# Docusign CLM vs Malbek Comparison --- ## AI Generated Summary - **G2 reviewers report** that Docusign CLM excels in automating the entire contract process, which significantly reduces confusion and compliance issues. Users appreciate how it centralizes contract management, making it easier to handle approvals and storage without manual intervention. - **Users say** that Malbek offers a highly customizable platform, allowing them to tailor the software to fit their specific business processes. This flexibility is highlighted by reviewers who value the ability to manage and configure the platform independently, enhancing their overall experience. - **Reviewers mention** that Docusign CLM is particularly user-friendly, with many praising its intuitive interface for signing documents. This ease of use is a significant advantage for teams looking to streamline their contract signing processes without extensive training. - **According to verified reviews** , Malbek shines in its quality of support, with users rating it highly for responsiveness and helpfulness. This level of support is crucial for organizations that may need assistance during implementation or when troubleshooting issues. - **G2 reviewers highlight** that Docusign CLM has a strong market presence and a wealth of user feedback, which contributes to its higher overall satisfaction scores. With a larger number of reviews, potential buyers can feel more confident in the reliability and effectiveness of the software. - **Users appreciate** that while Malbek has a visually appealing interface, it sometimes lacks the same level of comprehensive features found in Docusign CLM. For instance, while Malbek allows for contract visibility and management, some users feel that Docusign's advanced analytics and reporting capabilities provide a more robust solution for contract lifecycle management. | | Docusign CLM | Malbek | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | | **Total Reviews** | 493 | 85 | | **Largest Market Segment** | Mid-Market (45.3% of reviews) | Mid-Market (50.6% of reviews) | | **Entry Level Price** | Contact for Pricing/ user, per month | Contact Us 1 User Per Month | --- ## Top Pros & Cons ### Docusign CLM Pros: - Ease of Use (129 reviews) - Digital Signing (66 reviews) Cons: - Expensive (28 reviews) - Steep Learning Curve (24 reviews) ### Malbek Pros: - Ease of Use (20 reviews) - Customer Support (18 reviews) Cons: - Missing Features (8 reviews) - Improvement Needed (6 reviews) --- ## Ratings Comparison | Rating | Docusign CLM | Malbek | |---|---|---| | **Meets Requirements** | 8.8 (415 reviews) | 8.4 (64 reviews) | | **Ease of Use** | 8.6 (420 reviews) | 8.2 (64 reviews) | | **Ease of Setup** | 8.2 (295 reviews) | 7.8 (49 reviews) | | **Ease of Admin** | 8.3 (184 reviews) | 8.1 (43 reviews) | | **Quality of Support** | 8.5 (359 reviews) | 9.4 (60 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (184 reviews) | 9.6 (44 reviews) | | **Product Direction (% positive)** | 8.7 (412 reviews) | 9.4 (62 reviews) | --- ## Pricing ### Docusign CLM #### Entry-Level Pricing Plan: Enterprise Edition Price: Contact for Pricing / user, per month Description: Enterprise provides advanced functionality to fully streamline the process around your contracts and documents. Key Features: - Routing and approval contract workflow - Advanced contract generation - Full contract clause library [Learn more about Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) #### Free Trial No ### Malbek #### Entry-Level Pricing Plan: See Malbek CLM in Action Price: Contact Us 1 User Per Month Description: Drive speed, visibility, and collaboration across every phase of the contract lifecycle with an AI-powered CLM built for the way modern teams work. Malbek empowers legal, procurement, sales, and finance teams to manage contracts with confidence, adapt to change with ease, and deliver faster business outcomes. Key Features: - Self-service contract creation with clause-level control - AI-powered search and metadata extraction - Automated workflows and advanced approval routing [Learn more about Malbek](https://www.g2.com/products/malbek/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Contract Management | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.4/10 | 178 | | **Malbek** | 8.3/10 | 40 | #### Contract Management Platform Features | Feature | Docusign CLM | Malbek | |---|---|---| | **Contract Creation** | 8.7 (149 reviews) ✓ Verified | 9.2 (35 reviews) | | **Contract Templates** | 8.5 (149 reviews) ✓ Verified | 9.0 (35 reviews) | | **Contract Editing** | 8.6 (150 reviews) ✓ Verified | 8.2 (34 reviews) | | **Contract Attachments** | 8.6 (148 reviews) ✓ Verified | 9.0 (35 reviews) | | **Contract Collaboration** | 8.5 (149 reviews) ✓ Verified | 8.5 (31 reviews) | | **Approval Process** | 8.6 (150 reviews) ✓ Verified | 8.8 (35 reviews) | | **Notifications & Reminders** | 8.6 (155 reviews) ✓ Verified | 8.6 (35 reviews) | | **Contract Database** | 8.4 (153 reviews) ✓ Verified | 9.2 (36 reviews) | | **Integrations / APIs** | 8.0 (146 reviews) ✓ Verified | 8.3 (32 reviews) | | **Reporting & Dashboards** | 7.8 (147 reviews) ✓ Verified | 8.5 (33 reviews) | #### Generative AI | Feature | Docusign CLM | Malbek | |---|---|---| | **AI Text Generation** | 8.2 (50 reviews) | 6.4 (12 reviews) | | **AI Text Summarization** | 8.1 (50 reviews) | 6.4 (12 reviews) | #### Agentic AI - Contract Management | Feature | Docusign CLM | Malbek | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Document Generation | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.5/10 | 96 | | **Malbek** | N/A | N/A | #### Data Sources | Feature | Docusign CLM | Malbek | |---|---|---| | **Software** | 8.6 (85 reviews) | Not enough data | | **Spreadsheets** | 8.1 (79 reviews) | Not enough data | | **Documents** | 9.0 (87 reviews) | Not enough data | #### Generation | Feature | Docusign CLM | Malbek | |---|---|---| | **Templates** | 8.7 (84 reviews) | Not enough data | | **Automation** | 8.8 (84 reviews) | Not enough data | | **Branding** | 8.4 (82 reviews) | Not enough data | #### Delivery | Feature | Docusign CLM | Malbek | |---|---|---| | **Workflow** | 8.8 (89 reviews) | Not enough data | | **Schedule** | 8.7 (83 reviews) | Not enough data | | **Batch** | 8.4 (81 reviews) | Not enough data | #### Generative AI | Feature | Docusign CLM | Malbek | |---|---|---| | **AI Text Generation** | 8.3 (41 reviews) | Not enough data | | **AI Text Summarization** | 8.3 (41 reviews) | Not enough data | | **AI Text-to-Image** | 8.4 (40 reviews) | Not enough data | | **AI Image-to-Text** | 8.3 (40 reviews) | Not enough data | #### Agentic AI - Document Generation | Feature | Docusign CLM | Malbek | |---|---|---| | **Autonomous Task Execution** | 8.7 (5 reviews) | Not enough data | ### Contract Analytics | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.3/10 | 45 | | **Malbek** | 8.0/10 | 21 | #### Platform Basics | Feature | Docusign CLM | Malbek | |---|---|---| | **Data Extraction** | 8.4 (36 reviews) | 8.1 (17 reviews) | | **Contract Comparisons** | 8.6 (38 reviews) | 8.0 (16 reviews) | #### Artificial Intelligence Capabilities | Feature | Docusign CLM | Malbek | |---|---|---| | **Text Analytics** | 8.0 (37 reviews) | 7.1 (7 reviews) | | **NLP** | 7.9 (35 reviews) | 7.1 (8 reviews) | | **OCR** | 8.2 (30 reviews) | 8.6 (13 reviews) | #### Contract Data | Feature | Docusign CLM | Malbek | |---|---|---| | **Data Import** | 8.4 (37 reviews) | 9.0 (13 reviews) | | **Data Export** | 8.3 (38 reviews) | 8.1 (12 reviews) | | **Custom Reporting** | 8.4 (31 reviews) | 8.1 (17 reviews) | | **Clause Identification and Mapping** | 8.5 (31 reviews) | 8.1 (12 reviews) | #### Generative AI | Feature | Docusign CLM | Malbek | |---|---|---| | **AI Text Summarization** | 7.8 (16 reviews) | 7.6 (7 reviews) | ### Contract Lifecycle Management (CLM) | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.4/10 | 121 | | **Malbek** | 8.3/10 | 45 | #### Contract Creation & Management | Feature | Docusign CLM | Malbek | |---|---|---| | **Contract Creation** | 8.7 (85 reviews) | 8.9 (36 reviews) | | **Contract Templates** | 8.3 (78 reviews) | 8.6 (37 reviews) | | **Contract Editing** | 8.7 (75 reviews) | 8.4 (37 reviews) | | **Contract Attachments** | 8.6 (72 reviews) | 8.9 (38 reviews) | #### Collaboration | Feature | Docusign CLM | Malbek | |---|---|---| | **Contract Collaboration** | 8.6 (74 reviews) | 8.6 (36 reviews) | | **Approval Process** | 8.9 (82 reviews) | 8.7 (38 reviews) | #### Other Platform Features | Feature | Docusign CLM | Malbek | |---|---|---| | **Notifications & Reminders** | 8.7 (75 reviews) | 8.2 (37 reviews) | | **Contract Database** | 8.7 (75 reviews) | 8.9 (40 reviews) | | **Contract Compliance** | 8.7 (71 reviews) | 8.5 (34 reviews) | | **Integrations / APIs** | 8.4 (72 reviews) | 8.1 (34 reviews) | | **E-Signature** | 9.5 (101 reviews) | 9.0 (37 reviews) | #### Contract Data | Feature | Docusign CLM | Malbek | |---|---|---| | **Reporting & Dashboards** | 8.5 (68 reviews) | 8.3 (36 reviews) | | **Advanced Contract Analytics** | 8.4 (63 reviews) | 7.8 (33 reviews) | #### Generative AI | Feature | Docusign CLM | Malbek | |---|---|---| | **AI Text Generation** | 8.4 (36 reviews) | 6.8 (21 reviews) | | **AI Text Summarization** | 8.3 (36 reviews) | 6.9 (21 reviews) | #### Agentic AI - Contract Lifecycle Management (CLM) | Feature | Docusign CLM | Malbek | |---|---|---| | **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | | **Cross-system Integration** | 8.1 (6 reviews) | Not enough data | | **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | | **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | | **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | | **Decision Making** | 8.7 (5 reviews) | Not enough data | ### Enterprise Content Management (ECM) | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.1/10 | 39 | | **Malbek** | N/A | N/A | #### Agentic AI - Enterprise Content Management (ECM) | Feature | Docusign CLM | Malbek | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### File Management | Feature | Docusign CLM | Malbek | |---|---|---| | **File Type Support** | 8.4 (35 reviews) | Not enough data | | **Metadata** | 8.2 (33 reviews) | Not enough data | | **OCR Scanning** | 8.1 (24 reviews) | Not enough data | | **Versioning** | 8.7 (33 reviews) | Not enough data | | **Collaboration** | 8.1 (30 reviews) | Not enough data | | **Document Assembly** | 8.2 (22 reviews) | Not enough data | | **Form Creation** | 7.8 (26 reviews) | Not enough data | | **Portals and Sites** | 7.9 (19 reviews) | Not enough data | | **Disposition** | 7.8 (20 reviews) | Not enough data | | **Search** | 8.1 (35 reviews) | Not enough data | | **Web Interface** | 8.3 (30 reviews) | Not enough data | | **Mobile Apps** | 6.9 (21 reviews) | Not enough data | #### Workflow | Feature | Docusign CLM | Malbek | |---|---|---| | **Process Automation** | 7.9 (29 reviews) | Not enough data | | **Conditions** | 8.0 (30 reviews) | Not enough data | | **Activities** | 8.1 (26 reviews) | Not enough data | | **Records Management** | Feature Not Available | Not enough data | | **Case Management** | 8.0 (19 reviews) | Not enough data | #### Platform | Feature | Docusign CLM | Malbek | |---|---|---| | **Internationalization** | Feature Not Available | Not enough data | | **Performance and Reliability** | 8.1 (34 reviews) | Not enough data | | **Reporting and Auditing** | 8.1 (29 reviews) | Not enough data | | **System of Record Integration** | 8.4 (27 reviews) | Not enough data | | **APIs** | 8.2 (24 reviews) | Not enough data | --- ## Categories **Shared Categories (3):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics) **Unique to Docusign CLM (3):** [Document Generation Software](https://www.g2.com/categories/document-generation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation) --- ## Reviewer Demographics ### By Company Size | Segment | Docusign CLM | Malbek | |---|---|---| | **Small-Business** | 27.5% | 7.6% | | **Mid-Market** | 45.3% | 50.6% | | **Enterprise** | 27.2% | 41.8% | ### By Industry #### Docusign CLM - **Information Technology and Services:** 14.9% - **Computer Software:** 9.8% - **Pharmaceuticals:** 5.5% - **Financial Services:** 5.5% - **Legal Services:** 4.4% - **Marketing and Advertising:** 3.9% - **Insurance:** 3.7% - **Real Estate:** 3.5% - **Hospital & Health Care:** 3.1% - **Telecommunications:** 2.8% - **Other:** 42.9% #### Malbek - **Computer Software:** 16.0% - **Information Technology and Services:** 10.7% - **Hospital & Health Care:** 9.3% - **Legal Services:** 9.3% - **Pharmaceuticals:** 6.7% - **Renewables & Environment:** 4.0% - **Computer & Network Security:** 2.7% - **E-Learning:** 2.7% - **Financial Services:** 2.7% - **Media Production:** 2.7% - **Other:** 33.3% --- ## Alternatives ### Alternatives to Docusign CLM - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (618 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3578 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (429 reviews) - 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[Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (618 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3578 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (791 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews) - [Oneflow](https://www.g2.com/products/oneflow/reviews) — 4.4/5 stars (372 reviews) - [Proposify](https://www.g2.com/products/proposify/reviews) — 4.6/5 stars (1138 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews) --- ## Top Discussions ### Docusign CLM - Title: [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) — 4 comments, 1 upvote > **Top comment:** "Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital..." - Title: [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) — 4 comments, 1 upvote > **Top comment:** "DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts Contracting processes can be complex,..." - Title: [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) — 2 comments > **Top comment:** "Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the..." - Title: [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) — 1 comment, 1 upvote > **Top comment:** "With this automated platform, the automated approval processes created on Salesforce can be carried out with utmost ease and simplicity as the documents are..." - Title: [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) — 1 comment, 2 upvotes > **Top comment:** "If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft..." ### Malbek No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-clm-vs-malbek)