# Docusign vs Icertis Contract Management Software Comparison --- ## AI Generated Summary - **G2 reviewers report** that Docusign excels in user-friendliness, with many users highlighting its simplicity and ease of use for contract management. One user mentioned, "We use Docusign for all of our contract documents - it is simple and easy to use," which reflects the platform's intuitive design. - **Users say** that Docusign's quick implementation process is a significant advantage, allowing teams to start using the software almost immediately. Reviewers appreciate the convenience of obtaining signatures without the need for in-person meetings, stating, "It is super convenient to use instead of meeting with the vendor." - **According to verified reviews** , Icertis Contract Management Software shines in its robust security features, with users praising its secure data transfer capabilities. One user noted, "I like mostly for data transfer from intranet to internet by using SSL certificates. It's very secure for security perspective," indicating a strong focus on data protection. - **Reviewers mention** that while Docusign has a higher overall satisfaction rating, Icertis offers a specialized approach to contract lifecycle management, which some users find beneficial for complex contract needs. Users appreciate its cloud-based platform, which helps manage contracts more effectively. - **G2 reviewers highlight** that Docusign's ease of setup is a strong point, with many users finding the onboarding process straightforward. In contrast, Icertis users have reported some challenges with setup, indicating that Docusign may be a better fit for teams looking for a quick start. - **Users say** that both platforms provide good support, but Icertis has a slight edge in quality of support ratings. Reviewers have noted that Icertis is a good partner in business, with a score reflecting positive experiences, while Docusign's support is also appreciated but slightly less favorable. | | Docusign | Icertis Contract Management Software | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | | **Total Reviews** | 2,629 | 81 | | **Largest Market Segment** | Small-Business (40.1% of reviews) | Enterprise (79.7% of reviews) | | **Entry Level Price** | $10.00 1 User Per Month | No pricing available | --- ## Top Pros & Cons ### Docusign Pros: - Ease of Use (66 reviews) - Electronic Signing (48 reviews) Cons: - Expensive (23 reviews) - Pricing Issues (16 reviews) ### Icertis Contract Management Software **Not enough data** --- ## Ratings Comparison | Rating | Docusign | Icertis Contract Management Software | |---|---|---| | **Meets Requirements** | 9.1 (2099 reviews) | 8.4 (62 reviews) | | **Ease of Use** | 9.0 (2118 reviews) | 8.0 (61 reviews) | | **Ease of Setup** | 8.5 (816 reviews) | 7.6 (35 reviews) | | **Ease of Admin** | 8.4 (724 reviews) | 8.0 (35 reviews) | | **Quality of Support** | 8.3 (1583 reviews) | 8.4 (60 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (707 reviews) | 8.7 (37 reviews) | | **Product Direction (% positive)** | 8.6 (2062 reviews) | 8.6 (59 reviews) | --- ## Pricing ### Docusign #### Entry-Level Pricing Plan: Personal Price: $10.00 1 User Per Month Description: Built for Personal Use Key Features: - Send documents for eSignature: 5/month - Single user only [Browse all 5 editions](https://www.g2.com/products/docusign/pricing) #### Free Trial Yes ### Icertis Contract Management Software #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### E-Signature | Product | Score | Reviews | |---|---|---| | **Docusign** | 8.4/10 | 1966 | | **Icertis Contract Management Software** | N/A | N/A | #### Signature Process | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Document Signing** | 9.5 (1847 reviews) ✓ Verified | Not enough data | | **Reminders and Expirations** | 8.9 (1699 reviews) ✓ Verified | Not enough data | | **Sign-In Process** | 9.0 (1769 reviews) ✓ Verified | Not enough data | | **Mobile Signatures** | 8.8 (1455 reviews) ✓ Verified | Not enough data | | **Signature Workflow** | 9.0 (1700 reviews) ✓ Verified | Not enough data | | **Bulk Digital Signatures ** | 8.6 (1292 reviews) ✓ Verified | Not enough data | | **Reporting** | 8.4 (1303 reviews) ✓ Verified | Not enough data | | **Signature Document Creation** | 8.9 (1648 reviews) ✓ Verified | Not enough data | | **Multi-Party Signing** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | #### Agentic AI - E-Signature | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Autonomous Task Execution** | 7.9 (30 reviews) | Not enough data | | **Cross-system Integration** | 7.8 (31 reviews) | Not enough data | | **Adaptive Learning** | 7.3 (30 reviews) | Not enough data | | **Natural Language Interaction** | 7.4 (29 reviews) | Not enough data | | **Proactive Assistance** | 7.2 (28 reviews) | Not enough data | | **Decision Making** | 7.4 (28 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Security and Scalability | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Regulatory Compliance** | 9.1 (1447 reviews) ✓ Verified | Not enough data | | **Signature History and Audit** | 9.2 (1530 reviews) ✓ Verified | Not enough data | | **Enterprise Scalability** | 9.0 (1282 reviews) ✓ Verified | Not enough data | #### Platform | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Custom Branding** | 8.2 (695 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 8.5 (761 reviews) ✓ Verified | Not enough data | | **Internationalization** | 8.2 (592 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 8.9 (790 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 8.3 (593 reviews) ✓ Verified | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Renewal Management** | Not enough data | Not enough data | | **Registration Management** | Not enough data | Not enough data | | **Event Management** | Not enough data | Not enough data | | **Marketing Management** | Not enough data | Not enough data | | **Expiration Management** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Video Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **File Sharing** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Authentication** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Signature Capture** | Not enough data | Not enough data | | **Document Conversion** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Team Collaboration** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Searchable Database** | Not enough data | Not enough data | | **QR Codes** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Age Verification** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Waiver Kiosk** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Photo Capture** | Not enough data | Not enough data | | **Conditional Logic** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | ### Contract Management | Product | Score | Reviews | |---|---|---| | **Docusign** | N/A | N/A | | **Icertis Contract Management Software** | 8.2/10 | 56 | #### Contract Management Platform Features | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Contract Creation** | Not enough data | 8.6 (46 reviews) ✓ Verified | | **Customizable Templates** | Not enough data | 8.3 (44 reviews) ✓ Verified | | **Contract Editing** | Not enough data | 8.1 (44 reviews) ✓ Verified | | **Contract Attachments** | Not enough data | 8.2 (46 reviews) ✓ Verified | | **Contract Collaboration** | Not enough data | 7.9 (42 reviews) ✓ Verified | | **Approval Process** | Not enough data | 8.4 (47 reviews) ✓ Verified | | **Notifications & Reminders** | Not enough data | 8.0 (47 reviews) ✓ Verified | | **Contract Database** | Not enough data | 8.7 (46 reviews) ✓ Verified | | **Integrations / APIs** | Not enough data | 8.5 (34 reviews) ✓ Verified | | **Reporting & Dashboards** | Not enough data | 7.7 (43 reviews) ✓ Verified | | **Government Contracts** | Not enough data | Not enough data | | **Specialty Contracts** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Generative AI | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Contract Management | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Additional Functionality | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Reporting/Analytics** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Full Text Search** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Digital Signature** | Not enough data | Not enough data | | **Contract Drafting** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Sell Side (Customers)** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Renewal Management** | Not enough data | Not enough data | | **Annotations** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Contract Negotiation** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **AI Redlining** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Completion Tracking** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Document Review** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Buy Side (Suppliers)** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | ### Contract Analytics | Product | Score | Reviews | |---|---|---| | **Docusign** | N/A | N/A | | **Icertis Contract Management Software** | N/A | N/A | #### Platform Basics | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Data Extraction** | Not enough data | Not enough data | | **Contract Comparisons** | Not enough data | Not enough data | #### Artificial Intelligence Capabilities | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Text Analytics** | Not enough data | Not enough data | | **NLP** | Not enough data | Not enough data | | **OCR** | Not enough data | Not enough data | #### Contract Data | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Data Import** | Not enough data | Not enough data | | **Data Export** | Not enough data | Not enough data | | **Custom Reporting** | Not enough data | Not enough data | | **Clause Identification and Mapping** | Not enough data | Not enough data | #### Generative AI | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Contract Lifecycle Management (CLM) | Product | Score | Reviews | |---|---|---| | **Docusign** | N/A | N/A | | **Icertis Contract Management Software** | N/A | N/A | #### Contract Creation & Management | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Contract Creation** | Not enough data | Not enough data | | **Contract Templates** | Not enough data | Not enough data | | **Contract Editing** | Not enough data | Not enough data | | **Contract Attachments** | Not enough data | Not enough data | #### Collaboration | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Contract Collaboration** | Not enough data | Not enough data | | **Approval Process** | Not enough data | Not enough data | #### Other Platform Features | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Notifications & Reminders** | Not enough data | Not enough data | | **Contract Database** | Not enough data | Not enough data | | **Contract Compliance** | Not enough data | Not enough data | | **Integrations / APIs** | Not enough data | Not enough data | | **E-Signature** | Not enough data | Not enough data | #### Contract Data | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Reporting & Dashboards** | Not enough data | Not enough data | | **Advanced Contract Analytics** | Not enough data | Not enough data | #### Generative AI | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Contract Lifecycle Management (CLM) | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### E-Signature APIs | Product | Score | Reviews | |---|---|---| | **Docusign** | 8.7/10 | 8 | | **Icertis Contract Management Software** | N/A | N/A | #### Functionality | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Ease Of Integration** | 8.8 (7 reviews) | Not enough data | | **API Call Speed** | 8.9 (6 reviews) | Not enough data | | **Breadth Of Functionality** | 8.3 (6 reviews) | Not enough data | #### Support | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Professional Support** | 8.1 (6 reviews) | Not enough data | | **Community Support** | 8.3 (7 reviews) | Not enough data | | **Documentation** | 8.6 (7 reviews) | Not enough data | ### Google Workspace Office Tools | Product | Score | Reviews | |---|---|---| | **Docusign** | N/A | N/A | | **Icertis Contract Management Software** | N/A | N/A | #### Agentic AI - Google Workspace Office Tools | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Docusign** | N/A | N/A | | **Icertis Contract Management Software** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Docusign | Icertis Contract Management Software | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [SAP Store Software](https://www.g2.com/categories/sap-store) **Unique to Docusign (3):** [E-Signature Software](https://www.g2.com/categories/e-signature), [E-Signature APIs Software](https://www.g2.com/categories/e-signature-apis), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools) **Unique to Icertis Contract Management Software (3):** [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Docusign | Icertis Contract Management Software | |---|---|---| | **Small-Business** | 40.1% | 10.8% | | **Mid-Market** | 37.5% | 9.5% | | **Enterprise** | 22.4% | 79.7% | ### By Industry #### Docusign - **Real Estate:** 9.4% - **Computer Software:** 9.0% - **Information Technology and Services:** 8.0% - **Financial Services:** 5.2% - **Marketing and Advertising:** 4.9% - **Internet:** 3.9% - **Insurance:** 3.4% - **Construction:** 3.2% - **Hospital & Health Care:** 2.7% - **Accounting:** 2.5% - **Other:** 47.9% #### Icertis Contract Management Software - **Food & Beverages:** 21.6% - **Information Technology and Services:** 16.2% - **Computer Software:** 9.5% - **Pharmaceuticals:** 4.1% - **Electrical/Electronic Manufacturing:** 2.7% - **Airlines/Aviation:** 2.7% - **Telecommunications:** 2.7% - **Aviation & Aerospace:** 2.7% - **Real Estate:** 2.7% - **Banking:** 2.7% - **Other:** 32.4% --- ## Alternatives ### Alternatives to Docusign - [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (787 reviews) - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2833 reviews) - [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) — 4.6/5 stars (1480 reviews) - [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1267 reviews) - [Lumin for G Suite](https://www.g2.com/products/lumin-for-g-suite/reviews) — 4.5/5 stars (803 reviews) - [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) — 4.8/5 stars (416 reviews) - [DocHub](https://www.g2.com/products/dochub/reviews) — 4.6/5 stars (281 reviews) - [Conga Sign](https://www.g2.com/products/conga-sign/reviews) — 4.3/5 stars (42 reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5348 reviews) - [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5258 reviews) ### Alternatives to Icertis Contract Management Software - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (620 reviews) - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (507 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (438 reviews) - [Sirion CLM](https://www.g2.com/products/sirion-clm/reviews) — 4.5/5 stars (65 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (792 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3738 reviews) - [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (312 reviews) - [Agiloft Contract Management Suite](https://www.g2.com/products/agiloft-agiloft-contract-management-suite/reviews) — 4.5/5 stars (107 reviews) - [Gatekeeper](https://www.g2.com/products/gatekeeper/reviews) — 4.5/5 stars (91 reviews) - [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews) --- ## Top Discussions ### Docusign - Title: [What is the difference between an electronic signature and a digital signature?](https://www.g2.com/discussions/electronic-vs-digital-signature) — 5 comments, 3 upvotes *(includes official response)* > **Top comment:** "Electronic signatures, e-signatures, are a broad category of methods for signing a record or a document. A digital signature is a type of e-signature that..." - Title: [Is there a trial or free download available?](https://www.g2.com/discussions/is-there-a-trial-or-free-download-available-b4ebc09e-c145-453f-9e10-89b0fbc8340f) — 4 comments, 1 upvote > **Top comment:** "There is a 30-day free trial available. " - Title: [how to docusign a pdf](https://www.g2.com/discussions/how-to-docusign-a-pdf) — 3 comments > **Top comment:** "Docusign has some nice web and mobile features for using e-signature" - Title: [What is DocuSign used for?](https://www.g2.com/discussions/docusign-what-is-docusign-used-for) — 2 comments > **Top comment:** "best for signing documents, new employees and more" - Title: [Is DocuSign free with Google Workspace?](https://www.g2.com/discussions/is-docusign-free-with-google-workspace) — 2 comments > **Top comment:** "Yes " ### Icertis Contract Management Software - Title: [How much does Icertis cost?](https://www.g2.com/discussions/how-much-does-icertis-cost) — 1 comment > **Top comment:** "€550 per user per year" - Title: [What is the best contract management software?](https://www.g2.com/discussions/icertis-contract-management-software-what-is-the-best-contract-management-software) — 1 comment *(includes official response)* > **Top comment:** "Icertis Contract Intelligence is the best contract management software. The world’s most iconic brands and disruptive innovators trust Icertis with more than..." - Title: [What does Icertis do?](https://www.g2.com/discussions/what-does-icertis-do) — 1 comment > **Top comment:** "Is a software company that serves in the field of contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI)..." - Title: [How anyone deployed separately with and without AI tools? How was the experience with each?](https://www.g2.com/discussions/how-anyone-deployed-separately-with-and-without-ai-tools-how-was-the-experience-with-each) — 1 comment, 1 upvote > **Top comment:** "Hi Mike, Apologies for a delayed response and thanks for reaching out. To help you more on this, I have requested Mr. Sudhanshu Pandey (Senior...." - Title: [What other features are in store for the real estate/construction industry?](https://www.g2.com/discussions/15029-what-other-features-are-in-store-for-the-real-estate-construction-industry) — 1 comment, 1 upvote > **Top comment:** "Icertis understands the construction business and has worked on developing solutions that fit its needs well. We are proud to be serving customers like..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-vs-icertis-contract-management-software)