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Compare Documo and Upland InterFAX 
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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (50.8% of reviews)
Entry-Level Pricing
$300.00 Per Year
$9.95 Per Month
Documo
Star Rating
(189)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plansUpland InterFAX
Star Rating
(126)4.6 out of 5
Market Segments
Small-Business (50.8% of reviews)
Entry-Level Pricing
$9.95 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Documo excels in overall user satisfaction with a star rating of 4.7, while Upland InterFAX follows closely with a rating of 4.6, indicating that both products are well-received but Documo has a slight edge.
- Reviewers mention that Documo is particularly favored by small businesses, with 59.8% of reviews coming from this segment, compared to Upland InterFAX's 52.1%, suggesting that Documo may better cater to the needs of smaller organizations.
- Users on G2 highlight that Documo's entry-level price is significantly higher at $300.00 compared to Upland InterFAX's $9.95, which may make Upland InterFAX a more accessible option for budget-conscious users.
- Reviewers say that both products have high ease of use scores, with Documo at 9.5 and Upland InterFAX at 9.4, indicating that users find both platforms intuitive, but Documo slightly outperforms in this area.
- G2 users report that Upland InterFAX shines in editing capabilities, scoring 7.6 compared to Documo's 6.9, suggesting that users may find Upland InterFAX more effective for document editing tasks.
- Users report that both products offer robust support, with both scoring 9.4 for quality of support, but Documo is noted for being a better business partner with a score of 9.5 compared to Upland InterFAX's 9.2, indicating a stronger relationship with its users.
Pricing
Entry-Level Pricing
Upland InterFAX
Fax + 200
$9.95
Per Month
- 100 inbound pages
- 100 outbound pages
- Local fax number included
Free Trial
Documo
Free Trial is available
Upland InterFAX
Free Trial is available
Ratings
Meets Requirements
9.5
172
9.4
120
Ease of Use
9.4
175
9.3
124
Ease of Setup
9.2
143
9.3
100
Ease of Admin
9.2
113
9.1
55
Quality of Support
9.4
155
9.3
111
Has the product been a good partner in doing business?
9.5
112
9.2
52
Product Direction (% positive)
9.0
171
8.9
122
Features by Category
Signature Process
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Not enough data
Platform
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Not enough data
Documents
6.8
86
7.6
109
7.2
91
Feature Not Available
8.8
125
Feature Not Available
Agentic AI - Online Fax
Not enough data
7.0
5
Not enough data
7.8
6
Sending
9.1
130
9.3
115
8.9
119
8.8
112
8.8
112
8.9
109
9.0
118
8.8
111
8.8
113
8.4
109
8.8
111
8.8
109
Reviews
Reviewers' Company Size
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland InterFAX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Hospital & Health Care
22.2%
Medical Practice
8.7%
Health, Wellness and Fitness
8.7%
Accounting
7.1%
Information Technology and Services
6.3%
Other
46.8%
Discussions
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 Comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
Upland InterFAX has no discussions with answers
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