Compare Docusign and Icertis Contract Management Software 
At a Glance
Market Segments
Small-Business (40.1% of reviews)
Enterprise (79.7% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
No pricing available
Docusign
Star Rating
(2,571)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansIcertis Contract Management Software
Star Rating
(81)4.2 out of 5
Market Segments
Enterprise (79.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Icertis Contract Management SoftwareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in user-friendliness, with many users appreciating its intuitive interface and mobile capabilities. One user highlighted, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions," making it a strong choice for those needing flexibility.
- Users say that Icertis Contract Management Software shines in security features, particularly for organizations that prioritize data protection. Reviewers noted its effective use of SSL certificates for secure data transfer, which is crucial for businesses handling sensitive contracts.
- Reviewers mention that Docusign has a quicker implementation process, with many users praising its straightforward onboarding experience. This is particularly beneficial for small businesses looking to get up and running without extensive delays.
- According to verified reviews, Icertis offers robust contract management capabilities, helping organizations manage their contracts more effectively. Users appreciate its focus on contract lifecycle management, which can be a game-changer for enterprises dealing with complex agreements.
- G2 reviewers highlight that while Docusign is a powerful digital signature tool, it may not fully meet the specific workflow needs of larger organizations, as some users reported configuration challenges. This could be a consideration for enterprises looking for highly customizable solutions.
- Users report that both platforms have strong support, but Icertis slightly edges out Docusign in this area, with reviewers giving it higher marks for quality of support. This could be a deciding factor for businesses that anticipate needing ongoing assistance.
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Icertis Contract Management Software
No pricing availableFree Trial
Docusign
Free Trial is available
Icertis Contract Management Software
No trial information availableRatings
Meets Requirements
9.1
2,073
8.4
62
Ease of Use
9.0
2,086
8.0
61
Ease of Setup
8.5
788
7.6
35
Ease of Admin
8.4
701
8.0
35
Quality of Support
8.3
1,563
8.4
60
Has the product been a good partner in doing business?
8.3
683
8.7
37
Product Direction (% positive)
8.6
2,040
8.6
59
Features by Category
Signature Process
9.5
1816
|
Verified
Not enough data
8.9
1692
|
Verified
Not enough data
9.0
1761
|
Verified
Not enough data
8.8
1447
|
Verified
Not enough data
9.0
1686
|
Verified
Not enough data
8.6
1286
|
Verified
Not enough data
8.4
1300
|
Verified
Not enough data
8.9
1643
|
Verified
Not enough data
Agentic AI - E-Signature
7.8
28
Not enough data
7.7
28
Not enough data
7.3
28
Not enough data
7.4
28
Not enough data
7.2
27
Not enough data
7.4
27
Not enough data
Security and Scalability
9.1
1445
|
Verified
Not enough data
9.2
1525
|
Verified
Not enough data
9.0
1279
|
Verified
Not enough data
Platform
8.2
695
|
Verified
Not enough data
8.5
761
|
Verified
Not enough data
8.2
592
|
Verified
Not enough data
8.9
788
|
Verified
Not enough data
8.3
592
|
Verified
Not enough data
Contract Management Platform Features
Not enough data
8.6
46
|
Verified
Not enough data
8.3
44
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
8.2
46
|
Verified
Not enough data
7.9
42
|
Verified
Not enough data
8.4
47
|
Verified
Not enough data
8.0
47
|
Verified
Not enough data
8.7
46
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
7.7
43
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Contract Creation & Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Icertis Contract Management Software are categorized as SAP Store
Unique Categories
Icertis Contract Management Software is categorized as Contract Management, Contract Lifecycle Management (CLM), and Contract Analytics
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Icertis Contract Management Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.1%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.5%
Food & Beverages
21.6%
Information Technology and Services
16.2%
Computer Software
9.5%
Pharmaceuticals
4.1%
Electrical/Electronic Manufacturing
2.7%
Other
45.9%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
What other features are in store for the real estate/construction industry?
1 Comment
TS
Icertis understands the construction business and has worked on developing solutions that fit its needs well. We are proud to be serving customers like...Read more
How anyone deployed separately with and without AI tools? How was the experience with each?
1 Comment
TS
Hi Mike,
Apologies for a delayed response and thanks for reaching out.
To help you more on this, I have requested Mr. Sudhanshu Pandey (Senior....Read more
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