalization

8.2

591

|

Verified

9.1(won by 0.9)

36

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Performance and Reliability

8.9

790

|

Verified

9.5(won by 0.6)

48

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integration APIs

8.3

593

|

Verified

9.8(won by 1.5)

34

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Email Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Expiration Management

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Additional Functionality

File Sharing

9.1(won by default)

9

Not enough data

Approval Process Control

9.3(won by default)

9

Not enough data

Alerts/Notifications

8.6(won by default)

19

Not enough data

Authentication

8.1(won by default)

12

Not enough data

Data Security

9.9(won by default)

18

Not enough data

Reminders

8.8(won by default)

12

Not enough data

Access Controls/Permissions

10.0(won by default)

5

Not enough data

Audit Trail

9.7(won by default)

11

Not enough data

Activity Dashboard

9.0(won by default)

5

Not enough data

Signature Capture

9.0(won by default)

5

Not enough data

Drag & Drop

10.0(won by default)

5

Not enough data

Team Collaboration

10.0(won by default)

5

Not enough data

Status Tracking

9.8(won by default)

37

Not enough data

Customizable Fields

7.5(won by default)

8

Not enough data

Real-Time Data

10.0(won by default)

6

Not enough data

Secure Data Storage

9.7(won by default)

6

Not enough data

Customizable Templates

8.7(won by default)

5

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Document Conversion

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Searchable Database

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Age Verification

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Waiver Kiosk

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Photo Capture

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

E-Signature APIs[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

8.7

12

Not enough data

Functionality

Ease Of Integration

9.1(won by default)

9

Not enough data

API Call Speed

9.2(won by default)

8

Not enough data

Breadth Of Functionality

8.3(won by default)

6

Not enough data

Support

Professional Support

8.3(won by default)

7

Not enough data

Community Support

8.3(won by default)

7

Not enough data

Documentation

8.6(won by default)

7

Not enough data

Show 4 feature categories with incomplete data

Contract Management[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

Not enough data

Not enough data

Contract Management Platform Features

Contract Creation

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Contract Editing

Not enough data

Not enough data

Contract Attachments

Not enough data

Not enough data

Contract Collaboration

Not enough data

Not enough data

Approval Process

Not enough data

Not enough data

Notifications & Reminders

Not enough data

Not enough data

Contract Database

Not enough data

Not enough data

Integrations / APIs

Not enough data

Not enough data

Reporting & Dashboards

Not enough data

Not enough data

Government Contracts

Not enough data

Not enough data

Specialty Contracts

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Contract Management

Autonomous Task Execution

Not enough data

Not enough data

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Contract Drafting

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sell Side (Customers)

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Contract Negotiation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

AI Redlining

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Completion Tracking

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Buy Side (Suppliers)

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Payment Processing[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

Not enough data

Not enough data

Payment Processing

Encryption

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Mobile Payments

Not enough data

Not enough data

Digital Wallet Integration

Not enough data

Not enough data

Debit/Credit Card Processing

Not enough data

Not enough data

Online Payments

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

In-Person Payments

Not enough data

Not enough data

Digital Wallet Payments

Not enough data

Not enough data

Administration

Reporting & Analytics

Not enough data

Not enough data

E-commerce Integration

Not enough data

Not enough data

Processing Fees

Not enough data

Not enough data

POS Integration

Not enough data

Not enough data

Omnichannel

Not enough data

Not enough data

Levels 1 & 2

Not enough data

Not enough data

Level 3

Not enough data

Not enough data

Payment Gateway Integration

Not enough data

Not enough data

ACH Payment Processing

Not enough data

Not enough data

Cryptocurrency Processing

Not enough data

Not enough data

Payment Options

Multi-Currency

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Security

POS Verification

Not enough data

Not enough data

Platform

Accounting integration

Not enough data

Not enough data

E-commerce Integration

Not enough data

Not enough data

Additional Functionality

Data Synchronization

Not enough data

Not enough data

Transaction Monitoring

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Contactless NFC

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Mobile Card Reader

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multiple Payment Options

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Payment Links

Not enough data

Not enough data

API

Not enough data

Not enough data

Payment Fraud Prevention

Not enough data

Not enough data

Payment Reconciliation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Google Workspace Office Tools[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Google Workspace Office Tools

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Docusign](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign.svg "Docusign")](https://www.g2.com/products/docusign/reviews)

Docusign

Small-Business(50 or fewer emp.)

40.6%

Mid-Market(51-1000 emp.)

37.0%

Enterprise(\> 1000 emp.)

22.4%

[![Sertifi](https://images.g2crowd.com/uploads/product/hd_favicon/e9fbfc0ea7564f6d2c18d79bf3195d0a/sertifi.svg "Sertifi")](https://www.g2.com/products/sertifi/reviews)

Sertifi

Small-Business(50 or fewer emp.)

27.5%

Mid-Market(51-1000 emp.)

41.3%

Enterprise(\> 1000 emp.)

31.2%

Small-Business

(50 or fewer emp.)

40.6%

27.5%

Mid-Market

(51-1000 emp.)

37.0%

41.3%

Enterprise

(\> 1000 emp.)

22.4%

31.2%

Reviewers' Industry

[![Docusign](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign.svg "Docusign")](https://www.g2.com/products/docusign/reviews)
Docusign

Real Estate

9.1%

Computer Software

9.1%

Information Technology and Services

8.3%

Financial Services

5.4%

Marketing and Advertising

4.8%

Other

63.3%

[![Sertifi](https://images.g2crowd.com/uploads/product/hd_favicon/e9fbfc0ea7564f6d2c18d79bf3195d0a/sertifi.svg "Sertifi")](https://www.g2.com/products/sertifi/reviews)
Sertifi

Computer Software

13.6%

Hospitality

9.8%

Information Technology and Services

8.3%

Logistics and Supply Chain

5.3%

Marketing and Advertising

5.3%

Other

57.6%

FAQs

## Docusign vs Sertifi FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Docusign vs Sertifi?

Sertifi stands out from Docusign with higher reviewer satisfaction scores across all major dimensions, including overall rating, ease of setup, and quality of support.

| | [Docusign](https://www.g2.com/products/docusign/reviews) | [Sertifi](https://www.g2.com/products/sertifi/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (2,629 reviews) | 4.8/5 (136 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 8.5 | 9.4 |
| Quality of Support score | 8.3 | 9.5 |
| Top Reviewer-Cited Strength | User-friendly and widely trusted for secure, remote document signing | Highly secure, easy to use, and strong payment integration |

### How do the pricing models of Docusign and Sertifi compare?

Sertifi is rated higher than Docusign for value, with a stronger Price/Cost satisfaction score from reviewers.

- **Docusign:** In recent reviews, several reviewers mention that Docusign's pricing is on the higher side, with some noting that essential features are locked behind higher-tier plans.
- **Sertifi:** Reviewers consistently highlight Sertifi as offering strong value, with no significant complaints about cost or value for money.
- **Switching reasons:** Recent reviewers who switched from Docusign to other platforms often cite cost and feature access as primary motivators.

### What are the best alternatives to Docusign and Sertifi?

The top three alternatives to Docusign and Sertifi are PandaDoc, OneSpan Sign, and Xodo Sign.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Docusign](https://www.g2.com/products/docusign/reviews) | 4.5/5 (2,629 reviews) | Mid-Market | Pricing is often cited as high, with some features behind higher tiers | User-friendly, secure, and widely trusted for remote signing |
| [Sertifi](https://www.g2.com/products/sertifi/reviews) | 4.8/5 (136 reviews) | Small-Business | Reviewers highlight strong value and ease of use | Highly secure, easy to use, and strong payment integration |
| [PandaDoc](https://www.g2.com/products/pandadoc/reviews) | 4.7/5 (3,699 reviews) | Small-Business | — | Flexible document workflows and robust template management |
| [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) | 4.7/5 (787 reviews) | Small-Business | — | Strong security and compliance features |
| [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) | 4.8/5 (2,833 reviews) | Small-Business | — | High ease of use and fast document turnaround |

### Which E-Signature features should I prioritize when comparing Docusign and Sertifi?

Buyers comparing Docusign and Sertifi should prioritize ease of setup, quality of support, document signing experience, integration capabilities, and payment processing features.

- **Ease of Setup:** Sertifi scores 9.4, Docusign 8.5.
- **Quality of Support:** Sertifi scores 9.5, Docusign 8.3.
- **Document Signing Experience:** Sertifi scores 9.6 for Ease of Use, Docusign 9.0.
- **Integration Capabilities:** Docusign is frequently mentioned for integrations with Procore (12 all-time mentions) and Greenhouse (7 all-time mentions); Sertifi is highlighted for Salesforce integration in recent reviews.
- **Payment Processing:** Sertifi reviewers consistently highlight secure payment and credit card validation as a key differentiator.

### What are the pros and cons of Docusign vs Sertifi?

Sertifi's headline strength is its high ease of use and secure payment integration, while Docusign is widely trusted and user-friendly for remote document signing.

- **Docusign strengths:** User-friendly interface, trusted brand, secure and efficient remote signing, strong integration options, and robust template management.
- **Docusign trade-offs:** Higher pricing, some essential features locked behind higher-tier plans, and occasional complaints about document organization and recipient experience.
- **Sertifi strengths:** High ease of use, strong payment and credit card validation features, secure document handling, and high reviewer satisfaction with support and setup.
- **Sertifi trade-offs:** Occasional feedback about admin setup complexity and minor issues with document editing and link expiration.

### Is Docusign or Sertifi better for small businesses?

Sertifi is the better fit for small businesses, with a higher share of small-business reviewers and stronger satisfaction scores in that segment.

- **Docusign:** Largest segment is Mid-Market; small-business reviewers appreciate its ease of use but often mention pricing as a concern.
- **Sertifi:** Largest segment is Small-Business; reviewers in this segment consistently highlight ease of use, secure payment processing, and strong support.

### Which E-Signature platform has better integrations?

Docusign is favored for integrations, with more frequent reviewer mentions of third-party tool connections.

- **Docusign:** Procore (12 all-time mentions), Greenhouse (7 all-time mentions), and frequent references to CRM integrations in recent reviews.
- **Sertifi:** Salesforce integration is highlighted in recent reviews as working almost seamlessly for document and payment workflows.

### How do Docusign and Sertifi compare on customer support?

Sertifi materially outperforms Docusign on Quality of Support, with a 1.2-point higher score (9.5 vs 8.3).

- **Docusign:** Reviewers describe generally responsive support but note occasional challenges with advanced features and integration troubleshooting.
- **Sertifi:** Reviewers consistently praise Sertifi's support, citing fast response times and helpful assistance across setup and ongoing use.

### Which is easier to implement, Docusign or Sertifi?

Sertifi is easier to implement than Docusign, with a 0.9-point higher Ease of Setup score (9.4 vs 8.5).

- **Docusign:** Reviewers describe setup as straightforward and accessible, with most able to get started quickly, though some mention a learning curve for advanced features.
- **Sertifi:** Reviewers consistently highlight very easy setup, quick onboarding, and minimal training required for both admins and end users.

### Which product has better Document Signing?

Sertifi is rated higher than Docusign for Document Signing, with stronger scores for ease of use and meeting requirements.

- **Docusign:** Ease of Use 9.0, Meets Requirements 9.1; reviewers highlight secure, remote signing and robust template management.
- **Sertifi:** Ease of Use 9.6, Meets Requirements 9.5; reviewers consistently praise the simplicity and reliability of the signing process, especially for payment-related documents.

Alternatives

**Docusign Alternatives**

 ![OneSpan Sign](https://images.g2crowd.com/uploads/product/hd_favicon/7318cdf66398e7f339bb1f81bcfc3199/onespan-sign.svg "OneSpan Sign")

[
OneSpan Sign
](/products/onespan-sign/reviews)

 ![Xodo Sign](https://images.g2crowd.com/uploads/product/hd_favicon/cf610273d4358b4efe11e0ee970c72f4/xodo-sign.svg "Xodo Sign")

[
Xodo Sign
](/products/xodo-sign/reviews)

 ![Foxit eSign](https://images.g2crowd.com/uploads/product/hd_favicon/3b1ab4f14255702d4daac8733de9b4e2/foxit-esign.svg "Foxit eSign")

[
Foxit eSign
](/products/foxit-esign/reviews)

 ![GetAccept](https://images.g2crowd.com/uploads/product/hd_favicon/e6889f440c0cb205dbd1ef1d76a18c56/getaccept.svg "GetAccept")

[
GetAccept
](/products/getaccept/reviews)

**Sertifi Alternatives**

 ![PandaDoc](https://images.g2crowd.com/uploads/product/hd_favicon/97320b34486db82a48d7af098a34228d/pandadoc.svg "PandaDoc")

[
PandaDoc
](/products/pandadoc/reviews)

 ![SignNow](https://images.g2crowd.com/uploads/product/hd_favicon/e9110e7dc50fa66f6a02736716b9cd22/signnow.svg "SignNow")

[
SignNow
](/products/signnow/reviews)

 ![Adobe Acrobat Sign](https://images.g2crowd.com/uploads/product/hd_favicon/478678941e2cab8a8bf8f98586f19726/adobe-acrobat-sign.svg "Adobe Acrobat Sign")

[
Adobe Acrobat Sign
](/products/adobe-acrobat-sign/reviews)

 ![Dropbox Sign (formerly HelloSign)](https://images.g2crowd.com/uploads/product/hd_favicon/88c5ac8db4249ba699397ad2e83a5593/dropbox-sign-formerly-hellosign.svg "Dropbox Sign (formerly HelloSign)")

[
Dropbox Sign (formerly...
](/products/dropbox-sign-formerly-hellosign/reviews)