G2 reviewers report that iFax has a stronger overall user satisfaction, reflected in its higher G2 Score, which indicates a more favorable perception among users compared to Documo. This is further supported by the significant number of recent reviews, showcasing consistent user engagement and feedback.
Users say that both platforms are easy to use, but iFax stands out for its straightforward setup process. Reviewers appreciate the built-in code page and confirmation page for transmissions, making it a reliable choice for users who need quick and efficient faxing solutions.
According to verified reviews, Documo excels in customer support, with users highlighting the responsiveness and helpfulness of the support team. Many users have noted that even when answers are not immediately available, the follow-up communication is essential and appreciated.
Reviewers mention that while both platforms offer good document storage capabilities, iFax provides a more seamless experience for sending faxes on the go. Users value the ability to store contacts easily, which enhances the overall usability of the service.
Users report that Documo's intuitive GUI and efficient portal make it a strong contender for small businesses, particularly those that have been using the service since inception. The quick fax sending feature is frequently praised, indicating a solid performance in day-to-day operations.
According to recent feedback, iFax is noted for its affordability, especially for users who require ongoing faxing services. The low entry-level price makes it an attractive option for small businesses looking to manage costs while still accessing reliable faxing capabilities.
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
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Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
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