# Document360, Viva Engage, Bloomfire vs Notion Comparison

| | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 3.6 out of 5 | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 513 | 1,441 | 513 | 11,820 | 
| **Largest Market Segment** | Mid-Market (47.8% of reviews) | Enterprise (59.6% of reviews) | Mid-Market (52.7% of reviews) | Small-Business (65.5% of reviews) | 
| **Entry Level Price** | Contact Us 5 Team Accounts (billed annually) | No pricing available | Contact Us 25 Users Per Year | Free | 

---
## Top Pros & Cons

### Document360

Pros:
- Ease of Use (46 reviews)
- Features (31 reviews)

Cons:
- Missing Features (11 reviews)
- Editing Difficulties (10 reviews)

### Viva Engage

Pros:
- Ease of Use (4 reviews)
- Connectivity (3 reviews)

Cons:
- Low Engagement (3 reviews)
- Distraction (2 reviews)

### Bloomfire

Pros:
- Ease of Use (29 reviews)
- Easy Access (14 reviews)

Cons:
- Inefficient Search (7 reviews)
- Inefficient Search Functionality (5 reviews)

### Notion

Pros:
- Ease of Use (4770 reviews)
- Features (2748 reviews)

Cons:
- Learning Curve (1909 reviews)
- Limited Features (1032 reviews)

---
## Ratings Comparison
| Rating | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.1 (353 reviews) | 7.9 (1264 reviews) | 9.0 (413 reviews) | 8.8 (8102 reviews) | 
  | **Ease of Use** | 9.3 (357 reviews) | 8.1 (1280 reviews) | 9.1 (416 reviews) | 8.3 (8259 reviews) | 
  | **Ease of Setup** | 9.1 (241 reviews) | 8.3 (178 reviews) | 8.9 (178 reviews) | 8.3 (4178 reviews) | 
  | **Ease of Admin** | 9.1 (213 reviews) | 7.7 (166 reviews) | 8.9 (157 reviews) | 8.4 (2295 reviews) | 
  | **Quality of Support** | 9.5 (340 reviews) | 7.8 (757 reviews) | 9.2 (325 reviews) | 8.5 (5713 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (210 reviews) | 7.8 (147 reviews) | 9.1 (144 reviews) | 8.9 (2152 reviews) | 
  | **Product Direction (% positive)** | 9.4 (318 reviews) | 6.0 (1264 reviews) | 8.2 (397 reviews) | 9.4 (8080 reviews) | 

---
## Pricing

### Document360

#### Entry-Level Pricing

Plan: Professional

Price: Contact Us 5 Team Accounts (billed annually)

Description: Built for growing teams to scale documentation efficiently.

Key Features:
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word

[Browse all 3 editions](https://www.g2.com/products/document360/pricing)

#### Free Trial

Yes

### Viva Engage

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Bloomfire

#### Entry-Level Pricing

Plan: Team

Price: Contact Us 25 Users Per Year

Description: Single Team Access - For teams just starting out with knowledge management

Key Features:
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge

[Browse all 3 editions](https://www.g2.com/products/bloomfire/pricing)

#### Free Trial

No

### Notion

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals to organize personal projects and life

Key Features:
- Free for individual usage
- Basic forms
- Basic sites

[Browse all 4 editions](https://www.g2.com/products/notion/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Communication

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | 7.9/10 | 4683 |

#### Tasks

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Creation & Assignment** | Not enough data | Not enough data | Not enough data | 8.7 (3799 reviews) | 
| **Due Dates** | Not enough data | Not enough data | Not enough data | 8.3 (3709 reviews) | 
| **Task Prioritization** | Not enough data | Not enough data | Not enough data | 8.6 (3813 reviews) | 
| **To-Do Lists** | Not enough data | Not enough data | Not enough data | 8.9 (3953 reviews) | 
| **Dependencies** | Not enough data | Not enough data | Not enough data | 7.7 (3088 reviews) | 
| **Mass Updates** | Not enough data | Not enough data | Not enough data | 7.5 (2867 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | Not enough data | 8.4 (3639 reviews) | 
| **Recurring Tasks** | Not enough data | Not enough data | Not enough data | 7.5 (3219 reviews) | 

#### Projects

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Planning** | Not enough data | Not enough data | Not enough data | 8.8 (3591 reviews) | 
| **Project Map** | Not enough data | Not enough data | Not enough data | 8.4 (3159 reviews) | 
| **GANTT** | Not enough data | Not enough data | Not enough data | 7.4 (2539 reviews) | 
| **Calendar View** | Not enough data | Not enough data | Not enough data | 8.1 (3398 reviews) | 
| **Views** | Not enough data | Not enough data | Not enough data | 8.5 (3304 reviews) | 
| **Project Budgeting** | Not enough data | Not enough data | Not enough data | 7.4 (2585 reviews) | 
| **Issue Tracking** | Not enough data | Not enough data | Not enough data | 7.8 (2720 reviews) | 
| **Templates** | Not enough data | Not enough data | Not enough data | 8.3 (3469 reviews) | 
| **Critical Path** | Not enough data | Not enough data | Not enough data | 7.3 (2343 reviews) | 
| **Time & Expense** | Not enough data | Not enough data | Not enough data | 7.5 (2616 reviews) | 
| **Methodologies** | Not enough data | Not enough data | Not enough data | 7.8 (2520 reviews) | 

#### Resource Management

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Resource Definiton** | Not enough data | Not enough data | Not enough data | 7.9 (2774 reviews) | 
| **Capacity** | Not enough data | Not enough data | Not enough data | 7.8 (2834 reviews) | 
| **Scheduling** | Not enough data | Not enough data | Not enough data | 7.9 (3120 reviews) | 

#### Project Monitoring

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Baselining / KPIs** | Not enough data | Not enough data | Not enough data | 7.7 (2402 reviews) | 
| **Resource Allocation** | Not enough data | Not enough data | Not enough data | 7.6 (2450 reviews) | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 8.2 (3105 reviews) | 

#### Generative AI

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 7.8 (1368 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 8.0 (1362 reviews) | 

#### Agentic AI - Project Management

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 6.9 (645 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 7.2 (645 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 7.0 (649 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 7.0 (634 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 7.3 (636 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 6.8 (632 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 7.0 (636 reviews) | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | 7.8/10 | 313 |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | Not enough data | Not enough data | 8.2 (55 reviews) | 
| **Context Maintenance Within Sessions** | Not enough data | Not enough data | Not enough data | 8.2 (56 reviews) | 
| **Natural Language Understanding & Intent Inference** | Not enough data | Not enough data | Not enough data | 8.3 (57 reviews) | 

#### Data

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Reliability** | Not enough data | Not enough data | Not enough data | 8.0 (221 reviews) | 
| **Data Security** | Not enough data | Not enough data | Not enough data | 8.0 (213 reviews) | 

#### Interaction

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Complex Query Handling** | Not enough data | Not enough data | Not enough data | 7.6 (214 reviews) | 
| **Natural Conversation** | Not enough data | Not enough data | Not enough data | 8.0 (218 reviews) | 
| **Understanding** | Not enough data | Not enough data | Not enough data | 8.1 (219 reviews) | 
| **Context Management** | Not enough data | Not enough data | Not enough data | 8.0 (212 reviews) | 
| **Customizability** | Not enough data | Not enough data | Not enough data | 8.2 (219 reviews) | 

#### Task & Flow Management - AI Chatbots

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | Not enough data | Not enough data | Not enough data | 7.8 (51 reviews) | 
| **Fallback Responses for Unknown Queries** | Not enough data | Not enough data | Not enough data | 7.8 (52 reviews) | 

#### Learning

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **User Interaction Learning** | Not enough data | Not enough data | Not enough data | 8.0 (211 reviews) | 
| **Error Learning** | Not enough data | Not enough data | Not enough data | 7.3 (206 reviews) | 

#### Deployment & Embedding - AI Chatbots

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **API Access for Business System Integration** | Not enough data | Not enough data | Not enough data | 7.3 (48 reviews) | 
| **Web Widget & SDK Embedding** | Not enough data | Not enough data | Not enough data | 7.1 (43 reviews) | 

#### Content Generation

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Creativity** | Not enough data | Not enough data | Not enough data | 7.9 (211 reviews) | 
| **Content Accuracy** | Not enough data | Not enough data | Not enough data | 7.9 (211 reviews) | 

#### Admin & Configuration - AI Chatbots

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **No-Code Conversation Design** | Not enough data | Not enough data | Not enough data | 7.4 (44 reviews) | 

#### System

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **API Flexibility** | Not enough data | Not enough data | Not enough data | 7.2 (202 reviews) | 
| **Update Frequency and Utility** | Not enough data | Not enough data | Not enough data | 7.8 (207 reviews) | 
| **Cross-Platform Compatibility	** | Not enough data | Not enough data | Not enough data | 7.8 (207 reviews) | 
| **Software Integration** | Not enough data | Not enough data | Not enough data | 7.9 (218 reviews) | 

#### Agentic AI - AI Chatbots

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.6 (143 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 7.8 (144 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 7.6 (144 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 7.7 (145 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 7.9 (144 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 7.4 (140 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 7.5 (147 reviews) | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | Not enough data | Not enough data | 8.0 (44 reviews) | 

#### Reliability & Safety - AI Chatbots

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Guardrails & Content Controls** | Not enough data | Not enough data | Not enough data | 8.1 (45 reviews) | 

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | 9.0/10 | 10 |
| **Notion** | N/A | N/A |

#### Content Management

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Data Centralization - Insight Engines** | Not enough data | Not enough data | 9.8 (8 reviews) | Not enough data | 
| **Archiving - Insight Engines** | Not enough data | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Search Analysis - Insight Engines** | Not enough data | Not enough data | 9.8 (7 reviews) | Not enough data | 

#### Content Discovery

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Search Interface - Insight Engines** | Not enough data | Not enough data | 9.0 (7 reviews) | Not enough data | 
| **AI Functionality - Insight Engines** | Not enough data | Not enough data | 9.2 (6 reviews) | Not enough data | 
| **NLP Functionality - Insight Engines** | Not enough data | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Data Mining - Insight Engines** | Not enough data | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Structured Navigation - Insight Engines** | Not enough data | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Machine Learning - Insight Engines** | Not enough data | Not enough data | 9.3 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.7 (5 reviews) | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 9.1/10 | 110 |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | 8.9/10 | 99 |
| **Notion** | N/A | N/A |

#### Administration

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Database Management ** | 9.3 (80 reviews) | Not enough data | 9.2 (58 reviews) | Not enough data | 
| **Data Workflows** | 9.1 (77 reviews) | Not enough data | 9.2 (58 reviews) | Not enough data | 
| **Issue Management** | Feature Not Available | Not enough data | 8.8 (56 reviews) | Not enough data | 

#### Knowledge Management

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Knowledge Base** | 9.5 (94 reviews) | Not enough data | 9.2 (84 reviews) | Not enough data | 
| **Publishing Workflows** | 9.2 (88 reviews) | Not enough data | 9.1 (68 reviews) | Not enough data | 
| **Analytics** | 9.0 (87 reviews) | Not enough data | 8.9 (66 reviews) | Not enough data | 

#### Compliance

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Policies and Controls** | 9.1 (83 reviews) | Not enough data | 9.1 (60 reviews) | Not enough data | 
| **Data Governance** | 9.2 (79 reviews) | Not enough data | 8.8 (56 reviews) | Not enough data | 
| **Compliance** | 9.3 (74 reviews) | Not enough data | 9.0 (54 reviews) | Not enough data | 
| **Auditing** | 9.2 (71 reviews) | Not enough data | 8.7 (52 reviews) | Not enough data | 

#### Customer Support

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Intelligent Search** | 9.2 (83 reviews) | Not enough data | 8.8 (84 reviews) | Not enough data | 
| **Suggestions** | 8.9 (81 reviews) | Not enough data | 8.8 (73 reviews) | Not enough data | 
| **Decision Trees** | 8.9 (76 reviews) | Not enough data | 8.7 (64 reviews) | Not enough data | 

#### Data Security

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Risk Data Attributes** | 9.0 (66 reviews) | Not enough data | 8.9 (50 reviews) | Not enough data | 
| **Data Transport** | 9.2 (72 reviews) | Not enough data | 8.8 (52 reviews) | Not enough data | 
| **Access Management** | 9.4 (84 reviews) | Not enough data | 9.2 (54 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.3 (75 reviews) | Not enough data | 8.6 (56 reviews) | Not enough data | 

#### Administration

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Integrations** | 8.9 (77 reviews) | Not enough data | 8.4 (62 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.3 (95 reviews) | Not enough data | 8.9 (69 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (95 reviews) | Not enough data | 9.0 (76 reviews) | Not enough data | 

#### Generative AI

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.3 (31 reviews) | Not enough data | 9.2 (17 reviews) | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | 8.0/10 | 4140 |

#### Grammar

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | Not enough data | 8.5 (3467 reviews) | 
| **Tone Check** | Not enough data | Not enough data | Not enough data | 8.3 (3244 reviews) | 
| **Sentence Formatting** | Not enough data | Not enough data | Not enough data | 8.6 (3414 reviews) | 

#### Formatting

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | Not enough data | 7.2 (2184 reviews) | 
| **Style Editor** | Not enough data | Not enough data | Not enough data | 8.0 (2965 reviews) | 
| **Citation Finder** | Not enough data | Not enough data | Not enough data | 7.0 (2185 reviews) | 

#### Content 

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | Not enough data | 8.3 (3057 reviews) | 
| **Content Generation** | Not enough data | Not enough data | Not enough data | 8.4 (3311 reviews) | 
| **Form Generation** | Not enough data | Not enough data | Not enough data | 7.8 (2446 reviews) | 

#### Product Type

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | Not enough data | 8.4 (2684 reviews) | 
| **Plugin** | Not enough data | Not enough data | Not enough data | 7.4 (2049 reviews) | 

#### Generative AI

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.2 (1079 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 8.5 (1079 reviews) | 

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | 9.4/10 | 115 |
| **Notion** | N/A | N/A |

#### Account Options

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | Not enough data | 9.5 (86 reviews) | Not enough data | 
| **Social Login** | Not enough data | Not enough data | 8.8 (60 reviews) | Not enough data | 
| **Reputation System** | Not enough data | Not enough data | 9.1 (66 reviews) | Not enough data | 
| **Topic Subscription** | Not enough data | Not enough data | 9.3 (74 reviews) | Not enough data | 
| **Bookmarking** | Not enough data | Not enough data | 9.5 (90 reviews) | Not enough data | 
| **History** | Not enough data | Not enough data | 9.7 (83 reviews) | Not enough data | 

#### Q&A Tools

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Tags** | Not enough data | Not enough data | 9.5 (92 reviews) | Not enough data | 
| **Commenting System** | Not enough data | Not enough data | 9.5 (98 reviews) | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 9.4 (98 reviews) | Not enough data | 
| **Voting** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 9.4 (63 reviews) | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 9.1 (25 reviews) | Not enough data | 
| **Embedding** | Not enough data | Not enough data | 9.4 (22 reviews) | Not enough data | 
| **Formatting** | Not enough data | Not enough data | 9.3 (24 reviews) | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 9.5 (24 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.5/10 | 215 |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | 8.8/10 | 143 |
| **Notion** | 7.8/10 | 5674 |

#### Knowledge Pages

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Templates** | 8.5 (175 reviews) | Not enough data | 9.0 (83 reviews) | 8.3 (3751 reviews) | 
| **In-Content Feedback** | 8.6 (170 reviews) | Not enough data | 9.0 (98 reviews) | 8.0 (3047 reviews) | 
| **Versioning and Version History** | 8.9 (183 reviews) | Not enough data | 8.9 (89 reviews) | 8.0 (3186 reviews) | 
| **Decision Trees** | 8.4 (149 reviews) | Not enough data | 8.6 (71 reviews) | Feature Not Available | 
| **Duplicate Detection** | 7.8 (120 reviews) | Not enough data | 7.6 (48 reviews) | 6.8 (2588 reviews) | 
| **Content Editor** | 8.8 (147 reviews) | Not enough data | 8.6 (50 reviews) | 8.3 (3449 reviews) | 

#### Knowledge Dissemination

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Page Analytics** | 8.7 (176 reviews) | Not enough data | 9.0 (89 reviews) | Feature Not Available | 
| **Permissions** | 9.1 (179 reviews) | Not enough data | 9.0 (97 reviews) | 8.0 (3166 reviews) | 
| **Knowledge Sharing** | 9.2 (179 reviews) | Not enough data | 9.4 (107 reviews) | 8.8 (3866 reviews) | 
| **Notifications** | 8.8 (176 reviews) | Not enough data | 9.2 (104 reviews) | 7.8 (3416 reviews) | 
| **Advanced Search** | 8.5 (144 reviews) | Not enough data | 9.1 (58 reviews) | 8.0 (3228 reviews) | 
| **Browser Extension** | 7.9 (116 reviews) | Not enough data | 8.6 (48 reviews) | 7.4 (2813 reviews) | 
| **Organization** | 9.0 (148 reviews) | Not enough data | 9.1 (53 reviews) | 8.6 (3831 reviews) | 
| **Other Integrations** | 8.2 (126 reviews) | Not enough data | 8.3 (45 reviews) | 7.7 (3045 reviews) | 
| **Knowledge Integrations** | 8.2 (124 reviews) | Not enough data | 8.4 (51 reviews) | 7.9 (2910 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Adaptive Learning** | 8.1 (24 reviews) | Not enough data | 8.9 (9 reviews) | 7.3 (940 reviews) | 
| **Natural Language Interaction** | 8.3 (24 reviews) | Not enough data | 9.2 (10 reviews) | 7.4 (997 reviews) | 
| **Proactive Assistance** | 8.2 (24 reviews) | Not enough data | 8.9 (9 reviews) | 7.0 (933 reviews) | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | 7.5/10 | 401 |

#### Compatibility

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Federated Search** | Not enough data | Not enough data | Not enough data | 7.8 (322 reviews) | 
| **File Types** | Not enough data | Not enough data | Not enough data | 7.8 (320 reviews) | 
| **Global Language Support** | Not enough data | Not enough data | Not enough data | 7.3 (308 reviews) | 

#### Agentic AI - Enterprise Search Software

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.1 (173 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 7.1 (175 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 7.2 (171 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 7.1 (168 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 6.9 (166 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 7.0 (169 reviews) | 

#### Search Queries

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 7.7 (320 reviews) | 
| **Faceted Search** | Not enough data | Not enough data | Not enough data | 7.7 (312 reviews) | 
| **Synonyms** | Not enough data | Not enough data | Not enough data | 7.4 (310 reviews) | 
| **Highlighting** | Not enough data | Not enough data | Not enough data | 7.7 (312 reviews) | 
| **Natural Language** | Not enough data | Not enough data | Not enough data | 8.1 (322 reviews) | 

#### AI powered search - Enterprise Search Software

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | Not enough data | 7.5 (101 reviews) | 
| **Relevance Tuning** | Not enough data | Not enough data | Not enough data | 7.2 (99 reviews) | 
| **NLP & Semantic search** | Not enough data | Not enough data | Not enough data | 7.1 (99 reviews) | 

#### Functionality

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 8.0 (317 reviews) | 
| **Search Analytics** | Not enough data | Not enough data | Not enough data | 7.3 (316 reviews) | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 7.6 (322 reviews) | 

#### Compatibility - Enterprise Search Software

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **File Types** | Not enough data | Not enough data | Not enough data | 7.7 (105 reviews) | 
| **Federated Search** | Not enough data | Not enough data | Not enough data | 7.5 (102 reviews) | 
| **Global Language Support** | Not enough data | Not enough data | Not enough data | 7.4 (98 reviews) | 

#### Functionality - Enterprise Search Software

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 7.7 (102 reviews) | 
| **Search Analytics** | Not enough data | Not enough data | Not enough data | 7.4 (99 reviews) | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 7.3 (100 reviews) | 

#### Search Queries - Enterprise Search Software

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Highlighting** | Not enough data | Not enough data | Not enough data | 7.6 (94 reviews) | 
| **Faceted Search** | Not enough data | Not enough data | Not enough data | 7.5 (95 reviews) | 
| **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 7.8 (98 reviews) | 
| **Synonyms** | Not enough data | Not enough data | Not enough data | 7.6 (95 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | 10.0/10 | 13 |

#### Responses

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 9.7 (5 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.6/10 | 140 |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Generative AI

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.4 (48 reviews) | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Knowledge Base** | 9.4 (127 reviews) | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | 9.4 (125 reviews) | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | 8.7 (73 reviews) | Not enough data | Not enough data | Not enough data | 
| **Personalization** | 8.8 (80 reviews) | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Branding** | 9.2 (82 reviews) | Not enough data | Not enough data | Not enough data | 
| **Automation** | 8.4 (74 reviews) | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | 8.4 (68 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 8.6 (72 reviews) | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 8.5 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | 8.5 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.7 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.5 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.5 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.2 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | 8.6 (11 reviews) | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | 9.0/10 | 9 |
| **Bloomfire** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Gamification** | Not enough data | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Community Building** | Not enough data | 9.4 (9 reviews) | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | 8.8 (8 reviews) | Not enough data | Not enough data | 
| **User Generated Content** | Not enough data | 9.4 (9 reviews) | Not enough data | Not enough data | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Content Moderation** | Not enough data | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Polls & Surveys** | Not enough data | 9.4 (8 reviews) | Not enough data | Not enough data | 
| **Content Management** | Not enough data | 9.0 (8 reviews) | Not enough data | Not enough data | 
| **Analytics & Reporting** | Not enough data | 9.0 (8 reviews) | Not enough data | Not enough data | 
| **User Management** | Not enough data | 9.0 (8 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.5/10 | 21 |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Search and Indexing** | 8.5 (21 reviews) | Not enough data | Not enough data | Not enough data | 
| **Version Control** | 8.4 (20 reviews) | Not enough data | Not enough data | Not enough data | 
| **Access and Permissions** | 9.0 (21 reviews) | Not enough data | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Integrations** | 8.8 (20 reviews) | Not enough data | Not enough data | Not enough data | 
| **Automation** | 8.2 (20 reviews) | Not enough data | Not enough data | Not enough data | 
| **Reporting** | 8.2 (19 reviews) | Not enough data | Not enough data | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | 7.8/10 | 641 |

#### Agentic AI - Note-Taking Software

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.8 (486 reviews) | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Knowledge Base

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Viva Engage** | N/A | N/A |
| **Bloomfire** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Document360 (5):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)

**Unique to Viva Engage (2):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

**Unique to Bloomfire (4):** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Notion (8):** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Project Management Software](https://www.g2.com/categories/project-management), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Document360 | Viva Engage | Bloomfire | Notion | 
|---|---|---|---|---|
| **Small-Business** | 40.3% | 10.2% | 17.3% | 65.5% | 
| **Mid-Market** | 47.8% | 30.2% | 52.7% | 28.7% | 
| **Enterprise** | 11.9% | 59.6% | 30.0% | 5.7% | 

### By Industry

#### Document360

- **Computer Software:** 21.6%
- **Information Technology and Services:** 15.6%
- **Financial Services:** 5.1%
- **Computer & Network Security:** 4.9%
- **Marketing and Advertising:** 4.1%
- **Hospital & Health Care:** 3.5%
- **Telecommunications:** 3.3%
- **Logistics and Supply Chain:** 3.1%
- **Accounting:** 2.9%
- **Education Management:** 2.1%
- **Other:** 33.7%

#### Viva Engage

- **Information Technology and Services:** 14.8%
- **Computer Software:** 6.8%
- **Hospital & Health Care:** 5.2%
- **Education Management:** 3.9%
- **Higher Education:** 3.8%
- **Non-Profit Organization Management:** 3.6%
- **Retail:** 3.5%
- **Accounting:** 3.4%
- **Management Consulting:** 2.7%
- **Financial Services:** 2.5%
- **Other:** 49.5%

#### Bloomfire

- **Computer Software:** 9.7%
- **Information Technology and Services:** 9.1%
- **Marketing and Advertising:** 6.6%
- **Insurance:** 6.0%
- **Education Management:** 4.5%
- **Financial Services:** 3.9%
- **Hospitality:** 3.3%
- **Internet:** 3.1%
- **Hospital & Health Care:** 2.9%
- **Management Consulting:** 2.9%
- **Other:** 48.1%

#### Notion

- **Computer Software:** 13.7%
- **Information Technology and Services:** 11.5%
- **Marketing and Advertising:** 7.3%
- **Higher Education:** 6.2%
- **Financial Services:** 4.8%
- **Education Management:** 3.0%
- **Design:** 2.7%
- **Health, Wellness and Fitness:** 2.2%
- **Consulting:** 2.1%
- **Hospital & Health Care:** 1.6%
- **Other:** 44.8%

---
## Alternatives

### Alternatives to Document360

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### Alternatives to Viva Engage

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- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13630 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (492 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39010 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15360 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7794 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3268 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (274 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)

---
## Top Discussions

### Document360

- Title: [What is Document360 used for?](https://www.g2.com/discussions/what-is-document360-used-for) — 1 comment
  > **Top comment:** "For creating Internal or external (customer-facing) documentation."
- Title: [What exciting feature are you going to include in next release.](https://www.g2.com/discussions/43090-what-exciting-feature-are-you-going-to-include-in-next-release) — 1 comment, 1 upvote
  > **Top comment:** "I have been using Document360 for the purpose of documenting various navigations tools etc that the end user to the company software can refer to at any..."
- Title: [Are there any No-code ways to do advanced personalisation.](https://www.g2.com/discussions/28153-are-there-any-no-code-ways-to-do-advanced-personalisation) — 1 comment
  > **Top comment:** "You don't need to use any custom CSS or JavaScript to build your online knowledge base using Document360. It's designed in a way, the editors can simply..."
- Title: [Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?](https://www.g2.com/discussions/28145-is-it-possible-to-add-custom-features-to-the-landing-page-either-as-a-new-drag-and-drop-or-with-html-and-javascript) — 1 comment, 1 upvote
  > **Top comment:** "You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched..."
- Title: [What all API Integration tools document360 offer now?](https://www.g2.com/discussions/26770-what-all-api-integration-tools-document360-offer-now) — 1 comment, 1 upvote
  > **Top comment:** " Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like..."

### Viva Engage

- Title: [I'm new to Yammer and unsure how to engage my team in company-wide discussions. Any advice?](https://www.g2.com/discussions/i-m-new-to-yammer-and-unsure-how-to-engage-my-team-in-company-wide-discussions-any-advice) — 2 comments
  > **Top comment:** "To engage your team on Yammer, start by setting a welcoming tone with introductions and simple icebreaker questions. Tag team members in relevant posts,..."
- Title: [Is yammer any good?](https://www.g2.com/discussions/is-yammer-any-good) — 1 comment
  > **Top comment:** "Yes it’s a great tool for employee communication. "
- Title: [What can yammer be used for?](https://www.g2.com/discussions/what-can-yammer-be-used-for) — 1 comment
  > **Top comment:** "Networking with colleagues"
- Title: [Can i get notifications of when a poll is being answered and the progress made based on the number of users that have submitted their answers to determine percentages of participation?](https://www.g2.com/discussions/can-i-get-notifications-of-when-a-poll-is-being-answered-and-the-progress-made-based-on-the-number-of-users-that-have-submitted-their-answers-to-determine-percentages-of-participation) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can get notifications in your email"
- Title: [Whats the best way to use Yammer is it only for sharing an update or a post?](https://www.g2.com/discussions/30075-whats-the-best-way-to-use-yammer-is-it-only-for-sharing-an-update-or-a-post) — 1 comment
  > **Top comment:** "in the application but the Web interface is not bad at all"

### Bloomfire

- Title: [Is there a mobile version?](https://www.g2.com/discussions/is-there-a-mobile-version) — 11 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is Seva used for?](https://www.g2.com/discussions/what-is-seva-used-for) — 1 comment
  > **Top comment:** "Seva is used in Bloomfire to enhance its AI capabilities, especially for customer support and enterprise knowledge management. After acquiring Seva,..."
- Title: [How do you search across categories?](https://www.g2.com/discussions/how-do-you-search-across-categories) — 1 comment, 1 upvote
  > **Top comment:** "Nice"
- Title: [can i use this on the phone](https://www.g2.com/discussions/30520-can-i-use-this-on-the-phone) — 1 comment
  > **Top comment:** "Bloomfire is available as a mobile application as well as web-based. The mobile application s a great tool for on the go knowledge, and even has an option to..."
- Title: [Can we use Bloomfire as a trial ve](https://www.g2.com/discussions/can-we-use-bloomfire-as-a-trial-ve) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, of course!  Check out their website for more details on how to sign up."

### Notion

- Title: [can i us Notion (basic) for multi-user use](https://www.g2.com/discussions/can-i-us-notion-basic-for-multi-user-use) — 3 comments, 1 upvote
  > **Top comment:** "Yes, just add them as guests"
- Title: [Are there any tool we can integrate into notion for using AI](https://www.g2.com/discussions/are-there-any-tool-we-can-integrate-into-notion-for-using-ai) — 2 comments, 1 upvote
  > **Top comment:** "Notion AI: Built-in generative AI inside Notion for drafting content, summarizing pages, brainstorming, rewriting text, and autofilling databases. Works..."
- Title: [When would you start with the NPO/NGO discount plan?](https://www.g2.com/discussions/when-would-you-start-with-the-npo-ngo-discount-plan) — 2 comments, 1 upvote
  > **Top comment:** "I am a student , and notion is free for every students"
- Title: [How do I script Notion?](https://www.g2.com/discussions/how-do-i-script-notion) — 2 comments, 1 upvote
  > **Top comment:** "Use make.com"
- Title: [How likely are you to hire an implementation consultant for Notion?](https://www.g2.com/discussions/30534-how-likely-are-you-to-hire-an-implementation-consultant-for-notion) — 2 comments, 2 upvotes
  > **Top comment:** "10/10, they make the whole difference (the potential is huge)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/document360-vs-viva-engage-vs-bloomfire-vs-notion)