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At a Glance
Document360
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plans
Spekit
Spekit
Star Rating
(278)4.7 out of 5
Market Segments
Mid-Market (67.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Learn more about Spekit
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that both Spekit and Document360 excel in quality of support, with a perfect score of 9.5, indicating that users feel well-supported and valued by both companies.
  • Reviewers mention that Document360 has a slight edge in ease of setup with a score of 9.2 compared to Spekit's 8.8, suggesting that users find Document360 easier to implement and get started with.
  • Users on G2 highlight that Spekit shines in browser extension functionality, scoring 9.0, which allows for seamless integration into users' workflows, while Document360's browser extension received a lower score of 7.9, indicating room for improvement.
  • Reviewers say that Document360 outperforms Spekit in knowledge sharing, scoring 9.1 versus Spekit's 8.9, which suggests that users find Document360 more effective for collaborative knowledge management.
  • G2 users report that Spekit's content editor is highly rated at 8.6, but Document360 slightly surpasses it with a score of 8.8, indicating that users appreciate the additional features and usability of Document360's content creation tools.
  • Users report that both products have strong performance in meeting requirements, with Document360 scoring 9.1 and Spekit at 9.0, indicating that both solutions effectively fulfill user needs, but Document360 has a slight advantage.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Browse all 3 pricing plans
Spekit
Spekit
Contact Us
1 User Per Month
Learn more about Spekit
Free Trial
Document360
Free Trial is available
Spekit
No trial information available
Ratings
Meets Requirements
9.1
347
9.0
226
Ease of Use
9.3
350
9.1
231
Ease of Setup
9.1
235
8.9
174
Ease of Admin
9.1
211
9.1
132
Quality of Support
9.5
335
9.5
206
Has the product been a good partner in doing business?
9.4
209
9.7
129
Product Direction (% positive)
9.5
312
9.5
213
Features by Category
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
9.1
108
Not enough data
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
8.5
62
User Analysis
Not enough data
Feature Not Available
Not enough data
8.3
53
User Support
Not enough data
8.4
50
Not enough data
7.3
36
Not enough data
8.2
14
Walkthrough Type
Not enough data
8.4
51
Not enough data
8.5
51
Platform Basics - Digital Adoption Platform
Not enough data
8.8
16
Not enough data
9.0
16
Analytics - Digital Adoption Platform
Not enough data
8.8
16
Functions - Digital Adoption Platform
Not enough data
9.1
16
Not enough data
8.4
15
Agentic AI - Digital Adoption Platform
Not enough data
8.9
15
Microlearning PlatformsHide 14 FeaturesShow 14 Features
Not enough data
8.8
53
Basics
Not enough data
9.2
48
Not enough data
8.5
39
Content
Not enough data
9.0
45
Not enough data
9.1
46
Not enough data
9.0
45
Performance
Not enough data
8.9
43
Not enough data
8.5
41
Not enough data
Feature Not Available
Training & eLearning
Not enough data
8.2
33
Not enough data
8.7
37
Not enough data
8.6
39
Not enough data
8.9
35
Not enough data
8.8
41
Not enough data
8.6
35
8.5
210
8.5
128
Knowledge Pages
8.5
174
8.4
107
8.6
170
8.4
109
8.9
181
8.1
15
8.4
149
7.9
98
7.8
120
7.8
92
8.8
147
8.6
102
Knowledge Dissemination
8.7
175
8.6
106
9.1
179
8.7
110
9.2
179
8.9
114
8.8
175
8.8
114
8.5
141
8.5
102
7.9
116
9.1
104
9.0
146
8.7
97
8.2
125
8.8
93
8.2
124
8.6
92
Agentic AI - Knowledge Base
8.1
24
8.5
11
8.3
24
8.5
11
8.2
24
7.9
11
Sales Training and OnboardingHide 17 FeaturesShow 17 Features
Not enough data
8.3
69
Course Authoring
Not enough data
7.7
37
Not enough data
7.8
43
Not enough data
Feature Not Available
Not enough data
8.3
41
Not enough data
Feature Not Available
Course Management
Not enough data
Feature Not Available
Not enough data
8.2
37
Not enough data
Feature Not Available
Not enough data
7.7
37
Not enough data
8.6
43
Platform
Not enough data
8.8
40
Not enough data
7.2
36
Not enough data
8.8
37
Onboarding
Not enough data
8.9
53
Not enough data
Feature Not Available
Not enough data
8.8
47
Generative AI
Not enough data
Feature Not Available
8.6
138
Not enough data
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.4
19
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Not enough data
8.9
38
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.4
36
Not enough data
9.1
34
Not enough data
8.6
29
Not enough data
Feature Not Available
Feedback
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
27
Not enough data
8.1
7
Generative AI
Not enough data
9.2
16
Not enough data
8.4
66
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.9
55
Not enough data
8.8
61
Not enough data
8.2
52
Not enough data
8.2
60
Not enough data
8.8
58
Analytics
Not enough data
8.3
56
Not enough data
8.4
50
Not enough data
7.9
47
Not enough data
8.4
54
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360
Document360
Spekit
Spekit
Document360 and Spekit are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Document360
Document360
Small-Business(50 or fewer emp.)
40.3%
Mid-Market(51-1000 emp.)
47.8%
Enterprise(> 1000 emp.)
11.9%
Spekit
Spekit
Small-Business(50 or fewer emp.)
11.7%
Mid-Market(51-1000 emp.)
67.4%
Enterprise(> 1000 emp.)
20.9%
Reviewers' Industry
Document360
Document360
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Spekit
Spekit
Computer Software
15.8%
Information Technology and Services
14.3%
Non-Profit Organization Management
11.7%
Telecommunications
7.0%
Financial Services
5.9%
Other
45.4%
Alternatives
Document360
Document360 Alternatives
ProProfs Knowledge Base Software
ProProfs Knowledge Base Software
Add ProProfs Knowledge Base Software
Confluence
Confluence
Add Confluence
Guru
Guru
Add Guru
Bloomfire
Bloomfire
Add Bloomfire
Spekit
Spekit Alternatives
WalkMe
WalkMe
Add WalkMe
Whatfix
Whatfix
Add Whatfix
Guru
Guru
Add Guru
Highspot
Highspot
Add Highspot
Discussions
Document360
Document360 Discussions
Restoring a project?
1 Comment
Saravana K.
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
Pradeepa S.
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
Saravana K.
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
Spekit
Spekit Discussions
Monty the Mongoose crying
Spekit has no discussions with answers