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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
$10.00 1 Users Per Month
No pricing available
Docsie
Star Rating
(118)4.8 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 Users Per Month
Browse all 3 pricing plansHelpjuice
Star Rating
(362)4.7 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HelpjuiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Helpjuice excels in its Ease of Setup with a score of 9.1, making it a preferred choice for teams looking to get started quickly, while Docsie, with a score of 8.9, is noted for its slightly more complex initial setup.
- Reviewers mention that Helpjuice's Quality of Support is highly rated at 9.3, with many users appreciating the responsive customer service, whereas Docsie achieves a perfect score of 10.0, indicating exceptional support that users find invaluable.
- G2 users highlight Helpjuice's Knowledge Base feature with a score of 9.0, which is praised for its comprehensive resources, while Docsie outshines with a score of 9.8, offering a more robust and user-friendly knowledge management experience.
- Users on G2 report that Helpjuice's Versioning and Version History feature, scoring 8.6, is functional but lacks some advanced capabilities, whereas Docsie, with a score of 9.7, provides a more sophisticated version control system that users find beneficial for tracking changes.
- Reviewers mention that Helpjuice's Templates feature scores 7.6, which some users feel could be more customizable, while Docsie’s templates score 8.7, offering greater flexibility and variety that users appreciate for creating content.
- Users say that Helpjuice's Analytics feature scores 8.7, providing useful insights, but Docsie’s analytics, with a score of 9.0, are considered more advanced, allowing users to track performance metrics more effectively.
Pricing
Entry-Level Pricing
Docsie
Standard
$10.00
1 Users Per Month
Great for companies looking to build product docs
- Unlimited content
- Unlimited storage
- 1 Custom Domain with SSL
Helpjuice
No pricing availableFree Trial
Docsie
Free Trial is available
Helpjuice
Free Trial is available
Ratings
Meets Requirements
9.5
60
9.0
343
Ease of Use
9.5
59
9.1
358
Ease of Setup
8.9
12
9.2
315
Ease of Admin
10.0
9
9.2
277
Quality of Support
9.9
60
9.5
324
Has the product been a good partner in doing business?
9.7
10
9.4
272
Product Direction (% positive)
10.0
14
9.5
342
Features by Category
Administration
Not enough data
8.8
77
Not enough data
8.6
74
Not enough data
8.7
74
Knowledge Management
Not enough data
9.3
70
Not enough data
8.9
69
Not enough data
8.9
69
Compliance
Not enough data
8.7
76
Not enough data
8.7
75
Not enough data
8.5
75
Not enough data
8.3
74
Customer Support
Not enough data
8.8
71
Not enough data
8.6
70
Not enough data
8.5
68
Data Security
Not enough data
8.5
73
Not enough data
8.7
71
Not enough data
9.0
71
Not enough data
Feature Not Available
Administration
Not enough data
8.5
68
Not enough data
9.0
69
Not enough data
9.2
70
Generative AI
Not enough data
8.3
63
Knowledge Pages
8.7
10
8.0
269
9.6
8
8.5
276
9.7
10
8.8
274
8.3
5
8.2
271
Feature Not Available
7.1
265
Not enough data
8.7
274
Knowledge Dissemination
9.0
10
8.7
269
9.2
10
9.0
274
9.1
9
8.8
267
9.3
10
8.5
263
Not enough data
8.6
262
Not enough data
7.8
255
Not enough data
9.1
266
Not enough data
7.8
253
Not enough data
7.9
252
Agentic AI - Knowledge Base
Not enough data
7.7
40
Not enough data
7.8
40
Not enough data
7.5
40
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit & Revise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
8.4
117
Self-Service Experience
Not enough data
9.6
163
Not enough data
9.1
161
Not enough data
7.4
149
Not enough data
8.5
148
Not enough data
8.8
148
Self-Service Platform
Not enough data
9.4
156
Not enough data
8.1
145
Not enough data
8.0
144
Not enough data
8.0
141
Agentic AI - Customer Self-Service
Not enough data
7.6
40
Not enough data
7.7
40
Not enough data
7.7
40
Not enough data
7.8
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
8.1
40
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docsie and Helpjuice are categorized as Knowledge Base, Contact Center Knowledge Base, and Customer Self-Service
Unique Categories
Docsie is categorized as Document Generation, Document Creation, Enterprise Search Software, and Help Authoring Tool (HAT)
Helpjuice has no unique categories
Reviews
Reviewers' Company Size
Docsie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Helpjuice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.3%
Management Consulting
18.3%
Financial Services
8.7%
Telecommunications
7.0%
Computer Software
6.1%
Other
28.7%
Computer Software
24.9%
Information Technology and Services
11.6%
Telecommunications
4.1%
Hospital & Health Care
2.8%
Financial Services
2.8%
Other
53.9%
Discussions
What is Docsie used for?
1 Comment
Official Response from Docsie
Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated...Read more
Docsie has no more discussions with answers
Helpjuice has no discussions with answers
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