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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
$300.00 Per Year
$59.99 Per Month
Documo
Star Rating
(189)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plansFax.Plus
Star Rating
(57)4.6 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
$59.99 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Documo excels in document storage with a score of 9.1, allowing for efficient organization and retrieval of files, while Fax.Plus, with a score of 8.6, offers slightly less robust storage capabilities.
- Reviewers mention that Fax.Plus shines in document editing and signature features, scoring 8.0 in both areas, compared to Documo's lower scores of 6.7 for editing and 7.3 for document signature, indicating a more user-friendly experience for these tasks with Fax.Plus.
- G2 users highlight that both products have strong support quality, each scoring 9.5, but users on G2 note that Fax.Plus has a slight edge in overall business partnership satisfaction with a score of 9.8 compared to Documo's 9.6.
- Users say that Documo offers better unlimited sending capabilities with a score of 9.2, which is crucial for businesses that rely heavily on faxing, while Fax.Plus falls behind with a score of 8.1 in this area.
- Reviewers mention that both platforms provide solid ease of use, with Fax.Plus scoring 9.9, making it slightly more intuitive for new users compared to Documo's score of 9.6.
- Users report that Documo has a strong performance in cross-platform sending, scoring 9.1, which is essential for teams working across different devices, while Fax.Plus scores 9.2, indicating a competitive offering in this feature.
Pricing
Entry-Level Pricing
Fax.Plus
Enterprise
$59.99
Per Month
- 3,000 Pages / Month
- Unlimited Users
- Two Dedicated Fax Numbers (Can Add More)
Free Trial
Documo
Free Trial is available
Fax.Plus
No trial information availableRatings
Meets Requirements
9.5
172
9.6
51
Ease of Use
9.4
175
9.8
55
Ease of Setup
9.2
143
9.4
50
Ease of Admin
9.2
113
9.1
20
Quality of Support
9.4
155
9.4
44
Has the product been a good partner in doing business?
9.5
112
9.3
21
Product Direction (% positive)
9.0
171
8.2
52
Features by Category
Signature Process
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Not enough data
Platform
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Not enough data
Documents
6.8
86
7.3
42
7.2
91
7.1
42
8.8
125
8.3
43
Agentic AI - Online Fax
Not enough data
5.8
6
Not enough data
6.4
6
Sending
9.1
130
8.6
45
8.9
119
7.9
42
8.8
112
8.4
43
9.0
118
7.6
43
8.8
113
8.6
44
8.8
111
8.8
43
Reviews
Reviewers' Company Size
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fax.Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Hospital & Health Care
10.5%
Health, Wellness and Fitness
8.8%
Accounting
7.0%
Consulting
5.3%
Medical Practice
5.3%
Other
63.2%
Discussions
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 Comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
What are the features of fax?
1 Comment
Official Response from Fax.Plus
FAX.PLUS Main Features:
• Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more.
• Set up team with the...Read more
How many pages can I fax with fax Plus?
1 Comment
Official Response from Fax.Plus
It depends on the user's plan. For example, on the Premium plan, you can send 300 free pages per month, and on the Enterprise plan, you can send 3,000 free...Read more
How does fax Plus work?
1 Comment
Official Response from Fax.Plus
FAX.PLUS is available on multiple devices and platforms and allows you to send and receive fax through desktop, Android, iOS, email, Google products,...Read more
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