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Compare Document360 and Happeo

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At a Glance
Document360
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plans
Happeo
Happeo
Star Rating
(153)4.5 out of 5
Market Segments
Mid-Market (69.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Happeo

Document360 vs Happeo

When assessing the two solutions, reviewers found Document360 easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.

  • Reviewers felt that Document360 meets the needs of their business better than Happeo.
  • When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Document360 over Happeo.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Browse all 3 pricing plans
Happeo
No pricing available
Free Trial
Document360
Free Trial is available
Happeo
Free Trial is available
Ratings
Meets Requirements
9.1
347
8.8
111
Ease of Use
9.3
350
9.1
111
Ease of Setup
9.1
235
8.5
80
Ease of Admin
9.1
211
8.8
83
Quality of Support
9.5
335
9.3
100
Has the product been a good partner in doing business?
9.4
209
9.4
76
Product Direction (% positive)
9.5
312
9.0
102
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
9.1
108
Not enough data
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Not enough data
8.4
37
Logistics
Not enough data
8.9
26
Not enough data
8.0
30
Not enough data
8.2
14
Not enough data
8.2
18
Not enough data
8.8
33
Editing & Design
Not enough data
8.0
19
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
8.4
25
Not enough data
8.1
18
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
8.5
210
7.7
5
Knowledge Pages
8.5
174
8.3
5
8.6
170
7.3
5
8.9
181
7.3
5
8.4
149
7.0
5
7.8
120
Not enough data
8.8
147
Not enough data
Knowledge Dissemination
8.7
175
7.0
5
9.1
179
7.3
5
9.2
179
9.0
5
8.8
175
8.0
5
8.5
141
8.0
5
7.9
116
Not enough data
9.0
146
Not enough data
8.2
125
Not enough data
8.2
124
Not enough data
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Employee CommunicationsHide 25 FeaturesShow 25 Features
Not enough data
8.4
57
Information Distribution
Not enough data
8.9
53
Not enough data
7.9
34
Not enough data
8.4
54
Not enough data
8.0
41
Not enough data
8.3
43
Employee Engagement
Not enough data
8.7
53
Not enough data
8.0
44
Not enough data
9.1
54
Not enough data
8.0
27
Not enough data
8.9
51
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
Not enough data
8.0
6
Compatibility
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.0
5
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
6.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.3
6
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
138
Not enough data
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.4
19
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Google Workspace Creative ToolsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Agentic AI - Google Workspace Creative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Google Workspace Communication ToolsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360
Document360
Happeo
Happeo
Document360 and Happeo are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Document360
Document360
Small-Business(50 or fewer emp.)
40.3%
Mid-Market(51-1000 emp.)
47.8%
Enterprise(> 1000 emp.)
11.9%
Happeo
Happeo
Small-Business(50 or fewer emp.)
13.4%
Mid-Market(51-1000 emp.)
69.1%
Enterprise(> 1000 emp.)
17.4%
Reviewers' Industry
Document360
Document360
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Happeo
Happeo
Information Technology and Services
13.4%
Computer Software
9.4%
Marketing and Advertising
7.4%
Education Management
7.4%
Hospital & Health Care
4.0%
Other
58.4%
Alternatives
Document360
Document360 Alternatives
ProProfs Knowledge Base Software
ProProfs Knowledge Base Software
Add ProProfs Knowledge Base Software
Confluence
Confluence
Add Confluence
Guru
Guru
Add Guru
Bloomfire
Bloomfire
Add Bloomfire
Happeo
Happeo Alternatives
Workvivo
Workvivo
Add Workvivo
Simpplr
Simpplr
Add Simpplr
Notion
Notion
Add Notion
Confluence
Confluence
Add Confluence
Discussions
Document360
Document360 Discussions
Restoring a project?
1 Comment
Saravana K.
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
Pradeepa S.
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
Saravana K.
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
Happeo
Happeo Discussions
How can we help you use Happeo better?
1 Comment
Official Response from Happeo
Please head to our knowledge base here: https://www.happeo.com/knowledge/ If you can't find the answers you want, head to our website and start a chat...Read more
What are the Happeo user roles?
1 Comment
Official Response from Happeo
In Happeo we have four different levels of user license: - Admin - Normal - Google Deskless - Unlicensed Other roles exist depending on the feature...Read more
Where can I check the status of Happeo services?
1 Comment
Official Response from Happeo
Visit this link to view the history of Happeo status changes: https://www.happeo.com/knowledge/happeo-status Read more