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Compare Docusign CLM and FileCenter 
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At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
No pricing available
Docusign CLM
Star Rating
(424)4.3 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMFileCenter
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FileCenterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign CLM excels in its Contract Creation feature, scoring 8.8, which allows for seamless drafting and customization of contracts. In contrast, FileCenter, while functional, has a lower score of 8.3 in this area, indicating it may not offer the same level of flexibility and ease.
- Reviewers mention that Docusign CLM's Approval Process is highly rated at 9.3, making it easier for teams to manage contract approvals efficiently. FileCenter, however, has a lower score of 8.5, suggesting that its approval workflow may not be as streamlined or user-friendly.
- G2 users highlight Docusign CLM's robust Notifications & Reminders feature, which scored 9.1, ensuring that users stay on top of contract deadlines. FileCenter's score of 8.5 indicates it has similar capabilities, but users may find Docusign's implementation more effective.
- Users on G2 report that Docusign CLM's Integrations / APIs score of 8.6 allows for better connectivity with other software tools, enhancing overall workflow. In comparison, FileCenter's score of 7.9 suggests it may have fewer integration options, which could limit its usability in a multi-software environment.
- Reviewers mention that Docusign CLM's Contract Database feature, rated at 8.9, provides a comprehensive and organized way to manage contracts. FileCenter's score of 8.2 indicates it may not offer the same level of organization or searchability, which could impact user efficiency.
- Users say that Docusign CLM's Quality of Support is rated at 8.5, with many praising the responsiveness and helpfulness of the support team. In contrast, FileCenter's support, rated at 9.0, is noted for being slightly better, suggesting that users may find more satisfaction with FileCenter's customer service experience.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
FileCenter
No pricing availableFree Trial
Docusign CLM
No trial information availableFileCenter
No trial information availableRatings
Meets Requirements
8.7
369
9.5
7
Ease of Use
8.6
374
8.6
7
Ease of Setup
8.0
251
Not enough data
Ease of Admin
8.2
177
Not enough data
Quality of Support
8.5
325
9.0
7
Has the product been a good partner in doing business?
8.6
177
Not enough data
Product Direction (% positive)
8.6
370
10.0
6
Features by Category
Contract Management Platform Features
8.7
145
|
Verified
Not enough data
8.5
145
|
Verified
Not enough data
8.6
146
|
Verified
Not enough data
8.6
145
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.6
143
|
Verified
Not enough data
8.6
149
|
Verified
Not enough data
8.4
149
|
Verified
Not enough data
8.0
143
|
Verified
Not enough data
7.8
145
|
Verified
Not enough data
Generative AI
8.2
48
Not enough data
8.1
48
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Data Sources
8.6
84
Not enough data
8.1
78
Not enough data
9.0
85
Not enough data
Generation
8.6
83
Not enough data
8.7
83
Not enough data
8.4
81
Not enough data
Delivery
8.8
84
Not enough data
8.7
82
Not enough data
8.4
80
Not enough data
Generative AI
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Not enough data
Agentic AI - Document Generation
8.7
5
Not enough data
Platform Basics
8.4
36
Not enough data
8.6
38
Not enough data
Artificial Intelligence Capabilities
8.0
37
Not enough data
7.9
35
Not enough data
8.2
30
Not enough data
Contract Data
8.4
37
Not enough data
8.3
38
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Generative AI
7.8
16
Not enough data
Contract Creation & Management
8.5
76
Not enough data
8.3
74
Not enough data
8.7
72
Not enough data
8.6
71
Not enough data
Collaboration
8.7
71
Not enough data
8.9
73
Not enough data
Other Platform Features
8.7
69
Not enough data
8.6
67
Not enough data
8.6
67
Not enough data
8.4
67
Not enough data
9.3
73
Not enough data
Contract Data
8.5
66
Not enough data
8.4
62
Not enough data
Generative AI
8.4
35
Not enough data
8.3
35
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
8.1
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Not enough data
Workflow
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Not enough data
Platform
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and FileCenter are categorized as Enterprise Content Management (ECM)
Unique Categories
Docusign CLM is categorized as Contract Lifecycle Management (CLM), Contract Management, Contract Analytics, Document Generation, and Salesforce CRM Document Generation
FileCenter has no unique categories
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FileCenter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
9.0%
Pharmaceuticals
6.1%
Financial Services
5.3%
Legal Services
4.4%
Other
59.5%
Information Technology and Services
20.0%
Accounting
20.0%
Hospitality
10.0%
Health, Wellness and Fitness
10.0%
Design
10.0%
Other
30.0%
Discussions
What is a CLM system?
4 Comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
FileCenter has no discussions with answers
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