# Document360, Workvivo, MadCap Flare vs Confluence Comparison

| | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 516 | 2,659 | 487 | 4,352 | 
| **Largest Market Segment** | Mid-Market (47.8% of reviews) | Enterprise (57.5% of reviews) | Mid-Market (52.8% of reviews) | Mid-Market (48.3% of reviews) | 
| **Entry Level Price** | Contact Us 5 Team Accounts (billed annually) | $ per user, per month (billed annually) | Contact Us Per Year | Free 10 Users Per Month | 

---
## Top Pros & Cons

### Document360

Pros:
- Ease of Use (37 reviews)
- Features (28 reviews)

Cons:
- Missing Features (9 reviews)
- Editing Difficulties (8 reviews)

### Workvivo

Pros:
- Ease of Use (442 reviews)
- Engagement (340 reviews)

Cons:
- Slow Loading (102 reviews)
- Lack of Notifications (72 reviews)

### MadCap Flare

Pros:
- Content Management (2 reviews)
- Efficiency (2 reviews)

Cons:
- Learning Curve (2 reviews)
- Difficulty (1 reviews)

### Confluence

Pros:
- Ease of Use (299 reviews)
- Team Collaboration (212 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (83 reviews)

---
## Ratings Comparison
| Rating | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.1 (353 reviews) | 9.4 (2320 reviews) | 8.6 (402 reviews) | 8.5 (3686 reviews) | 
  | **Ease of Use** | 9.3 (358 reviews) | 9.5 (2344 reviews) | 7.4 (402 reviews) | 8.0 (3735 reviews) | 
  | **Ease of Setup** | 9.1 (241 reviews) | 9.5 (1227 reviews) | 7.9 (300 reviews) | 8.3 (1225 reviews) | 
  | **Ease of Admin** | 9.1 (213 reviews) | 9.5 (278 reviews) | 8.0 (288 reviews) | 8.0 (898 reviews) | 
  | **Quality of Support** | 9.5 (340 reviews) | 9.5 (2185 reviews) | 8.6 (376 reviews) | 8.1 (2524 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (210 reviews) | 9.7 (275 reviews) | 8.9 (290 reviews) | 8.5 (813 reviews) | 
  | **Product Direction (% positive)** | 9.4 (318 reviews) | 9.8 (2316 reviews) | 7.6 (370 reviews) | 7.5 (3617 reviews) | 

---
## Pricing

### Document360

#### Entry-Level Pricing

Plan: Professional

Price: Contact Us 5 Team Accounts (billed annually)

Description: Built for growing teams to scale documentation efficiently.

Key Features:
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word

[Browse all 3 editions](https://www.g2.com/products/document360/pricing)

#### Free Trial

Yes

### Workvivo

#### Entry-Level Pricing

Plan: Workvivo Subscription

Price: $ per user, per month (billed annually)

Description: Contact us to request a quote

Key Features:
- Activity Feed
- Goals and Values​
- Recognition

[Learn more about Workvivo](https://www.g2.com/products/workvivo/reviews)

#### Free Trial

No

### MadCap Flare

#### Entry-Level Pricing

Plan: Subscription

Price: Contact Us Per Year

Description: Includes Maintenance and Support

Key Features:
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training

[Learn more about MadCap Flare](https://www.g2.com/products/madcap-flare/reviews)

#### Free Trial

Yes

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Communication

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Web Content Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | 8.4/10 | 62 |
| **Confluence** | N/A | N/A |

#### Content

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Content Authoring** | Not enough data | Not enough data | 9.3 (57 reviews) | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | 9.2 (52 reviews) | Not enough data | 
| **Versioning** | Not enough data | Not enough data | 8.8 (47 reviews) | Not enough data | 
| **Plug-ins/Widgets/Apps** | Not enough data | Not enough data | 8.5 (26 reviews) | Not enough data | 
| **Approval Process** | Not enough data | Not enough data | 8.2 (26 reviews) | Not enough data | 
| **Content Scheduling** | Not enough data | Not enough data | 8.5 (21 reviews) | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 8.3 (37 reviews) | Not enough data | 
| **Internal Search** | Not enough data | Not enough data | 8.1 (51 reviews) | Not enough data | 
| **Content Repository** | Not enough data | Not enough data | 8.9 (51 reviews) | Not enough data | 

#### Design

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Breadth of Pre-Built Templates** | Not enough data | Not enough data | 7.8 (50 reviews) | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 7.8 (29 reviews) | Not enough data | 
| **Branding/Themes** | Not enough data | Not enough data | 7.9 (42 reviews) | Not enough data | 
| **Customization** | Not enough data | Not enough data | 8.4 (50 reviews) | Not enough data | 

#### Platform

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **User Community** | Not enough data | Not enough data | 8.3 (45 reviews) | Not enough data | 
| **SEO** | Not enough data | Not enough data | 8.3 (27 reviews) | Not enough data | 
| **Flexible Navigation Structures** | Not enough data | Not enough data | 8.5 (47 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.4 (33 reviews) | Not enough data | 
| **Enterprise Scalability** | Not enough data | Not enough data | 8.7 (35 reviews) | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 8.4 (26 reviews) | Not enough data | 
| **Dashboards and Reports** | Not enough data | Not enough data | 7.8 (27 reviews) | Not enough data | 
| **API / Integrations** | Not enough data | Not enough data | 7.6 (23 reviews) | Not enough data | 

#### Agentic AI - Web Content Management

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 9.1/10 | 110 |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Administration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Database Management ** | 9.3 (80 reviews) | Not enough data | Not enough data | Not enough data | 
| **Data Workflows** | 9.1 (77 reviews) | Not enough data | Not enough data | Not enough data | 
| **Issue Management** | Feature Not Available | Not enough data | Not enough data | Not enough data | 

#### Knowledge Management

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Knowledge Base** | 9.5 (94 reviews) | Not enough data | Not enough data | Not enough data | 
| **Publishing Workflows** | 9.2 (88 reviews) | Not enough data | Not enough data | Not enough data | 
| **Analytics** | 9.0 (87 reviews) | Not enough data | Not enough data | Not enough data | 

#### Compliance

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Policies and Controls** | 9.1 (83 reviews) | Not enough data | Not enough data | Not enough data | 
| **Data Governance** | 9.2 (79 reviews) | Not enough data | Not enough data | Not enough data | 
| **Compliance** | 9.3 (74 reviews) | Not enough data | Not enough data | Not enough data | 
| **Auditing** | 9.2 (71 reviews) | Not enough data | Not enough data | Not enough data | 

#### Customer Support

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Intelligent Search** | 9.2 (83 reviews) | Not enough data | Not enough data | Not enough data | 
| **Suggestions** | 8.9 (81 reviews) | Not enough data | Not enough data | Not enough data | 
| **Decision Trees** | 8.9 (76 reviews) | Not enough data | Not enough data | Not enough data | 

#### Data Security

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Risk Data Attributes** | 9.0 (66 reviews) | Not enough data | Not enough data | Not enough data | 
| **Data Transport** | 9.2 (72 reviews) | Not enough data | Not enough data | Not enough data | 
| **Access Management** | 9.4 (84 reviews) | Not enough data | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | 9.3 (75 reviews) | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Integrations** | 8.9 (77 reviews) | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 9.3 (95 reviews) | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | 9.3 (95 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.3 (31 reviews) | Not enough data | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.5/10 | 215 |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | 8.3/10 | 1086 |

#### Knowledge Pages

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Templates** | 8.5 (175 reviews) | Not enough data | Not enough data | 8.5 (792 reviews) | 
| **In-Content Feedback** | 8.6 (170 reviews) | Not enough data | Not enough data | 8.4 (738 reviews) | 
| **Versioning and Version History** | 8.9 (183 reviews) | Not enough data | Not enough data | 8.9 (798 reviews) | 
| **Decision Trees** | 8.4 (149 reviews) | Not enough data | Not enough data | 8.3 (658 reviews) | 
| **Duplicate Detection** | 7.8 (120 reviews) | Not enough data | Not enough data | 7.8 (440 reviews) | 
| **Content Editor** | 8.8 (147 reviews) | Not enough data | Not enough data | 8.6 (534 reviews) | 

#### Knowledge Dissemination

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Page Analytics** | 8.7 (176 reviews) | Not enough data | Not enough data | 8.3 (673 reviews) | 
| **Permissions** | 9.1 (179 reviews) | Not enough data | Not enough data | 8.6 (788 reviews) | 
| **Knowledge Sharing** | 9.2 (179 reviews) | Not enough data | Not enough data | 9.2 (896 reviews) | 
| **Notifications** | 8.8 (176 reviews) | Not enough data | Not enough data | 8.6 (794 reviews) | 
| **Advanced Search** | 8.5 (144 reviews) | Not enough data | Not enough data | 8.1 (493 reviews) | 
| **Browser Extension** | 7.9 (116 reviews) | Not enough data | Not enough data | 7.8 (422 reviews) | 
| **Organization** | 9.0 (148 reviews) | Not enough data | Not enough data | 8.7 (556 reviews) | 
| **Other Integrations** | 8.2 (126 reviews) | Not enough data | Not enough data | 8.5 (521 reviews) | 
| **Knowledge Integrations** | 8.2 (124 reviews) | Not enough data | Not enough data | 8.5 (451 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Adaptive Learning** | 8.1 (24 reviews) | Not enough data | Not enough data | 7.7 (178 reviews) | 
| **Natural Language Interaction** | 8.3 (24 reviews) | Not enough data | Not enough data | 7.6 (179 reviews) | 
| **Proactive Assistance** | 8.2 (24 reviews) | Not enough data | Not enough data | 7.5 (178 reviews) | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | 9.1/10 | 1823 |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Information Distribution

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **News Feed** | Not enough data | 9.4 (1713 reviews) | Not enough data | Not enough data | 
| **Newsletter** | Not enough data | 9.3 (1516 reviews) | Not enough data | Not enough data | 
| **Notifications** | Not enough data | 9.3 (1688 reviews) | Not enough data | Not enough data | 
| **Email** | Not enough data | 9.3 (1653 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 9.3 (1615 reviews) | Not enough data | Not enough data | 

#### Employee Engagement

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Employee Generated Content** | Not enough data | 9.4 (1678 reviews) | Not enough data | Not enough data | 
| **Confirmation** | Not enough data | 9.2 (1621 reviews) | Not enough data | Not enough data | 
| **Comments** | Not enough data | 9.4 (1680 reviews) | Not enough data | Not enough data | 
| **Inline Translation** | Not enough data | 9.2 (1585 reviews) | Not enough data | Not enough data | 
| **Administrative Access** | Not enough data | 9.3 (1591 reviews) | Not enough data | Not enough data | 
| **Content Interaction** | Not enough data | 9.2 (772 reviews) | Not enough data | Not enough data | 
| **Surveys (global & local)** | Not enough data | 9.1 (767 reviews) | Not enough data | Not enough data | 
| **Chat** | Not enough data | 8.9 (771 reviews) | Not enough data | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Native Mobile Application** | Not enough data | 9.0 (756 reviews) | Not enough data | Not enough data | 
| **Branded Experience** | Not enough data | 9.2 (757 reviews) | Not enough data | Not enough data | 
| **Personalized Ux Experience** | Not enough data | 9.1 (759 reviews) | Not enough data | Not enough data | 
| **Audience Management & Creation** | Not enough data | 9.1 (757 reviews) | Not enough data | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Newsfeed** | Not enough data | 9.2 (778 reviews) | Not enough data | Not enough data | 
| **Newsletter Engine** | Not enough data | 9.1 (749 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 9.1 (750 reviews) | Not enough data | Not enough data | 

#### Additional Features - Employee Communications

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Emergency Notifications** | Not enough data | 9.0 (751 reviews) | Not enough data | Not enough data | 
| **Analytics** | Not enough data | 9.0 (752 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 9.0 (754 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.7 (266 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.9 (267 reviews) | Not enough data | Not enough data | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | 8.4/10 | 76 |

#### Login Options 

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | Not enough data | Not enough data | 9.5 (58 reviews) | 
| **Password Saver** | Not enough data | Not enough data | Not enough data | 8.7 (42 reviews) | 

#### Productivity

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Email Client** | Not enough data | Not enough data | Not enough data | 7.9 (39 reviews) | 
| **Split Screen** | Not enough data | Not enough data | Not enough data | 8.3 (43 reviews) | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 8.5 (41 reviews) | 
| **Virtual Assistant** | Not enough data | Not enough data | Not enough data | 8.0 (43 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | Not enough data | 8.4 (44 reviews) | 

#### Customization 

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Custom Workflows** | Not enough data | Not enough data | Not enough data | 8.4 (46 reviews) | 
| **Multiple Workspaces** | Not enough data | Not enough data | Not enough data | 9.1 (46 reviews) | 
| **Custom Application Integration** | Not enough data | Not enough data | Not enough data | 8.6 (42 reviews) | 

#### Agentic AI - Unified Workspaces

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.8 (37 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 8.1 (40 reviews) | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | 9.4/10 | 1021 |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Platform Basics

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Reporting** | Not enough data | 9.4 (950 reviews) | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | 9.4 (975 reviews) | Not enough data | Not enough data | 
| **Performance** | Not enough data | 9.5 (967 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Automation** | Not enough data | 9.4 (939 reviews) | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | 9.3 (952 reviews) | Not enough data | Not enough data | 
| **Content Library** | Not enough data | 9.4 (957 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Integrations** | Not enough data | 9.3 (925 reviews) | Not enough data | Not enough data | 
| **Mobility** | Not enough data | 9.4 (939 reviews) | Not enough data | Not enough data | 
| **Corporate Discounts** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | 9.6 (960 reviews) | Not enough data | Not enough data | 
| **Rewards** | Not enough data | 9.4 (933 reviews) | Not enough data | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | 8.6/10 | 97 |

#### Automation

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Workflows** | Not enough data | Not enough data | Not enough data | 8.8 (59 reviews) | 
| **Customization** | Not enough data | Not enough data | Not enough data | 8.8 (58 reviews) | 
| **Data repository** | Not enough data | Not enough data | Not enough data | 8.8 (62 reviews) | 

#### Administration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Permissions** | Not enough data | Not enough data | Not enough data | 8.8 (60 reviews) | 
| **Procedures** | Not enough data | Not enough data | Not enough data | 8.6 (57 reviews) | 
| **Remote Work** | Not enough data | Not enough data | Not enough data | 9.2 (56 reviews) | 

#### Project management

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Task Prioritization** | Not enough data | Not enough data | Not enough data | 9.0 (57 reviews) | 
| **Dependencies** | Not enough data | Not enough data | Not enough data | 8.6 (57 reviews) | 
| **Planning** | Not enough data | Not enough data | Not enough data | 8.9 (58 reviews) | 
| **Views** | Not enough data | Not enough data | Not enough data | 8.7 (58 reviews) | 
| **Scheduling** | Not enough data | Not enough data | Not enough data | 8.6 (54 reviews) | 
| **Critical Path** | Not enough data | Not enough data | Not enough data | 8.0 (53 reviews) | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 8.6 (60 reviews) | 

#### Workload

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Resource Allocation** | Not enough data | Not enough data | Not enough data | 8.2 (54 reviews) | 
| **Workspace** | Not enough data | Not enough data | Not enough data | 8.6 (56 reviews) | 
| **Configuration** | Not enough data | Not enough data | Not enough data | 8.8 (57 reviews) | 
| **Insights** | Not enough data | Not enough data | Not enough data | 8.4 (56 reviews) | 

#### Communication & Collaboration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Communication Channels** | Not enough data | Not enough data | Not enough data | 8.8 (56 reviews) | 
| **Document Management** | Not enough data | Not enough data | Not enough data | 9.3 (68 reviews) | 
| **Collaboration** | Not enough data | Not enough data | Not enough data | 9.2 (69 reviews) | 

#### Cost Management

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Project Budgeting** | Not enough data | Not enough data | Not enough data | 8.0 (55 reviews) | 
| **Time & Expense** | Not enough data | Not enough data | Not enough data | 8.1 (54 reviews) | 
| **Profitability** | Not enough data | Not enough data | Not enough data | 8.0 (53 reviews) | 

#### Integration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Front Office** | Not enough data | Not enough data | Not enough data | 8.4 (52 reviews) | 
| **Back Office** | Not enough data | Not enough data | Not enough data | 8.2 (55 reviews) | 
| **External data** | Not enough data | Not enough data | Not enough data | 8.2 (54 reviews) | 

#### Generative AI

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.4 (56 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 8.4 (55 reviews) | 

#### Agentic AI - Work Management

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.0 (50 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 8.0 (51 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.1 (51 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.2 (51 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | 8.5/10 | 127 |

#### Communication

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Chat** | Not enough data | Not enough data | Not enough data | 7.4 (65 reviews) | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 8.7 (68 reviews) | 
| **External** | Not enough data | Not enough data | Not enough data | 8.0 (65 reviews) | 
| **Feedback** | Not enough data | Not enough data | Not enough data | 8.3 (72 reviews) | 
| **Announcements** | Not enough data | Not enough data | Not enough data | 8.5 (68 reviews) | 

#### Content & Documents

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 9.0 (77 reviews) | 
| **Notes** | Not enough data | Not enough data | Not enough data | 9.0 (75 reviews) | 
| **Search** | Not enough data | Not enough data | Not enough data | 8.7 (75 reviews) | 
| **Versioning** | Not enough data | Not enough data | Not enough data | 9.0 (74 reviews) | 

#### Controls

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Custom Views** | Not enough data | Not enough data | Not enough data | 8.4 (65 reviews) | 
| **Followers** | Not enough data | Not enough data | Not enough data | 8.5 (66 reviews) | 
| **User Management** | Not enough data | Not enough data | Not enough data | 8.8 (68 reviews) | 
| **Calendars** | Not enough data | Not enough data | Not enough data | 8.2 (64 reviews) | 
| **Public Sharing** | Not enough data | Not enough data | Not enough data | 8.5 (66 reviews) | 

#### Project Management

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 8.4 (70 reviews) | 
| **Planning** | Not enough data | Not enough data | Not enough data | 8.6 (67 reviews) | 
| **Visibility** | Not enough data | Not enough data | Not enough data | 9.0 (67 reviews) | 
| **Integration** | Not enough data | Not enough data | Not enough data | 9.2 (74 reviews) | 

#### Remote Collaboration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Alignment** | Not enough data | Not enough data | Not enough data | 9.0 (67 reviews) | 
| **Accountability** | Not enough data | Not enough data | Not enough data | 8.9 (66 reviews) | 
| **Connectivity** | Not enough data | Not enough data | Not enough data | 8.7 (67 reviews) | 
| **Offline Mode** | Not enough data | Not enough data | Not enough data | 7.5 (65 reviews) | 

#### Generative AI

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.2 (72 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 8.2 (70 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 7.6 (62 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 7.9 (62 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | 7.4/10 | 109 |
| **Confluence** | N/A | N/A |

#### Design

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Graphics** | Not enough data | Not enough data | 7.5 (88 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | 8.0 (87 reviews) | Not enough data | 
| **Themes** | Not enough data | Not enough data | 7.8 (73 reviews) | Not enough data | 

#### Collaboration

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Multi-User Collaboration** | Not enough data | Not enough data | 7.9 (75 reviews) | Not enough data | 
| **Real-Time Communication** | Not enough data | Not enough data | 7.2 (61 reviews) | Not enough data | 

#### File Types

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Export** | Not enough data | Not enough data | 8.7 (97 reviews) | Not enough data | 
| **Import** | Not enough data | Not enough data | 7.5 (91 reviews) | Not enough data | 
| **Web Publishing** | Not enough data | Not enough data | 9.1 (87 reviews) | Not enough data | 

#### Edit & Revise

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Revision History** | Not enough data | Not enough data | 8.5 (77 reviews) | Not enough data | 
| **Suggestion Mode** | Not enough data | Not enough data | 8.1 (59 reviews) | Not enough data | 
| **Document Editor** | Not enough data | Not enough data | 8.7 (96 reviews) | Not enough data | 

#### Integrate & Embed

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Calendar** | Not enough data | Not enough data | 6.7 (31 reviews) | Not enough data | 
| **Website** | Not enough data | Not enough data | 8.7 (57 reviews) | Not enough data | 
| **Applications** | Not enough data | Not enough data | 8.3 (44 reviews) | Not enough data | 

#### Operating System

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **PC Operating System** | Not enough data | Not enough data | 8.7 (101 reviews) | Not enough data | 
| **Mac Operating System** | Not enough data | Not enough data | 4.5 (17 reviews) | Not enough data | 
| **Linux Operating System** | Not enough data | Not enough data | 4.2 (13 reviews) | Not enough data | 

#### Generative AI

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 5.7 (7 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 5.2 (7 reviews) | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 5.2 (7 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 5.5 (7 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 5.5 (7 reviews) | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.6/10 | 140 |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Generative AI

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.4 (48 reviews) | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Knowledge Base** | 9.4 (127 reviews) | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | 9.4 (125 reviews) | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | 8.7 (73 reviews) | Not enough data | Not enough data | Not enough data | 
| **Personalization** | 8.8 (80 reviews) | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Branding** | 9.2 (82 reviews) | Not enough data | Not enough data | Not enough data | 
| **Automation** | 8.4 (74 reviews) | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | 8.4 (68 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 8.6 (72 reviews) | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 8.5 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | 8.5 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.7 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.5 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.5 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.2 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | 8.6 (11 reviews) | Not enough data | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Generative AI

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | 9.1/10 | 196 |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Gamification** | Not enough data | 9.3 (182 reviews) | Not enough data | Not enough data | 
| **Community Building** | Not enough data | 9.4 (185 reviews) | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | 9.5 (186 reviews) | Not enough data | Not enough data | 
| **User Generated Content** | Not enough data | 9.4 (185 reviews) | Not enough data | Not enough data | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Content Moderation** | Not enough data | 9.2 (182 reviews) | Not enough data | Not enough data | 
| **Polls & Surveys** | Not enough data | 9.4 (180 reviews) | Not enough data | Not enough data | 
| **Content Management** | Not enough data | 9.4 (184 reviews) | Not enough data | Not enough data | 
| **Analytics & Reporting** | Not enough data | 9.2 (182 reviews) | Not enough data | Not enough data | 
| **User Management** | Not enough data | 9.4 (184 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | 8.6 (36 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.7 (35 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.6 (35 reviews) | Not enough data | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | 9.1/10 | 113 |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Training & Learning Modules** | Not enough data | 9.3 (111 reviews) | Not enough data | Not enough data | 
| **Health & Safety Policies** | Not enough data | 9.3 (110 reviews) | Not enough data | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | 9.4 (110 reviews) | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | 9.6 (110 reviews) | Not enough data | Not enough data | 
| **Employee Services** | Not enough data | 9.5 (108 reviews) | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | 9.5 (112 reviews) | Not enough data | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Group Messaging** | Not enough data | 9.3 (110 reviews) | Not enough data | Not enough data | 
| **Private Messaging** | Not enough data | 9.2 (111 reviews) | Not enough data | Not enough data | 
| **Announcements** | Not enough data | 9.5 (112 reviews) | Not enough data | Not enough data | 
| **Emergency Notifications** | Not enough data | 9.3 (109 reviews) | Not enough data | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Shift Scheduling** | Not enough data | 9.2 (109 reviews) | Not enough data | Not enough data | 
| **Insights & Analytics** | Not enough data | 9.3 (110 reviews) | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **SOPs & Documentation** | Not enough data | 9.1 (110 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (16 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 9.0 (15 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.4 (16 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.8 (16 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.3 (16 reviews) | Not enough data | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | 9.2/10 | 529 |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Employee Lifecycle Management** | Not enough data | 9.2 (502 reviews) | Not enough data | Not enough data | 
| **Communication** | Not enough data | 9.4 (512 reviews) | Not enough data | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Action Plan** | Not enough data | 9.2 (510 reviews) | Not enough data | Not enough data | 
| **Productivity** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Digital Experience Management** | Not enough data | 9.3 (504 reviews) | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | 
| **Employee Listening** | Not enough data | 9.2 (501 reviews) | Not enough data | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Performance Management** | Not enough data | 9.3 (500 reviews) | Not enough data | Not enough data | 
| **Learning** | Not enough data | 9.3 (502 reviews) | Not enough data | Not enough data | 
| **Team Building** | Not enough data | 9.3 (505 reviews) | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.5/10 | 21 |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | 8.3/10 | 218 |

#### Management and Discovery - IT Documentation

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Search and Indexing** | 8.5 (21 reviews) | Not enough data | Not enough data | 8.3 (185 reviews) | 
| **Version Control** | 8.4 (20 reviews) | Not enough data | Not enough data | 8.5 (188 reviews) | 
| **Access and Permissions** | 9.0 (21 reviews) | Not enough data | Not enough data | 8.5 (188 reviews) | 

#### Operations - IT Documentation

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Integrations** | 8.8 (20 reviews) | Not enough data | Not enough data | 8.5 (189 reviews) | 
| **Automation** | 8.2 (20 reviews) | Not enough data | Not enough data | 8.0 (180 reviews) | 
| **Reporting** | 8.2 (19 reviews) | Not enough data | Not enough data | 8.2 (177 reviews) | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | 8.7/10 | 51 |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (49 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.8 (50 reviews) | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Knowledge Base

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Workvivo** | 9.3/10 | 1629 |
| **MadCap Flare** | N/A | N/A |
| **Confluence** | N/A | N/A |

#### Platform Basics

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Performance Benchmarking** | Not enough data | 9.3 (1447 reviews) | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | 9.3 (1464 reviews) | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | 9.3 (1428 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 9.4 (1467 reviews) | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | 9.3 (1454 reviews) | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | 9.4 (1446 reviews) | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | 9.2 (1403 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Employee Segmenting** | Not enough data | 9.4 (1448 reviews) | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | 9.4 (1446 reviews) | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | 9.5 (1491 reviews) | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | 9.4 (1475 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Customization ** | Not enough data | 9.3 (1386 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | 9.2 (1332 reviews) | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | 9.3 (1331 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.4 (1370 reviews) | Not enough data | Not enough data | 
| **Performance** | Not enough data | 9.5 (1381 reviews) | Not enough data | Not enough data | 
| **Mobility** | Not enough data | 9.4 (1370 reviews) | Not enough data | Not enough data | 
| **Reporting** | Not enough data | 9.2 (1350 reviews) | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | 9.3 (1374 reviews) | Not enough data | Not enough data | 

---
## Categories

**Unique to Document360 (5):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)

**Unique to Workvivo (7):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)

**Unique to MadCap Flare (3):** [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Document Creation Software](https://www.g2.com/categories/document-creation), [Web Content Management Software](https://www.g2.com/categories/web-content-management)

**Unique to Confluence (5):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Document360 | Workvivo | MadCap Flare | Confluence | 
|---|---|---|---|---|
| **Small-Business** | 40.3% | 12.7% | 17.8% | 18.4% | 
| **Mid-Market** | 47.8% | 29.8% | 52.8% | 48.3% | 
| **Enterprise** | 11.9% | 57.5% | 29.4% | 33.3% | 

### By Industry

#### Document360

- **Computer Software:** 21.8%
- **Information Technology and Services:** 15.6%
- **Financial Services:** 5.1%
- **Computer & Network Security:** 4.9%
- **Marketing and Advertising:** 4.1%
- **Hospital & Health Care:** 3.5%
- **Telecommunications:** 3.3%
- **Logistics and Supply Chain:** 3.1%
- **Accounting:** 2.9%
- **Education Management:** 2.1%
- **Other:** 33.7%

#### Workvivo

- **Consumer Services:** 20.0%
- **Information Technology and Services:** 12.7%
- **Computer Software:** 7.8%
- **Retail:** 5.3%
- **Accounting:** 3.8%
- **Telecommunications:** 3.2%
- **Airlines/Aviation:** 3.1%
- **Automotive:** 2.8%
- **Financial Services:** 2.6%
- **Computer & Network Security:** 2.1%
- **Other:** 36.5%

#### MadCap Flare

- **Computer Software:** 36.6%
- **Information Technology and Services:** 15.2%
- **Writing and Editing:** 3.4%
- **Computer & Network Security:** 3.4%
- **Financial Services:** 2.5%
- **Mechanical or Industrial Engineering:** 2.3%
- **Oil & Energy:** 1.9%
- **Electrical/Electronic Manufacturing:** 1.9%
- **Hospital & Health Care:** 1.7%
- **Industrial Automation:** 1.7%
- **Other:** 29.5%

#### Confluence

- **Computer Software:** 20.9%
- **Information Technology and Services:** 19.5%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.1%

---
## Alternatives

### Alternatives to Document360

- [ProProfs Knowledge Base Software](https://www.g2.com/products/proprofs-knowledge-base-software/reviews) — 4.6/5 stars (30 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11895 reviews)
- [Archbee](https://www.g2.com/products/archbee/reviews) — 4.6/5 stars (118 reviews)
- [ClickHelp](https://www.g2.com/products/clickhelp/reviews) — 4.8/5 stars (65 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6943 reviews)
- [GitBook](https://www.g2.com/products/gitbook/reviews) — 4.8/5 stars (183 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12423 reviews)

### Alternatives to Workvivo

- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews)
- [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)
- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [Haiilo](https://www.g2.com/products/haiilo-haiilo/reviews) — 4.6/5 stars (292 reviews)
- [LumApps](https://www.g2.com/products/lumapps/reviews) — 4.4/5 stars (164 reviews)

### Alternatives to MadCap Flare

- [ClickHelp](https://www.g2.com/products/clickhelp/reviews) — 4.8/5 stars (65 reviews)
- [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) — 4.7/5 stars (2036 reviews)
- [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) — 4.2/5 stars (673 reviews)
- [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) — 4.4/5 stars (9526 reviews)
- [Adobe RoboHelp](https://www.g2.com/products/adobe-robohelp/reviews) — 4.0/5 stars (38 reviews)
- [Author-It](https://www.g2.com/products/author-it/reviews) — 3.9/5 stars (33 reviews)
- [Dr. Explain](https://www.g2.com/products/dr-explain/reviews) — 4.5/5 stars (30 reviews)
- [Help & Manual](https://www.g2.com/products/help-manual/reviews) — 4.8/5 stars (22 reviews)
- [HelpNDoc](https://www.g2.com/products/helpndoc/reviews) — 4.1/5 stars (18 reviews)
- [HelpSmith](https://www.g2.com/products/helpsmith/reviews) — 4.8/5 stars (16 reviews)

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12423 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15379 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11895 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)

---
## Top Discussions

### Document360

- Title: [What is Document360 used for?](https://www.g2.com/discussions/what-is-document360-used-for) — 1 comment
  > **Top comment:** "For creating Internal or external (customer-facing) documentation."
- Title: [What exciting feature are you going to include in next release.](https://www.g2.com/discussions/43090-what-exciting-feature-are-you-going-to-include-in-next-release) — 1 comment, 1 upvote
  > **Top comment:** "I have been using Document360 for the purpose of documenting various navigations tools etc that the end user to the company software can refer to at any..."
- Title: [Are there any No-code ways to do advanced personalisation.](https://www.g2.com/discussions/28153-are-there-any-no-code-ways-to-do-advanced-personalisation) — 1 comment
  > **Top comment:** "You don't need to use any custom CSS or JavaScript to build your online knowledge base using Document360. It's designed in a way, the editors can simply..."
- Title: [Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?](https://www.g2.com/discussions/28145-is-it-possible-to-add-custom-features-to-the-landing-page-either-as-a-new-drag-and-drop-or-with-html-and-javascript) — 1 comment, 1 upvote
  > **Top comment:** "You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched..."
- Title: [What all API Integration tools document360 offer now?](https://www.g2.com/discussions/26770-what-all-api-integration-tools-document360-offer-now) — 1 comment, 1 upvote
  > **Top comment:** " Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like..."

### Workvivo

- Title: [What is Workvivo used for?](https://www.g2.com/discussions/what-is-workvivo-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "WorkVivo can be used for getting Employee Feedback, monitoring the pulse of your organization. Track ROI with Workvivo. Employee App with Instant Messaging,..."
- Title: [I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?](https://www.g2.com/discussions/i-m-trying-to-use-workvivo-for-internal-communications-but-i-m-not-sure-how-to-engage-my-team-effectively-any-suggestions) — 4 comments, 2 upvotes
  > **Top comment:** "You can add tag the team member for any important updates. The team will be able to see the update and acknowledge the same by commenting on the post. For..."
- Title: [How do i search more users within my company from diffrent countires?](https://www.g2.com/discussions/how-do-i-search-more-users-within-my-company-from-diffrent-countires) — 3 comments, 1 upvote
  > **Top comment:** "every user will have a team and every team will have a cluster of group names you can tag them in any post by selecting the audience group."
- Title: [Keep up the good work](https://www.g2.com/discussions/keep-up-the-good-work) — 2 comments, 2 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [NO](https://www.g2.com/discussions/no-fafecaf2-2930-4b6c-9d4d-be7c2d041425) — 2 comments, 2 upvotes
  > **Top comment:** "Yes"

### MadCap Flare

- Title: [Is MadCap Flare cloud-based?](https://www.g2.com/discussions/is-madcap-flare-cloud-based) — 2 comments
  > **Top comment:** "MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their..."
- Title: [How much is MadCap Central?](https://www.g2.com/discussions/how-much-is-madcap-central) — 2 comments
  > **Top comment:** "MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an..."
- Title: [How much does MadCap Flare cost?](https://www.g2.com/discussions/how-much-does-madcap-flare-cost) — 1 comment
  > **Top comment:** "No idea - our admin team pays the bills"
- Title: [Is MadCap Flare a CMS?](https://www.g2.com/discussions/is-madcap-flare-a-cms) — 1 comment
  > **Top comment:** "Flare is NOT a CMS - it is an advanced editor and output builder"
- Title: [What is MadCap flare used for?](https://www.g2.com/discussions/what-is-madcap-flare-used-for) — 1 comment
  > **Top comment:** "The creation of single-sourced documentation, both for online consumption, and for printable output."

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/document360-vs-workvivo-vs-madcap-flare-vs-confluence)