# Document360, Coda, Helpjuice vs ProProfs Knowledge Base Software Comparison

| | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 514 | 492 | 376 | 30 | 
| **Largest Market Segment** | Mid-Market (47.8% of reviews) | Small-Business (53.4% of reviews) | Mid-Market (48.8% of reviews) | Mid-Market (46.7% of reviews) | 
| **Entry Level Price** | Contact Us 5 Team Accounts (billed annually) | $0/month per Doc Maker   Unlimited Editors and Doc Makers, unlimited Viewers | No pricing available | $1,080.00 Per Year | 

---
## Top Pros & Cons

### Document360

Pros:
- Ease of Use (46 reviews)
- Features (31 reviews)

Cons:
- Missing Features (11 reviews)
- Editing Difficulties (10 reviews)

### Coda

Pros:
- Ease of Use (19 reviews)
- Features (13 reviews)

Cons:
- Learning Curve (9 reviews)
- Steep Learning Curve (7 reviews)

### Helpjuice

Pros:
- Ease of Use (121 reviews)
- Helpful (102 reviews)

Cons:
- Editing Difficulties (36 reviews)
- Limited Customization (31 reviews)

### ProProfs Knowledge Base Software

**Not enough data**

---
## Ratings Comparison
| Rating | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.1 (353 reviews) | 8.7 (359 reviews) | 9.0 (355 reviews) | 9.2 (22 reviews) | 
  | **Ease of Use** | 9.3 (357 reviews) | 8.5 (361 reviews) | 9.1 (371 reviews) | 9.5 (22 reviews) | 
  | **Ease of Setup** | 9.1 (241 reviews) | 8.4 (185 reviews) | 9.2 (327 reviews) | 8.9 (11 reviews) | 
  | **Ease of Admin** | 9.1 (213 reviews) | 8.5 (161 reviews) | 9.1 (284 reviews) | 9.0 (10 reviews) | 
  | **Quality of Support** | 9.5 (340 reviews) | 9.1 (301 reviews) | 9.5 (336 reviews) | 9.3 (21 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (210 reviews) | 9.3 (156 reviews) | 9.4 (279 reviews) | 8.8 (10 reviews) | 
  | **Product Direction (% positive)** | 9.4 (318 reviews) | 9.3 (314 reviews) | 9.5 (354 reviews) | 9.4 (19 reviews) | 

---
## Pricing

### Document360

#### Entry-Level Pricing

Plan: Professional

Price: Contact Us 5 Team Accounts (billed annually)

Description: Built for growing teams to scale documentation efficiently.

Key Features:
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word

[Browse all 3 editions](https://www.g2.com/products/document360/pricing)

#### Free Trial

Yes

### Coda

#### Entry-Level Pricing

Plan: Free

Price: $0/month per Doc Maker   Unlimited Editors and Doc Makers, unlimited Viewers

Description: Build docs as powerful as apps

Key Features:
- Docs in free workspaces support a limited number of rows and objects such as pages and tables to get you started.
- Automations: With time- or action-based rules, you can put small, important tasks on autopilot—like sending daily updates. Up to 35 time based and 100 row changed automations per month, per doc.
- Packs connect your doc to the apps you use everyday, so you can pull live data in or push updates out automatically. A limited number of Packs are available under the Free plan.

[Browse all 4 editions](https://www.g2.com/products/superhuman-coda/pricing)

#### Free Trial

Yes

### Helpjuice

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ProProfs Knowledge Base Software

#### Entry-Level Pricing

Plan: ESSENTIALS 

Price: $1,080.00 Per Year

Description: Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)

Key Features:
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500

[Browse all 3 editions](https://www.g2.com/products/proprofs-knowledge-base-software/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | 7.6/10 | 112 |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Tasks

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Creation & Assignment** | Not enough data | 8.6 (88 reviews) | Not enough data | Not enough data | 
| **Due Dates** | Not enough data | 8.5 (84 reviews) | Not enough data | Not enough data | 
| **Task Prioritization** | Not enough data | 8.6 (93 reviews) | Not enough data | Not enough data | 
| **To-Do Lists** | Not enough data | 8.9 (93 reviews) | Not enough data | Not enough data | 
| **Dependencies** | Not enough data | 7.8 (75 reviews) | Not enough data | Not enough data | 
| **Mass Updates** | Not enough data | 7.2 (74 reviews) | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | 8.5 (88 reviews) | Not enough data | Not enough data | 
| **Recurring Tasks** | Not enough data | 7.5 (76 reviews) | Not enough data | Not enough data | 

#### Projects

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Planning** | Not enough data | 8.6 (82 reviews) | Not enough data | Not enough data | 
| **Project Map** | Not enough data | 7.8 (74 reviews) | Not enough data | Not enough data | 
| **GANTT** | Not enough data | 7.1 (60 reviews) | Not enough data | Not enough data | 
| **Calendar View** | Not enough data | 7.4 (73 reviews) | Not enough data | Not enough data | 
| **Views** | Not enough data | 8.5 (78 reviews) | Not enough data | Not enough data | 
| **Project Budgeting** | Not enough data | 7.2 (58 reviews) | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | 7.7 (62 reviews) | Not enough data | Not enough data | 
| **Templates** | Not enough data | 8.4 (72 reviews) | Not enough data | Not enough data | 
| **Critical Path** | Not enough data | 6.7 (53 reviews) | Not enough data | Not enough data | 
| **Time & Expense** | Not enough data | 7.1 (56 reviews) | Not enough data | Not enough data | 
| **Methodologies** | Not enough data | 7.5 (56 reviews) | Not enough data | Not enough data | 

#### Resource Management

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Resource Definiton** | Not enough data | 7.6 (63 reviews) | Not enough data | Not enough data | 
| **Capacity** | Not enough data | 7.9 (60 reviews) | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | 7.8 (63 reviews) | Not enough data | Not enough data | 

#### Project Monitoring

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Baselining / KPIs** | Not enough data | 8.3 (60 reviews) | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | 7.6 (60 reviews) | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | 7.8 (67 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.5 (31 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 6.1 (31 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Project Management

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (8 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 6.4 (7 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.9 (7 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 6.2 (7 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 6.4 (7 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.4 (7 reviews) | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | 6.7 (7 reviews) | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 9.1/10 | 110 |
| **Coda** | N/A | N/A |
| **Helpjuice** | 8.7/10 | 81 |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Administration

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Database Management ** | 9.3 (80 reviews) | Not enough data | 8.8 (77 reviews) | Not enough data | 
| **Data Workflows** | 9.1 (77 reviews) | Not enough data | 8.6 (73 reviews) | Not enough data | 
| **Issue Management** | Feature Not Available | Not enough data | 8.7 (73 reviews) | Not enough data | 

#### Knowledge Management

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Knowledge Base** | 9.5 (94 reviews) | Not enough data | 9.3 (71 reviews) | Not enough data | 
| **Publishing Workflows** | 9.2 (88 reviews) | Not enough data | 8.8 (68 reviews) | Not enough data | 
| **Analytics** | 9.0 (87 reviews) | Not enough data | 8.9 (69 reviews) | Not enough data | 

#### Compliance

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Policies and Controls** | 9.1 (83 reviews) | Not enough data | 8.7 (76 reviews) | Not enough data | 
| **Data Governance** | 9.2 (79 reviews) | Not enough data | 8.7 (74 reviews) | Not enough data | 
| **Compliance** | 9.3 (74 reviews) | Not enough data | 8.5 (74 reviews) | Not enough data | 
| **Auditing** | 9.2 (71 reviews) | Not enough data | 8.3 (73 reviews) | Not enough data | 

#### Customer Support

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Intelligent Search** | 9.2 (83 reviews) | Not enough data | 8.7 (70 reviews) | Not enough data | 
| **Suggestions** | 8.9 (81 reviews) | Not enough data | 8.6 (69 reviews) | Not enough data | 
| **Decision Trees** | 8.9 (76 reviews) | Not enough data | 8.5 (68 reviews) | Not enough data | 

#### Data Security

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Risk Data Attributes** | 9.0 (66 reviews) | Not enough data | 8.5 (72 reviews) | Not enough data | 
| **Data Transport** | 9.2 (72 reviews) | Not enough data | 8.6 (70 reviews) | Not enough data | 
| **Access Management** | 9.4 (84 reviews) | Not enough data | 9.0 (70 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.3 (75 reviews) | Not enough data | Feature Not Available | Not enough data | 

#### Administration

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Integrations** | 8.9 (77 reviews) | Not enough data | 8.4 (67 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.3 (95 reviews) | Not enough data | 8.9 (68 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (95 reviews) | Not enough data | 9.2 (70 reviews) | Not enough data | 

#### Generative AI

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.3 (31 reviews) | Not enough data | 8.3 (63 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.5/10 | 215 |
| **Coda** | 7.5/10 | 94 |
| **Helpjuice** | 8.3/10 | 291 |
| **ProProfs Knowledge Base Software** | 9.0/10 | 6 |

#### Knowledge Pages

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Templates** | 8.5 (175 reviews) | 8.4 (73 reviews) | 8.0 (268 reviews) | 8.3 (6 reviews) | 
| **In-Content Feedback** | 8.6 (170 reviews) | 8.2 (65 reviews) | 8.5 (278 reviews) | 8.6 (6 reviews) | 
| **Versioning and Version History** | 8.9 (183 reviews) | 7.4 (63 reviews) | 8.9 (276 reviews) | 9.2 (6 reviews) | 
| **Decision Trees** | 8.4 (149 reviews) | Feature Not Available | 8.2 (272 reviews) | Feature Not Available | 
| **Duplicate Detection** | 7.8 (120 reviews) | Feature Not Available | 7.2 (266 reviews) | Not enough data | 
| **Content Editor** | 8.8 (147 reviews) | 8.6 (62 reviews) | 8.7 (277 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Page Analytics** | 8.7 (176 reviews) | 7.1 (52 reviews) | 8.7 (270 reviews) | 8.9 (6 reviews) | 
| **Permissions** | 9.1 (179 reviews) | 7.5 (68 reviews) | 9.0 (275 reviews) | 9.4 (6 reviews) | 
| **Knowledge Sharing** | 9.2 (179 reviews) | 8.6 (75 reviews) | 8.9 (269 reviews) | 9.2 (6 reviews) | 
| **Notifications** | 8.8 (176 reviews) | 7.9 (76 reviews) | 8.5 (263 reviews) | 9.4 (6 reviews) | 
| **Advanced Search** | 8.5 (144 reviews) | Feature Not Available | 8.6 (263 reviews) | Not enough data | 
| **Browser Extension** | 7.9 (116 reviews) | 6.5 (44 reviews) | 7.8 (255 reviews) | Not enough data | 
| **Organization** | 9.0 (148 reviews) | 8.7 (62 reviews) | 9.1 (265 reviews) | Not enough data | 
| **Other Integrations** | 8.2 (126 reviews) | 7.7 (49 reviews) | 7.8 (253 reviews) | Not enough data | 
| **Knowledge Integrations** | 8.2 (124 reviews) | 7.8 (51 reviews) | 7.9 (251 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Adaptive Learning** | 8.1 (24 reviews) | 6.0 (5 reviews) | 7.5 (41 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (24 reviews) | 6.0 (5 reviews) | 7.7 (41 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (24 reviews) | 5.7 (5 reviews) | 7.5 (40 reviews) | Not enough data | 

### Objectives and Key Results (OKR)

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | 8.1/10 | 80 |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Communication

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Feedback** | Not enough data | 8.4 (62 reviews) | Not enough data | Not enough data | 
| **Confidence Levels** | Not enough data | 8.4 (56 reviews) | Not enough data | Not enough data | 
| **Messaging Integrations** | Not enough data | 7.2 (47 reviews) | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | 7.8 (55 reviews) | Not enough data | Not enough data | 

#### Goal Creation

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Team OKR** | Not enough data | 8.9 (63 reviews) | Not enough data | Not enough data | 
| **Individual OKR** | Not enough data | 8.9 (57 reviews) | Not enough data | Not enough data | 
| **Mind Mapping** | Not enough data | 6.1 (47 reviews) | Not enough data | Not enough data | 
| **Action Item Creation** | Not enough data | 8.7 (61 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Objectives and Key Results (OKR)

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | 8.4/10 | 110 |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Task Creation

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Creation & Assignment** | Not enough data | 9.1 (91 reviews) | Not enough data | Not enough data | 
| **Due Dates** | Not enough data | 8.8 (89 reviews) | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | 8.8 (88 reviews) | Not enough data | Not enough data | 
| **Mass Updates** | Not enough data | 8.3 (66 reviews) | Not enough data | Not enough data | 

#### Task Management

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Task Prioritization** | Not enough data | 8.9 (89 reviews) | Not enough data | Not enough data | 
| **To-Do Lists** | Not enough data | 9.0 (92 reviews) | Not enough data | Not enough data | 
| **Dependencies** | Not enough data | 8.2 (72 reviews) | Not enough data | Not enough data | 
| **Recurring Tasks** | Not enough data | 8.4 (79 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (27 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.2 (25 reviews) | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | 7.7/10 | 38 |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Survey Management

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Survey Builder** | Not enough data | 8.5 (28 reviews) | Not enough data | Not enough data | 
| **Question Types** | Not enough data | 8.3 (26 reviews) | Not enough data | Not enough data | 
| **Templates** | Not enough data | 8.3 (26 reviews) | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | 8.1 (25 reviews) | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Branding** | Not enough data | 7.2 (18 reviews) | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | 7.1 (18 reviews) | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Feature Not Available | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 7.5 (21 reviews) | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | 7.3 (17 reviews) | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | 7.5 (21 reviews) | Not enough data | Not enough data | 
| **Permissions** | Not enough data | 7.3 (22 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | 8.1/10 | 135 |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Design

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Graphics** | Not enough data | 7.8 (96 reviews) | Not enough data | Not enough data | 
| **Templates** | Not enough data | 8.5 (103 reviews) | Not enough data | Not enough data | 
| **Themes** | Not enough data | 7.9 (82 reviews) | Not enough data | Not enough data | 

#### Collaboration

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Multi-User Collaboration** | Not enough data | 8.9 (114 reviews) | Not enough data | Not enough data | 
| **Real-Time Communication** | Not enough data | 8.7 (100 reviews) | Not enough data | Not enough data | 

#### File Types

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Export** | Not enough data | 7.7 (90 reviews) | Not enough data | Not enough data | 
| **Import** | Not enough data | 8.0 (94 reviews) | Not enough data | Not enough data | 
| **Web Publishing** | Not enough data | 7.9 (74 reviews) | Not enough data | Not enough data | 

#### Edit & Revise

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Revision History** | Not enough data | 7.8 (97 reviews) | Not enough data | Not enough data | 
| **Suggestion Mode** | Not enough data | 7.5 (74 reviews) | Not enough data | Not enough data | 
| **Document Editor** | Not enough data | 8.6 (105 reviews) | Not enough data | Not enough data | 

#### Integrate & Embed

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Calendar** | Not enough data | 7.8 (80 reviews) | Not enough data | Not enough data | 
| **Website** | Not enough data | 8.1 (71 reviews) | Not enough data | Not enough data | 
| **Applications** | Not enough data | 8.2 (87 reviews) | Not enough data | Not enough data | 

#### Operating System

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **PC Operating System** | Not enough data | 8.8 (68 reviews) | Not enough data | Not enough data | 
| **Mac Operating System** | Not enough data | 8.9 (89 reviews) | Not enough data | Not enough data | 
| **Linux Operating System** | Not enough data | 7.9 (44 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (35 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.3 (35 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Proactive Assistance** | Not enough data | 7.2 (9 reviews) | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.6/10 | 140 |
| **Coda** | N/A | N/A |
| **Helpjuice** | 8.2/10 | 175 |
| **ProProfs Knowledge Base Software** | 8.4/10 | 10 |

#### Generative AI

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.4 (48 reviews) | Not enough data | 8.4 (117 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Knowledge Base** | 9.4 (127 reviews) | Not enough data | 9.6 (170 reviews) | 9.4 (9 reviews) | 
| **Searchable Articles** | 9.4 (125 reviews) | Not enough data | 9.0 (166 reviews) | 8.8 (8 reviews) | 
| **Community Forums** | Feature Not Available | Not enough data | 7.4 (149 reviews) | 7.1 (7 reviews) | 
| **Mobile Optimization** | 8.7 (73 reviews) | Not enough data | 8.5 (148 reviews) | Not enough data | 
| **Personalization** | 8.8 (80 reviews) | Not enough data | 8.8 (149 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Branding** | 9.2 (82 reviews) | Not enough data | 9.4 (159 reviews) | Not enough data | 
| **Automation** | 8.4 (74 reviews) | Not enough data | 8.1 (146 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.4 (68 reviews) | Not enough data | 8.0 (147 reviews) | Not enough data | 
| **Integrations** | 8.6 (72 reviews) | Not enough data | 8.1 (142 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 8.5 (10 reviews) | Not enough data | 7.6 (40 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (10 reviews) | Not enough data | 7.7 (40 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (10 reviews) | Not enough data | 7.7 (40 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (10 reviews) | Not enough data | 7.8 (40 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (10 reviews) | Not enough data | 8.2 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (10 reviews) | Not enough data | 7.7 (40 reviews) | Not enough data | 
| **Decision Making** | 8.6 (11 reviews) | Not enough data | 8.1 (40 reviews) | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Document360** | 8.5/10 | 21 |
| **Coda** | N/A | N/A |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Search and Indexing** | 8.5 (21 reviews) | Not enough data | Not enough data | Not enough data | 
| **Version Control** | 8.4 (20 reviews) | Not enough data | Not enough data | Not enough data | 
| **Access and Permissions** | 9.0 (21 reviews) | Not enough data | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Integrations** | 8.8 (20 reviews) | Not enough data | Not enough data | Not enough data | 
| **Automation** | 8.2 (20 reviews) | Not enough data | Not enough data | Not enough data | 
| **Reporting** | 8.2 (19 reviews) | Not enough data | Not enough data | Not enough data | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | N/A | N/A |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | N/A | N/A |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | 7.9/10 | 88 |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Communication

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Wiki Documentation** | Not enough data | 8.6 (68 reviews) | Not enough data | Not enough data | 
| **Community Forum** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Customer Ideation** | Not enough data | 8.3 (60 reviews) | Not enough data | Not enough data | 

#### Planning

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Work Capacity** | Not enough data | 7.9 (56 reviews) | Not enough data | Not enough data | 
| **Task Ranking** | Not enough data | 8.3 (61 reviews) | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | 7.9 (65 reviews) | Not enough data | Not enough data | 
| **Custom Workflows** | Not enough data | 8.3 (62 reviews) | Not enough data | Not enough data | 
| **Release Forecasting** | Not enough data | 7.3 (41 reviews) | Not enough data | Not enough data | 

#### Workflow Management

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Time Tracking** | Not enough data | 7.2 (44 reviews) | Not enough data | Not enough data | 
| **Progress Monitoring** | Not enough data | 8.3 (59 reviews) | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | 7.4 (47 reviews) | Not enough data | Not enough data | 
| **Team Scorecard** | Not enough data | 7.2 (41 reviews) | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | N/A | N/A |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Knowledge Base

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Meeting Management

| Product | Score | Reviews |
|---|---|---|
| **Document360** | N/A | N/A |
| **Coda** | 8.2/10 | 68 |
| **Helpjuice** | N/A | N/A |
| **ProProfs Knowledge Base Software** | N/A | N/A |

#### Pre-Meeting Tools

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Templates** | Not enough data | 8.5 (51 reviews) | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | 7.4 (39 reviews) | Not enough data | Not enough data | 
| **Agenda** | Not enough data | 8.8 (48 reviews) | Not enough data | Not enough data | 

#### Meeting Tools

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Minutes** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Notes** | Not enough data | 9.1 (59 reviews) | Not enough data | Not enough data | 
| **Digital Workspace** | Not enough data | 8.8 (52 reviews) | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | 8.0 (49 reviews) | Not enough data | Not enough data | 

#### Post-Meeting Tools

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Task Delegation** | Not enough data | 8.8 (49 reviews) | Not enough data | Not enough data | 
| **Participant Email** | Not enough data | 7.7 (43 reviews) | Not enough data | Not enough data | 
| **Meeting Analytics** | Not enough data | 7.0 (30 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Meeting Management

| Feature | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Document360 (4):** [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)

**Unique to Coda (8):** [Project Management Software](https://www.g2.com/categories/project-management), [Document Creation Software](https://www.g2.com/categories/document-creation), [Task Management Software](https://www.g2.com/categories/task-management-software), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Product Management Software](https://www.g2.com/categories/product-management-software), [Meeting Management Software](https://www.g2.com/categories/meeting-management), [Survey Software](https://www.g2.com/categories/survey), [Objectives and Key Results (OKR) Software](https://www.g2.com/categories/objectives-and-key-results-okr)

**Unique to Helpjuice (2):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to ProProfs Knowledge Base Software (5):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Document360 | Coda | Helpjuice | ProProfs Knowledge Base Software | 
|---|---|---|---|---|
| **Small-Business** | 40.3% | 53.4% | 39.2% | 43.3% | 
| **Mid-Market** | 47.8% | 30.8% | 48.8% | 46.7% | 
| **Enterprise** | 11.9% | 15.8% | 12.0% | 10.0% | 

### By Industry

#### Document360

- **Computer Software:** 21.6%
- **Information Technology and Services:** 15.6%
- **Financial Services:** 5.1%
- **Computer & Network Security:** 4.9%
- **Marketing and Advertising:** 4.1%
- **Hospital & Health Care:** 3.5%
- **Telecommunications:** 3.3%
- **Logistics and Supply Chain:** 3.1%
- **Accounting:** 2.9%
- **Education Management:** 2.1%
- **Other:** 33.7%

#### Coda

- **Computer Software:** 17.3%
- **Information Technology and Services:** 13.9%
- **Financial Services:** 6.3%
- **Marketing and Advertising:** 5.3%
- **Higher Education:** 3.6%
- **Education Management:** 2.9%
- **Design:** 2.9%
- **Management Consulting:** 2.5%
- **Hospital & Health Care:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Other:** 40.6%

#### Helpjuice

- **Computer Software:** 24.3%
- **Information Technology and Services:** 12.0%
- **Telecommunications:** 4.8%
- **Hospital & Health Care:** 2.9%
- **Financial Services:** 2.7%
- **Consumer Services:** 2.7%
- **Marketing and Advertising:** 2.4%
- **Non-Profit Organization Management:** 2.4%
- **Primary/Secondary Education:** 1.6%
- **Education Management:** 1.6%
- **Other:** 42.7%

#### ProProfs Knowledge Base Software

- **Information Technology and Services:** 20.0%
- **Marketing and Advertising:** 16.7%
- **Computer Software:** 16.7%
- **Education Management:** 6.7%
- **Textiles:** 3.3%
- **Telecommunications:** 3.3%
- **Logistics and Supply Chain:** 3.3%
- **Internet:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Graphic Design:** 3.3%
- **Other:** 20.0%

---
## Alternatives

### Alternatives to Document360

- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4348 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) — 4.4/5 stars (487 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11828 reviews)
- [Archbee](https://www.g2.com/products/archbee/reviews) — 4.6/5 stars (118 reviews)
- [ClickHelp](https://www.g2.com/products/clickhelp/reviews) — 4.8/5 stars (65 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [GitBook](https://www.g2.com/products/gitbook/reviews) — 4.8/5 stars (183 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12365 reviews)

### Alternatives to Coda

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12365 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11828 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3268 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13631 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15362 reviews)
- [Smartsheet](https://www.g2.com/products/smartsheet/reviews) — 4.4/5 stars (22050 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47975 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2411 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4529 reviews)
- [Microsoft OneNote](https://www.g2.com/products/microsoft-onenote/reviews) — 4.5/5 stars (1862 reviews)

### Alternatives to Helpjuice

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4348 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11828 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (427 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3744 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7591 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7327 reviews)

### Alternatives to ProProfs Knowledge Base Software

- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4348 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) — 4.4/5 stars (487 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7327 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11828 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7591 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12365 reviews)

---
## Top Discussions

### Document360

- Title: [What is Document360 used for?](https://www.g2.com/discussions/what-is-document360-used-for) — 1 comment
  > **Top comment:** "For creating Internal or external (customer-facing) documentation."
- Title: [What exciting feature are you going to include in next release.](https://www.g2.com/discussions/43090-what-exciting-feature-are-you-going-to-include-in-next-release) — 1 comment, 1 upvote
  > **Top comment:** "I have been using Document360 for the purpose of documenting various navigations tools etc that the end user to the company software can refer to at any..."
- Title: [Are there any No-code ways to do advanced personalisation.](https://www.g2.com/discussions/28153-are-there-any-no-code-ways-to-do-advanced-personalisation) — 1 comment
  > **Top comment:** "You don't need to use any custom CSS or JavaScript to build your online knowledge base using Document360. It's designed in a way, the editors can simply..."
- Title: [Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?](https://www.g2.com/discussions/28145-is-it-possible-to-add-custom-features-to-the-landing-page-either-as-a-new-drag-and-drop-or-with-html-and-javascript) — 1 comment, 1 upvote
  > **Top comment:** "You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched..."
- Title: [What all API Integration tools document360 offer now?](https://www.g2.com/discussions/26770-what-all-api-integration-tools-document360-offer-now) — 1 comment, 1 upvote
  > **Top comment:** " Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like..."

### Coda

- Title: [How do you use Coda io?](https://www.g2.com/discussions/how-do-you-use-coda-io) — 3 comments
  > **Top comment:** "I use Coda to track my business, from project management to data capture and analysis to goal setting and tracking. "
- Title: [What is CODA program?](https://www.g2.com/discussions/what-is-coda-program) — 3 comments
  > **Top comment:** "CODA is a document creation and management tool which utilizes relational databases to tie documents together...

Think of it like google sheets and docs..."
- Title: [What is Coda used for?](https://www.g2.com/discussions/what-is-coda-used-for) — 3 comments
  > **Top comment:** "Document creation and management.  Anytime you are needing to link multiple spreadsheets together or can't decide between a document and a spreadsheet, CODA..."
- Title: [How do I properly set notifications?](https://www.g2.com/discussions/how-do-i-properly-set-notifications) — 3 comments, 1 upvote
  > **Top comment:** "Hi Eber, you have probably moved on from this question by now, but if you have questions like this in the future, the Coda Community forum is a great place..."
- Title: [my coda on mac sometimes error and trouble why maybe the software or what?](https://www.g2.com/discussions/44667-my-coda-on-mac-sometimes-error-and-trouble-why-maybe-the-software-or-what) — 1 comment, 1 upvote
  > **Top comment:** "Hi Sofian - can you please contact support@coda.io and include which browser you are using? They can help troubleshoot and provide support!"

### Helpjuice

No discussions available for this product.

### ProProfs Knowledge Base Software

- Title: [How do I cancel my plan?](https://www.g2.com/discussions/how-do-i-cancel-my-plan) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "It's simple. Just email us at sales@proprofs.com"
- Title: [Can I change plans at any time?](https://www.g2.com/discussions/can-i-change-plans-at-any-time) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Simply email sales@proprofs.com"
- Title: [What types of payment do you accept?](https://www.g2.com/discussions/what-types-of-payment-do-you-accept-344fb290-31bc-4829-8002-32d6ae00041a) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $1000, we can accept check payments for an additional..."
- Title: [How does the 30-day money back guarantee work?](https://www.g2.com/discussions/how-does-the-30-day-money-back-guarantee-work) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "If you cancel within 30 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our..."
- Title: [Is my data safe & secure?](https://www.g2.com/discussions/is-my-data-safe-secure) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, &..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/document360-vs-superhuman-coda-vs-helpjuice-vs-proprofs-knowledge-base-software)