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At a Glance
Market Segments
Small-Business (43.1% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
$20.00 Per Month
$0.00
Discourse
Star Rating
(68)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 Per Month
Browse all 4 pricing plansSlack
Star Rating
(37,387)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Slack excels in its integration capabilities, with users highlighting the seamless connection to over 2,000 apps, making it a favorite for teams that rely on multiple tools. In contrast, users report that Discourse, while offering some integrations, does not match the breadth of Slack's options.
- Users mention that Slack's user interface is intuitive and easy to navigate, contributing to its high Ease of Use score of 9.1. On the other hand, reviewers note that Discourse's interface can be less straightforward, leading to its lower score of 8.5 in this area.
- G2 users report that Slack's real-time messaging and file sharing features are standout elements that enhance team collaboration, reflected in its high Star Rating of 4.5. Conversely, users on G2 mention that while Discourse offers robust discussion forums, it may not be as effective for quick, real-time communication.
- Users say that Slack's support quality is commendable, with a score of 8.8, and they appreciate the availability of resources and responsive customer service. In comparison, reviewers mention that Discourse's support, while decent, does not consistently meet the same level of satisfaction, reflected in its score of 8.5.
- Reviewers mention that Slack's product direction is viewed positively, with a score of 8.7, indicating a strong commitment to evolving features based on user feedback. In contrast, users report that Discourse's product direction, with a score of 7.6, could benefit from more frequent updates and enhancements.
- Users report that Slack's ease of setup is a significant advantage, scoring 9.0, with many praising the quick onboarding process. In contrast, reviewers mention that Discourse, while not overly complex, has a slightly steeper learning curve, reflected in its score of 8.7 for ease of setup.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Discourse
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.6
50
9.2
30,677
Ease of Use
8.5
49
9.1
31,485
Ease of Setup
8.7
15
9.1
7,900
Ease of Admin
9.2
12
8.9
4,954
Quality of Support
8.5
41
8.8
21,266
Has the product been a good partner in doing business?
9.2
11
9.0
4,433
Product Direction (% positive)
7.7
50
8.7
29,991
Features by Category
Business Instant Messaging
Not enough data
9.1
13765
Not enough data
9.0
14269
Not enough data
8.6
13632
Business Instant Messaging
Not enough data
8.5
10114
Not enough data
8.1
9466
Business Instant Messaging
Not enough data
9.1
13544
Not enough data
9.2
13201
Not enough data
9.0
11643
Generative AI - Business Instant Messaging
Not enough data
7.5
1460
AI - Business Instant Messaging
Not enough data
7.5
1451
Not enough data
7.9
1450
Not enough data
7.4
1436
Not enough data
7.4
1437
Agentic AI - Business Instant Messaging
Not enough data
7.6
857
Not enough data
7.6
854
Setup
Not enough data
9.0
647
Not enough data
8.9
640
Not enough data
8.6
630
Not enough data
8.9
641
Management
Not enough data
8.9
635
Not enough data
8.6
624
Not enough data
8.8
629
Generative AI
Not enough data
7.7
548
Agentic AI - Workflow Management
Not enough data
7.6
266
Not enough data
7.9
262
Not enough data
8.0
268
Not enough data
7.9
266
Not enough data
7.9
265
Not enough data
7.8
265
Not enough data
8.0
265
Account Options
Not enough data
9.2
264
Not enough data
8.3
262
Not enough data
8.6
256
Not enough data
8.6
259
Not enough data
8.9
264
Not enough data
8.8
260
Q&A Tools
Not enough data
9.0
263
Not enough data
9.0
261
Not enough data
9.1
265
Not enough data
8.6
256
Not enough data
9.0
260
Not enough data
8.8
256
Feature Not Available
8.5
253
Not enough data
8.8
254
Not enough data
8.4
252
Knowledge Pages
Feature Not Available
8.4
320
Not enough data
8.3
324
Not enough data
8.1
313
Not enough data
8.0
310
Not enough data
7.9
307
Not enough data
8.3
308
Knowledge Dissemination
Not enough data
8.2
302
Not enough data
8.7
307
Not enough data
8.9
307
Not enough data
8.9
308
Not enough data
8.3
304
Feature Not Available
8.2
299
Not enough data
8.6
305
Not enough data
8.6
299
Not enough data
8.6
297
Agentic AI - Knowledge Base
Not enough data
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Login Options
Not enough data
9.0
727
Not enough data
8.5
711
Productivity
Not enough data
8.0
696
Not enough data
8.2
702
Not enough data
8.6
704
Not enough data
7.8
684
Not enough data
7.9
680
Customization
Not enough data
8.5
692
Not enough data
9.0
701
Not enough data
8.6
686
Agentic AI - Unified Workspaces
Not enough data
7.4
383
Not enough data
7.5
381
Compatibility
Not enough data
8.9
80
Not enough data
8.9
82
Not enough data
8.8
78
Agentic AI - Enterprise Search Software
Not enough data
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Search Queries
Not enough data
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
AI powered search - Enterprise Search Software
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Functionality
Not enough data
8.8
78
Not enough data
8.9
77
Not enough data
8.9
79
Compatibility - Enterprise Search Software
Not enough data
8.8
14
Not enough data
8.7
13
Not enough data
8.9
14
Functionality - Enterprise Search Software
Not enough data
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Search Queries - Enterprise Search Software
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.2
13
Not enough data
8.9
14
Automation
Not enough data
8.8
1128
Not enough data
8.8
1116
Not enough data
8.5
1093
Administration
Not enough data
8.8
1112
Not enough data
8.6
1085
Not enough data
9.4
1115
Project management
Not enough data
8.7
1097
Not enough data
8.5
1078
Not enough data
8.5
1088
Not enough data
8.5
1079
Not enough data
8.5
1075
Not enough data
8.3
1054
Not enough data
8.2
1069
Workload
Not enough data
8.4
1042
Not enough data
8.8
1062
Not enough data
8.6
1043
Not enough data
8.4
1035
Communication & Collaboration
Not enough data
9.2
1076
Not enough data
9.0
1073
Not enough data
9.3
1071
Cost Management
Not enough data
8.0
1027
Not enough data
8.1
1026
Not enough data
8.1
1022
Integration
Not enough data
8.6
1035
Not enough data
8.4
1027
Not enough data
8.4
1014
Generative AI
Not enough data
7.5
977
Not enough data
7.6
973
Agentic AI - Work Management
Not enough data
7.6
481
Not enough data
7.7
478
Not enough data
8.0
476
Not enough data
7.7
479
Communication
Not enough data
9.4
1043
Not enough data
9.3
1038
Not enough data
8.8
998
Not enough data
8.8
991
Not enough data
9.1
993
Content & Documents
Not enough data
9.1
1013
Not enough data
8.9
996
Not enough data
8.7
999
Not enough data
8.1
962
Controls
Not enough data
8.3
952
Not enough data
8.1
949
Not enough data
8.6
953
Not enough data
8.3
949
Not enough data
8.1
935
Project Management
Not enough data
8.4
945
Not enough data
8.3
935
Not enough data
8.5
939
Not enough data
8.6
937
Remote Collaboration
Not enough data
9.0
950
Not enough data
8.7
933
Not enough data
8.9
948
Not enough data
7.8
926
Generative AI
Not enough data
7.2
889
Not enough data
7.3
887
Agentic AI - Project Collaboration
Not enough data
7.4
410
Not enough data
7.6
411
Agentic AI - Audio Conferencing
Not enough data
7.3
260
Not enough data
7.5
261
Action Item Detection - AI Note-taking Software
Not enough data
8.3
8
Not enough data
8.8
8
Automatic Transcription - AI Note-taking Software
Not enough data
9.1
9
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.0
8
Language & Accent Support - AI Note-taking Software
Not enough data
8.9
9
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.7
9
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.5
10
Searchable Note Archives - AI Note-taking Software
Not enough data
8.1
8
Speaker Identification - AI Note-taking Software
Not enough data
8.7
9
Community Building
8.3
29
Not enough data
8.4
29
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
8.2
30
Not enough data
8.8
32
Not enough data
8.0
29
Not enough data
Not enough data
Not enough data
Community Management
8.2
29
Not enough data
8.6
33
Not enough data
Not enough data
Not enough data
Community Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Discourse and Slack are categorized as Knowledge Base and Q&A Platforms
Unique Categories
Discourse is categorized as Online Community Management
Slack is categorized as Unified Workspaces, Work Management, Enterprise Search Software, AI Note-Taking Software, Business Instant Messaging, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Discourse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
9.2%
Entertainment
7.7%
Hospital & Health Care
6.2%
Non-Profit Organization Management
4.6%
Other
61.5%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.4%
Other
55.1%
Alternatives
Discussions
What is discourse app?
1 Comment
AS
Discourse app is a mobile application for iOS and Android that enables users to access and interact with online communities and forums powered by the...Read more
How do I set up a forum discourse?
1 Comment
AS
Setting up a Discourse forum can be a complex process with many different options and configurations depending on your specific needs. Luckily, there are...Read more
What is a discourse server?
1 Comment
AS
A Discourse server is a type of web server that is used to host and manage online communities and discussions. Discourse is an open-source software platform...Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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