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Compare Document360 and Happeo 
Featured Products
At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Mid-Market (69.1% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
No pricing available
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansHappeo
Star Rating
(153)4.5 out of 5
Market Segments
Mid-Market (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HappeoDocument360 vs Happeo
When assessing the two solutions, reviewers found Document360 easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Document360 meets the needs of their business better than Happeo.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Document360 over Happeo.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Happeo
No pricing availableFree Trial
Document360
Free Trial is available
Happeo
Free Trial is available
Ratings
Meets Requirements
9.1
347
8.8
111
Ease of Use
9.3
350
9.1
111
Ease of Setup
9.1
235
8.5
80
Ease of Admin
9.1
211
8.8
83
Quality of Support
9.5
335
9.3
100
Has the product been a good partner in doing business?
9.4
209
9.4
76
Product Direction (% positive)
9.5
312
9.0
102
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Logistics
Not enough data
8.9
26
Not enough data
8.0
30
Not enough data
8.2
14
Not enough data
8.2
18
Not enough data
8.8
33
Editing & Design
Not enough data
8.0
19
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
8.4
25
Not enough data
8.1
18
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.5
174
8.3
5
8.6
170
7.3
5
8.9
181
7.3
5
8.4
149
7.0
5
7.8
120
Not enough data
8.8
147
Not enough data
Knowledge Dissemination
8.7
175
7.0
5
9.1
179
7.3
5
9.2
179
9.0
5
8.8
175
8.0
5
8.5
141
8.0
5
7.9
116
Not enough data
9.0
146
Not enough data
8.2
125
Not enough data
8.2
124
Not enough data
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Information Distribution
Not enough data
8.9
53
Not enough data
7.9
34
Not enough data
8.4
54
Not enough data
8.0
41
Not enough data
8.3
43
Employee Engagement
Not enough data
8.7
53
Not enough data
8.0
44
Not enough data
9.1
54
Not enough data
8.0
27
Not enough data
8.9
51
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.0
5
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
6.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.3
6
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Agentic AI - Google Workspace Creative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360 and Happeo are categorized as Knowledge Base
Unique Categories
Document360 is categorized as IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Happeo is categorized as Employee Communications, Org Chart, Employee Intranet, Google Workspace Communication Tools, Google Workspace Creative Tools, and Enterprise Search Software
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Happeo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Information Technology and Services
13.4%
Computer Software
9.4%
Marketing and Advertising
7.4%
Education Management
7.4%
Hospital & Health Care
4.0%
Other
58.4%
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
How can we help you use Happeo better?
1 Comment
Official Response from Happeo
Please head to our knowledge base here: https://www.happeo.com/knowledge/
If you can't find the answers you want, head to our website and start a chat...Read more
What are the Happeo user roles?
1 Comment
Official Response from Happeo
In Happeo we have four different levels of user license:
- Admin
- Normal
- Google Deskless
- Unlicensed
Other roles exist depending on the feature...Read more
Where can I check the status of Happeo services?
1 Comment
Official Response from Happeo
Visit this link to view the history of Happeo status changes: https://www.happeo.com/knowledge/happeo-status
Read more
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