# Dock vs Shape Software Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Dock significantly outperforms Shape Software in overall user satisfaction, reflected in its higher G2 Score. Users appreciate Dock's seamless integration with Salesforce, which minimizes manual work and enhances customer data display.
- **According to verified reviews** , Dock has a much larger volume of recent feedback, indicating a more active user base. With 289 recent reviews compared to Shape Software's lack of recent activity, Dock's features and user experience are more current and validated by a broader audience.
- **Users say** that Shape Software excels in lead capture and management, offering tools that help automate repetitive tasks and streamline workflows. This focus on marketing automation, including email campaigns and lead scoring, is a standout feature for small businesses looking to enhance their sales processes.
- **Reviewers mention** that Dock's implementation process is straightforward and user-friendly, making it easy for teams to get started. Many users highlight how well-organized the platform is, which contributes to its daily usability and overall satisfaction.
- **According to user feedback** , Shape Software shines in document collaboration and e-signature capabilities, with users praising its high scores in these areas. This makes it a strong choice for businesses that prioritize efficient document handling and client interactions.
- **G2 reviewers note** that while Shape Software has a strong focus on specific features like project management and instant messaging, Dock offers a more balanced suite of tools that cater to mid-market needs, making it a better fit for organizations looking for comprehensive solutions.



| | Dock | Shape Software | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 478 | 65 | 
| **Largest Market Segment** | Mid-Market (49.4% of reviews) | Small-Business (60.3% of reviews) | 
| **Entry Level Price** | Free | $119.00 Per Month | 

---
## Top Pros & Cons

### Dock

Pros:
- Ease of Use (273 reviews)
- Setup Ease (120 reviews)

Cons:
- Limited Customization (50 reviews)
- Missing Features (41 reviews)

### Shape Software

Pros:
- Email Marketing (2 reviews)
- Lead Management (2 reviews)

Cons:
- Editing Limitations (2 reviews)
- Expensive (2 reviews)

---
## Ratings Comparison
| Rating | Dock | Shape Software | 
|---|---|---|
  | **Meets Requirements** | 9.1 (269 reviews) | 8.9 (42 reviews) | 
  | **Ease of Use** | 8.8 (288 reviews) | 9.3 (41 reviews) | 
  | **Ease of Setup** | 8.6 (207 reviews) | 7.8 (13 reviews) | 
  | **Ease of Admin** | 9.0 (102 reviews) | 8.2 (12 reviews) | 
  | **Quality of Support** | 9.3 (224 reviews) | 9.1 (40 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (101 reviews) | 8.3 (12 reviews) | 
  | **Product Direction (% positive)** | 9.4 (258 reviews) | 8.3 (34 reviews) | 

---
## Pricing

### Dock

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals & small teams

Key Features:
- 50 workspaces
- Basic integrations (Slack, Zoom, Loom, Typeform, Google, Airtable, Pandadoc, Wistia, Youtube, etc.)

[Browse all 4 editions](https://www.g2.com/products/dock/pricing)

#### Free Trial

Yes

### Shape Software

#### Entry-Level Pricing

Plan: Software User License

Price: $119.00 Per Month

Description: With Shape, you don't need to decide between different product offerings. Most of our features are included in one system for an affordable month-to-month price.

Key Features:
- CRM
- Built-in Calling
- Text Messaging

[Learn more about Shape Software](https://www.g2.com/products/shape-software-shape-software/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | 9.9/10 | 11 |

#### Signature Process

| Feature | Dock | Shape Software | 
|---|---|---|
| **Document Signing** | Not enough data | 9.7 (11 reviews) | 
| **Reminders and Expirations** | Not enough data | 10.0 (11 reviews) | 
| **Sign-In Process** | Not enough data | 10.0 (11 reviews) | 
| **Mobile Signatures** | Not enough data | 10.0 (11 reviews) | 
| **Signature Workflow** | Not enough data | 9.7 (11 reviews) | 
| **Bulk Digital Signatures ** | Not enough data | 10.0 (10 reviews) | 
| **Reporting** | Not enough data | 10.0 (10 reviews) | 
| **Signature Document Creation** | Not enough data | 9.8 (11 reviews) | 

#### Agentic AI - E-Signature

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Dock | Shape Software | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | 10.0 (10 reviews) | 
| **Signature History and Audit** | Not enough data | 10.0 (11 reviews) | 
| **Enterprise Scalability** | Not enough data | 10.0 (11 reviews) | 

#### Platform

| Feature | Dock | Shape Software | 
|---|---|---|
| **Custom Branding** | Not enough data | 9.8 (8 reviews) | 
| **User, Role, and Access Management** | Not enough data | 10.0 (8 reviews) | 
| **Internationalization** | Not enough data | 10.0 (8 reviews) | 
| **Performance and Reliability** | Not enough data | 10.0 (8 reviews) | 
| **Integration APIs** | Not enough data | 10.0 (8 reviews) | 

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | 8.9/10 | 26 |

#### Sales Force Automation

| Feature | Dock | Shape Software | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 9.1 (20 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 9.3 (19 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.8 (20 reviews) | 
| **Task / Activity Management** | Not enough data | 9.3 (20 reviews) | 
| **Territory & Quota Management** | Not enough data | 8.9 (20 reviews) | 
| **Desktop Integration** | Not enough data | 9.0 (19 reviews) | 
| **Product & Price List Management** | Not enough data | 8.9 (19 reviews) | 
| **Quote & Order Management** | Not enough data | 9.0 (19 reviews) | 
| **Customer Contract Management** | Not enough data | 9.0 (21 reviews) | 

#### Marketing Automation

| Feature | Dock | Shape Software | 
|---|---|---|
| **Email Marketing** | Not enough data | 9.1 (22 reviews) | 
| **Campaign Management** | Not enough data | 8.8 (20 reviews) | 
| **Lead Management** | Not enough data | 9.0 (21 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 8.9 (20 reviews) | 

#### Customer Support

| Feature | Dock | Shape Software | 
|---|---|---|
| **Case Management** | Not enough data | 8.9 (20 reviews) | 
| **Customer Support Portal** | Not enough data | 9.2 (19 reviews) | 
| **Knowledge Base** | Not enough data | 9.1 (19 reviews) | 
| **Call Center Features** | Not enough data | 9.0 (19 reviews) | 
| **Support Analytics** | Not enough data | 9.0 (19 reviews) | 

#### Reporting & Analytics

| Feature | Dock | Shape Software | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (20 reviews) | 
| **Dashboards** | Not enough data | 9.1 (21 reviews) | 
| **Forecasting** | Not enough data | 9.1 (19 reviews) | 

#### Mobile & Social

| Feature | Dock | Shape Software | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.8 (20 reviews) | 
| **Social Network Integration** | Not enough data | 9.6 (17 reviews) | 
| **Mobile User Support** | Not enough data | 9.0 (19 reviews) | 

#### Platform

| Feature | Dock | Shape Software | 
|---|---|---|
| **Customization** | Not enough data | 8.8 (12 reviews) | 
| **Workflow Capability** | Not enough data | 8.6 (13 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (12 reviews) | 
| **Internationalization** | Not enough data | 8.6 (12 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 8.8 (12 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 8.8 (12 reviews) | 
| **Performance and Reliability** | Not enough data | 8.3 (13 reviews) | 
| **Output Document Generation** | Not enough data | 8.3 (13 reviews) | 

#### Integration

| Feature | Dock | Shape Software | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 9.0 (12 reviews) | 
| **Integration APIs** | Not enough data | 8.9 (12 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 9.1 (11 reviews) | 

#### Generative AI

| Feature | Dock | Shape Software | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | 9.5/10 | 23 |

#### Email Marketing

| Feature | Dock | Shape Software | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 9.4 (19 reviews) | 
| **Sending Outbound Emails** | Not enough data | 9.7 (18 reviews) | 
| **Manage Email Deliverability** | Not enough data | 9.8 (17 reviews) | 
| **Automated Email Responses** | Not enough data | 9.4 (18 reviews) | 

#### Online Marketing

| Feature | Dock | Shape Software | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 9.4 (17 reviews) | 
| **Dynamic Content** | Not enough data | 9.3 (17 reviews) | 
| **A/B Testing** | Not enough data | 9.6 (16 reviews) | 
| **Mobile Optimized** | Not enough data | 9.6 (16 reviews) | 
| **Search Tracking and Optimization** | Not enough data | 9.4 (18 reviews) | 

#### Lead Management

| Feature | Dock | Shape Software | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 9.7 (17 reviews) | 
| **Data Quality Management** | Not enough data | 9.8 (17 reviews) | 
| **Segmentation** | Not enough data | 9.3 (17 reviews) | 
| **Lead Scoring and Grading** | Not enough data | 9.7 (16 reviews) | 
| **Lead Nurturing** | Not enough data | 9.8 (16 reviews) | 
| **Online Behavior Tracking** | Not enough data | 9.2 (17 reviews) | 
| **Automated Alerts and Tasks** | Not enough data | 9.7 (16 reviews) | 
| **CRM Lead Integration** | Not enough data | 9.5 (18 reviews) | 

#### Campaign Management

| Feature | Dock | Shape Software | 
|---|---|---|
| **Program Management** | Not enough data | 9.3 (18 reviews) | 
| **Event / Webinar Marketing** | Not enough data | 9.6 (16 reviews) | 
| **Calendaring** | Not enough data | 9.4 (18 reviews) | 
| **Budgeting** | Not enough data | 9.3 (18 reviews) | 

#### Social

| Feature | Dock | Shape Software | 
|---|---|---|
| **Social Listening** | Not enough data | 9.8 (16 reviews) | 
| **Social Sharing** | Not enough data | 9.8 (16 reviews) | 
| **Social Campaigns** | Not enough data | 9.2 (16 reviews) | 
| **Social Media Engagement** | Not enough data | 9.8 (15 reviews) | 
| **Social Media Advertising** | Not enough data | 9.4 (16 reviews) | 

#### Reporting & Analytics

| Feature | Dock | Shape Software | 
|---|---|---|
| **Basic Reporting** | Not enough data | 9.8 (16 reviews) | 
| **Web Analytics** | Not enough data | 9.7 (16 reviews) | 
| **ROI Analytics** | Not enough data | 9.6 (16 reviews) | 
| **Revenue Analytics** | Not enough data | 9.9 (16 reviews) | 
| **SEO / Keyword Analytics** | Not enough data | 9.6 (16 reviews) | 

#### Platform

| Feature | Dock | Shape Software | 
|---|---|---|
| **Customization ** | Not enough data | 9.8 (10 reviews) | 
| **Workflow Capability** | Not enough data | 10.0 (10 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (11 reviews) | 
| **Internationalization** | Not enough data | 9.7 (10 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 8.9 (11 reviews) | 
| **Performance and Reliability** | Not enough data | 10.0 (9 reviews) | 
| **Output Document Generation** | Not enough data | 9.8 (10 reviews) | 

#### Agentic AI - Marketing Automation

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Dock | Shape Software | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 9.4 (11 reviews) | 
| **Integration APIs** | Not enough data | 9.1 (11 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 8.9 (11 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | N/A | N/A |

#### Lead Generation

| Feature | Dock | Shape Software | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | N/A | N/A |

#### Lead Facilitation

| Feature | Dock | Shape Software | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Dock | Shape Software | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Dock | Shape Software | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Dock | Shape Software | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dock | Shape Software | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | 9.5/10 | 12 |

#### Dialing Options

| Feature | Dock | Shape Software | 
|---|---|---|
| **Preview Dialing** | Not enough data | 10.0 (11 reviews) | 
| **Progressive Dialing** | Not enough data | 9.3 (10 reviews) | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | Dock | Shape Software | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | 9.8 (10 reviews) | 
| **Callback Scheduling ** | Not enough data | 9.2 (11 reviews) | 
| **Call Recording ** | Not enough data | 9.4 (11 reviews) | 

#### Automation

| Feature | Dock | Shape Software | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | 10.0 (10 reviews) | 
| **Interactive Voice Response (IVR)** | Not enough data | 9.3 (10 reviews) | 
| **Call Scrubbing** | Not enough data | 9.3 (12 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Dock | Shape Software | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | 9.6/10 | 13 |

#### Templates

| Feature | Dock | Shape Software | 
|---|---|---|
| **Text and Themes** | Not enough data | 10.0 (12 reviews) | 
| **Stock Images** | Not enough data | 9.3 (12 reviews) | 
| **Proofing** | Not enough data | 9.6 (12 reviews) | 
| **Mobile Responsive** | Not enough data | 9.9 (12 reviews) | 

#### Edit

| Feature | Dock | Shape Software | 
|---|---|---|
| **Pre-Made** | Not enough data | 9.5 (13 reviews) | 
| **Build** | Not enough data | 9.9 (12 reviews) | 
| **HTML** | Not enough data | 9.4 (13 reviews) | 

#### Logistics

| Feature | Dock | Shape Software | 
|---|---|---|
| **Analytics** | Not enough data | 10.0 (12 reviews) | 
| **Issues** | Not enough data | 9.7 (12 reviews) | 
| **Integrations** | Not enough data | 9.4 (13 reviews) | 
| **Shareable Link** | Not enough data | 9.4 (13 reviews) | 

#### Generative AI

| Feature | Dock | Shape Software | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | N/A | N/A |

#### Text Messaging

| Feature | Dock | Shape Software | 
|---|---|---|
| **Bulk SMS** | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 
| **Text Scheduler** | Not enough data | Not enough data | 
| **Automatic Replies** | Not enough data | Not enough data | 
| **Automatic URL Shortening** | Not enough data | Not enough data | 
| **MMS Marketing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Transactional SMS** | Not enough data | Not enough data | 

#### SMS Platform

| Feature | Dock | Shape Software | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **White Label** | Not enough data | Not enough data | 
| **Text-to-Landline** | Not enough data | Not enough data | 
| **Short Codes** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Dock** | 7.9/10 | 93 |
| **Shape Software** | 9.9/10 | 11 |

#### Content

| Feature | Dock | Shape Software | 
|---|---|---|
| **Document Collaboration** | 8.7 (78 reviews) | 9.8 (10 reviews) | 
| **Versioning** | 8.2 (67 reviews) | 10.0 (10 reviews) | 
| **E-Signature** | 6.9 (64 reviews) | 10.0 (11 reviews) | 
| **File Request** | 7.9 (72 reviews) | 9.8 (10 reviews) | 
| **Feedback** | 8.3 (72 reviews) | 10.0 (10 reviews) | 

#### Collaboration

| Feature | Dock | Shape Software | 
|---|---|---|
| **Billing and Invoicing** | 6.9 (62 reviews) | 9.7 (10 reviews) | 
| **Instant Messaging** | 7.6 (65 reviews) | 10.0 (9 reviews) | 
| **Project Management** | 8.5 (77 reviews) | 10.0 (11 reviews) | 
| **Analytics** | 8.0 (72 reviews) | 9.8 (11 reviews) | 
| **Time Tracking** | Feature Not Available | 9.7 (11 reviews) | 
| **Mobile Application** | Feature Not Available | 10.0 (11 reviews) | 

### Client Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Dock** | 8.8/10 | 121 |
| **Shape Software** | N/A | N/A |

#### Onboarding Setup

| Feature | Dock | Shape Software | 
|---|---|---|
| **Workflows** | 8.7 (98 reviews) | Not enough data | 
| **Templates** | 9.1 (99 reviews) | Not enough data | 
| **Checklists** | 8.9 (102 reviews) | Not enough data | 

#### Project Tracking

| Feature | Dock | Shape Software | 
|---|---|---|
| **Monitoring** | 8.5 (91 reviews) | Not enough data | 
| **Resources** | 8.4 (88 reviews) | Not enough data | 
| **Content** | 9.1 (97 reviews) | Not enough data | 
| **Tasks** | 8.8 (100 reviews) | Not enough data | 
| **Optimization** | 8.1 (83 reviews) | Not enough data | 

#### Customer Engagement

| Feature | Dock | Shape Software | 
|---|---|---|
| **Portal** | 9.2 (100 reviews) | Not enough data | 
| **Engagement** | 8.9 (93 reviews) | Not enough data | 
| **Branding** | 8.6 (90 reviews) | Not enough data | 
| **Visibility** | 9.1 (92 reviews) | Not enough data | 
| **Collaboration** | 8.8 (94 reviews) | Not enough data | 

### Digital Sales Room

| Product | Score | Reviews |
|---|---|---|
| **Dock** | 7.8/10 | 88 |
| **Shape Software** | N/A | N/A |

#### Deal Analytics

| Feature | Dock | Shape Software | 
|---|---|---|
| **Engagement Tracking** | 8.8 (77 reviews) | Not enough data | 
| **Reporting and Dashboards** | 7.9 (67 reviews) | Not enough data | 
| **Proposal Effectiveness Reporting** | 8.2 (69 reviews) | Not enough data | 

#### Administration and Security

| Feature | Dock | Shape Software | 
|---|---|---|
| **User, Role, and Access Management** | 8.8 (72 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.4 (71 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.6 (63 reviews) | Not enough data | 

#### Platform

| Feature | Dock | Shape Software | 
|---|---|---|
| **E-Signature** | 6.2 (56 reviews) | Not enough data | 
| **Proposals** | 7.8 (64 reviews) | Not enough data | 
| **CPQ** | 6.9 (49 reviews) | Not enough data | 
| **Video Proposals** | 8.3 (57 reviews) | Not enough data | 
| **Content Sharing** | 9.3 (73 reviews) | Not enough data | 
| **Content Management** | 9.3 (72 reviews) | Not enough data | 
| **Video Conferencing** | 6.1 (46 reviews) | Not enough data | 
| **Chat** | 6.9 (52 reviews) | Not enough data | 

#### Integrations

| Feature | Dock | Shape Software | 
|---|---|---|
| **CRM Integration** | 8.1 (59 reviews) | Not enough data | 
| **Internal Messaging Systems Integration** | 7.6 (53 reviews) | Not enough data | 
| **Video Conferencing Integration** | 6.8 (51 reviews) | Not enough data | 

#### Agentic AI - Digital Sales Room

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (29 reviews) | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Dock | Shape Software | 
|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 

#### Discovery

| Feature | Dock | Shape Software | 
|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 
| **Scoring/Ranking** | Not enough data | Not enough data | 
| **Lead Context** | Not enough data | Not enough data | 

#### Management

| Feature | Dock | Shape Software | 
|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 

#### Platform

| Feature | Dock | Shape Software | 
|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 
| **Analysis** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | 9.9/10 | 12 |

#### Agentic AI - Email Tracking

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Dock | Shape Software | 
|---|---|---|
| **Open Rates** | Not enough data | 10.0 (12 reviews) | 
| **Link Activity** | Not enough data | 9.9 (12 reviews) | 
| **Attachment Activity** | Not enough data | 9.7 (11 reviews) | 

#### Customizations

| Feature | Dock | Shape Software | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 10.0 (11 reviews) | 
| **Email Scheduling** | Not enough data | 10.0 (12 reviews) | 
| **Notifications** | Not enough data | 9.9 (12 reviews) | 
| **Email Categorization** | Not enough data | 9.7 (12 reviews) | 
| **Templates** | Not enough data | 10.0 (11 reviews) | 

#### Generative AI

| Feature | Dock | Shape Software | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | 9.7/10 | 12 |

#### Agentic AI - Outbound Call Tracking

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Dock | Shape Software | 
|---|---|---|
| **Record Calls** | Not enough data | 9.4 (11 reviews) | 
| **Generate Location** | Not enough data | 10.0 (10 reviews) | 
| **Call Types** | Not enough data | 9.2 (11 reviews) | 
| **Click-to-Call** | Not enough data | 10.0 (10 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Dock | Shape Software | 
|---|---|---|
| **Personalization** | Not enough data | 9.7 (10 reviews) | 
| **Information Locater** | Not enough data | 9.1 (11 reviews) | 
| **Record Prospect Data** | Not enough data | 10.0 (10 reviews) | 

#### Insights

| Feature | Dock | Shape Software | 
|---|---|---|
| **Notes** | Not enough data | 10.0 (10 reviews) | 
| **Daily Summary** | Not enough data | 9.2 (11 reviews) | 
| **Automated Voicemails** | Not enough data | 9.8 (10 reviews) | 
| **Automated Emails** | Not enough data | 10.0 (10 reviews) | 
| **Sorts Prospects** | Not enough data | 10.0 (10 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Dock** | 8.1/10 | 157 |
| **Shape Software** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (59 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (59 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (58 reviews) | Not enough data | 

#### Content Management

| Feature | Dock | Shape Software | 
|---|---|---|
| **Content Import** | 8.9 (107 reviews) | Not enough data | 
| **Content Creation** | 8.3 (108 reviews) | Not enough data | 
| **Templates** | 9.0 (116 reviews) | Not enough data | 
| **Advanced Search** | 8.2 (93 reviews) | Not enough data | 
| **Content Storage** | 9.0 (116 reviews) | Not enough data | 

#### Analytics

| Feature | Dock | Shape Software | 
|---|---|---|
| **Reporting** | 8.2 (110 reviews) | Not enough data | 
| **Alerts** | 8.8 (107 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.9 (104 reviews) | Not enough data | 
| **Content Utilization** | 8.9 (98 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Dock | Shape Software | 
|---|---|---|
| **Sales Training ** | 7.3 (59 reviews) | Not enough data | 
| **Sales Coaching** | Feature Not Available | Not enough data | 
| **Sales Onboarding** | 7.5 (62 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Dock | Shape Software | 
|---|---|---|
| **Cross-Functional Alignment** | 8.2 (67 reviews) | Not enough data | 
| **AI and Automation** | 7.3 (58 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.2 (64 reviews) | Not enough data | 

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dock** | N/A | N/A |
| **Shape Software** | 9.7/10 | 12 |

#### Phone Number Management

| Feature | Dock | Shape Software | 
|---|---|---|
| **Local Phone Numbers** | Not enough data | 9.8 (11 reviews) | 
| **Toll-Free Numbers** | Not enough data | 9.4 (12 reviews) | 
| **Port Existing Numbers** | Not enough data | 9.3 (12 reviews) | 

#### Tracking

| Feature | Dock | Shape Software | 
|---|---|---|
| **Visitor & Keyword Tracking** | Not enough data | 9.7 (11 reviews) | 
| **Dynamic Number Insertion** | Not enough data | 9.8 (10 reviews) | 
| **Multi-Channel Call Attribution** | Not enough data | 9.8 (10 reviews) | 

#### Analytics

| Feature | Dock | Shape Software | 
|---|---|---|
| **Call Data** | Not enough data | 9.4 (11 reviews) | 
| **Call Recording** | Not enough data | 10.0 (11 reviews) | 
| **Advanced Reporting** | Not enough data | 9.4 (11 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.8 (10 reviews) | 

#### Call Routing

| Feature | Dock | Shape Software | 
|---|---|---|
| **IVR** | Not enough data | 10.0 (9 reviews) | 
| **Call Scheduling** | Not enough data | 9.4 (11 reviews) | 
| **Geo-Routing** | Not enough data | 9.2 (11 reviews) | 

#### Administration

| Feature | Dock | Shape Software | 
|---|---|---|
| **Martech Integrations** | Not enough data | 10.0 (10 reviews) | 
| **Privacy, Security, and Compliance** | Not enough data | 10.0 (11 reviews) | 
| **Performance and Reliability** | Not enough data | 10.0 (10 reviews) | 

#### Agentic AI - Inbound Call Tracking

| Feature | Dock | Shape Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Client Portal Software](https://www.g2.com/categories/client-portal)

**Unique to Dock (4):** [Digital Sales Room Software](https://www.g2.com/categories/digital-sales-room), [Client Onboarding Software](https://www.g2.com/categories/client-onboarding), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)

**Unique to Shape Software (10):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [E-Signature Software](https://www.g2.com/categories/e-signature), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking), [CRM Software](https://www.g2.com/categories/crm), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring)


---
## Reviewer Demographics

### By Company Size

| Segment | Dock | Shape Software | 
|---|---|---|
| **Small-Business** | 47.8% | 60.3% | 
| **Mid-Market** | 49.4% | 36.2% | 
| **Enterprise** | 2.9% | 3.4% | 

### By Industry

#### Dock

- **Computer Software:** 40.2%
- **Information Technology and Services:** 17.3%
- **Financial Services:** 6.6%
- **Marketing and Advertising:** 5.3%
- **Hospital & Health Care:** 2.0%
- **Human Resources:** 1.7%
- **Events Services:** 1.7%
- **Health, Wellness and Fitness:** 1.3%
- **Education Management:** 1.3%
- **Accounting:** 1.3%
- **Other:** 21.3%

#### Shape Software

- **Financial Services:** 12.1%
- **Accounting:** 10.3%
- **Real Estate:** 8.6%
- **Marketing and Advertising:** 6.9%
- **Banking:** 6.9%
- **Information Technology and Services:** 5.2%
- **Telecommunications:** 3.4%
- **Automotive:** 3.4%
- **Commercial Real Estate:** 3.4%
- **Computer Software:** 3.4%
- **Other:** 36.2%

---
## Alternatives

### Alternatives to Dock

- [Aligned](https://www.g2.com/products/teamaligned/reviews) — 4.7/5 stars (1175 reviews)
- [trumpet](https://www.g2.com/products/trumpet/reviews) — 4.7/5 stars (1203 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (858 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1250 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (851 reviews)
- [SuiteDash](https://www.g2.com/products/suitedash/reviews) — 4.8/5 stars (618 reviews)
- [Qwilr](https://www.g2.com/products/qwilr/reviews) — 4.6/5 stars (908 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1801 reviews)
- [GUIDEcx](https://www.g2.com/products/guidecx/reviews) — 4.6/5 stars (461 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)

### Alternatives to Shape Software

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14704 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25832 reviews)
- [SuiteDash](https://www.g2.com/products/suitedash/reviews) — 4.8/5 stars (618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2008 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (676 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3073 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)

---
## Top Discussions

### Dock

No discussions available for this product.

### Shape Software

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dock-vs-shape-software-shape-software)