# Docusign CLM vs Zoho Contracts Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign CLM excels in automating the entire contract process, which significantly reduces confusion and compliance issues. Users appreciate how it centralizes contract management, making it easier to track and approve documents without the hassle of manual storage.
- **Users say** that Zoho Contracts offers a streamlined experience by bringing the entire contract lifecycle into a single platform. The standardized templates and clause library have been highlighted as features that enhance consistency and efficiency, allowing teams to draft contracts more quickly.
- **According to verified reviews** , Docusign CLM is praised for its user-friendly interface, with many users noting that the ease of signing documents remotely is invaluable. This feature is particularly beneficial for businesses that require quick turnaround times for contract approvals.
- **Reviewers mention** that while Zoho Contracts has a strong focus on organization, some users find it challenging to keep track of contract statuses without the same level of automation that Docusign CLM provides. This can lead to potential delays in the approval process.
- **G2 reviewers highlight** that Docusign CLM's robust support and training resources contribute to a smoother implementation experience. Users have noted that the onboarding process is intuitive, which helps teams get up to speed quickly.
- **Users express mixed feelings** about the pricing structure of both products. While Zoho Contracts offers a clear entry-level price point, Docusign CLM's pricing is more variable, which can be a consideration for budget-conscious buyers looking for predictable costs.



| | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 493 | 14 | 
| **Largest Market Segment** | Mid-Market (45.3% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | Contact for Pricing/ user, per month | $25.00 1 user | 

---
## Top Pros & Cons

### Docusign CLM

Pros:
- Ease of Use (126 reviews)
- Digital Signing (66 reviews)

Cons:
- Expensive (28 reviews)
- Steep Learning Curve (23 reviews)

### Zoho Contracts

Pros:
- Collaboration (1 reviews)
- Document Storage (1 reviews)

Cons:
- Adoption Issues (1 reviews)

---
## Ratings Comparison
| Rating | Docusign CLM | Zoho Contracts | 
|---|---|---|
  | **Meets Requirements** | 8.8 (415 reviews) | 8.8 (13 reviews) | 
  | **Ease of Use** | 8.6 (420 reviews) | 8.7 (13 reviews) | 
  | **Ease of Setup** | 8.2 (295 reviews) | 8.3 (6 reviews) | 
  | **Ease of Admin** | 8.3 (184 reviews) | 8.7 (5 reviews) | 
  | **Quality of Support** | 8.5 (359 reviews) | 8.5 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (184 reviews) | 7.7 (5 reviews) | 
  | **Product Direction (% positive)** | 8.7 (412 reviews) | 10.0 (13 reviews) | 

---
## Pricing

### Docusign CLM

#### Entry-Level Pricing

Plan: Enterprise Edition

Price: Contact for Pricing / user, per month

Description: Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.

Key Features:
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library

[Learn more about Docusign CLM](https://www.g2.com/products/docusign-clm/reviews)

#### Free Trial

No

### Zoho Contracts

#### Entry-Level Pricing

Plan: STANDARD

Price: $25.00 1 user

Key Features:
- Built-in Contract Templates
- Contract Authoring, Sharing and Collaboration
- Approval Workflow

[Browse all 3 editions](https://www.g2.com/products/zoho-contracts/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.4/10 | 178 |
| **Zoho Contracts** | N/A | N/A |

#### Contract Management Platform Features

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Contract Creation** | 8.7 (149 reviews) ✓ Verified | Not enough data | 
| **Contract Templates** | 8.5 (149 reviews) ✓ Verified | Not enough data | 
| **Contract Editing** | 8.6 (150 reviews) ✓ Verified | Not enough data | 
| **Contract Attachments** | 8.6 (148 reviews) ✓ Verified | Not enough data | 
| **Contract Collaboration** | 8.5 (149 reviews) ✓ Verified | Not enough data | 
| **Approval Process** | 8.6 (150 reviews) ✓ Verified | Not enough data | 
| **Notifications & Reminders** | 8.6 (155 reviews) ✓ Verified | Not enough data | 
| **Contract Database** | 8.4 (153 reviews) ✓ Verified | Not enough data | 
| **Integrations / APIs** | 8.0 (146 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 7.8 (147 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **AI Text Generation** | 8.2 (50 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (50 reviews) | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Document Generation

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.5/10 | 96 |
| **Zoho Contracts** | N/A | N/A |

#### Data Sources

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Software** | 8.6 (85 reviews) | Not enough data | 
| **Spreadsheets** | 8.1 (79 reviews) | Not enough data | 
| **Documents** | 9.0 (87 reviews) | Not enough data | 

#### Generation

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Templates** | 8.7 (84 reviews) | Not enough data | 
| **Automation** | 8.8 (84 reviews) | Not enough data | 
| **Branding** | 8.4 (82 reviews) | Not enough data | 

#### Delivery

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Workflow** | 8.8 (89 reviews) | Not enough data | 
| **Schedule** | 8.7 (83 reviews) | Not enough data | 
| **Batch** | 8.4 (81 reviews) | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **AI Text Generation** | 8.3 (41 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (41 reviews) | Not enough data | 
| **AI Text-to-Image** | 8.4 (40 reviews) | Not enough data | 
| **AI Image-to-Text** | 8.3 (40 reviews) | Not enough data | 

#### Agentic AI - Document Generation

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (5 reviews) | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.3/10 | 45 |
| **Zoho Contracts** | N/A | N/A |

#### Platform Basics 

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Data Extraction** | 8.4 (36 reviews) | Not enough data | 
| **Contract Comparisons** | 8.6 (38 reviews) | Not enough data | 

#### Artificial Intelligence Capabilities

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Text Analytics** | 8.0 (37 reviews) | Not enough data | 
| **NLP** | 7.9 (35 reviews) | Not enough data | 
| **OCR** | 8.2 (30 reviews) | Not enough data | 

#### Contract Data

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Data Import** | 8.4 (37 reviews) | Not enough data | 
| **Data Export** | 8.3 (38 reviews) | Not enough data | 
| **Custom Reporting** | 8.4 (31 reviews) | Not enough data | 
| **Clause Identification and Mapping** | 8.5 (31 reviews) | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **AI Text Summarization** | 7.8 (16 reviews) | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.4/10 | 121 |
| **Zoho Contracts** | 8.7/10 | 13 |

#### Contract Creation & Management

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Contract Creation** | 8.7 (85 reviews) | 8.8 (13 reviews) | 
| **Contract Templates** | 8.3 (78 reviews) | 8.6 (12 reviews) | 
| **Contract Editing** | 8.7 (75 reviews) | 8.5 (13 reviews) | 
| **Contract Attachments** | 8.6 (72 reviews) | 9.0 (12 reviews) | 

#### Collaboration

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Contract Collaboration** | 8.6 (74 reviews) | 8.8 (13 reviews) | 
| **Approval Process** | 8.9 (82 reviews) | 9.4 (13 reviews) | 

#### Other Platform Features

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Notifications & Reminders** | 8.7 (75 reviews) | 8.7 (13 reviews) | 
| **Contract Database** | 8.7 (75 reviews) | 8.7 (13 reviews) | 
| **Contract Compliance** | 8.7 (71 reviews) | 8.8 (12 reviews) | 
| **Integrations / APIs** | 8.4 (72 reviews) | 7.9 (12 reviews) | 
| **E-Signature** | 9.5 (101 reviews) | 9.0 (13 reviews) | 

#### Contract Data

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Reporting & Dashboards** | 8.5 (68 reviews) | 8.2 (12 reviews) | 
| **Advanced Contract Analytics** | 8.4 (63 reviews) | 8.5 (11 reviews) | 

#### Generative AI

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **AI Text Generation** | 8.4 (36 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (36 reviews) | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 
| **Decision Making** | 8.7 (5 reviews) | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.1/10 | 39 |
| **Zoho Contracts** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **File Type Support** | 8.4 (35 reviews) | Not enough data | 
| **Metadata** | 8.2 (33 reviews) | Not enough data | 
| **OCR Scanning** | 8.1 (24 reviews) | Not enough data | 
| **Versioning** | 8.7 (33 reviews) | Not enough data | 
| **Collaboration** | 8.1 (30 reviews) | Not enough data | 
| **Document Assembly** | 8.2 (22 reviews) | Not enough data | 
| **Form Creation** | 7.8 (26 reviews) | Not enough data | 
| **Portals and Sites** | 7.9 (19 reviews) | Not enough data | 
| **Disposition** | 7.8 (20 reviews) | Not enough data | 
| **Search** | 8.1 (35 reviews) | Not enough data | 
| **Web Interface** | 8.3 (30 reviews) | Not enough data | 
| **Mobile Apps** | 6.9 (21 reviews) | Not enough data | 

#### Workflow

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Process Automation** | 7.9 (29 reviews) | Not enough data | 
| **Conditions** | 8.0 (30 reviews) | Not enough data | 
| **Activities** | 8.1 (26 reviews) | Not enough data | 
| **Records Management** | Feature Not Available | Not enough data | 
| **Case Management** | 8.0 (19 reviews) | Not enough data | 

#### Platform

| Feature | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Internationalization** | Feature Not Available | Not enough data | 
| **Performance and Reliability** | 8.1 (34 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.1 (29 reviews) | Not enough data | 
| **System of Record Integration** | 8.4 (27 reviews) | Not enough data | 
| **APIs** | 8.2 (24 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm)

**Unique to Docusign CLM (5):** [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics), [Document Generation Software](https://www.g2.com/categories/document-generation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)



---
## Reviewer Demographics

### By Company Size

| Segment | Docusign CLM | Zoho Contracts | 
|---|---|---|
| **Small-Business** | 27.5% | 42.9% | 
| **Mid-Market** | 45.3% | 50.0% | 
| **Enterprise** | 27.2% | 7.1% | 

### By Industry

#### Docusign CLM

- **Information Technology and Services:** 14.9%
- **Computer Software:** 9.8%
- **Pharmaceuticals:** 5.5%
- **Financial Services:** 5.5%
- **Legal Services:** 4.4%
- **Marketing and Advertising:** 3.9%
- **Insurance:** 3.7%
- **Real Estate:** 3.5%
- **Hospital & Health Care:** 3.1%
- **Telecommunications:** 2.8%
- **Other:** 42.9%

#### Zoho Contracts

- **Information Technology and Services:** 28.6%
- **Staffing and Recruiting:** 14.3%
- **E-Learning:** 14.3%
- **Accounting:** 14.3%
- **Higher Education:** 7.1%
- **Education Management:** 7.1%
- **Design:** 7.1%
- **Airlines/Aviation:** 7.1%

---
## Alternatives

### Alternatives to Docusign CLM

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3532 reviews)
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- [Conga Composer](https://www.g2.com/products/conga-composer/reviews) — 4.4/5 stars (905 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (790 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)

### Alternatives to Zoho Contracts

- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (428 reviews)
- [Oneflow](https://www.g2.com/products/oneflow/reviews) — 4.4/5 stars (372 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (850 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (790 reviews)
- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [Legistify](https://www.g2.com/products/legistify-legistify/reviews) — 5.0/5 stars (301 reviews)
- [SpotDraft](https://www.g2.com/products/spotdraft/reviews) — 4.5/5 stars (181 reviews)
- [Juro](https://www.g2.com/products/juro/reviews) — 4.6/5 stars (183 reviews)

---
## Top Discussions

### Docusign CLM

- Title: [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) — 4 comments, 1 upvote
  > **Top comment:** "Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital..."
- Title: [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) — 4 comments, 1 upvote
  > **Top comment:** "DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts

Contracting processes can be complex,..."
- Title: [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) — 2 comments
  > **Top comment:** "Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the..."
- Title: [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) — 1 comment, 1 upvote
  > **Top comment:** "With this automated platform, the automated approval processes created on Salesforce can be carried out with utmost ease and simplicity as the documents are..."
- Title: [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) — 1 comment, 2 upvotes
  > **Top comment:** "If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft..."

### Zoho Contracts

- Title: [What is Zoho Contracts used for?](https://www.g2.com/discussions/what-is-zoho-contracts-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Zoho Contracts is comprehensive contract lifecycle management (CLM) software for storing and managing all agreements in a single place.

From creating..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-clm-vs-zoho-contracts)