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Compare Discuss and Suzy 
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At a Glance
Market Segments
Small-Business (43.2% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Contact Us
Custom Number of interviews
Discuss
Star Rating
(269)4.7 out of 5
Market Segments
Small-Business (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSuzy
Star Rating
(130)4.7 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Number of interviews
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Survey Builder" in Discuss is highly intuitive, scoring 9.0, while Suzy's similar feature is not rated, indicating a potential gap in ease of survey creation for Suzy.
- Reviewers mention that Discuss excels in "User Response Methods," particularly with a strong score of 9.4 for "Video Interview," which users find crucial for engaging feedback, whereas Suzy's score of 8.0 suggests it may not be as effective in this area.
- G2 users highlight that Discuss's "Quality of Support" is rated at 9.4, with many reviewers praising the responsiveness and helpfulness of the support team, while Suzy's score of 9.7 indicates it may offer even better support, making it a strong contender for users needing assistance.
- Users on G2 report that Discuss's "Survey Distribution" feature scores 8.5, which is seen as effective, but Suzy's lack of a specific score here raises questions about its distribution capabilities.
- Reviewers mention that "Survey Insights" in Discuss, particularly in "Reporting & Analytics," scores 8.2, which users find valuable for data interpretation, while Suzy's similar feature is not highlighted, suggesting a potential shortfall in analytical capabilities.
- Users say that Discuss's "Participant Selection" feature, particularly for "In-App" feedback, scores 7.6, while Suzy's score of 8.3 indicates a stronger performance in this area, which could be crucial for targeted feedback collection.
Pricing
Entry-Level Pricing
Discuss
Pro
Contact Us
Get started with our core features for research
- Live Research
- Asynchronous Research
- Off-Platform Research
Suzy
Suzy Live
Custom
Number of interviews
Capture consumer understanding with 1-on-1, in-depth interviews with the audiences you care about most.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Free Trial
Discuss
Free Trial is available
Suzy
No trial information availableRatings
Meets Requirements
9.2
211
8.9
99
Ease of Use
9.2
214
9.1
100
Ease of Setup
8.9
126
9.2
20
Ease of Admin
9.1
81
9.1
17
Quality of Support
9.4
204
9.7
98
Has the product been a good partner in doing business?
9.5
83
9.7
19
Product Direction (% positive)
9.5
203
9.7
91
Features by Category
User Response Methods
7.6
124
9.4
49
8.7
141
7.9
22
9.4
155
8.0
20
7.6
116
8.2
28
7.8
125
8.1
33
Participant Selection
7.6
112
8.3
21
Feature Not Available
Feature Not Available
7.3
104
Feature Not Available
7.4
111
8.3
39
Insights
8.1
120
8.4
45
8.6
126
8.8
40
8.1
114
8.3
37
Generative AI
7.6
66
7.3
13
Feedback Source
8.2
82
Not enough data
9.0
82
Not enough data
8.0
75
Not enough data
Feature Not Available
Not enough data
7.6
64
Not enough data
Feedback Management
8.0
77
Not enough data
7.8
72
Not enough data
8.4
82
Not enough data
8.8
82
Not enough data
Insights
8.1
69
Not enough data
8.1
85
Not enough data
8.1
70
Not enough data
Agentic AI - Demo Automation
5.2
7
Not enough data
5.0
6
Not enough data
4.5
7
Not enough data
6.4
7
Not enough data
Survey Management
Not enough data
8.9
66
Not enough data
9.1
67
Not enough data
8.5
55
Not enough data
8.5
59
Survey Customization
Not enough data
8.1
61
Not enough data
Feature Not Available
Not enough data
7.9
52
Not enough data
6.3
35
Survey Insights
Not enough data
8.2
65
Not enough data
6.7
29
Not enough data
8.6
62
Not enough data
8.2
39
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Signals
Not enough data
8.5
21
Not enough data
6.9
14
Not enough data
7.9
21
Brand Analytics
Not enough data
8.2
19
Not enough data
7.8
15
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Discuss and Suzy are categorized as User Research and Consumer Insights Platforms
Unique Categories
Discuss is categorized as Consumer Video Feedback
Suzy is categorized as Survey and Brand Intelligence
Reviews
Reviewers' Company Size
Discuss
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Suzy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
48.1%
Consumer Goods
7.8%
Marketing and Advertising
5.3%
Food & Beverages
4.9%
Research
3.7%
Other
30.0%
Consumer Goods
30.6%
Marketing and Advertising
17.7%
Food & Beverages
14.5%
Retail
4.0%
Market Research
4.0%
Other
29.0%
Alternatives
Discussions
Any fun Discuss.io "hacks" you can share? I appreciate learning new things.
1 Comment
Official Response from Discuss
Hello Jennifer,
We love your enthusiasm! Here is a blogpost around quick hacks and tips for optimizing results while using...Read more
Discuss has no more discussions with answers
Suzy has no discussions with answers
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