Compare Docusign CLM and M-Files 
At a Glance
Market Segments
Docusign CLM
Mid-Market (49.0% of reviews)
M-Files
Mid-Market (51.4% of reviews)
Entry-Level Pricing
Docusign CLM
Contact for Pricing/ user, per monthM-Files
Contact Vendor for PricingFeatured Products
Sponsored
M-Files
(107)
Workflow Management
Visit Website
Sponsored
ContractSafe
(103)
Contract Management
Visit Website
Sponsored
fynk
(33)
Contract Management
Visit Website
Docusign CLM vs M-Files
- Users report that Docusign CLM excels in its Contract Creation feature, scoring 8.8, which allows for seamless drafting and editing of contracts. In contrast, M-Files shines in Contract Editing with a higher score of 9.1, indicating a more robust editing experience.
- Reviewers mention that M-Files offers superior File Type Support with a score of 9.1, making it easier to manage various document formats. Docusign CLM, while still strong at 8.3, does not match the versatility of M-Files in this area.
- G2 users highlight Docusign CLM's strong performance in Notifications & Reminders with a score of 9.1, which helps keep users informed about contract statuses. M-Files, while effective, has a slightly lower score of 8.9, indicating room for improvement in this feature.
- Users on G2 report that M-Files provides a more comprehensive Search functionality, scoring 9.0 compared to Docusign CLM's 8.0. This makes it easier for users to locate documents quickly and efficiently.
- Reviewers mention that Docusign CLM's Approval Process is highly rated at 8.5, facilitating smooth contract approvals. M-Files, however, outperforms in Contract Collaboration with a score of 8.9, indicating a more collaborative environment for teams working on contracts.
- Users say that M-Files excels in Mobile Apps with a score of 8.4, providing a better mobile experience for users on the go. Docusign CLM, on the other hand, has a lower score of 6.7, suggesting that its mobile functionality may not be as user-friendly or feature-rich.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Free Trial
Docusign CLM
No trial information availableM-Files
Free Trial is available
Ratings
Meets Requirements
8.5
258
8.6
102
Ease of Use
8.4
260
8.1
102
Ease of Setup
7.4
142
7.2
65
Ease of Admin
8.0
140
7.6
65
Quality of Support
8.5
232
8.1
96
Has the product been a good partner in doing business?
8.4
141
8.2
64
Product Direction (% positive)
8.6
256
8.2
101
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Management Platform Features
8.7
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.3
80
|
Verified
Not enough data
8.5
81
|
Verified
Not enough data
8.3
80
|
Verified
Not enough data
8.5
79
|
Verified
Not enough data
8.5
84
|
Verified
Not enough data
8.2
84
|
Verified
Not enough data
7.8
81
|
Verified
Not enough data
7.4
81
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Sources
8.8
30
Not enough data
8.2
25
Not enough data
9.1
31
Not enough data
Generation
8.6
30
Not enough data
8.6
30
Not enough data
7.8
29
Not enough data
Delivery
8.5
30
Not enough data
8.3
29
Not enough data
7.8
27
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.4
23
Not enough data
8.5
25
Not enough data
Artificial Intelligence Capabilities
8.2
24
Not enough data
7.9
21
Not enough data
8.1
18
Not enough data
Contract Data
8.3
24
Not enough data
8.3
25
Not enough data
8.3
20
Not enough data
8.4
19
Not enough data
Generative AI
Not enough data
Not enough data
Contract Creation & Management
8.8
39
Not enough data
8.6
38
Not enough data
9.1
38
Not enough data
9.0
37
Not enough data
Collaboration
8.9
37
Not enough data
9.3
40
Not enough data
Other Platform Features
9.1
39
Not enough data
8.9
37
Not enough data
8.8
36
Not enough data
8.6
37
Not enough data
9.5
39
Not enough data
Contract Data
8.8
35
Not enough data
8.7
31
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management
Not enough data
10.0
7
Not enough data
10.0
6
Not enough data
10.0
6
Dashboards
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.4
6
Collaboration
Not enough data
10.0
5
Not enough data
8.6
6
Not enough data
10.0
7
Not enough data
Not enough data
Security
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
10.0
5
File Management
8.3
30
9.1
80
8.1
28
9.1
83
8.2
19
8.1
51
8.8
28
9.0
69
7.7
25
8.3
70
7.9
17
8.1
63
7.4
21
7.7
50
7.4
14
8.0
43
7.6
15
8.3
53
8.0
30
9.0
84
8.1
25
8.4
68
6.7
16
8.4
53
Workflow
7.6
24
8.5
71
7.7
25
8.4
71
7.9
21
8.2
64
Feature Not Available
8.5
64
7.7
14
8.6
54
Platform
Feature Not Available
8.8
48
7.9
29
8.4
80
7.8
24
8.0
62
8.2
22
8.4
65
8.2
19
8.2
52
Categories
Categories
Shared Categories
Docusign CLM and M-Files are categorized as Enterprise Content Management (ECM)
Unique Categories
Docusign CLM is categorized as Contract Lifecycle Management (CLM), Contract Analytics, Document Generation, Salesforce CRM Document Generation, and Contract Management
M-Files is categorized as Document Management, Engineering Document Management, Cloud Content Collaboration, and Workflow Management
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.1%
Computer Software
9.7%
Pharmaceuticals
7.4%
Financial Services
6.4%
Legal Services
6.0%
Other
54.4%
Information Technology and Services
7.5%
Construction
7.5%
Automotive
7.5%
Oil & Energy
6.5%
Marketing and Advertising
4.7%
Other
66.4%
Most Helpful Reviews
Docusign CLM
Most Helpful Favorable Review
Charles B.
Verified User in Financial Services
Lincoln Trust spun off from a larger company with a big award-winning IT department, so our users had high expectations. However, we now have a small IT budget. SpringCM enabled us to meet the clients needs at a fraction of what we paid before. This...
Most Helpful Critical Review
Verified User in Computer Software
This has been an absolute and utter disappointment to implement. The tool was purchased over a year ago and we still have nothing to show for it. A complete waste of the company's money to be quite truthful as there have been several, continuous issues...
M-Files
Most Helpful Favorable Review
Lewis (Tre') G.
Verified User in Transportation/Trucking/Railroad
I like that M-Files integrates seamlessly with Windows Office and Outlook email. There are lots of features and yearly updates to keep the software relevant. Keep up on the updates I really appreciate that it keeps getting developed.
Most Helpful Critical Review
Gizem U.
Verified User in Automotive
The authorization and file sharing structure is a bit complicated. It takes a lot of effort to share a file. When I want to open a request to authorize a new user, I see the detail that there is an already opened request, but I cannot see the details of who...
Charles B.
Verified User in Financial Services
Lincoln Trust spun off from a larger company with a big award-winning IT department, so our users had high expectations. However, we now have a small IT budget. SpringCM enabled us to meet the clients needs at a fraction of what we paid before. This...
Lewis (Tre') G.
Verified User in Transportation/Trucking/Railroad
I like that M-Files integrates seamlessly with Windows Office and Outlook email. There are lots of features and yearly updates to keep the software relevant. Keep up on the updates I really appreciate that it keeps getting developed.
Verified User in Computer Software
This has been an absolute and utter disappointment to implement. The tool was purchased over a year ago and we still have nothing to show for it. A complete waste of the company's money to be quite truthful as there have been several, continuous issues...
Gizem U.
Verified User in Automotive
The authorization and file sharing structure is a bit complicated. It takes a lot of effort to share a file. When I want to open a request to authorize a new user, I see the detail that there is an already opened request, but I cannot see the details of who...
Discussions
What is a CLM system?
4 comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
How do you license SpringCM?
1 comment
DB
If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft...Read more
What kind of companies use M-Files?
1 comment
Official Response from M-Files
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 comment
Official Response from M-Files
M-Files includes the following audit trail functionality:
- Recording of object-specific events, such as object addition, modification and deletion...Read more
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