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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
$10.00 1 Users Per Month
$100.00
Docsie
Star Rating
(118)4.8 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 Users Per Month
Browse all 3 pricing plansKnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that KnowledgeOwl excels in its "Quality of Support" with a score of 9.7, while Docsie also shines in this area with a perfect score of 10. Reviewers mention that both platforms provide excellent customer service, but Docsie's support is noted as being slightly more responsive.
- Reviewers mention that KnowledgeOwl's "Content Editor" is highly rated at 9.5, providing a user-friendly experience for creating and managing content. In contrast, Docsie's "In-Content Feedback" feature scores 9.6, indicating that users appreciate the ability to receive real-time feedback directly within the content, enhancing collaboration.
- G2 users highlight that KnowledgeOwl's "Versioning and Version History" feature, with a score of 8.7, allows for effective tracking of document changes. However, Docsie outperforms with a score of 9.7, with users noting that its version control is more intuitive and easier to navigate.
- Users on G2 report that KnowledgeOwl's "Knowledge Base" feature scores 9.5, making it easy to create and manage a repository of information. Docsie, however, has a slightly lower score of 9.1, with reviewers mentioning that while it is functional, it lacks some of the advanced features found in KnowledgeOwl.
- Reviewers mention that KnowledgeOwl's "Templates" feature scores 8.8, providing a solid selection for users. In comparison, Docsie's templates score 8.7, with users indicating that while they are useful, they do not offer the same level of customization as KnowledgeOwl's options.
- Users say that KnowledgeOwl's "User, Role, and Access Management" feature scores 9.5, allowing for robust control over user permissions. Docsie, with a score of 9.8, is praised for its more flexible and user-friendly approach to managing roles and access, making it easier for teams to collaborate securely.
Pricing
Entry-Level Pricing
Docsie
Standard
$10.00
1 Users Per Month
Great for companies looking to build product docs
- Unlimited content
- Unlimited storage
- 1 Custom Domain with SSL
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
Free Trial
Docsie
Free Trial is available
KnowledgeOwl
Free Trial is available
Ratings
Meets Requirements
9.5
60
9.1
117
Ease of Use
9.5
59
9.2
118
Ease of Setup
8.9
12
8.9
88
Ease of Admin
10.0
9
9.1
90
Quality of Support
9.9
60
9.7
111
Has the product been a good partner in doing business?
9.7
10
9.7
86
Product Direction (% positive)
10.0
14
9.6
117
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Knowledge Pages
8.7
10
8.6
43
9.6
8
8.4
43
9.7
10
8.8
44
8.3
5
7.0
39
Feature Not Available
6.8
38
Not enough data
9.6
42
Knowledge Dissemination
9.0
10
8.3
46
9.2
10
9.5
45
9.1
9
9.3
45
9.3
10
8.5
41
Not enough data
8.3
43
Not enough data
Feature Not Available
Not enough data
9.7
42
Not enough data
8.4
36
Not enough data
8.3
38
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit & Revise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Self-Service Experience
Not enough data
9.5
29
Not enough data
9.4
29
Not enough data
6.9
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Agentic AI - Customer Self-Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docsie and KnowledgeOwl are categorized as Knowledge Base and Customer Self-Service
Unique Categories
Docsie is categorized as Document Generation, Document Creation, Contact Center Knowledge Base, Enterprise Search Software, and Help Authoring Tool (HAT)
KnowledgeOwl has no unique categories
Reviews
Reviewers' Company Size
Docsie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.3%
Management Consulting
18.3%
Financial Services
8.7%
Telecommunications
7.0%
Computer Software
6.1%
Other
28.7%
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Discussions
What is Docsie used for?
1 Comment
Official Response from Docsie
Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated...Read more
Docsie has no more discussions with answers
KnowledgeOwl has no discussions with answers
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