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Compare DocuShare, DocuWare, and IBM FileNet Content Manager

Pricing

 
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Free Trial Unavailable
Free Trial
Free Trial
DocuShare
Free Trial Unavailable
DocuWare
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Contact Vendor for Pricing
Free Trial
IBM FileNet Content Manager
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.4
8.2
8.3
Ease of Use
Ease of Use
8.0
7.9
7.1
Ease of Setup
Ease of Setup
7.3
7.0
5.7
Ease of Admin
Ease of Admin
7.9
7.4
6.8
Quality of Support
Quality of Support
7.9
8.3
7.7
Ease of Doing Business With
Ease of Doing Business With
7.9
8.3
7.5
Product Direction (% positive)
Product Direction (% positive)
7.3
8.4
7.5
Meets Requirements
DocuShare
8.4
DocuWare
8.2
IBM FileNet Content Manager
8.3
Ease of Use
DocuShare
8.0
DocuWare
7.9
IBM FileNet Content Manager
7.1
Ease of Setup
DocuShare
7.3
DocuWare
7.0
IBM FileNet Content Manager
5.7
Ease of Admin
DocuShare
7.9
DocuWare
7.4
IBM FileNet Content Manager
6.8
Quality of Support
DocuShare
7.9
DocuWare
8.3
IBM FileNet Content Manager
7.7
Ease of Doing Business With
DocuShare
7.9
DocuWare
8.3
IBM FileNet Content Manager
7.5
Product Direction (% positive)
DocuShare
7.3
DocuWare
8.4
IBM FileNet Content Manager
7.5

Features

File Management
File Type Support
DocuShare
8.7
DocuWare
8.8
IBM FileNet Content Manager
8.6
Metadata
DocuShare
8.5
DocuWare
8.4
IBM FileNet Content Manager
8.7
OCR Scanning
DocuShare
8.2
DocuWare
8.3
IBM FileNet Content Manager
7.9
Versioning
DocuShare
8.6
DocuWare
8.6
IBM FileNet Content Manager
8.6
Collaboration
DocuShare
8.0
DocuWare
8.1
IBM FileNet Content Manager
7.4
Document Assembly
DocuShare
7.9
DocuWare
8.4
IBM FileNet Content Manager
8.0
Form Creation
DocuShare
7.3
DocuWare
8.6
IBM FileNet Content Manager
6.8
Portals and Sites
DocuShare
7.9
DocuWare
8.0
IBM FileNet Content Manager
7.8
Disposition
DocuShare
7.7
DocuWare
8.2
IBM FileNet Content Manager
7.6
Search
DocuShare
8.4
DocuWare
8.6
IBM FileNet Content Manager
8.6
Web Interface
DocuShare
8.1
DocuWare
8.4
IBM FileNet Content Manager
8.0
Mobile Apps
DocuShare
6.1
DocuWare
7.4
IBM FileNet Content Manager
6.7
Workflow
Process Automation
DocuShare
7.4
DocuWare
8.8
IBM FileNet Content Manager
8.1
Conditions
DocuShare
7.2
DocuWare
8.7
IBM FileNet Content Manager
8.0
Activities
DocuShare
7.1
DocuWare
8.3
IBM FileNet Content Manager
7.9
Records Management
DocuShare
7.9
DocuWare
8.8
IBM FileNet Content Manager
8.1
Case Management
DocuShare
6.9
DocuWare
8.0
IBM FileNet Content Manager
8.3
Administration
User, Role, and Access Management
DocuShare
8.1
DocuWare
8.3
IBM FileNet Content Manager
8.3
Single Sign-On
DocuShare
8.2
DocuWare
8.4
IBM FileNet Content Manager
8.0
Policies and Controls
DocuShare
8.1
DocuWare
8.2
IBM FileNet Content Manager
8.0
Storage Limits
DocuShare
8.2
DocuWare
Not enough data available
IBM FileNet Content Manager
8.9
Storage Zones
DocuShare
7.8
DocuWare
8.6
IBM FileNet Content Manager
8.6
Security
DocuShare
8.7
DocuWare
8.7
IBM FileNet Content Manager
8.7
Platform
Internationalization
DocuShare
7.8
DocuWare
8.7
IBM FileNet Content Manager
8.2
Performance and Reliability
DocuShare
8.1
DocuWare
8.5
IBM FileNet Content Manager
8.1
Reporting and Auditing
DocuShare
8.0
DocuWare
8.4
IBM FileNet Content Manager
7.1
System of Record Integration
DocuShare
7.6
DocuWare
8.7
IBM FileNet Content Manager
8.0
APIs
DocuShare
7.5
DocuWare
8.2
IBM FileNet Content Manager
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
26.3%
2.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.1%
50.9%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
40.0%
22.8%
77.5%
DocuShare
Small-Business
30.9%
Mid-Market
29.1%
Enterprise
40.0%
DocuWare
Small-Business
26.3%
Mid-Market
50.9%
Enterprise
22.8%
IBM FileNet Content Manager
Small-Business
2.5%
Mid-Market
20.0%
Enterprise
77.5%

Reviewers' Industry

 
Information Technology and Services
14.9%
Insurance
7.1%
Insurance
23.3%
 
Hospital & Health Care
7.5%
Transportation/Trucking/Railroad
5.7%
Information Technology and Services
14.0%
 
Higher Education
6.0%
Real Estate
5.7%
Banking
12.8%
 
Financial Services
6.0%
Computer Software
5.7%
Government Administration
9.3%
 
Education Management
6.0%
Medical Practice
4.3%
Financial Services
9.3%
 
Other
59.7%
Other
71.4%
Other
31.4%
DocuShare
Information Technology and Services
14.9%
Hospital & Health Care
7.5%
Higher Education
6.0%
Financial Services
6.0%
Education Management
6.0%
Other
59.7%
DocuWare
Insurance
7.1%
Transportation/Trucking/Railroad
5.7%
Real Estate
5.7%
Computer Software
5.7%
Medical Practice
4.3%
Other
71.4%
IBM FileNet Content Manager
Insurance
23.3%
Information Technology and Services
14.0%
Banking
12.8%
Government Administration
9.3%
Financial Services
9.3%
Other
31.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Information Technology and Services

Easy to search and retrieve all types of important documents in a blink time.

Sidney M.
User

DocuWare enables us to capture information from a wide range of sources then organize and process the information. It supports structured data entry without human effort allowing colleagues to handle other tasks. It allows us to capture and create files...

Brad K.
Administrator in Computer Software

IBM customer response is very reliable. They actually have a very knowledgeable staff. They answer all PMRs in a reasonable time. There are many moving pieces in FileNet. They make sure that the correct specialists get involved with each and every problem....

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Information Technology and Services

Aloowing access to large set of files using UI is tough. You may need to reindex all documents again and when the size of documents you stored is 250 GB it is really tough to reindex all of them.

G2 User

Sometimes when there are updates to Docuware they do not work.

G2 User in Hospital & Health Care

Security and how it has to be applied to objects. Makes it difficult to design / implement / maintain the security throughout your topology of the domain.

 
DocuShare
Most Helpful Favorable Review
G2 User in Information Technology and Services

Easy to search and retrieve all types of important documents in a blink time.

Most Helpful Critical Review
G2 User in Information Technology and Services

Aloowing access to large set of files using UI is tough. You may need to reindex all documents again and when the size of documents you stored is 250 GB it is really tough to reindex all of them.

DocuWare
Most Helpful Favorable Review
Sidney M.
User

DocuWare enables us to capture information from a wide range of sources then organize and process the information. It supports structured data entry without human effort allowing colleagues to handle other tasks. It allows us to capture and create files...

Most Helpful Critical Review
G2 User

Sometimes when there are updates to Docuware they do not work.

IBM FileNet Content Manager
Most Helpful Favorable Review
Brad K.
Administrator in Computer Software

IBM customer response is very reliable. They actually have a very knowledgeable staff. They answer all PMRs in a reasonable time. There are many moving pieces in FileNet. They make sure that the correct specialists get involved with each and every problem....

Most Helpful Critical Review
G2 User in Hospital & Health Care

Security and how it has to be applied to objects. Makes it difficult to design / implement / maintain the security throughout your topology of the domain.

Screenshots

 
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Videos

 

Xerox DocuShare Flex is content management made simple.
DocuShare® Flex is a cloud-based software as a service (SaaS) application, to help you easily manage and organize content. Flex has everything you need to manage your business effectively. Plus, it can scale upward so that you add users, storage and solutions as your business grows.

For more information, please visit: http://www.docushare.com/about/flex/

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

No videos provided
DocuShare

Xerox DocuShare Flex is content management made simple.
DocuShare® Flex is a cloud-based software as a service (SaaS) application, to help you easily manage and organize content. Flex has everything you need to manage your business effectively. Plus, it can scale upward so that you add users, storage and solutions as your business grows.

For more information, please visit: http://www.docushare.com/about/flex/

DocuWare

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

IBM FileNet Content Manager
No videos provided
Ask DocuShare a QuestionContact DocuShareAsk DocuWare a QuestionContact DocuWareAsk IBM FileNet a QuestionContact IBM FileNet