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Compare Documo and iFax 
Featured Products
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (86.3% of reviews)
Entry-Level Pricing
$300.00 Per Year
$8.33 1 User License
Documo
Star Rating
(189)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plansiFax
Star Rating
(461)4.6 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$8.33 1 User License
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that iFax has a stronger overall user satisfaction, reflected in its higher G2 Score, which indicates a more favorable perception among users compared to Documo. This is further supported by the significant number of recent reviews, showcasing consistent user engagement and feedback.
- Users say that both platforms are easy to use, but iFax stands out for its straightforward setup process. Reviewers appreciate the built-in code page and confirmation page for transmissions, making it a reliable choice for users who need quick and efficient faxing solutions.
- According to verified reviews, Documo excels in customer support, with users highlighting the responsiveness and helpfulness of the support team. Many users have noted that even when answers are not immediately available, the follow-up communication is essential and appreciated.
- Reviewers mention that while both platforms offer good document storage capabilities, iFax provides a more seamless experience for sending faxes on the go. Users value the ability to store contacts easily, which enhances the overall usability of the service.
- Users report that Documo's intuitive GUI and efficient portal make it a strong contender for small businesses, particularly those that have been using the service since inception. The quick fax sending feature is frequently praised, indicating a solid performance in day-to-day operations.
- According to recent feedback, iFax is noted for its affordability, especially for users who require ongoing faxing services. The low entry-level price makes it an attractive option for small businesses looking to manage costs while still accessing reliable faxing capabilities.
Pricing
Entry-Level Pricing
iFax
Basic
$8.33
1 User License
- 2 Months Free (Billed Annually)
- Superior fax quality
- iOS, Android, Win & Mac Apps
Free Trial
Documo
Free Trial is available
iFax
Free Trial is available
Ratings
Meets Requirements
9.5
172
9.3
68
Ease of Use
9.4
175
9.5
416
Ease of Setup
9.2
143
9.4
51
Ease of Admin
9.2
113
9.5
36
Quality of Support
9.4
155
9.0
50
Has the product been a good partner in doing business?
9.5
112
9.2
36
Product Direction (% positive)
9.0
171
8.9
74
Features by Category
Signature Process
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Not enough data
Platform
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Not enough data
Documents
6.8
86
8.2
52
7.2
91
8.2
51
8.8
125
8.8
50
Agentic AI - Online Fax
Not enough data
5.7
5
Not enough data
5.7
5
Sending
9.1
130
9.1
56
8.9
119
9.1
50
8.8
112
8.7
52
9.0
118
8.3
54
8.8
113
8.5
51
8.8
111
8.9
51
Reviews
Reviewers' Company Size
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Hospital & Health Care
12.8%
Health, Wellness and Fitness
8.3%
Accounting
6.7%
Medical Practice
5.8%
Mental Health Care
5.6%
Other
60.9%
Discussions
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 Comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
iFax has no discussions with answers
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