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Compare Document360 and Slite 
Featured Products
At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (64.4% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
$8.00 Per Month
Document360
Star Rating
(498)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansSlite
Star Rating
(266)4.6 out of 5
Market Segments
Small-Business (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Document360 excels in user support, with many users praising its "problem solver customer support team" and the helpfulness of weekly information letters. In contrast, while Slite also offers good support, it doesn't receive the same level of acclaim, indicating a potential area for improvement.
- Users say that Document360's intuitive UI and powerful search capabilities are game changers, making it easy to structure knowledge bases effectively. Slite, while appreciated for its clean and distraction-free interface, may not offer the same depth in search functionality, which could impact users needing robust documentation management.
- Reviewers mention that Document360's article editor is robust and user-friendly, significantly speeding up the process of creating and updating documentation. Slite users enjoy its collaborative features, but some may find the editing capabilities less comprehensive, which could hinder efficiency for teams focused on extensive documentation.
- According to verified reviews, both platforms score equally high in ease of use, but Document360's additional features like version control and rollback functionality are highlighted as particularly beneficial. Slite's focus on collaboration is appreciated, yet it may not cater as effectively to users needing detailed version management.
- G2 reviewers highlight that Document360's versioning and category management tools are particularly useful for organizing knowledge bases, which is a significant advantage for mid-market users. Slite, while effective for smaller projects, may not provide the same level of organization for larger teams or more complex documentation needs.
- Users report that Slite is great for organization-wide projects and smaller tasks, emphasizing its collaborative nature. However, Document360's focus on knowledge management and its AI writing assistant are seen as more advantageous for teams looking to enhance their documentation processes, suggesting a stronger fit for those prioritizing knowledge sharing.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Slite
Standard
$8.00
Per Month
For teams to create, share & manage knowledge at scale.
- Collaborative Workspace
- Unlimited docs
- AI powered instant answers & Editor assistant
Free Trial
Document360
Free Trial is available
Slite
Free Trial is available
Ratings
Meets Requirements
9.1
347
8.8
214
Ease of Use
9.3
350
9.3
214
Ease of Setup
9.1
235
9.1
115
Ease of Admin
9.1
211
8.9
104
Quality of Support
9.5
335
9.2
168
Has the product been a good partner in doing business?
9.4
209
8.9
95
Product Direction (% positive)
9.5
312
8.8
198
Features by Category
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Knowledge Pages
8.5
174
8.0
122
8.6
170
8.2
115
8.9
181
8.3
119
8.4
149
7.5
91
7.8
120
Feature Not Available
8.8
147
8.7
102
Knowledge Dissemination
8.7
175
7.4
95
9.1
179
8.1
121
9.2
179
8.9
135
8.8
175
8.2
127
8.5
141
8.1
48
7.9
116
7.2
67
9.0
146
8.6
92
8.2
125
7.5
74
8.2
124
8.2
78
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360 and Slite are categorized as Knowledge Base
Unique Categories
Document360 is categorized as IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Slite is categorized as Note-Taking Software
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Computer Software
19.2%
Information Technology and Services
17.2%
Marketing and Advertising
6.1%
Financial Services
6.1%
Higher Education
3.1%
Other
48.3%
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
Best practices when using with slack would be nice
2 Comments
LA
Thanks for pointing that out, Paul! Lots of teams organize Slite the way they organize Slack: around teams and departments.
Have you checked out our Slack...Read more
Can we assign tasks to other members on a particular document?
1 Comment
LA
Hi Sagar,
At the moment it is not possible to assign tasks but you can mention your teammates "@teammate" in a checklist or in a Smart table for clarity on...Read more
Slite has no more discussions with answers
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