# Docusign CLM, iManage Work vs M-Files Comparison

| | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 493 | 341 | 273 | 
| **Largest Market Segment** | Mid-Market (45.3% of reviews) | Mid-Market (49.1% of reviews) | Mid-Market (49.6% of reviews) | 
| **Entry Level Price** | Contact for Pricing/ user, per month | No pricing available | Contact Vendor for Pricing | 

---
## Top Pros & Cons

### Docusign CLM

Pros:
- Ease of Use (126 reviews)
- Digital Signing (66 reviews)

Cons:
- Expensive (28 reviews)
- Steep Learning Curve (23 reviews)

### iManage Work

Pros:
- Ease of Use (41 reviews)
- Document Management (37 reviews)

Cons:
- Needs Improvement (10 reviews)
- Document Management (9 reviews)

### M-Files

Pros:
- Ease of Use (93 reviews)
- Document Management (52 reviews)

Cons:
- Learning Curve (32 reviews)
- Training Required (26 reviews)

---
## Ratings Comparison
| Rating | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (415 reviews) | 8.5 (293 reviews) | 8.8 (221 reviews) | 
  | **Ease of Use** | 8.6 (420 reviews) | 8.3 (297 reviews) | 8.5 (222 reviews) | 
  | **Ease of Setup** | 8.2 (295 reviews) | 7.8 (173 reviews) | 8.2 (181 reviews) | 
  | **Ease of Admin** | 8.3 (184 reviews) | 8.1 (114 reviews) | 7.7 (87 reviews) | 
  | **Quality of Support** | 8.5 (359 reviews) | 8.4 (267 reviews) | 8.5 (212 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (184 reviews) | 8.9 (111 reviews) | 8.4 (86 reviews) | 
  | **Product Direction (% positive)** | 8.7 (412 reviews) | 8.8 (270 reviews) | 8.9 (216 reviews) | 

---
## Pricing

### Docusign CLM

#### Entry-Level Pricing

Plan: Enterprise Edition

Price: Contact for Pricing / user, per month

Description: Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.

Key Features:
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library

[Learn more about Docusign CLM](https://www.g2.com/products/docusign-clm/reviews)

#### Free Trial

No

### iManage Work

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### M-Files

#### Entry-Level Pricing

Plan: Contact Vendor

Price: Contact Vendor for Pricing


[Learn more about M-Files](https://www.g2.com/products/m-files/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | 7.5/10 | 13 |
| **M-Files** | 9.3/10 | 48 |

#### File Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Device Syncing** | Not enough data | Not enough data | 9.5 (40 reviews) | 
| **Web Interface** | Not enough data | 8.3 (6 reviews) | 9.2 (40 reviews) | 
| **File Type Support** | Not enough data | Not enough data | 9.6 (41 reviews) | 
| **Search** | Not enough data | Not enough data | 9.5 (42 reviews) | 
| **Mobile Apps** | Not enough data | 7.5 (6 reviews) | 8.6 (40 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (6 reviews) | 

#### Collaboration

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **File following** | Not enough data | Not enough data | 9.3 (39 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 9.4 (40 reviews) | 
| **Simultaneously Editing** | Not enough data | Not enough data | 9.2 (39 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | Not enough data | 9.3 (41 reviews) | 

#### Administration

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **User and Role Management** | Not enough data | 9.3 (5 reviews) | 9.1 (39 reviews) | 
| **Policies and Controls** | Not enough data | 9.0 (5 reviews) | 9.3 (38 reviews) | 
| **Device Management** | Not enough data | Not enough data | 9.1 (41 reviews) | 
| **Storage Limits** | Not enough data | Not enough data | 8.7 (38 reviews) | 
| **Storage Zones** | Not enough data | Not enough data | 8.9 (38 reviews) | 
| **Security** | Not enough data | 9.7 (5 reviews) | 9.4 (39 reviews) | 

#### Platform

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Performance and Reliability** | Not enough data | 8.2 (11 reviews) | 9.4 (38 reviews) | 
| **Reporting and Auditing** | Not enough data | 7.2 (9 reviews) | 9.4 (36 reviews) | 
| **System of Record Integration** | Not enough data | 6.9 (9 reviews) | 9.3 (34 reviews) | 
| **APIs** | Not enough data | 7.2 (9 reviews) | 9.3 (32 reviews) | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.4/10 | 178 |
| **iManage Work** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Contract Management Platform Features

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Contract Creation** | 8.7 (149 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Contract Templates** | 8.5 (149 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Contract Editing** | 8.6 (150 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Contract Attachments** | 8.6 (148 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Contract Collaboration** | 8.5 (149 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Approval Process** | 8.6 (150 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Notifications & Reminders** | 8.6 (155 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Contract Database** | 8.4 (153 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Integrations / APIs** | 8.0 (146 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Reporting & Dashboards** | 7.8 (147 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **AI Text Generation** | 8.2 (50 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.1 (50 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | N/A | N/A |
| **M-Files** | 8.9/10 | 73 |

#### Setup

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Activities** | Not enough data | Not enough data | 9.1 (60 reviews) | 
| **Flows** | Not enough data | Not enough data | 9.0 (57 reviews) | 
| **Dependencies** | Not enough data | Not enough data | 8.9 (57 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.7 (61 reviews) | 

#### Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Updates** | Not enough data | Not enough data | 9.0 (59 reviews) | 
| **Audit Trail** | Not enough data | Not enough data | 8.8 (56 reviews) | 
| **Integration** | Not enough data | Not enough data | 9.0 (59 reviews) | 

#### Generative AI

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.4 (53 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.0 (10 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.8 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.9 (12 reviews) | 

### Document Generation

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.5/10 | 96 |
| **iManage Work** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Data Sources

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Software** | 8.6 (85 reviews) | Not enough data | Not enough data | 
| **Spreadsheets** | 8.1 (79 reviews) | Not enough data | Not enough data | 
| **Documents** | 9.0 (87 reviews) | Not enough data | Not enough data | 

#### Generation

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Templates** | 8.7 (84 reviews) | Not enough data | Not enough data | 
| **Automation** | 8.8 (84 reviews) | Not enough data | Not enough data | 
| **Branding** | 8.4 (82 reviews) | Not enough data | Not enough data | 

#### Delivery

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Workflow** | 8.8 (89 reviews) | Not enough data | Not enough data | 
| **Schedule** | 8.7 (83 reviews) | Not enough data | Not enough data | 
| **Batch** | 8.4 (81 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **AI Text Generation** | 8.3 (41 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.3 (41 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Image** | 8.4 (40 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | 8.3 (40 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Document Generation

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.7 (5 reviews) | Not enough data | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | 8.4/10 | 51 |
| **M-Files** | N/A | N/A |

#### Compatibility

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Federated Search** | Not enough data | 8.7 (39 reviews) | Not enough data | 
| **File Types** | Not enough data | 8.9 (47 reviews) | Not enough data | 
| **Global Language Support** | Not enough data | 8.1 (35 reviews) | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Search Queries

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Typo Tolerance** | Not enough data | 7.9 (45 reviews) | Not enough data | 
| **Faceted Search** | Not enough data | 8.6 (41 reviews) | Not enough data | 
| **Synonyms** | Not enough data | 8.0 (40 reviews) | Not enough data | 
| **Highlighting** | Not enough data | 8.5 (45 reviews) | Not enough data | 
| **Natural Language** | Not enough data | 8.4 (41 reviews) | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | Not enough data | 
| **Relevance Tuning** | Not enough data | Not enough data | Not enough data | 
| **NLP & Semantic search** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Personalization** | Not enough data | 8.1 (44 reviews) | Not enough data | 
| **Search Analytics** | Not enough data | 8.5 (39 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.6 (40 reviews) | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **File Types** | Not enough data | Not enough data | Not enough data | 
| **Federated Search** | Not enough data | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Highlighting** | Not enough data | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | Not enough data | 
| **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.3/10 | 45 |
| **iManage Work** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Platform Basics 

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Data Extraction** | 8.4 (36 reviews) | Not enough data | Not enough data | 
| **Contract Comparisons** | 8.6 (38 reviews) | Not enough data | Not enough data | 

#### Artificial Intelligence Capabilities

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Text Analytics** | 8.0 (37 reviews) | Not enough data | Not enough data | 
| **NLP** | 7.9 (35 reviews) | Not enough data | Not enough data | 
| **OCR** | 8.2 (30 reviews) | Not enough data | Not enough data | 

#### Contract Data

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Data Import** | 8.4 (37 reviews) | Not enough data | Not enough data | 
| **Data Export** | 8.3 (38 reviews) | Not enough data | Not enough data | 
| **Custom Reporting** | 8.4 (31 reviews) | Not enough data | Not enough data | 
| **Clause Identification and Mapping** | 8.5 (31 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **AI Text Summarization** | 7.8 (16 reviews) | Not enough data | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.4/10 | 121 |
| **iManage Work** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Contract Creation & Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Contract Creation** | 8.7 (85 reviews) | Not enough data | Not enough data | 
| **Contract Templates** | 8.3 (78 reviews) | Not enough data | Not enough data | 
| **Contract Editing** | 8.7 (75 reviews) | Not enough data | Not enough data | 
| **Contract Attachments** | 8.6 (72 reviews) | Not enough data | Not enough data | 

#### Collaboration

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Contract Collaboration** | 8.6 (74 reviews) | Not enough data | Not enough data | 
| **Approval Process** | 8.9 (82 reviews) | Not enough data | Not enough data | 

#### Other Platform Features

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Notifications & Reminders** | 8.7 (75 reviews) | Not enough data | Not enough data | 
| **Contract Database** | 8.7 (75 reviews) | Not enough data | Not enough data | 
| **Contract Compliance** | 8.7 (71 reviews) | Not enough data | Not enough data | 
| **Integrations / APIs** | 8.4 (72 reviews) | Not enough data | Not enough data | 
| **E-Signature** | 9.5 (101 reviews) | Not enough data | Not enough data | 

#### Contract Data

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Reporting & Dashboards** | 8.5 (68 reviews) | Not enough data | Not enough data | 
| **Advanced Contract Analytics** | 8.4 (63 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **AI Text Generation** | 8.4 (36 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.3 (36 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (6 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.7 (5 reviews) | Not enough data | Not enough data | 

### Legal Transaction Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Document Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Closing Book** | Not enough data | Not enough data | Not enough data | 
| **E-signature** | Not enough data | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | Not enough data | 

#### Collaboration

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Flexible** | Not enough data | Not enough data | Not enough data | 
| **Client Access** | Not enough data | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | Not enough data | 

### Engineering Document Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | N/A | N/A |
| **M-Files** | 9.3/10 | 35 |

#### Data Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Document Identification** | Not enough data | Not enough data | 9.3 (33 reviews) | 
| **Workflows** | Not enough data | Not enough data | 9.2 (30 reviews) | 
| **Version Control** | Not enough data | Not enough data | 9.3 (28 reviews) | 

#### Dashboards

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Resource-based Reports** | Not enough data | Not enough data | 8.4 (29 reviews) | 
| **Data Visualization and Analysis** | Not enough data | Not enough data | 8.5 (29 reviews) | 
| **Quality-Based Reports** | Not enough data | Not enough data | 8.6 (29 reviews) | 
| **Automated Dashboards** | Not enough data | Not enough data | 8.6 (30 reviews) | 

#### Collaboration

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Change Tracking** | Not enough data | Not enough data | 9.3 (31 reviews) | 
| **Simultaneous Access** | Not enough data | Not enough data | 8.6 (28 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 9.0 (33 reviews) | 
| **Commenting on Documents** | Not enough data | Not enough data | 9.3 (27 reviews) | 

#### Security

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Authorization** | Not enough data | Not enough data | 9.0 (29 reviews) | 
| **QR Code** | Not enough data | Not enough data | 8.8 (24 reviews) | 
| **Updates on Files** | Not enough data | Not enough data | 9.4 (29 reviews) | 

### Legal Document Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | 8.3/10 | 49 |
| **M-Files** | N/A | N/A |

#### Storage and Collaboration - Legal Document Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Editing and Tracking** | Not enough data | 8.4 (40 reviews) | Not enough data | 
| **Centralised Database** | Not enough data | 8.7 (41 reviews) | Not enough data | 
| **Accessibility and Permission for Sharing** | Not enough data | 8.0 (41 reviews) | Not enough data | 
| **Document Storage** | Not enough data | 8.7 (48 reviews) | Not enough data | 

#### Document Management - Legal Document Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Search and Retreival** | Not enough data | 8.5 (44 reviews) | Not enough data | 
| **Synchronization of Data** | Not enough data | 8.7 (42 reviews) | Not enough data | 
| **Versioning** | Not enough data | 8.8 (44 reviews) | Not enough data | 

#### Analysis - Legal Document Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Document Review** | Not enough data | 8.1 (38 reviews) | Not enough data | 
| **Legal Analytics** | Not enough data | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Legal Document Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **AI Automation** | Not enough data | 7.1 (36 reviews) | Not enough data | 

#### Accessibility - Legal Document Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.0 (38 reviews) | Not enough data | 

#### Agentic AI - Legal Document Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### AI Legal Assistant

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Generative AI - AI Legal Assistant

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Text Generation** | Not enough data | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### LLM and NLP - AI Legal Assistant

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | Not enough data | 

#### Technology Benefit - AI Legal Assistant

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Drafting Assistance** | Not enough data | Not enough data | Not enough data | 
| **Review Automation** | Not enough data | Not enough data | Not enough data | 
| **Due Diligence** | Not enough data | Not enough data | Not enough data | 
| **Legal Analytics and Insight** | Not enough data | Not enough data | Not enough data | 

#### Consistency, Accuracy and Efficiency - AI Legal Assistant

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Consistency and Quality Assurance** | Not enough data | Not enough data | Not enough data | 

#### Automation using Legal Tech - AI Legal Assistant

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Litigation Support** | Not enough data | Not enough data | Not enough data | 

#### Compliance and Data Security - AI Legal Assistant

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Data Protection** | Not enough data | Not enough data | Not enough data | 

#### Ease of Use and Adaptability - AI Legal Assistant

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Ease of Use and Adaptability** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - AI Legal Assistant

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | N/A | N/A |
| **M-Files** | 9.3/10 | 61 |

#### Management and Discovery - IT Documentation

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Search and Indexing** | Not enough data | Not enough data | 9.1 (56 reviews) | 
| **Version Control** | Not enough data | Not enough data | 9.3 (54 reviews) | 
| **Access and Permissions** | Not enough data | Not enough data | 9.4 (53 reviews) | 

#### Operations - IT Documentation

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 9.2 (51 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.9 (50 reviews) | 
| **Reporting** | Not enough data | Not enough data | 9.4 (54 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.1/10 | 39 |
| **iManage Work** | 8.5/10 | 129 |
| **M-Files** | 8.6/10 | 196 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.2 (18 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (19 reviews) | 

#### File Management

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **File Type Support** | 8.4 (35 reviews) | 8.9 (88 reviews) | 9.2 (132 reviews) | 
| **Metadata** | 8.2 (33 reviews) | 8.6 (90 reviews) | 9.1 (137 reviews) | 
| **OCR Scanning** | 8.1 (24 reviews) | 8.0 (83 reviews) | 8.3 (97 reviews) | 
| **Versioning** | 8.7 (33 reviews) | 8.9 (90 reviews) | 9.1 (118 reviews) | 
| **Collaboration** | 8.1 (30 reviews) | 8.5 (92 reviews) | 8.6 (120 reviews) | 
| **Document Assembly** | 8.2 (22 reviews) | 8.2 (77 reviews) | 8.5 (112 reviews) | 
| **Form Creation** | 7.8 (26 reviews) | 8.0 (70 reviews) | 8.1 (96 reviews) | 
| **Portals and Sites** | 7.9 (19 reviews) | 8.3 (68 reviews) | 8.2 (92 reviews) | 
| **Disposition** | 7.8 (20 reviews) | 8.4 (68 reviews) | 8.3 (101 reviews) | 
| **Search** | 8.1 (35 reviews) | 8.5 (101 reviews) | 9.0 (135 reviews) | 
| **Web Interface** | 8.3 (30 reviews) | 8.9 (83 reviews) | 8.7 (118 reviews) | 
| **Mobile Apps** | 6.9 (21 reviews) | 7.7 (74 reviews) | 8.4 (101 reviews) | 

#### Workflow

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Process Automation** | 7.9 (29 reviews) | 8.2 (74 reviews) | 8.7 (121 reviews) | 
| **Conditions** | 8.0 (30 reviews) | 8.4 (70 reviews) | 8.5 (119 reviews) | 
| **Activities** | 8.1 (26 reviews) | 8.4 (69 reviews) | 8.5 (112 reviews) | 
| **Records Management** | Feature Not Available | 9.1 (74 reviews) | 8.8 (112 reviews) | 
| **Case Management** | 8.0 (19 reviews) | 8.8 (71 reviews) | 8.6 (100 reviews) | 

#### Platform

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Internationalization** | Feature Not Available | 8.8 (68 reviews) | 8.9 (95 reviews) | 
| **Performance and Reliability** | 8.1 (34 reviews) | 8.6 (89 reviews) | 8.7 (130 reviews) | 
| **Reporting and Auditing** | 8.1 (29 reviews) | 8.5 (74 reviews) | 8.3 (112 reviews) | 
| **System of Record Integration** | 8.4 (27 reviews) | 8.6 (80 reviews) | 8.6 (111 reviews) | 
| **APIs** | 8.2 (24 reviews) | 8.3 (71 reviews) | 8.5 (97 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **iManage Work** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Knowledge Base

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm)

**Unique to Docusign CLM (5):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics), [Document Generation Software](https://www.g2.com/categories/document-generation), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)

**Unique to iManage Work (6):** [Document Management Software](https://www.g2.com/categories/document-management), [Legal Transaction Management Software](https://www.g2.com/categories/legal-transaction-management), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [AI Legal Assistant Software](https://www.g2.com/categories/ai-legal-assistant), [Legal Document Management Software](https://www.g2.com/categories/legal-document-management)

**Unique to M-Files (5):** [Document Management Software](https://www.g2.com/categories/document-management), [Engineering Document Management Software](https://www.g2.com/categories/engineering-document-management), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Docusign CLM | iManage Work | M-Files | 
|---|---|---|---|
| **Small-Business** | 27.5% | 17.5% | 33.3% | 
| **Mid-Market** | 45.3% | 49.1% | 49.6% | 
| **Enterprise** | 27.2% | 33.4% | 17.1% | 

### By Industry

#### Docusign CLM

- **Information Technology and Services:** 14.9%
- **Computer Software:** 9.8%
- **Pharmaceuticals:** 5.5%
- **Financial Services:** 5.5%
- **Legal Services:** 4.4%
- **Marketing and Advertising:** 3.9%
- **Insurance:** 3.7%
- **Real Estate:** 3.5%
- **Hospital & Health Care:** 3.1%
- **Telecommunications:** 2.8%
- **Other:** 42.9%

#### iManage Work

- **Legal Services:** 34.0%
- **Law Practice:** 24.8%
- **Financial Services:** 4.0%
- **Information Technology and Services:** 4.0%
- **Accounting:** 3.7%
- **Computer Software:** 3.1%
- **Marketing and Advertising:** 2.5%
- **Automotive:** 1.8%
- **Insurance:** 1.8%
- **Retail:** 1.2%
- **Other:** 19.0%

#### M-Files

- **Information Technology and Services:** 16.7%
- **Marketing and Advertising:** 4.8%
- **Construction:** 4.8%
- **Oil & Energy:** 4.8%
- **Computer Software:** 4.4%
- **Financial Services:** 4.4%
- **Automotive:** 4.0%
- **Computer & Network Security:** 3.5%
- **Information Services:** 3.5%
- **Real Estate:** 2.6%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to Docusign CLM

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3532 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (428 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1068 reviews)
- [Conga Composer](https://www.g2.com/products/conga-composer/reviews) — 4.4/5 stars (905 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (790 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)

### Alternatives to iManage Work

- [NetDocuments](https://www.g2.com/products/netdocuments/reviews) — 3.8/5 stars (33 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5253 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10364 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1534 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (250 reviews)
- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (388 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1161 reviews)

### Alternatives to M-Files

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (250 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (388 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5253 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1534 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10364 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4360 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1161 reviews)

---
## Top Discussions

### Docusign CLM

- Title: [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) — 4 comments, 1 upvote
  > **Top comment:** "Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital..."
- Title: [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) — 4 comments, 1 upvote
  > **Top comment:** "DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts

Contracting processes can be complex,..."
- Title: [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) — 2 comments
  > **Top comment:** "Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the..."
- Title: [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) — 1 comment, 1 upvote
  > **Top comment:** "With this automated platform, the automated approval processes created on Salesforce can be carried out with utmost ease and simplicity as the documents are..."
- Title: [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) — 1 comment, 2 upvotes
  > **Top comment:** "If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft..."

### iManage Work

No discussions available for this product.

### M-Files

- Title: [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">One thing you could try is turning on smaller workflows one at a time and validating results in a test vault before..."
- Title: [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look at adjusting view settings and shortcuts so you’re only seeing fields and actions you use most..."
- Title: [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">It might help to check whether the vault structure or underlying hardware/network might be slowing things down, because..."
- Title: [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look into formal enablement or champion training so non-technical users get support from peers, since..."
- Title: [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you considered rolling out M-Files in smaller phases with well-defined metadata rules and testing each phase..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-clm-vs-imanage-work-vs-m-files)