Users report that OptimoRoute excels in ease of setup with a score of 9.4, making it a preferred choice for small businesses looking for a quick implementation, while DispatchTrack Last Mile Delivery Software has a lower score of 7.3, indicating a more complex setup process.
Reviewers mention that OptimoRoute's quality of support is outstanding, scoring 9.7, which users appreciate for its responsiveness and helpfulness, whereas DispatchTrack's support quality is rated at 8.6, suggesting room for improvement in customer service.
G2 users highlight OptimoRoute's strong performance in route optimization, with a score of 8.8, allowing for efficient delivery planning, while DispatchTrack's route assignment feature is rated lower, indicating potential challenges in optimizing delivery routes effectively.
Users on G2 report that OptimoRoute provides excellent analytics capabilities, scoring 9.2, which helps businesses track performance and make data-driven decisions, whereas DispatchTrack's analytics features are perceived as less robust, with a score of 8.7.
Reviewers say that OptimoRoute's master schedule feature, rated at 9.0, allows for seamless management of delivery timelines, while DispatchTrack's scheduling capabilities are not as highly rated, which may lead to scheduling conflicts or inefficiencies.
Users report that OptimoRoute's customer communication tools are highly effective, enhancing customer satisfaction, while DispatchTrack's customer feedback mechanisms are noted to be less intuitive, potentially impacting user experience during the delivery process.
Different types of companies as well as individuals having deliveries, pickups or service tasks need this kind of service. Among them you may find:
-Home...Read more
How do I exactly import orders into the software and what order criteria is supported?
1 Comment
Official Response from OptimoRoute
Orders are entered manually or can be imported using Excel or CSV file or via an API integration to OptimoRoute™ web-based application. Based on the entered...Read more
You asked a question about reselling OptimoRoute. Can I become a reseller?
1 Comment
M
Hi Kevin,
Apologies for the late reply and thanks for your interest in working with OptimoRoute! Please send your franchise request to our sales team...Read more
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