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Compare Docusign and Lightico 
Featured Products
At a Glance
Market Segments
Small-Business (40.1% of reviews)
Enterprise (60.6% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Custom
Docusign
Star Rating
(2,554)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansLightico
Star Rating
(369)4.8 out of 5
Market Segments
Enterprise (60.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Custom
Learn more about LighticoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in overall user satisfaction, reflected in its higher G2 Score of 74.7 compared to Lightico's 52.87. Users appreciate its user-friendly interface, stating, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions."
- According to verified reviews, Docusign has a significant advantage in the number of reviews, with 2,462 compared to Lightico's 322. This suggests a broader user base and more reliable feedback, giving potential buyers confidence in Docusign's capabilities.
- Users say that Lightico shines in ease of use, with a perfect score in this area. Reviewers highlight its "simple to use navigation" and "helpful tips at the side of the system," making it a strong contender for those prioritizing a straightforward user experience.
- Reviewers mention that Docusign offers robust features for document signing, scoring highly in areas like regulatory compliance and signature workflows. Users appreciate its compliance with CFR Part 11, which is crucial for industries requiring strict adherence to regulations.
- G2 reviewers highlight that Lightico provides excellent support, with a high score in quality of support. Users have noted that it is "super easy to use for both the person sending documents and for the one accessing them to sign," indicating a strong focus on customer experience.
- According to recent feedback, Docusign's implementation process is praised for its efficiency, with users noting that it "makes it easier to sign documents with clients." This suggests that Docusign may be better suited for businesses looking for a quick and effective setup.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Lightico
Volume Based Pricing
Custom
Unlimited eSign 'envelopes' and unlimited agents. Pay for the number of sessions you use and send as many forms, eSignatures, collect documents, ID as you want in a 7 day period. Get a custom quote based on the number of sessions - regardless of documents/eSignatures.
- eSignature
- eForms
- Document Collection
Free Trial
Docusign
Free Trial is available
Lightico
Free Trial is available
Ratings
Meets Requirements
9.1
2,062
9.5
222
Ease of Use
9.0
2,075
9.5
220
Ease of Setup
8.5
777
9.1
36
Ease of Admin
8.4
697
9.1
34
Quality of Support
8.3
1,554
9.4
200
Has the product been a good partner in doing business?
8.3
678
9.5
37
Product Direction (% positive)
8.6
2,031
9.0
196
Features by Category
Signature Process
9.5
1806
|
Verified
9.6
150
|
Verified
8.9
1686
|
Verified
9.4
116
|
Verified
9.0
1758
|
Verified
9.6
150
|
Verified
8.8
1441
|
Verified
9.4
148
|
Verified
9.0
1680
|
Verified
9.5
130
|
Verified
8.6
1285
|
Verified
9.6
87
|
Verified
8.4
1298
|
Verified
9.5
106
|
Verified
8.9
1640
|
Verified
9.5
118
|
Verified
Agentic AI - E-Signature
7.7
27
Not enough data
7.6
27
Not enough data
7.2
27
Not enough data
7.3
27
Not enough data
7.1
26
Not enough data
7.3
26
Not enough data
Security and Scalability
9.1
1441
|
Verified
9.5
138
|
Verified
9.2
1522
|
Verified
9.5
122
|
Verified
9.0
1278
|
Verified
9.6
107
|
Verified
Platform
8.2
695
|
Verified
9.4
26
|
Verified
8.5
760
|
Verified
9.6
25
|
Verified
8.2
592
|
Verified
9.4
22
|
Verified
8.9
785
|
Verified
9.4
31
|
Verified
8.3
592
|
Verified
9.5
18
|
Verified
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Lightico are categorized as E-Signature
Unique Categories
Lightico is categorized as Genesys AppFoundry Marketplace, Identity Verification, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lightico
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.5%
Telecommunications
52.2%
Financial Services
9.9%
Banking
5.0%
Automotive
5.0%
Insurance
4.7%
Other
23.3%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
what is the best way to get around the cookies issue?
1 Comment
JL
Jack - Great question. In case of cookie issues, please have the customer 'enable' cookies in their browser. They can to this by entering their default...Read more
Is there any hope to expand to other comapnies with lightico?
1 Comment
JL
Thanks Kane for the question. YES. We currently work with more than 300 large enterprises to simplify their customer interactions. We help them streamline...Read more
How often will Lightico be updated with any fixes?
1 Comment
Official Response from Lightico
Hi Katie,
Thank you for your feedback. On this, there are a few solutions depending on how your account was deployed and I would like to suggest contacting...Read more
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