# Confluence vs Document360 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Confluence excels in collaboration features, with users appreciating its seamless integration with Jira, making it easy to keep track of projects and team members. This integration is particularly beneficial for teams that rely on agile methodologies.
- **Users say** Document360 stands out for its structured approach to knowledge management, allowing teams to centralize all SOPs and work instructions in a searchable format. This feature helps maintain version control and ensures documentation remains consistent and up to date.
- **Reviewers mention** that Confluence offers a user-friendly experience, with many finding it easy to navigate and utilize for various documentation needs. The centralized repository for product and technical documents is highlighted as a valuable resource for onboarding new team members.
- **According to verified reviews** , Document360 is praised for its ease of use, particularly for non-technical users. Product Managers can easily update documentation without needing extensive technical writing skills, which enhances overall productivity.
- **G2 reviewers highlight** that while Confluence has a higher overall satisfaction score, Document360 receives commendations for its quality of support, with users noting that the assistance provided is consistently reliable and helpful.
- **Users report** that both platforms offer robust content creation tools, but Document360's Eddy AI search feature is particularly noted for enhancing the search experience, making it easier for users to find relevant information quickly.



| | Confluence | Document360 | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 4,351 | 515 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Mid-Market (47.8% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | Contact Us 5 Team Accounts (billed annually) | 

---
## Top Pros & Cons

### Confluence

Pros:
- Ease of Use (299 reviews)
- Team Collaboration (212 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (83 reviews)

### Document360

Pros:
- Ease of Use (37 reviews)
- Features (28 reviews)

Cons:
- Missing Features (9 reviews)
- Editing Difficulties (8 reviews)

---
## Ratings Comparison
| Rating | Confluence | Document360 | 
|---|---|---|
  | **Meets Requirements** | 8.5 (3685 reviews) | 9.1 (353 reviews) | 
  | **Ease of Use** | 8.0 (3734 reviews) | 9.3 (358 reviews) | 
  | **Ease of Setup** | 8.3 (1225 reviews) | 9.1 (241 reviews) | 
  | **Ease of Admin** | 8.0 (898 reviews) | 9.1 (213 reviews) | 
  | **Quality of Support** | 8.1 (2524 reviews) | 9.5 (340 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (813 reviews) | 9.4 (210 reviews) | 
  | **Product Direction (% positive)** | 7.5 (3616 reviews) | 9.4 (318 reviews) | 

---
## Pricing

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

### Document360

#### Entry-Level Pricing

Plan: Professional

Price: Contact Us 5 Team Accounts (billed annually)

Description: Built for growing teams to scale documentation efficiently.

Key Features:
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word

[Browse all 3 editions](https://www.g2.com/products/document360/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Document360** | 9.1/10 | 110 |

#### Administration

| Feature | Confluence | Document360 | 
|---|---|---|
| **Database Management ** | Not enough data | 9.3 (80 reviews) | 
| **Data Workflows** | Not enough data | 9.1 (77 reviews) | 
| **Issue Management** | Not enough data | Feature Not Available | 

#### Knowledge Management

| Feature | Confluence | Document360 | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.5 (94 reviews) | 
| **Publishing Workflows** | Not enough data | 9.2 (88 reviews) | 
| **Analytics** | Not enough data | 9.0 (87 reviews) | 

#### Compliance

| Feature | Confluence | Document360 | 
|---|---|---|
| **Policies and Controls** | Not enough data | 9.1 (83 reviews) | 
| **Data Governance** | Not enough data | 9.2 (79 reviews) | 
| **Compliance** | Not enough data | 9.3 (74 reviews) | 
| **Auditing** | Not enough data | 9.2 (71 reviews) | 

#### Customer Support

| Feature | Confluence | Document360 | 
|---|---|---|
| **Intelligent Search** | Not enough data | 9.2 (83 reviews) | 
| **Suggestions** | Not enough data | 8.9 (81 reviews) | 
| **Decision Trees** | Not enough data | 8.9 (76 reviews) | 

#### Data Security

| Feature | Confluence | Document360 | 
|---|---|---|
| **Risk Data Attributes** | Not enough data | 9.0 (66 reviews) | 
| **Data Transport** | Not enough data | 9.2 (72 reviews) | 
| **Access Management** | Not enough data | 9.4 (84 reviews) | 
| **Multi-Factor Authentication** | Not enough data | 9.3 (75 reviews) | 

#### Administration

| Feature | Confluence | Document360 | 
|---|---|---|
| **Integrations** | Not enough data | 8.9 (77 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.3 (95 reviews) | 
| **Performance and Reliability** | Not enough data | 9.3 (95 reviews) | 

#### Generative AI

| Feature | Confluence | Document360 | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.3 (31 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 1085 |
| **Document360** | 8.5/10 | 215 |

#### Knowledge Pages

| Feature | Confluence | Document360 | 
|---|---|---|
| **Templates** | 8.5 (792 reviews) | 8.5 (175 reviews) | 
| **In-Content Feedback** | 8.4 (738 reviews) | 8.6 (170 reviews) | 
| **Versioning and Version History** | 8.9 (798 reviews) | 8.9 (183 reviews) | 
| **Decision Trees** | 8.3 (658 reviews) | 8.4 (149 reviews) | 
| **Duplicate Detection** | 7.8 (440 reviews) | 7.8 (120 reviews) | 
| **Content Editor** | 8.6 (534 reviews) | 8.8 (147 reviews) | 

#### Knowledge Dissemination

| Feature | Confluence | Document360 | 
|---|---|---|
| **Page Analytics** | 8.3 (673 reviews) | 8.7 (176 reviews) | 
| **Permissions** | 8.6 (787 reviews) | 9.1 (179 reviews) | 
| **Knowledge Sharing** | 9.2 (895 reviews) | 9.2 (179 reviews) | 
| **Notifications** | 8.6 (794 reviews) | 8.8 (176 reviews) | 
| **Advanced Search** | 8.1 (492 reviews) | 8.5 (144 reviews) | 
| **Browser Extension** | 7.8 (422 reviews) | 7.9 (116 reviews) | 
| **Organization** | 8.7 (556 reviews) | 9.0 (148 reviews) | 
| **Other Integrations** | 8.5 (521 reviews) | 8.2 (126 reviews) | 
| **Knowledge Integrations** | 8.5 (451 reviews) | 8.2 (124 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Confluence | Document360 | 
|---|---|---|
| **Adaptive Learning** | 7.7 (178 reviews) | 8.1 (24 reviews) | 
| **Natural Language Interaction** | 7.6 (179 reviews) | 8.3 (24 reviews) | 
| **Proactive Assistance** | 7.5 (178 reviews) | 8.2 (24 reviews) | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.4/10 | 76 |
| **Document360** | N/A | N/A |

#### Login Options 

| Feature | Confluence | Document360 | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.5 (58 reviews) | Not enough data | 
| **Password Saver** | 8.7 (42 reviews) | Not enough data | 

#### Productivity

| Feature | Confluence | Document360 | 
|---|---|---|
| **Email Client** | 7.9 (39 reviews) | Not enough data | 
| **Split Screen** | 8.3 (43 reviews) | Not enough data | 
| **Activity Feed** | 8.5 (41 reviews) | Not enough data | 
| **Virtual Assistant** | 8.0 (43 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.4 (44 reviews) | Not enough data | 

#### Customization 

| Feature | Confluence | Document360 | 
|---|---|---|
| **Custom Workflows** | 8.4 (46 reviews) | Not enough data | 
| **Multiple Workspaces** | 9.1 (46 reviews) | Not enough data | 
| **Custom Application Integration** | 8.6 (42 reviews) | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Confluence | Document360 | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (37 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (40 reviews) | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.6/10 | 97 |
| **Document360** | N/A | N/A |

#### Automation

| Feature | Confluence | Document360 | 
|---|---|---|
| **Workflows** | 8.8 (59 reviews) | Not enough data | 
| **Customization** | 8.8 (58 reviews) | Not enough data | 
| **Data repository** | 8.8 (62 reviews) | Not enough data | 

#### Administration

| Feature | Confluence | Document360 | 
|---|---|---|
| **Permissions** | 8.8 (60 reviews) | Not enough data | 
| **Procedures** | 8.6 (57 reviews) | Not enough data | 
| **Remote Work** | 9.2 (56 reviews) | Not enough data | 

#### Project management

| Feature | Confluence | Document360 | 
|---|---|---|
| **Task Prioritization** | 9.0 (57 reviews) | Not enough data | 
| **Dependencies** | 8.6 (57 reviews) | Not enough data | 
| **Planning** | 8.9 (58 reviews) | Not enough data | 
| **Views** | 8.7 (58 reviews) | Not enough data | 
| **Scheduling** | 8.6 (54 reviews) | Not enough data | 
| **Critical Path** | 8.0 (53 reviews) | Not enough data | 
| **Dashboards** | 8.6 (60 reviews) | Not enough data | 

#### Workload

| Feature | Confluence | Document360 | 
|---|---|---|
| **Resource Allocation** | 8.2 (54 reviews) | Not enough data | 
| **Workspace** | 8.6 (56 reviews) | Not enough data | 
| **Configuration** | 8.8 (57 reviews) | Not enough data | 
| **Insights** | 8.4 (56 reviews) | Not enough data | 

#### Communication & Collaboration

| Feature | Confluence | Document360 | 
|---|---|---|
| **Communication Channels** | 8.8 (56 reviews) | Not enough data | 
| **Document Management** | 9.3 (68 reviews) | Not enough data | 
| **Collaboration** | 9.2 (69 reviews) | Not enough data | 

#### Cost Management

| Feature | Confluence | Document360 | 
|---|---|---|
| **Project Budgeting** | 8.0 (55 reviews) | Not enough data | 
| **Time & Expense** | 8.1 (54 reviews) | Not enough data | 
| **Profitability** | 8.0 (53 reviews) | Not enough data | 

#### Integration

| Feature | Confluence | Document360 | 
|---|---|---|
| **Front Office** | 8.4 (52 reviews) | Not enough data | 
| **Back Office** | 8.2 (55 reviews) | Not enough data | 
| **External data** | 8.2 (54 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | Document360 | 
|---|---|---|
| **AI Text Generation** | 8.4 (56 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (55 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Confluence | Document360 | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (50 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (51 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (51 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (51 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 127 |
| **Document360** | N/A | N/A |

#### Communication

| Feature | Confluence | Document360 | 
|---|---|---|
| **Chat** | 7.4 (65 reviews) | Not enough data | 
| **Discussions** | 8.7 (68 reviews) | Not enough data | 
| **External** | 8.0 (65 reviews) | Not enough data | 
| **Feedback** | 8.3 (72 reviews) | Not enough data | 
| **Announcements** | 8.5 (68 reviews) | Not enough data | 

#### Content & Documents

| Feature | Confluence | Document360 | 
|---|---|---|
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 
| **Notes** | 9.0 (75 reviews) | Not enough data | 
| **Search** | 8.7 (75 reviews) | Not enough data | 
| **Versioning** | 9.0 (74 reviews) | Not enough data | 

#### Controls

| Feature | Confluence | Document360 | 
|---|---|---|
| **Custom Views** | 8.4 (65 reviews) | Not enough data | 
| **Followers** | 8.5 (66 reviews) | Not enough data | 
| **User Management** | 8.8 (68 reviews) | Not enough data | 
| **Calendars** | 8.2 (64 reviews) | Not enough data | 
| **Public Sharing** | 8.5 (66 reviews) | Not enough data | 

#### Project Management

| Feature | Confluence | Document360 | 
|---|---|---|
| **Task Management** | 8.4 (70 reviews) | Not enough data | 
| **Planning** | 8.6 (67 reviews) | Not enough data | 
| **Visibility** | 9.0 (67 reviews) | Not enough data | 
| **Integration** | 9.2 (74 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Confluence | Document360 | 
|---|---|---|
| **Alignment** | 9.0 (67 reviews) | Not enough data | 
| **Accountability** | 8.9 (66 reviews) | Not enough data | 
| **Connectivity** | 8.7 (67 reviews) | Not enough data | 
| **Offline Mode** | 7.5 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | Document360 | 
|---|---|---|
| **AI Text Generation** | 8.2 (72 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (70 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Confluence | Document360 | 
|---|---|---|
| **Multi-step Planning** | 7.6 (62 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (62 reviews) | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Document360** | 8.6/10 | 140 |

#### Generative AI

| Feature | Confluence | Document360 | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.4 (48 reviews) | 

#### Self-Service Experience

| Feature | Confluence | Document360 | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.4 (127 reviews) | 
| **Searchable Articles** | Not enough data | 9.4 (125 reviews) | 
| **Community Forums** | Not enough data | Feature Not Available | 
| **Mobile Optimization** | Not enough data | 8.7 (73 reviews) | 
| **Personalization** | Not enough data | 8.8 (80 reviews) | 

#### Self-Service Platform

| Feature | Confluence | Document360 | 
|---|---|---|
| **Branding** | Not enough data | 9.2 (82 reviews) | 
| **Automation** | Not enough data | 8.4 (74 reviews) | 
| **Artificial Intelligence** | Not enough data | 8.4 (68 reviews) | 
| **Integrations** | Not enough data | 8.6 (72 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Confluence | Document360 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (10 reviews) | 
| **Decision Making** | Not enough data | 8.6 (11 reviews) | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 218 |
| **Document360** | 8.5/10 | 21 |

#### Management and Discovery - IT Documentation

| Feature | Confluence | Document360 | 
|---|---|---|
| **Search and Indexing** | 8.3 (185 reviews) | 8.5 (21 reviews) | 
| **Version Control** | 8.5 (188 reviews) | 8.4 (20 reviews) | 
| **Access and Permissions** | 8.5 (188 reviews) | 9.0 (21 reviews) | 

#### Operations - IT Documentation

| Feature | Confluence | Document360 | 
|---|---|---|
| **Integrations** | 8.5 (189 reviews) | 8.8 (20 reviews) | 
| **Automation** | 8.0 (180 reviews) | 8.2 (20 reviews) | 
| **Reporting** | 8.2 (177 reviews) | 8.2 (19 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Document360** | N/A | N/A |

#### Knowledge Base

| Feature | Confluence | Document360 | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Confluence | Document360 | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Confluence | Document360 | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Confluence | Document360 | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Confluence (3):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management)

**Unique to Document360 (3):** [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)


---
## Reviewer Demographics

### By Company Size

| Segment | Confluence | Document360 | 
|---|---|---|
| **Small-Business** | 18.4% | 40.3% | 
| **Mid-Market** | 48.3% | 47.8% | 
| **Enterprise** | 33.3% | 11.9% | 

### By Industry

#### Confluence

- **Computer Software:** 20.9%
- **Information Technology and Services:** 19.5%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.1%

#### Document360

- **Computer Software:** 21.8%
- **Information Technology and Services:** 15.6%
- **Financial Services:** 5.1%
- **Computer & Network Security:** 4.9%
- **Marketing and Advertising:** 4.1%
- **Hospital & Health Care:** 3.5%
- **Telecommunications:** 3.3%
- **Logistics and Supply Chain:** 3.1%
- **Accounting:** 2.9%
- **Education Management:** 2.1%
- **Other:** 33.7%

---
## Alternatives

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39041 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12401 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4529 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15372 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13636 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11869 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)

### Alternatives to Document360

- [ProProfs Knowledge Base Software](https://www.g2.com/products/proprofs-knowledge-base-software/reviews) — 4.6/5 stars (30 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) — 4.4/5 stars (487 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11869 reviews)
- [Archbee](https://www.g2.com/products/archbee/reviews) — 4.6/5 stars (118 reviews)
- [ClickHelp](https://www.g2.com/products/clickhelp/reviews) — 4.8/5 stars (65 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6938 reviews)
- [GitBook](https://www.g2.com/products/gitbook/reviews) — 4.8/5 stars (183 reviews)

---
## Top Discussions

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

### Document360

- Title: [What is Document360 used for?](https://www.g2.com/discussions/what-is-document360-used-for) — 1 comment
  > **Top comment:** "For creating Internal or external (customer-facing) documentation."
- Title: [What exciting feature are you going to include in next release.](https://www.g2.com/discussions/43090-what-exciting-feature-are-you-going-to-include-in-next-release) — 1 comment, 1 upvote
  > **Top comment:** "I have been using Document360 for the purpose of documenting various navigations tools etc that the end user to the company software can refer to at any..."
- Title: [Are there any No-code ways to do advanced personalisation.](https://www.g2.com/discussions/28153-are-there-any-no-code-ways-to-do-advanced-personalisation) — 1 comment
  > **Top comment:** "You don't need to use any custom CSS or JavaScript to build your online knowledge base using Document360. It's designed in a way, the editors can simply..."
- Title: [Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?](https://www.g2.com/discussions/28145-is-it-possible-to-add-custom-features-to-the-landing-page-either-as-a-new-drag-and-drop-or-with-html-and-javascript) — 1 comment, 1 upvote
  > **Top comment:** "You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched..."
- Title: [What all API Integration tools document360 offer now?](https://www.g2.com/discussions/26770-what-all-api-integration-tools-document360-offer-now) — 1 comment, 1 upvote
  > **Top comment:** " Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/confluence-vs-document360)