Compare Discourse and Verint Community (formerly Telligent) 
At a Glance
Market Segments
Small-Business (43.1% of reviews)
Enterprise (42.9% of reviews)
Entry-Level Pricing
$20.00 Per Month
No pricing available
Discourse
Star Rating
(68)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 Per Month
Browse all 4 pricing plansVerint Community (formerly Telligent)
Star Rating
(14)4.4 out of 5
Market Segments
Enterprise (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Community (formerly Telligent)Discourse vs Verint Community (formerly Telligent)
When assessing the two solutions, reviewers found Discourse easier to use, set up, and administer. Reviewers also preferred doing business with Discourse overall.
- Reviewers felt that Discourse meets the needs of their business better than Verint Community (formerly Telligent).
- When comparing quality of ongoing product support, reviewers felt that Discourse is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Verint Community (formerly Telligent) over Discourse.
Pricing
Entry-Level Pricing
Verint Community (formerly Telligent)
No pricing availableFree Trial
Discourse
Free Trial is available
Verint Community (formerly Telligent)
No trial information availableRatings
Meets Requirements
8.6
50
8.2
13
Ease of Use
8.5
49
8.1
14
Ease of Setup
8.7
15
8.2
10
Ease of Admin
9.2
12
8.0
10
Quality of Support
8.5
41
8.1
13
Has the product been a good partner in doing business?
9.2
11
8.9
9
Product Direction (% positive)
7.7
50
9.0
12
Features by Category
Account Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Q&A Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
7.4
7
Not enough data
7.6
7
Self-Service Platform
Not enough data
9.0
7
Not enough data
8.3
7
Not enough data
5.8
6
Not enough data
7.9
7
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
8.4
29
7.9
7
Not enough data
7.7
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
Not enough data
7.5
8
Not enough data
6.4
6
Not enough data
Not enough data
Customer Analytics
8.2
30
7.9
8
8.8
32
8.2
11
8.0
29
8.1
9
Not enough data
7.3
8
Community Management
8.2
29
7.9
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Discourse and Verint Community (formerly Telligent) are categorized as Online Community Management
Unique Categories
Discourse is categorized as Knowledge Base and Q&A Platforms
Verint Community (formerly Telligent) is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Discourse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Community (formerly Telligent)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
9.2%
Entertainment
7.7%
Hospital & Health Care
6.2%
Non-Profit Organization Management
4.6%
Other
61.5%
Computer Software
14.3%
Manufacturing
7.1%
Consulting
7.1%
Sports
7.1%
Retail
7.1%
Other
57.1%
Alternatives
Discussions
What is discourse app?
1 Comment
AS
Discourse app is a mobile application for iOS and Android that enables users to access and interact with online communities and forums powered by the...Read more
How do I set up a forum discourse?
1 Comment
AS
Setting up a Discourse forum can be a complex process with many different options and configurations depending on your specific needs. Luckily, there are...Read more
What is a discourse server?
1 Comment
AS
A Discourse server is a type of web server that is used to host and manage online communities and discussions. Discourse is an open-source software platform...Read more
What is Verint Community (formerly Telligent) used for?
1 Comment
AT
Verint Community enables brands to empower their customers, partners, and employees with a flexible, customizable community and self-service tool that drives...Read more
Verint Community (formerly Telligent) has no more discussions with answers
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