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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
$10.00 1 Users Per Month
$0 1 user
Docsie
Star Rating
(118)4.8 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 Users Per Month
Browse all 3 pricing plansGitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GitBook excels in its "Ease of Setup" with a score of 9.3, making it a preferred choice for teams looking to get started quickly, while Docsie, with a score of 8.9, is noted for having a slightly more complex setup process.
- Reviewers mention that Docsie shines in "Quality of Support," achieving a perfect score of 10.0, which users appreciate for its responsiveness and helpfulness, whereas GitBook, with a score of 9.3, is seen as good but not as exceptional in this area.
- G2 users highlight that Docsie's "In-Content Feedback" feature, scoring 9.6, allows for seamless collaboration and real-time comments, which enhances user experience, while GitBook's score of 8.5 indicates it may not be as robust in this functionality.
- Users on G2 report that GitBook's "Versioning and Version History" feature, with a score of 8.9, is beneficial for tracking changes, but Docsie's higher score of 9.7 suggests it offers a more comprehensive version control experience.
- Reviewers mention that Docsie's "Link Sharing" feature, scoring 8.7, is user-friendly and effective for collaboration, while GitBook's higher score of 9.2 indicates it may provide a more streamlined sharing process.
- Users say that while both platforms offer strong "Knowledge Management" capabilities, Docsie's overall higher scores in areas like "Knowledge Base" and "Publishing Workflows" suggest it may provide a more integrated and efficient experience for managing content.
Pricing
Entry-Level Pricing
Docsie
Standard
$10.00
1 Users Per Month
Great for companies looking to build product docs
- Unlimited content
- Unlimited storage
- 1 Custom Domain with SSL
Free Trial
Docsie
Free Trial is available
GitBook
Free Trial is available
Ratings
Meets Requirements
9.5
60
9.2
140
Ease of Use
9.5
59
9.3
142
Ease of Setup
8.9
12
9.3
108
Ease of Admin
10.0
9
9.4
97
Quality of Support
9.9
60
9.4
117
Has the product been a good partner in doing business?
9.7
10
9.5
92
Product Direction (% positive)
10.0
14
8.8
127
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Knowledge Pages
8.7
10
8.2
86
9.6
8
8.4
83
9.7
10
8.9
96
8.3
5
8.2
76
Feature Not Available
7.9
65
Not enough data
9.0
84
Knowledge Dissemination
9.0
10
8.5
81
9.2
10
8.8
85
9.1
9
9.3
96
9.3
10
8.5
80
Not enough data
8.5
75
Not enough data
7.6
63
Not enough data
8.8
78
Not enough data
8.2
70
Not enough data
8.5
70
Agentic AI - Knowledge Base
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
6.0
7
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit & Revise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docsie and GitBook are categorized as Knowledge Base
Unique Categories
Docsie is categorized as Document Generation, Document Creation, Contact Center Knowledge Base, Customer Self-Service, Enterprise Search Software, and Help Authoring Tool (HAT)
GitBook is categorized as AI Documentation Generators
Reviews
Reviewers' Company Size
Docsie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.3%
Management Consulting
18.3%
Financial Services
8.7%
Telecommunications
7.0%
Computer Software
6.1%
Other
28.7%
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Discussions
What is Docsie used for?
1 Comment
Official Response from Docsie
Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated...Read more
Docsie has no more discussions with answers
GitBook has no more discussions with answers
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