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Compare Docusign and Sertifi 
At a Glance
Market Segments
Small-Business (40.1% of reviews)
Mid-Market (41.3% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
No pricing available
Docusign
Star Rating
(2,566)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSertifi
Star Rating
(136)4.8 out of 5
Market Segments
Mid-Market (41.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SertifiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in overall user satisfaction, reflected in its higher G2 Score of 74.7 compared to Sertifi's 52.55. Users appreciate its user-friendly interface, stating, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions."
- According to verified reviews, Docusign has a significant advantage in the number of reviews, with 2,462 compared to Sertifi's 133. This larger volume of feedback suggests a more reliable understanding of user experiences, with many praising Docusign for its comprehensive features that simplify document signing.
- Users say that Sertifi shines in its ease of use and setup, scoring higher in these areas. Reviewers highlight the seamless integration with Salesforce, noting, "I like how easy it is to add signing documents and collect payments," which can be a major plus for businesses already using that platform.
- Reviewers mention that Docusign offers robust compliance features, which is crucial for industries that require strict adherence to regulations. Users appreciate that it complies with CFR Part 11, making it a reliable choice for businesses needing to meet legal standards.
- According to recent user feedback, Sertifi provides valuable features for payment processing, with users noting, "We can create our own forms" and receive helpful feedback on credit card legitimacy. This functionality can significantly streamline transactions for businesses that require payment collection alongside document signing.
- G2 reviewers highlight that while Docusign has a strong presence in the small business market, Sertifi is favored by mid-market companies, which may indicate that Sertifi is better tailored for businesses with specific needs in that segment. Users appreciate Sertifi's ability to close jobs faster without the hassle of printing paperwork, enhancing operational efficiency.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Sertifi
No pricing availableFree Trial
Docusign
Free Trial is available
Sertifi
Free Trial is available
Ratings
Meets Requirements
9.1
2,069
9.5
105
Ease of Use
9.0
2,082
9.6
105
Ease of Setup
8.5
784
9.4
68
Ease of Admin
8.4
699
9.5
69
Quality of Support
8.3
1,561
9.5
91
Has the product been a good partner in doing business?
8.3
680
9.6
69
Product Direction (% positive)
8.6
2,038
9.6
104
Features by Category
Signature Process
9.5
1812
|
Verified
9.6
86
|
Verified
8.9
1689
|
Verified
9.1
71
|
Verified
9.0
1760
|
Verified
9.4
82
|
Verified
8.8
1444
|
Verified
9.0
56
|
Verified
9.0
1683
|
Verified
9.5
71
|
Verified
8.6
1286
|
Verified
9.2
49
|
Verified
8.4
1300
|
Verified
9.4
59
|
Verified
8.9
1642
|
Verified
9.4
74
|
Verified
Agentic AI - E-Signature
7.8
28
Not enough data
7.7
28
Not enough data
7.3
28
Not enough data
7.4
28
Not enough data
7.2
27
Not enough data
7.4
27
Not enough data
Security and Scalability
9.1
1445
|
Verified
9.7
61
|
Verified
9.2
1525
|
Verified
9.7
61
|
Verified
9.0
1279
|
Verified
9.7
49
|
Verified
Platform
8.2
695
|
Verified
9.7
41
|
Verified
8.5
761
|
Verified
9.5
42
|
Verified
8.2
592
|
Verified
9.1
36
|
Verified
8.9
788
|
Verified
9.5
48
|
Verified
8.3
592
|
Verified
9.8
34
|
Verified
Contract Management Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Sertifi are categorized as E-Signature
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sertifi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.5%
Computer Software
13.6%
Hospitality
9.8%
Information Technology and Services
8.3%
Marketing and Advertising
5.3%
Logistics and Supply Chain
5.3%
Other
57.6%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Sertifi has no discussions with answers
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