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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (86.0% of reviews)
Entry-Level Pricing
$300.00 Per Year
$8.33 1 User License
Documo
Star Rating
(189)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plansiFax
Star Rating
(394)4.6 out of 5
Market Segments
Small-Business (86.0% of reviews)
Entry-Level Pricing
$8.33 1 User License
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Documo and iFax excel in ease of use, iFax edges out slightly with a score of 9.5 compared to Documo's 9.5, making it a preferred choice for those who prioritize user-friendly interfaces.
- Reviewers mention that iFax offers superior editing capabilities with a score of 8.5, while Documo lags behind at 7.1. This makes iFax a better option for users who frequently need to modify documents before sending.
- G2 users highlight that iFax's document signature feature is rated at 8.5, significantly outperforming Documo's 7.4. This is crucial for businesses that require reliable and efficient signing processes.
- Users on G2 report that iFax provides better storage solutions, scoring 9.1 compared to Documo's 8.9. This is particularly beneficial for businesses that handle large volumes of documents and need ample storage space.
- Reviewers say that iFax excels in contact management with a score of 9.0, while Documo scores 8.8. This feature is essential for users who need to manage a large number of contacts efficiently.
- Users report that both products have a strong performance in terms of alerts, but iFax's score of 9.2 slightly surpasses Documo's 8.9, indicating a more robust alert system for keeping users informed.
Pricing
Entry-Level Pricing
iFax
Basic
$8.33
1 User License
- 2 Months Free (Billed Annually)
- Superior fax quality
- iOS, Android, Win & Mac Apps
Free Trial
Documo
Free Trial is available
iFax
Free Trial is available
Ratings
Meets Requirements
9.5
172
9.3
67
Ease of Use
9.4
175
9.5
350
Ease of Setup
9.2
143
9.4
49
Ease of Admin
9.2
113
9.5
35
Quality of Support
9.4
155
9.0
50
Has the product been a good partner in doing business?
9.5
112
9.1
35
Product Direction (% positive)
9.0
171
8.9
73
Features by Category
Signature Process
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Not enough data
Platform
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Not enough data
Documents
6.8
86
8.2
52
7.2
91
8.2
51
8.8
125
8.8
50
Agentic AI - Online Fax
Not enough data
5.7
5
Not enough data
5.7
5
Sending
9.1
130
9.0
54
8.9
119
9.1
50
8.8
112
8.7
51
9.0
118
8.3
53
8.8
113
8.5
51
8.8
111
8.9
51
Reviews
Reviewers' Company Size
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Hospital & Health Care
12.2%
Health, Wellness and Fitness
8.2%
Accounting
6.9%
Medical Practice
5.6%
Mental Health Care
5.0%
Other
62.2%
Discussions
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 Comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
iFax has no discussions with answers
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