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# Docusign vs RMail Comparison - What are their main differences?

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DocusignRMail[+ Add Product](#)

Reviews

**Docusign** [

4.5/5(2,903)

](https://www.g2.com/products/docusign/reviews#reviews)

**RMail** [

4.9/5(63)

](https://www.g2.com/products/rmail/reviews#reviews)

Pricing

**Docusign**
Free Trial

**$10.00** 1 User Per Month · Personal

**RMail**
Free Trial

**Free Trial** Per Month · Basic

**Pricing Insights**
from reviews

Time to Implement

**Docusign**
1 month

Based on 261 responses

**RMail**
Not enough reviews yet

Return on Investment

**Docusign**
13 months

Based on 210 responses

**RMail**
Not enough reviews yet

Perceived Cost

**Docusign**
$$$$$

**RMail**
$$$$$

Average Discount

**Docusign**
9%

**RMail**
Not enough reviews yet

Pros & Cons

**Docusign**
[
Ease of Use (75)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1743724&qs=pros-and-cons#reviews)[
Electronic Signing (53)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1745108&qs=pros-and-cons#reviews)[
Expensive (27)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1742640&qs=pros-and-cons#reviews)[
Pricing Issues (17)
](https://www.g2.com/products/docusign/reviews?filters%5Bsentiment_snippet%5D=1742432&qs=pros-and-cons#reviews)

**RMail**
[
Ease of Use (1)
](https://www.g2.com/products/rmail/reviews?filters%5Bsentiment_snippet%5D=1528047&qs=pros-and-cons#reviews)[
Confusing (1)
](https://www.g2.com/products/rmail/reviews?filters%5Bsentiment_snippet%5D=1528030&qs=pros-and-cons#reviews)[
Email Issues (1)
](https://www.g2.com/products/rmail/reviews?filters%5Bsentiment_snippet%5D=1528068&qs=pros-and-cons#reviews)

Integrations

**Docusign**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-portal.jpg "Product Avatar Image")

Azure Portal

](https://www.g2.com/products/azure-portal/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_648dde46457d881752db10d9c92d2cd1/bamboohr.png "Product Avatar Image")

BambooHR

](https://www.g2.com/products/bamboohr/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_350a4f99a123cce7aba94457fd131450/conga-composer.png "Product Avatar Image")

Conga Composer

](https://www.g2.com/products/conga-composer/reviews)[
View all
](https://www.g2.com/products/docusign/integrations)

**RMail**
Not enough data

Screenshots

**Docusign**
 ![Docusign screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1811908/Process-Illustration---Dark-Theme.png)

**RMail**
 ![RMail screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/190610/Encrypt.jpg)

Ratings

Meets Requirements

**Docusign**

9.1

9.12,208

**RMail**

9.5

9.525

Ease of Use

**Docusign**

9.0

9.02,230

**RMail**

9.7

9.725

Ease of Setup

**Docusign**

8.6

8.6911

**RMail**

9.7

9.76

Ease of Admin

**Docusign**

8.4

8.4765

**RMail**

9.7

9.76

Quality of Support

**Docusign**

8.3

8.31,666

**RMail**

9.7

9.725

Has the product been a good partner in doing business?

**Docusign**

8.4

8.4746

**RMail**

9.4

9.46

Product Direction (% positive)

**Docusign**

8.6

8.62,148

**RMail**

10.0

10.021

Features

E-Signature[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.9

2,194

Not enough data

Signature Process

Document Signing

9.5(won by default)

1952

|

Verified

Not enough data

Reminders and Expirations

8.9(won by default)

1718

|

Verified

Not enough data

Sign-In Process

9.0(won by default)

1786

|

Verified

Not enough data

Mobile Signatures

8.8(won by default)

1474

|

Verified

Not enough data

Signature Workflow

9.0(won by default)

1742

|

Verified

Not enough data

Bulk Digital Signatures 

8.6(won by default)

1301

|

Verified

Not enough data

Reporting

8.4(won by default)

1308

|

Verified

Not enough data

Signature Document Creation

8.9(won by default)

1663

|

Verified

Not enough data

Multi-Party Signing

9.2(won by default)

32

Not enough data

Electronic Signature

10.0(won by default)

67

Not enough data

Agentic AI - E-Signature

Autonomous Task Execution

8.1(won by default)

32

Not enough data

Cross-system Integration

8.2(won by default)

37

Not enough data

Adaptive Learning

7.5(won by default)

32

Not enough data

Natural Language Interaction

7.5(won by default)

33

Not enough data

Proactive Assistance

7.4(won by default)

32

Not enough data

Decision Making

7.6(won by default)

31

Not enough data

Third-Party Integrations

8.7(won by default)

9

Not enough data

Multi-Language

Not enough data

Not enough data

Security and Scalability

Regulatory Compliance

9.1(won by default)

1457

|

Verified

Not enough data

Signature History and Audit

9.2(won by default)

1548

|

Verified

Not enough data

Enterprise Scalability

9.0(won by default)

1290

|

Verified

Not enough data

Platform

Custom Branding

8.2(won by default)

694

|

Verified

Not enough data

User, Role, and Access Management

8.5(won by default)

761

|

Verified

Not enough data

Internationalization

8.2(won by default)

591

|

Verified

Not enough data

Performance and Reliability

8.9(won by default)

790

|

Verified

Not enough data

Integration APIs

8.3(won by default)

593

|

Verified

Not enough data

Email Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Expiration Management

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Additional Functionality

File Sharing

9.1(won by default)

9

Not enough data

Approval Process Control

9.3(won by default)

9

Not enough data

Alerts/Notifications

8.6(won by default)

19

Not enough data

Authentication

8.1(won by default)

12

Not enough data

Data Security

9.9(won by default)

18

Not enough data

Reminders

8.8(won by default)

12

Not enough data

Access Controls/Permissions

10.0(won by default)

5

Not enough data

Audit Trail

9.7(won by default)

11

Not enough data

Activity Dashboard

9.0(won by default)

5

Not enough data

Signature Capture

9.0(won by default)

5

Not enough data

Drag & Drop

10.0(won by default)

5

Not enough data

Team Collaboration

10.0(won by default)

5

Not enough data

Status Tracking

9.8(won by default)

37

Not enough data

Customizable Fields

7.5(won by default)

8

Not enough data

Real-Time Data

10.0(won by default)

6

Not enough data

Secure Data Storage

9.7(won by default)

6

Not enough data

Customizable Templates

8.7(won by default)

5

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Document Conversion

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Searchable Database

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Age Verification

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Waiver Kiosk

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Photo Capture

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

10.0

6

Platform

User Authorization - HIPAA Compliant Messaging

Not enough data

10.0(won by default)

5

Compliant Emailing - HIPAA Compliant Messaging

Not enough data

10.0(won by default)

5

HIPAA Compliance - HIPAA Compliant Messaging

Not enough data

10.0(won by default)

5

Operating Systems - HIPAA Compliant Messaging

Not enough data

10.0(won by default)

5

Compliant Texting - HIPAA Compliant Messaging

Not enough data

Not enough data

Clinical Communication - HIPAA Compliance

Not enough data

Not enough data

Message Lifespan - HIPAA Compliant Messaging

Not enough data

Not enough data

Workflow Enhancement - HIPAA Compliant Messaging

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Secure Email Gateway[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

Not enough data

9.7

9

Functionality

Anti-Spam

Not enough data

9.8(won by default)

8

Anti-Malware

Not enough data

9.5(won by default)

7

Anti-Phishing

Not enough data

9.8(won by default)

8

SURLB/URIBL Filtering

Not enough data

9.8(won by default)

8

Quarantine

Not enough data

9.8(won by default)

7

Outbound Email Monitoring

Not enough data

9.8(won by default)

9

Advanced Threat Intelligence/Protection

Not enough data

9.8(won by default)

8

Archiving

Not enough data

9.5(won by default)

7

Reporting

Not enough data

9.8(won by default)

8

On-prem deployment

Not enough data

9.7(won by default)

6

Email Attachment Protection

Not enough data

Not enough data

Phishing Protection

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Agentic AI - Secure Email Gateway

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Allow/Block List

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Search

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Spam Detection

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

E-Signature APIs[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

8.7

12

Not enough data

Functionality

Ease Of Integration

9.1(won by default)

9

Not enough data

API Call Speed

9.2(won by default)

8

Not enough data

Breadth Of Functionality

8.3(won by default)

6

Not enough data

Support

Professional Support

8.3(won by default)

7

Not enough data

Community Support

8.3(won by default)

7

Not enough data

Documentation

8.6(won by default)

7

Not enough data

Show 4 feature categories with incomplete data

Email Security[Hide 32 FeaturesShow 32 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Phishing Protection

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Domain Check

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Anomaly/Malware Detection

Not enough data

Not enough data

SURLB/URIBL Filtering

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

For MSPs

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Spam Quarantine

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Leak Prevention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Spam Analysis

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

Email Filtering

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Email Encryption[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Encryption Techniques - Email Encryption

Encryption Algorithms

Not enough data

Not enough data

Transport Encryption

Not enough data

Not enough data

End-to-End Encryption

Not enough data

Not enough data

Authentication, Verification, and Access Controls - Email Encryption

Revocation Mechanisms

Not enough data

Not enough data

Access Controls

Not enough data

Not enough data

Digital Signatures

Not enough data

Not enough data

Certificate Authorities

Not enough data

Not enough data

Security Enhancements and Auditing - Email Encryption

Malware Scanning

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Audit Trails

Not enough data

Not enough data

Data Loss Prevention (DLP)

Not enough data

Not enough data

Integration, Compatibility, and Usability - Email Encryption

User-Friendly Interfaces

Not enough data

Not enough data

APIs and SDKs

Not enough data

Not enough data

Email Client Integration

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Google Workspace Office Tools[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Google Workspace Office Tools

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Docusign](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign.svg "Docusign")](https://www.g2.com/products/docusign/reviews)

Docusign

Small-Business(50 or fewer emp.)

40.6%

Mid-Market(51-1000 emp.)

37.0%

Enterprise(\> 1000 emp.)

22.4%

[![RMail](https://images.g2crowd.com/uploads/product/hd_favicon/1112e2b2f25a57b6bcd30eaef75530c4/rmail.svg "RMail")](https://www.g2.com/products/rmail/reviews)

RMail

Small-Business(50 or fewer emp.)

63.2%

Mid-Market(51-1000 emp.)

26.3%

Enterprise(\> 1000 emp.)

10.5%

Small-Business

(50 or fewer emp.)

40.6%

63.2%

Mid-Market

(51-1000 emp.)

37.0%

26.3%

Enterprise

(\> 1000 emp.)

22.4%

10.5%

Reviewers' Industry

[![Docusign](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign.svg "Docusign")](https://www.g2.com/products/docusign/reviews)
Docusign

Real Estate

9.1%

Computer Software

9.1%

Information Technology and Services

8.3%

Financial Services

5.4%

Marketing and Advertising

4.8%

Other

63.3%

[![RMail](https://images.g2crowd.com/uploads/product/hd_favicon/1112e2b2f25a57b6bcd30eaef75530c4/rmail.svg "RMail")](https://www.g2.com/products/rmail/reviews)
RMail

Information Technology and Services

13.8%

Hospital & Health Care

6.9%

Real Estate

6.9%

Financial Services

5.2%

Management Consulting

5.2%

Other

62.1%

Alternatives

**Docusign Alternatives**

 ![OneSpan Sign](https://images.g2crowd.com/uploads/product/hd_favicon/7318cdf66398e7f339bb1f81bcfc3199/onespan-sign.svg "OneSpan Sign")

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OneSpan Sign
](/products/onespan-sign/reviews)

 ![Xodo Sign](https://images.g2crowd.com/uploads/product/hd_favicon/cf610273d4358b4efe11e0ee970c72f4/xodo-sign.svg "Xodo Sign")

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Xodo Sign
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 ![Foxit eSign](https://images.g2crowd.com/uploads/product/hd_favicon/3b1ab4f14255702d4daac8733de9b4e2/foxit-esign.svg "Foxit eSign")

[
Foxit eSign
](/products/foxit-esign/reviews)

 ![GetAccept](https://images.g2crowd.com/uploads/product/hd_favicon/e6889f440c0cb205dbd1ef1d76a18c56/getaccept.svg "GetAccept")

[
GetAccept
](/products/getaccept/reviews)

**RMail Alternatives**

 ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox")

[
Paubox
](/products/paubox/reviews)

 ![Virtru Email Encryption](https://images.g2crowd.com/uploads/product/hd_favicon/9566ba6338388ab7e15b634d2d6fc7ba/virtru-email-encryption.svg "Virtru Email Encryption")

[
Virtru Email Encryption
](/products/virtru-email-encryption/reviews)

 ![Proofpoint Core Email Protection](https://images.g2crowd.com/uploads/product/hd_favicon/8adf2eedd5616a9f5e200c4520f6d30d/proofpoint-core-email-protection.svg "Proofpoint Core Email Protection")

[
Proofpoint Core Email...
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 ![Proton Mail For Business](https://images.g2crowd.com/uploads/product/hd_favicon/6c8d4c91d224d6507925ed8ec766788c/proton-mail-for-business.svg "Proton Mail For Business")

[
Proton Mail For Business
](/products/proton-mail-for-business/reviews)

## Docusign vs RMail

When assessing the two solutions, reviewers found RMail easier to use, set up, and administer. Reviewers also preferred doing business with RMail overall.

- Reviewers felt that RMail meets the needs of their business better than Docusign.
- When comparing quality of ongoing product support, reviewers felt that RMail is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of RMail over Docusign.