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At a Glance
Market Segments
Small-Business (40.1% of reviews)
Small-Business (39.7% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial 1 Trial License
Docusign
Star Rating
(2,546)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansProgress ShareFile
Star Rating
(1,469)4.1 out of 5
Market Segments
Small-Business (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Trial License
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in the "Document Signing" feature with a score of 9.5, highlighting its intuitive interface and seamless signing process, while ShareFile, with a score of 9.2, is noted for its robust "Bulk Digital Signatures" capability, making it easier for users to manage multiple signatures efficiently.
- Reviewers mention that Docusign's "Signature Workflow" is highly rated at 9.0, allowing for customizable signing processes, whereas ShareFile's "Reporting" feature, scoring 8.9, is praised for providing detailed insights into document activity, which is essential for compliance tracking.
- G2 users indicate that Docusign's "Mobile Signatures" feature, rated at 8.8, offers a superior mobile experience, enabling users to sign documents on-the-go, while ShareFile's mobile app, rated at 8.4, is seen as functional but less user-friendly in comparison.
- Users on G2 report that Docusign's "Quality of Support" is rated at 8.4, with many reviewers appreciating the responsive customer service, while ShareFile's support, rated slightly lower at 8.2, has received mixed reviews regarding response times and issue resolution.
- Reviewers mention that Docusign's "Ease of Use" is rated at 9.0, making it a preferred choice for small businesses looking for straightforward document management, while ShareFile, with a score of 8.5, is noted for its comprehensive features that may require a steeper learning curve for new users.
- Users say that Docusign's "Signature Document Creation" feature, rated at 8.9, is highly efficient, allowing users to create templates easily, while ShareFile's "Document Assembly" feature, rated at 9.0, is highlighted for its advanced capabilities in creating complex documents, appealing to users with more intricate needs.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Progress ShareFile
FREE TRIAL
Free Trial
1 Trial License
Try ShareFile Premium free for 30 days.
- All ShareFile PREMIUM Features Included in Trial
Free Trial
Docusign
Free Trial is available
Progress ShareFile
Free Trial is available
Ratings
Meets Requirements
9.1
2,052
8.7
1,231
Ease of Use
9.0
2,065
8.5
1,232
Ease of Setup
8.4
768
8.5
457
Ease of Admin
8.4
689
8.5
438
Quality of Support
8.3
1,547
8.2
1,019
Has the product been a good partner in doing business?
8.3
670
8.6
419
Product Direction (% positive)
8.6
2,021
7.6
1,198
Features by Category
Signature Process
9.5
1797
|
Verified
9.2
191
8.9
1684
|
Verified
8.8
166
9.0
1755
|
Verified
8.9
186
8.8
1438
|
Verified
8.4
123
9.0
1676
|
Verified
8.9
178
8.6
1282
|
Verified
8.9
92
8.4
1297
|
Verified
8.7
134
8.9
1634
|
Verified
8.8
175
Agentic AI - E-Signature
7.6
26
Not enough data
7.6
26
Not enough data
7.2
26
Not enough data
7.2
26
Not enough data
7.2
25
Not enough data
7.2
25
Not enough data
Security and Scalability
9.1
1438
|
Verified
9.2
139
9.2
1521
|
Verified
9.2
156
9.0
1277
|
Verified
8.9
105
Platform
8.2
693
|
Verified
8.4
87
8.5
758
|
Verified
8.5
96
8.2
591
|
Verified
8.2
62
8.9
783
|
Verified
9.0
107
8.3
591
|
Verified
8.4
60
File Management
Not enough data
8.5
607
Not enough data
8.5
716
Not enough data
8.7
722
Not enough data
8.2
654
Not enough data
8.1
473
Agentic AI - Cloud Content Collaboration
Not enough data
6.1
6
Not enough data
5.6
6
Not enough data
6.1
6
Collaboration
Not enough data
8.6
618
Not enough data
9.0
751
Not enough data
7.9
528
Not enough data
8.2
546
Administration
Not enough data
8.6
517
Not enough data
8.6
493
Not enough data
8.5
455
Not enough data
8.8
501
Not enough data
8.5
428
Not enough data
9.1
534
Platform
Not enough data
8.6
271
Not enough data
8.3
220
Not enough data
8.3
201
Not enough data
8.2
158
Setup
Not enough data
8.2
22
Not enough data
8.9
22
Not enough data
8.0
22
Not enough data
8.6
23
Management
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.1
22
Generative AI
Not enough data
6.8
18
Agentic AI - Workflow Management
Not enough data
4.3
5
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
6.3
5
Communication
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Goal Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
8.3
8
Not enough data
9.6
8
Content Planning
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
Feature Not Available
Marketing Campaign Performance
Not enough data
8.5
8
Not enough data
7.9
8
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
8.5
8
Not enough data
9.2
8
Management
Not enough data
8.9
79
Not enough data
8.6
73
Not enough data
Feature Not Available
Not enough data
8.5
76
Functionality
Not enough data
8.8
77
Not enough data
8.1
58
Not enough data
8.6
73
Not enough data
8.2
66
Security
Not enough data
9.0
72
Not enough data
9.0
74
Not enough data
8.8
76
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
13
Not enough data
8.8
13
Not enough data
Feature Not Available
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
8.8
13
Not enough data
7.6
12
Not enough data
9.2
11
Not enough data
8.8
11
Not enough data
9.2
12
Not enough data
8.7
13
Not enough data
8.6
12
Workflow
Not enough data
8.1
13
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
8.9
11
Not enough data
9.2
11
Platform
Not enough data
8.8
11
Not enough data
9.0
13
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.1
11
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Progress ShareFile are categorized as E-Signature
Unique Categories
Progress ShareFile is categorized as File Transfer Protocol (FTP), Marketing Calendar, Objectives and Key Results (OKR), Workflow Management, Cloud Content Collaboration, and Enterprise Content Management (ECM)
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Progress ShareFile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.3%
Marketing and Advertising
4.9%
Other
63.4%
Accounting
10.1%
Information Technology and Services
7.7%
Financial Services
6.6%
Hospital & Health Care
5.7%
Insurance
3.9%
Other
66.0%
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Is there a file size limit on uploading or sending files?
2 Comments
AH
Not to my knowledge. We've sent many many files of all sizes, and many of them very large, in the 100++++ MB's with no issues.Read more
How does ShareFile send large files through email?
2 Comments
AH
With microsoft outlook, you can add the ShareFile button to your e-mail. To send a file securely, attached the file, click the ShareFile button and it...Read more
Is ShareFile secure?
2 Comments
AH
Yes it is. You can share whole folders or select just one or more files to share with those not added to the folder.Read more
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