Compare Document360 and Slab 
Featured Products
At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (58.9% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free 10 users
Document360
Star Rating
(498)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansSlab
Star Rating
(311)4.6 out of 5
Market Segments
Small-Business (58.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 users
Free Trial is available
Browse all 4 pricing plansDocument360 vs Slab
When assessing the two solutions, reviewers found Document360 easier to use and do business with overall. However, reviewers preferred the ease of set up with Slab, along with administration.
- Reviewers felt that Document360 meets the needs of their business better than Slab.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Document360 over Slab.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Free Trial
Document360
Free Trial is available
Slab
Free Trial is available
Ratings
Meets Requirements
9.1
347
9.0
219
Ease of Use
9.3
350
9.2
222
Ease of Setup
9.1
235
9.4
111
Ease of Admin
9.1
211
9.2
86
Quality of Support
9.5
335
9.4
145
Has the product been a good partner in doing business?
9.4
209
9.3
73
Product Direction (% positive)
9.5
312
9.0
206
Features by Category
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Knowledge Pages
8.5
174
8.4
92
8.6
170
8.6
108
8.9
181
8.8
138
8.4
149
Feature Not Available
7.8
120
8.0
48
8.8
147
8.9
78
Knowledge Dissemination
8.7
175
8.1
105
9.1
179
8.5
134
9.2
179
9.4
160
8.8
175
8.4
147
8.5
141
9.0
71
7.9
116
8.9
43
9.0
146
9.2
79
8.2
125
8.8
61
8.2
124
9.1
52
Agentic AI - Knowledge Base
8.1
24
9.4
21
8.3
24
9.0
21
8.2
24
9.4
21
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360 and Slab are categorized as Knowledge Base
Unique Categories
Document360 is categorized as IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Slab has no unique categories
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Computer & Network Security
5.0%
Financial Services
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Computer Software
27.5%
Information Technology and Services
11.9%
Marketing and Advertising
7.6%
Internet
5.6%
Financial Services
3.6%
Other
43.7%
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
We are using ClickUp. How can we take check boxes from a slab into ClickUp / link accounts?
1 Comment
Official Response from Slab
Hey Alexa, thanks for your question.
You can refer to our article here on how to integrate ClickUp with Slab:...Read more
Is it possible to put 2 snippets on the same level?
Do we have a possibility to move images, to be able to make a space between two images to insert a text?
Or to adjust the image size?
Where can we find new features that Slab adds?
1 Comment
Official Response from Slab
Hi Maria, thanks for these questions.
For putting two snippets on the same table, I recommend using a table. Here's a help article on using tables:...Read more
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