# Docusign CLM vs EraCLM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Docusign CLM excels in streamlining the contract process, with users highlighting its ability to centralize and automate tasks, which significantly reduces confusion and compliance issues. This is particularly beneficial for organizations looking to enhance their contract management efficiency. - **Users say** that EraCLM offers a user-friendly experience, especially in navigating and tracking contracts. Reviewers appreciate features like template creation and the ability to monitor the status of agreements, making it a solid choice for small businesses that require straightforward contract management. - **According to verified reviews** , Docusign CLM is praised for its quick implementation and intuitive onboarding process, which helps users get up and running without extensive training. This ease of setup is a significant advantage for teams needing to adopt a new system rapidly. - **Reviewers mention** that while EraCLM has a strong focus on contract collaboration and editing, it may not be as robust in overall support and integration capabilities compared to Docusign CLM. Users have noted that Docusign's support quality is higher, which can be crucial for businesses needing reliable assistance. - **G2 reviewers highlight** that Docusign CLM's comprehensive features, such as contract attachments and approval processes, are well-received, making it a preferred choice for mid-market companies that require a more sophisticated contract lifecycle management solution. - **Users express** that while EraCLM has a strong rating for meeting specific requirements, Docusign CLM's overall user satisfaction and feature set provide a more balanced solution for organizations looking for a long-term partner in contract management. | | Docusign CLM | EraCLM | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | | **Total Reviews** | 493 | 13 | | **Largest Market Segment** | Mid-Market (45.3% of reviews) | Small-Business (46.2% of reviews) | | **Entry Level Price** | Contact for Pricing/ user, per month | Contact Us 0 Users Per Year | --- ## Top Pros & Cons ### Docusign CLM Pros: - Ease of Use (126 reviews) - Digital Signing (66 reviews) Cons: - Expensive (28 reviews) - Steep Learning Curve (23 reviews) ### EraCLM **Not enough data** --- ## Ratings Comparison | Rating | Docusign CLM | EraCLM | |---|---|---| | **Meets Requirements** | 8.8 (415 reviews) | 9.0 (12 reviews) | | **Ease of Use** | 8.6 (420 reviews) | 8.6 (13 reviews) | | **Ease of Setup** | 8.2 (295 reviews) | 6.4 (6 reviews) | | **Ease of Admin** | 8.3 (184 reviews) | 8.6 (6 reviews) | | **Quality of Support** | 8.5 (359 reviews) | 8.2 (12 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (184 reviews) | 9.0 (7 reviews) | | **Product Direction (% positive)** | 8.7 (412 reviews) | 9.1 (13 reviews) | --- ## Pricing ### Docusign CLM #### Entry-Level Pricing Plan: Enterprise Edition Price: Contact for Pricing / user, per month Description: Enterprise provides advanced functionality to fully streamline the process around your contracts and documents. Key Features: - Routing and approval contract workflow - Advanced contract generation - Full contract clause library [Learn more about Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) #### Free Trial No ### EraCLM #### Entry-Level Pricing Plan: Enterprise Price: Contact Us 0 Users Per Year Description: The enterprise edition provides an annual user subscription fee based on a blended user fee for all user types (e.g., requester, approver, signer). Such a SaaS subscription fee structure eases administration (for Legal) as well as facilitates forecasting and ROI calculations (for Finance). Key Features: - Full end-to-end CLM features [Learn more about EraCLM](https://www.g2.com/products/eraclm/reviews) #### Free Trial No --- ## Features Comparison By Category ### Contract Management | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.4/10 | 178 | | **EraCLM** | 8.9/10 | 19 | #### Contract Management Platform Features | Feature | Docusign CLM | EraCLM | |---|---|---| | **Contract Creation** | 8.7 (149 reviews) ✓ Verified | 8.8 (12 reviews) ✓ Verified | | **Contract Templates** | 8.5 (149 reviews) ✓ Verified | 9.2 (12 reviews) ✓ Verified | | **Contract Editing** | 8.6 (150 reviews) ✓ Verified | 9.6 (12 reviews) ✓ Verified | | **Contract Attachments** | 8.6 (148 reviews) ✓ Verified | 9.4 (11 reviews) ✓ Verified | | **Contract Collaboration** | 8.5 (149 reviews) ✓ Verified | 9.6 (12 reviews) ✓ Verified | | **Approval Process** | 8.6 (150 reviews) ✓ Verified | 9.3 (12 reviews) ✓ Verified | | **Notifications & Reminders** | 8.6 (155 reviews) ✓ Verified | 8.5 (11 reviews) ✓ Verified | | **Contract Database** | 8.4 (153 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | | **Integrations / APIs** | 8.0 (146 reviews) ✓ Verified | 7.5 (6 reviews) ✓ Verified | | **Reporting & Dashboards** | 7.8 (147 reviews) ✓ Verified | 8.2 (11 reviews) ✓ Verified | #### Generative AI | Feature | Docusign CLM | EraCLM | |---|---|---| | **AI Text Generation** | 8.2 (50 reviews) | Not enough data | | **AI Text Summarization** | 8.1 (50 reviews) | Not enough data | #### Agentic AI - Contract Management | Feature | Docusign CLM | EraCLM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Document Generation | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.5/10 | 96 | | **EraCLM** | N/A | N/A | #### Data Sources | Feature | Docusign CLM | EraCLM | |---|---|---| | **Software** | 8.6 (85 reviews) | Not enough data | | **Spreadsheets** | 8.1 (79 reviews) | Not enough data | | **Documents** | 9.0 (87 reviews) | Not enough data | #### Generation | Feature | Docusign CLM | EraCLM | |---|---|---| | **Templates** | 8.7 (84 reviews) | Not enough data | | **Automation** | 8.8 (84 reviews) | Not enough data | | **Branding** | 8.4 (82 reviews) | Not enough data | #### Delivery | Feature | Docusign CLM | EraCLM | |---|---|---| | **Workflow** | 8.8 (89 reviews) | Not enough data | | **Schedule** | 8.7 (83 reviews) | Not enough data | | **Batch** | 8.4 (81 reviews) | Not enough data | #### Generative AI | Feature | Docusign CLM | EraCLM | |---|---|---| | **AI Text Generation** | 8.3 (41 reviews) | Not enough data | | **AI Text Summarization** | 8.3 (41 reviews) | Not enough data | | **AI Text-to-Image** | 8.4 (40 reviews) | Not enough data | | **AI Image-to-Text** | 8.3 (40 reviews) | Not enough data | #### Agentic AI - Document Generation | Feature | Docusign CLM | EraCLM | |---|---|---| | **Autonomous Task Execution** | 8.7 (5 reviews) | Not enough data | ### Contract Analytics | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.3/10 | 45 | | **EraCLM** | N/A | N/A | #### Platform Basics | Feature | Docusign CLM | EraCLM | |---|---|---| | **Data Extraction** | 8.4 (36 reviews) | Not enough data | | **Contract Comparisons** | 8.6 (38 reviews) | Not enough data | #### Artificial Intelligence Capabilities | Feature | Docusign CLM | EraCLM | |---|---|---| | **Text Analytics** | 8.0 (37 reviews) | Not enough data | | **NLP** | 7.9 (35 reviews) | Not enough data | | **OCR** | 8.2 (30 reviews) | Not enough data | #### Contract Data | Feature | Docusign CLM | EraCLM | |---|---|---| | **Data Import** | 8.4 (37 reviews) | Not enough data | | **Data Export** | 8.3 (38 reviews) | Not enough data | | **Custom Reporting** | 8.4 (31 reviews) | Not enough data | | **Clause Identification and Mapping** | 8.5 (31 reviews) | Not enough data | #### Generative AI | Feature | Docusign CLM | EraCLM | |---|---|---| | **AI Text Summarization** | 7.8 (16 reviews) | Not enough data | ### Contract Lifecycle Management (CLM) | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.4/10 | 121 | | **EraCLM** | N/A | N/A | #### Contract Creation & Management | Feature | Docusign CLM | EraCLM | |---|---|---| | **Contract Creation** | 8.7 (85 reviews) | Not enough data | | **Contract Templates** | 8.3 (78 reviews) | Not enough data | | **Contract Editing** | 8.7 (75 reviews) | Not enough data | | **Contract Attachments** | 8.6 (72 reviews) | Not enough data | #### Collaboration | Feature | Docusign CLM | EraCLM | |---|---|---| | **Contract Collaboration** | 8.6 (74 reviews) | Not enough data | | **Approval Process** | 8.9 (82 reviews) | Not enough data | #### Other Platform Features | Feature | Docusign CLM | EraCLM | |---|---|---| | **Notifications & Reminders** | 8.7 (75 reviews) | Not enough data | | **Contract Database** | 8.7 (75 reviews) | Not enough data | | **Contract Compliance** | 8.7 (71 reviews) | Not enough data | | **Integrations / APIs** | 8.4 (72 reviews) | Not enough data | | **E-Signature** | 9.5 (101 reviews) | Not enough data | #### Contract Data | Feature | Docusign CLM | EraCLM | |---|---|---| | **Reporting & Dashboards** | 8.5 (68 reviews) | Not enough data | | **Advanced Contract Analytics** | 8.4 (63 reviews) | Not enough data | #### Generative AI | Feature | Docusign CLM | EraCLM | |---|---|---| | **AI Text Generation** | 8.4 (36 reviews) | Not enough data | | **AI Text Summarization** | 8.3 (36 reviews) | Not enough data | #### Agentic AI - Contract Lifecycle Management (CLM) | Feature | Docusign CLM | EraCLM | |---|---|---| | **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | | **Cross-system Integration** | 8.1 (6 reviews) | Not enough data | | **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | | **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | | **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | | **Decision Making** | 8.7 (5 reviews) | Not enough data | ### Enterprise Content Management (ECM) | Product | Score | Reviews | |---|---|---| | **Docusign CLM** | 8.1/10 | 39 | | **EraCLM** | N/A | N/A | #### Agentic AI - Enterprise Content Management (ECM) | Feature | Docusign CLM | EraCLM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### File Management | Feature | Docusign CLM | EraCLM | |---|---|---| | **File Type Support** | 8.4 (35 reviews) | Not enough data | | **Metadata** | 8.2 (33 reviews) | Not enough data | | **OCR Scanning** | 8.1 (24 reviews) | Not enough data | | **Versioning** | 8.7 (33 reviews) | Not enough data | | **Collaboration** | 8.1 (30 reviews) | Not enough data | | **Document Assembly** | 8.2 (22 reviews) | Not enough data | | **Form Creation** | 7.8 (26 reviews) | Not enough data | | **Portals and Sites** | 7.9 (19 reviews) | Not enough data | | **Disposition** | 7.8 (20 reviews) | Not enough data | | **Search** | 8.1 (35 reviews) | Not enough data | | **Web Interface** | 8.3 (30 reviews) | Not enough data | | **Mobile Apps** | 6.9 (21 reviews) | Not enough data | #### Workflow | Feature | Docusign CLM | EraCLM | |---|---|---| | **Process Automation** | 7.9 (29 reviews) | Not enough data | | **Conditions** | 8.0 (30 reviews) | Not enough data | | **Activities** | 8.1 (26 reviews) | Not enough data | | **Records Management** | Feature Not Available | Not enough data | | **Case Management** | 8.0 (19 reviews) | Not enough data | #### Platform | Feature | Docusign CLM | EraCLM | |---|---|---| | **Internationalization** | Feature Not Available | Not enough data | | **Performance and Reliability** | 8.1 (34 reviews) | Not enough data | | **Reporting and Auditing** | 8.1 (29 reviews) | Not enough data | | **System of Record Integration** | 8.4 (27 reviews) | Not enough data | | **APIs** | 8.2 (24 reviews) | Not enough data | --- ## Categories **Shared Categories (2):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Management Software](https://www.g2.com/categories/contract-management) **Unique to Docusign CLM (4):** [Contract Analytics Software](https://www.g2.com/categories/contract-analytics), [Document Generation Software](https://www.g2.com/categories/document-generation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation) --- ## Reviewer Demographics ### By Company Size | Segment | Docusign CLM | EraCLM | |---|---|---| | **Small-Business** | 27.5% | 46.2% | | **Mid-Market** | 45.3% | 23.1% | | **Enterprise** | 27.2% | 30.8% | ### By Industry #### Docusign CLM - **Information Technology and Services:** 14.9% - **Computer Software:** 9.8% - **Pharmaceuticals:** 5.5% - **Financial Services:** 5.5% - **Legal Services:** 4.4% - **Marketing and Advertising:** 3.9% - **Insurance:** 3.7% - **Real Estate:** 3.5% - **Hospital & Health Care:** 3.1% - **Telecommunications:** 2.8% - **Other:** 42.9% #### EraCLM - **Pharmaceuticals:** 15.4% - **Law Practice:** 15.4% - **Financial Services:** 15.4% - **Staffing and Recruiting:** 7.7% - **Legal Services:** 7.7% - **Information Technology and Services:** 7.7% - **Human Resources:** 7.7% - **Higher Education:** 7.7% - **Consumer Services:** 7.7% - **Computer Software:** 7.7% --- ## Alternatives ### Alternatives to Docusign CLM - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3491 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (427 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1068 reviews) - [Conga Composer](https://www.g2.com/products/conga-composer/reviews) — 4.4/5 stars (905 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (789 reviews) - [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews) - [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews) - [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews) ### Alternatives to EraCLM - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (789 reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3491 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (427 reviews) - [Oneflow](https://www.g2.com/products/oneflow/reviews) — 4.4/5 stars (372 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews) - [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1245 reviews) - [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (848 reviews) - [SignNow](https://www.g2.com/products/signnow/reviews) — 4.6/5 stars (1763 reviews) --- ## Top Discussions ### Docusign CLM - Title: [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) — 4 comments, 1 upvote > **Top comment:** "Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital..." - Title: [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) — 4 comments, 1 upvote > **Top comment:** "DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts Contracting processes can be complex,..." - Title: [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) — 2 comments > **Top comment:** "Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the..." - Title: [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) — 1 comment, 1 upvote > **Top comment:** "With this automated platform, the automated approval processes created on Salesforce can be carried out with utmost ease and simplicity as the documents are..." - Title: [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) — 1 comment, 2 upvotes > **Top comment:** "If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft..." ### EraCLM - Title: [Does ContractRoom have esignature?](https://www.g2.com/discussions/3048-esignature) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, we have proprietary digital signature technology built into the product. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-clm-vs-eraclm)